Overview

Clubhotel Riu Tequila

Ave Xaman-ha, Manzana 3, Lote 19, 77710 Playa del Carmen, QR, Mexico
+52 984 873 4300

RM 597+

Overall guest ratings

8.3/10 Excellent
Based on 848 reviews

Review highlights

  • 9.0
  • 8.9
  • 8.1
  • 4.7

Good to know

  • Friendly atmosphere
  • Pleasant hotel grounds
  • Recreation staff is nice
  • Friendly service

Nearby

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    About

    Location. This Playa del Carmen hotel is part of the Riviera Maya’s Playacar complex, 1.5 kilometers from the Xaman Ha Aviary and 4.3 kilometers from Xcaret Eco Theme Park.

    Hotel Features. At this all-inclusive property meals and beverages at on-site restaurants and bars, taxes, and gratuities are included in room rates. Recreational activities and entertainment may also be included. There may be charges for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Family-friendly Riu Tequila All Inclusive has 2 outdoor swimming pools, a marina, conference center, a children's pool, and a sauna. Riu Tequila All Inclusive has a restaurant, several bar/lounge options, a nightclub, and a poolside bar. Guest parking is complimentary. Guests can take advantage of 90 minutes complimentary wireless internet in the lobby.

    Guestrooms. Amenities featured in guestrooms include air conditioning, climate control, fireplaces, minibars, and complimentary bottled water. Wireless Internet access is available (surcharge). In-room safes accommodate laptops. Bathrooms provide hair dryers.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Babysitting or child care
    • Child-friendly
    • Gift shop
    • Laundry facilities
    • Meeting/Banquet facilities
    • Spa
    • Child pool
    • Outdoor pool
    • Bar/Lounge
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Sauna
    • Pets not allowed
    • Free parking
    • Storage available
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.3 Excellent
    Based on 848 reviews
    • 9.0 "Excellent breakfast."
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      9.0 "90% said the recreation staff was great."
      9.0 "90% found the restaurant service to be one of the best."
      9.4 "Housekeeping was great, according to 94%."
      7.9 "79% were happy with the shuttle service."
      9.0 "90% said the tour guides were very nice."
    • 8.1 "Location is great."
      9.5 "95% liked the proximity to shopping."
      7.4 "City centre within easy reach, said 74%."
      8.0 "80% liked the proximity to sightseeing."
      8.0 "Easily accessible by car, said 80%."
    • 6.6 "Vibe was decent."
      6.0 "Only 60% thought, the hotel was luxurious."
    • 6.5 "Rooms are ok."
      5.2 "For only 52%, the bathroom was ok."
      7.0 "70% enjoyed the furniture."
      6.3 "63% thought the minibar was ok."
    • 4.7 "Internet is poor."
      4.3 "57% said the wifi quality was bad."

    Overall rating

    8.9 Excellent
    Based on 720 reviews
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.8 "88% said the recreation staff was great."
      8.9 "89% thought the service was very professional."
      9.2 "92% found the restaurant service to be one of the best."
      9.6 "Housekeeping was great, according to 96%."
      8.5 "85% were happy with the shuttle service."
    • 8.9 "Breakfast is good."
    • 8.3 "Generally very clean."
      8.6 "86% said rooms were clean."
      9.6 "96% thought it was clean."
    • 7.9 "Good location."
      9.4 "94% liked the proximity to shopping."
    • 7.7 "Good beach."
      7.6 "76% appreciated the clean beach."
    • 6.1 "Vibe was decent."
    • 4.7 "Internet is poor."
      4.3 "57% said the wifi quality was bad."
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    Overall rating

    9.0 Excellent
    Based on 127 reviews
    • 9.0 "World class service."
      9.4 "94% found the staff to be very friendly."
      9.2 "92% said the recreation staff was great."
      9.0 "90% thought the service was very professional."
    • 8.2 "Location is great."
    • 7.9 "Good beach."
    • 7.0 "Nice rooms."
    • 4.9 "Internet is poor."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Friendly atmosphere"
    "Pleasant hotel grounds"
    "Recreation staff is nice"
    "Friendly service"
    data provided by TrustYou

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