Overview

Quality Inn Merchants Drive

117 Cedar Lane, Knoxville, TN 37912, United States
+1 865 342 3701

RM 258+

Overall guest ratings

7.4/10 Good
Based on 273 reviews

Review highlights

  • 10.0
  • 9.6
  • 5.6
  • 5.3

Good to know

  • Friendly service

Nearby

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    About

    Stay within minutes of the University of Tennessee when you stay at our Quality Inn Merchants Drive hotel in Knoxville, TN. Our pet-friendly hotel is close to the Tennessee Theatre, Tennessee River, Crown College, Neyland Stadium and Thompson Bowling Arena. Each guest can enjoy our free breakfast, free WiFi, free weekday newspaper, free coffee and laundry facility. Unwind in one of our guest rooms, all of which feature a refrigerator, microwave and TV. Start earning rewards points with your next stay when you sign up for Choice Privileges program. *Some amenities may require an additional cost. Pet fee: 20.00 USD per night.

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    Choice Hotels

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Outdoor pool
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Laundry facilities
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    Reviews

    Guest reviews

    Overall rating

    7.4 Good
    Based on 273 reviews
    • 10.0 "Excellent pool."
    • 9.6 "Terrific location."
      10.0 "Easily accessible by car, said 100%."
    • 8.7 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 6.5 "Average comfort."
      6.8 "Beds were acceptable for 68%."
      5.7 "Only 57% said rooms were big enough."
    • 6.2 "Breakfast is mediocre."
    • 5.6 "Internet is average."
    • 5.3 "Rooms are ok."
      6.8 "Beds were acceptable for 68%."
      5.7 "Only 57% said rooms were big enough."
      5.0 "Only 50% thought the shower was ok."
    • 4.8 "Not very clean."
      4.3 "57% said rooms were dirty."
      3.6 "64% said the bathroom was dirty."
    • 2.2 "Terrible amenities."
      2.2 "78% thought the building wasn't nice."
    • 1.7 "Horrible vibe."
      1.7 "83% criticized the unstylish hotel."
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    Overall rating

    7.1 Good
    Based on 122 reviews
    • 9.5 "Terrific location."
    • 8.7 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 6.3 "Breakfast is mediocre."
    • 6.0 "Average comfort."
      6.3 "Beds were acceptable for 63%."
    • 4.9 "Rooms are not good."
      4.0 "60% said rooms were dirty."
      2.7 "73% complained about the bathroom."
      3.1 "69% found problems with the furniture."
    • 4.4 "Not very clean."
      4.0 "60% said rooms were dirty."

    Overall rating

    7.4 Good
    Based on 103 reviews
    • 9.7 "Terrific location."
    • 9.1 "Excellent value."
    • 8.8 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 6.1 "Breakfast is mediocre."
    • 5.4 "Rooms are ok."
    • 4.9 "Not very clean."
      4.4 "56% said rooms were dirty."

    Overall rating

    7.4 Good
    Based on 46 reviews
    • 5.5 "Rooms are ok."
    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

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