Overview

Petit Palace Plaza España
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San Bernardo 3, 28013 Madrid, Madrid, Spain
+34 915 425 115

RM 416+

Overall guest ratings

8.5/10 Excellent
Based on 2,793 reviews

Review highlights

  • 9.6
  • 9.4
  • 8.0
  • 5.5

Good to know

  • Great reception
  • Friendly service

Nearby

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    About

    When you stay at Petit Palace San Bernardo, you'll be in a great location, within just a 10-minute walk of Plaza de Espana and Plaza Mayor. Freebies like WiFi and wired Internet are added perks, and guests looking to stay active can check out the nearby hiking/biking trails. Other highlights at this upscale hotel include free bike rentals, and rooms offer iPads and LCD TVs.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Cribs available
    • Laundry service
    • Room service
    • Bicycle hire
    • No smoking
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Storage available
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.5 Excellent
    Based on 2,793 reviews
    • 9.6 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      7.0 "Great parking, according to 70%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      9.7 "97% thought the service was very professional."
      8.0 "Housekeeping was great, according to 80%."
    • 8.0 "Breakfast is good."
    • 6.2 "Rooms are ok."
      5.3 "Only 53% said rooms were big enough."
      5.9 "For only 59%, the bathroom was ok."
    • 5.8 "Average value."
    • 5.5 "Internet is average."
      5.5 "55% thought the wifi quality was ok."
    • 5.4 "Average amenities."
      5.6 "For 56%, terrace was good enough."
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    Overall rating

    8.5 Excellent
    Based on 1,703 reviews
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      9.7 "97% thought the service was very professional."
      8.1 "Housekeeping was great, according to 81%."
    • 9.6 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.7 "Good breakfast."
    • 5.9 "Average value."
    • 5.8 "Average comfort."
      5.3 "For only 53%, the noise level was all right."
    • 5.8 "Rooms are ok."
      5.9 "For only 59%, the bathroom was ok."
    • 5.7 "Internet is average."
      5.5 "55% thought the wifi quality was ok."
    • 5.1 "Average amenities."
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    Overall rating

    8.3 Excellent
    Based on 614 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
    • 9.5 "World class service."
      10.0 "100% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      9.8 "98% thought the service was very professional."
    • 7.7 "Good breakfast."
    • 5.9 "Average comfort."
      5.3 "For only 53%, the noise level was all right."
    • 5.8 "Average value."
    • 5.5 "Average amenities."
      5.0 "50% thought the building was acceptable."
    • 5.4 "Rooms are ok."
      5.5 "For only 55%, the bathroom was ok."
    • 5.2 "Internet is average."
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    Overall rating

    8.4 Excellent
    Based on 474 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 9.1 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      9.8 "98% thought the service was very professional."
    • 8.3 "Breakfast is good."
    • 6.1 "Average comfort."
      5.3 "Only 53% said rooms were big enough."
      5.5 "For only 55%, the noise level was all right."
    • 6.0 "Rooms are ok."
      5.3 "Only 53% said rooms were big enough."
      5.6 "For only 56%, the bathroom was ok."
    • 5.9 "Internet is average."
    • 5.6 "Average value."
    • 5.6 "Average amenities."
      5.0 "50% thought the building was acceptable."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great reception"
    "Friendly service"
    data provided by TrustYou

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