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The location can't be beat! It is right by the JR line and makes it easy for navigating the city and having a base to get back to before going out and exploring more! The staff was extremely nice and attentive and spoke relative good English. It was a bit dusty in certain places, also the bed was very hard.
location was good. Ceanliness was poor. Toilet was leaking on the floor and it was obvious the floor wasn't cleaned daily. We were out all day and upon returning, we saw the bathroom wasn't cleaned. Also, we got a cab to take us to a nearby laundromat and then Kyoto station. We showed them the map the hotel passes out to guests. The taxi driver said he knew how to get there. He took us the opposite direction. After driving for about 8 min, I stopped him and told him he's going the wrong way. Thank goodness for GPS and smartphones. He had one too but couldn't figure how to get us to where we wanted. He ended up taking us back to the hotel and asking us to pay him the $11 on the meter. I told him it wasn't fair since he never took us where we wanted to go. He called the porter who insisted we pay the taxi. Even though I explained the situation, the porter took the taxi's story that I never gave the address. He heard my story and took the taxi's. We told him he picked us up from the hotel too and he still said we should pay. I told him I'm not paying and that I would walk to my destination. He insisted I give my name and room number. That was the worst hotel experience I've ever had. Sad...
very clean and cozy hotel, convenient location
Convenient location to Tokyo station and airport bus right at the entrance to the hotel. I wish there could be more hanging hooks for towels/clothes in the bathroom. Having only one is not as functional for two people in the room.
The location was excellent. The staff were immaculately groomed and dressed. All staff were very polite. We especially want to praise the door-man who greeted us in such a friendly manner each day with a bow and a smile and a few words in English. The rooms were kept very well.
Hotel location is close to Kyoto train station and the new Aeon Shopping Mall. The mattress is as firm as it gets. I had difficulty sleeping on my side or back. The hotel configuration is not suitable if your room is situated far from the elevator. It seems the elevator is at one end of hotel and our room at the opposite end. Hotel is U-shaped and we walked liked 200 meters to the elevators.
Simple. Clean. Very good access to JR Station. Fast wifi connection.
The hotel is right across from the train station. The room provides all the basic necessities in a very tight space. The bed was comfortable and the hotel was quiet at night to provide a good night sleep. The room seemed overpriced and the seller required the room be paid in advanced with a poor cancellation policy. The next time I book a room in Kyoto I will look further in advance and check the fine print better.
The room was clean. The staff was friendly and efficient. The breakfast ladies were great. The breakfast picked veggies were great. Many buses stop right in front of the hotel and the $5 day pass pays for itself with one round trip. On the 5th floor and up there can be a view of pagoda shrine on the west side. It's a walk from the train station but doable. For the cheaper price, it's worth considering. I did not try the bathing rooms. I had nasal sensory overload at this hotel. Between the smoking room right by the front desk (where one leaves the key), cleaning products in the elevator, chemically personal products and room that smelled whenever we ran the ac and fogged up otherwise, it was too much. The exhaust from the buses would come in when we opened the window on the street side. Definitely cheaper products are used here.
Hotel located close to the station, clean room, silent ventilation. I booked one room for 2 nights, but I remained 3. English name of the hotel is written above the entrance, but this part of the building is not visible from the station. Adding the hotel name at the top of the building could help.