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Big room, friendly service and ease of access to Blackpool Promenade The Breakfast Buffet seemed disorganised as we had to wait nearly half an hour to get a table. When we got to our table, there were many tables not filled around us. They don't seem to be able to have enough staff/tables to accomodate all guests in a full hotel.
Close to the pleasure beach. Home from home. Staff very friendly and welcoming. Breakfast was lovely. Having to go home.
Overall a very nice hotel, the breakfasts were amazing! The rooms were pretty basic, bedside lights did not work, no batteries in tv/dvd remotes, bathroom linen could have been better (no flannels or bath robes) Very noisey during the night!
it was a very clean and staff were so helpful, room was amazing, had a great stay and will be returning.
The hotel is in a good location with all the top class amenities you'd expect of a venue of this standard. All the staff were very helpful and extremely pleasant. Restaurant staff especially made you feel relaxed and were a good laugh. Have been before and will definitely return.
The location of the hotel and the parking facilities. The breakfast buffet was excellent.
the size of the rooms, the staff in the bar very customer focused. the hot ice package very good value for money and excellent breakfast menu. dvd didn't work very well, and there was dust under the tv, when checking package wasn't explained it was only on asking did we find out what was included.
Welcoming, friendly reception staff. Spacious comfortable room with air conditioning, big bed and beautiful bathroom. Excellent breakfast.
We got what we expected
everyone was so freindly and helpful the food was fantastic very clean very modern great choice of wines the rooms were of a very good stanard could not fault the hotel in any way
staff were very pleasant high standard in cleanliness also very friendly alround good family holiday break. just off south beach 2 min from pleasure beach and tram stops big thanks to john and jossie for a good weekend
It was nice, clean and warm and the owners was friendly and helpful. A nice hotel for a short break by the sea. I would stay there again.
The standard of cleanliness was excellent, the staff were helpful and friendly.
Cleanliness of the room and very accommodating Not being able to park close to the hotel
Cleanliness of room and staff was informed on web their was a pool table, darts etc. This was not the case. Bar not manned all evening
excellent breakfast, very clean rooms, friendly staff
Friendly staff and lovely welcome. The room was a bit small and breakfast was only served till 9am!
the breakfast would have liked a glass of wine before going out to have tea
Warm welcome, helpful staff.Comfortable beds. Only stayed for one night but the breakfast was excellent. The bathroom was a bit on the small side.
a fantastic break, very clean rooms, lovely breakfast, great location near pleasure beach.
Location etc Active hotels charged £54.00 pounds per night when the actual rate within the hotel was a more reasonable £28.00 - a little unfair don't you think? I would welcome your comments on this as the difference is quite a sizeable sum and I am not very happy about this, we politely paid the amount charged but ought to have refused!!!!!!!!!!!!!!!!!
everything couldnt fault it staff were brilliant no
very welcoming staff, nothing to much trouble for them, felt really looked after
Friendly staff, good location, excellent breakfast
Nice pleasant staff and good breakfast
Landlady very helpful made you feel at home. Also very close to all the promenade. Difficult to park.
very friendly breakfasts lovely the parking is horrendous and we went out of season luckily the owners did let us park in their space the first day but space was taken second day and had to drive round looking for parking
On arrival to the hotel, I was told that the £20 piund deposit we thought was taken at time of booking wasn't so we had to pay the full amount on the day. This wasnt that much of a problem however as it does state on the website that the money will be taken, it could cause other guests problems if they are having to budget there money!
Staff really welcoming and friendly was under the impression that there were parking facilities and there wasnt any so had to park quite far from the hotel
thought the workers of hotel are fantastic, hotel right next to pleasure beach and 2 mile walk to centre but was nice to walk along the sea front and shops. the beds were very soft and the bath rooms were small, found the hotel cold and was kept awake during night as so cold. but did have a fantastic stay and was nice to come back to room in evening and relax and the staff made us soo welcome and bar prices there were fantastic
There were loads of eatting places near by That there was no secure room for bagage after checking out only an area in the front lounge
Very friendly owners and excellent location on Blackpool prom beside south pier and very close to pleasure beach - but not noisy. Catered well for extra young children. No private parking and empty spaces on-street were difficult to find - although we did stay during Blackpool's busiest weekend of the year so probably not an issue most of the time.
Owners were lovely very helpfull and pleasent. Very clean hotel The breakfast was only small
The hotel was very friendly, comfortable and clean. It is in an ideal location for the pleasure beach. We really enjoyed our stay and will be returning.