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Petit Palace San Bernardo

San Bernardo 3, 28013 Madrid, Madrid, Spain
+34 915 425 115

RM 352+

Overall guest ratings

8.5/10 Excellent
Based on 2,826 reviews

Review highlights

  • 9.5
  • 9.3
  • 5.8
  • 5.7

Nearby

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    About

    With a stay at Petit Palace San Bernardo, you'll be centrally located in Madrid, steps from Plaza de Santo Domingo and Teatro Rialto. This 4-star hotel is close to Plaza Mayor and Prado Museum.

    Rooms

    Make yourself at home in one of the 57 air-conditioned rooms featuring iPads and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

    Amenities

    Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

    Dining

    Take advantage of the hotel's room service (during limited hours).

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour business center, and complimentary newspapers in the lobby.

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    Hotels.com

    Amenities

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Cribs available
    • Laundry service
    • Room service
    • Bicycle hire
    • No smoking
    • Cable or satellite TV
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Storage available
    • Coffee shop
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    Based on 2,826 reviews
    • 9.5 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      9.8 "98% thought the service was very professional."
      7.7 "Housekeeping was great, according to 77%."
    • 7.5 "Good breakfast."
    • 6.6 "Internet is average."
      6.2 "62% thought the wifi quality was ok."
    • 5.9 "Average value."
    • 5.8 "Rooms are ok."
      5.3 "Only 53% said rooms were big enough."
      5.8 "For only 58%, the bathroom was ok."
      6.8 "68% said the view was so-so."
      5.6 "Cleanliness of the bathroom was average, said 56%."
    • 5.7 "Average comfort."
      5.3 "Only 53% said rooms were big enough."
      5.2 "For only 52%, the noise level was all right."
    • 4.9 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
      4.3 "For 57%, the lobby entrance was sub-standard."
      0.0 "100% complained about the elevator."
      3.3 "Fair terrace, said 67%."
    • 1.3 "Bar is disappointing."
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    Overall rating

    8.5 Excellent
    Based on 1,639 reviews
    • 9.7 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.8 "98% thought the service was very professional."
      8.3 "83% said the reception staff was great."
      7.8 "Housekeeping was great, according to 78%."
    • 9.5 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.0 "Good breakfast."
    • 6.8 "Internet is average."
      6.4 "64% thought the wifi quality was ok."
    • 6.1 "Rooms are ok."
      5.2 "Only 52% said rooms were big enough."
      6.1 "For only 61%, the bathroom was ok."
      7.0 "70% thought the view was good."
    • 6.0 "Average comfort."
      5.2 "Only 52% said rooms were big enough."
      5.4 "For only 54%, the noise level was all right."
    • 5.8 "Average value."
    • 4.9 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
      4.4 "For 56%, the lobby entrance was sub-standard."
      0.0 "100% complained about the elevator."
    View all review categories

    Overall rating

    8.3 Excellent
    Based on 649 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
    • 9.1 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      9.9 "99% thought the service was very professional."
    • 7.6 "Good breakfast."
    • 6.1 "Average value."
    • 6.1 "Internet is average."
    • 5.6 "Average comfort."
      5.8 "For only 58%, the noise level was all right."
    • 5.1 "Average amenities."
    • 4.3 "Rooms are not good."
      4.6 "54% said rooms were small."
      1.9 "81% found problems with the furniture."
      2.1 "79% thought they were poorly maintained."
      3.7 "63% had problems with the shower."
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    Overall rating

    8.4 Excellent
    Based on 536 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 8.9 "Great service."
      9.9 "99% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      9.9 "99% thought the service was very professional."
    • 7.9 "Good breakfast."
    • 6.9 "Internet is average."
      6.6 "66% thought the wifi quality was ok."
    • 6.1 "Average comfort."
      5.5 "Only 55% said rooms were big enough."
      5.4 "For only 54%, the noise level was all right."
    • 5.8 "Rooms are ok."
      5.5 "Only 55% said rooms were big enough."
      5.3 "For only 53%, the bathroom was ok."
    • 5.5 "Average value."
    • 4.8 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

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