Overview

Riu Yucatan

Avenida Xaman Ha Mza 3, 77710 Playa del Carmen, QR, Mexico
+52 984 877 2050

RM 799+

Overall guest ratings

8.4/10 Excellent
Based on 984 reviews

Review highlights

  • 9.2
  • 9.1
  • 8.9
  • 6.9

Good to know

  • Modern Hotel
  • Pleasant hotel grounds
  • Clean hotel facilities
  • Friendly service

Nearby

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    About

    Beachfront resort completely refurbished in Summer 2013 located in the heart of Playacar complex and 2 miles away from Playa del Carmen downtown.

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    Expedia

    Amenities

    • Wi-Fi
    • Complimentary breakfast
    • Fitness centre
    • Facilities for disabled guests
    • Hot tub
    • Child-friendly
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Spa
    • Child pool
    • Outdoor pool
    • Bar/Lounge
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free babysitting/child care services
    • Pets not allowed
    • Free parking
    • Storage available
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    Based on 984 reviews
    • 9.2 "Wonderful beach."
      9.0 "90% appreciated the clean beach."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.4 "84% said the recreation staff was great."
      9.8 "98% thought the service was very professional."
      7.5 "75% found the restaurant service to be one of the best."
      9.1 "Housekeeping was great, according to 91%."
    • 8.9 "Location is great."
      8.8 "88% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to shopping."
      7.7 "77% liked the proximity to sightseeing."
    • 8.7 "Breakfast is good."
    • 7.9 "Good cleanliness."
      9.7 "97% thought it was clean."
      10.0 "100% thought the dining area was clean."
    • 6.9 "Vibe was decent."
      6.7 "67% thought the atmosphere was somewhat friendly."
    • 5.8 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
      5.0 "Beds were acceptable for 50%."
      5.8 "Only 58% said the rooms were modern."
      6.5 "For only 65%, the tv was ok."
    • 5.7 "Average comfort."
      5.0 "Beds were acceptable for 50%."
      5.4 "For only 54%, the noise level was all right."
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    Overall rating

    8.7 Excellent
    Based on 865 reviews
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.5 "85% said the recreation staff was great."
      9.8 "98% thought the service was very professional."
    • 9.2 "Wonderful beach."
      9.0 "90% appreciated the clean beach."
    • 9.0 "Food is to die for."
      8.4 "84% loved the menu selection."
      8.3 "83% loved the dining experience."
    • 8.8 "Location is great."
      8.8 "88% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to shopping."
    • 8.5 "Generally very clean."
      7.3 "73% said rooms were clean."
      9.7 "97% thought it was clean."
    • 6.5 "Rooms are ok."
      5.5 "Beds were acceptable for 55%."
      6.2 "Only 62% said the rooms were modern."

    Overall rating

    8.0 Good
    Based on 118 reviews
    • 9.2 "Wonderful beach."
    • 9.0 "Terrific location."
    • 8.8 "Great service."
      9.8 "98% found the staff to be very friendly."
      8.6 "86% said the recreation staff was great."
    • 8.3 "Food is delicious."
    • 7.9 "Good cleanliness."
    • 5.7 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
    • 5.3 "Average comfort."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Modern Hotel"
    "Pleasant hotel grounds"
    "Clean hotel facilities"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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