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Staff and location.
The location of the hotel was perfect, within walking distance of the main train station, shopping centre, Christmas Markets and all bars and restaurants.
Beautifull located in the centre ofthe city High price internet (EUR 12,50 per day) not included to the expensive room
Great value for money. Very comfortable hotel. High standard service Rooms could be redecorated.
Good location, good value for your money
Just great. No complains, just perfect stay.
room comfort, English speaking staff, tasty food, location nothing
it was excellent services I dont' feel any thing , it was comfort
I liked its city centre location, the resturant and bar all spoke english and were very helpful.
Dinner Rooms are veryup-to-date, but public areas are "old"
The staff were very helpful. Clean. Rooms were pleasing and welcoming. Room 105 (bathroom only) had a very dirty smell, it prevented the guest from using it. The whirl bath in room 201 didn't work.
It was so central to everything in Hannover city.
The location is good.The buffet breakfast is good for the roomrate. The setting is quite quaint. The hotel staff to be more warm and friendly.
The location and the service
In city centre. close to nice restaurants
Breakfast was very good. Charging the room when booked.
Excellent location, very clean, very friendly staff. Nothing of consequence
Excellent location, very quiet, surprisingly,given that it is right in the City Centre. The room we were given was large, with a large well-eqipped bathroom.
Ideal situation with friendly staff and a excellent breakfast each mornining. The hotel is quiet and made for a most enjoyable stay in Hannover.
Excellent location, nice and big room. Very good breakfast. Breakfast should be included in price.
The staffs are helpful and good customer service bathroom too packed
The room was cheap, clean and equipped with all necessities (bathroom, bed, desk, free WiFi TV [not used]). The location in the town center allows for a direct access of many interesting places in Hannover. All in all the hotel offers very good value for the price.
good location in the center, clean, simple and basic but good value for money could hear my neighbours snoring, taking showers etc. several rooms away
Value for money, clean
Nice hotel at a surprisingly low price given its central location. Wireless internet was reliably functional. Some of the rooms require the doors be renovated, if not also basically fixed (e.g. I had one with a lock where the main bar could not be used).
Excellent buffet breakfast
staff were very helpful
nice hotel staff, very good location, convenient and clean room
Hotel was well maintained and the staff were friendly and helpful. The tv was too small to watch and had a poor selection of channels.
Close to everything in the city centre. Tiny room, did not feel secure, no safe, looked like not updated since the mid 70s
Good, friendly staff A laundry service or self service laundry would be good
Only where it was situated
The trouble taken by staff and especially Mr Kurt Luehmann to find out information for us; and the splendid furniture ion the Chinese room. No
breakfast was good room was very tiny, dirty and smelly
excellent breakfast and good location low speed wi-fi inretnet and I can not used Skype (but good connetion), bad pillows, noisy
it's a very nice hotel in the centre of Hanover. Everything was really good for the 3* hotel!
Free WIFI, Very close to the central station just 8-10 mins walk, very well located, breakfast was good enough, staff was very helpful. nothing
Central location, nice lounge, good restaurant. Staff fairly friendly Unstable/not working wireless connection. Staff did not understand the criticality for business travellers to have accesss to internt.
Friendly & helpful staff. Spacious room, close to shopping & restraunts.
I found the staff very helpful and friendly and the hotel was very comfortable and accessible to surrounding areas
Although a good walk from the station it is very well placed for sightseeing and they serve a good breakfast On a noisey road, wouldnt like to stay there in summer as no air conditioning and having windows open would be a problem
Small and convienient hotel. Cean rooms and bathroom, good continental breakfast. Good for tourist or short business trip, Good value for money WiFi not readily available.
Located in the old town, just a 5-7 min walk from the train station. Walk down the promenade, on the rigt side of the big church, an then turn right. It doesn't look so much on on the outside, but it's great!! Love it! And both wi-fi and a great breakfast included!! They even give you earplugs and a little candy. Earplugs were not needed, good isolation. The special price I got via booking.com (43€ for single room), made everything even greater! =)) Nothing at all!! And I am a bit hard to please sometimes.
The location of the hotel was very convenient. The hotel staff were not at the front desk for early morning checkout. The room was cold and the heater was not working. There was no hair dryer. Compared to other hotels in the same price range in Salzburg, Berlin, Prague and Munich, this hotel was not good value for money.
The hotel was in the centre of the city, and it is nearly 600 m to the main train station. Very dull hotel small rooms
No good for persons with handicap
Staff is excellent. Breakfast is served at 7-00 pm. The hotel was under renovation. However there is no word about this on site.There is not the telephone in the my tiny room.
Excellent Location. Close to HauptBahnhoff and main shopping area. On arrival, with bag in hand, managed to cut my finger on the sharp key-ring. The nearby church bell which rang out commencing 7.00am. and on each quarter-hour. Lack of soundproofing in the room door - making it impossible to sleep while the noisy cleaner chatted with another woman in an extremely loud voice for at least half an hour in the corridor outside my room early in the morning!
Compact but comfortable room in nice part of town with easy access to tram/railway network.
Free tickets for public transport and discount to the zoo
It's a very, very basic, no-frills hotel. Location is really good, you can even walk from main train station to hotel. The breakfast was nice, rather lavish for 3-star hotel. And there was nice device in the bathroom - some sort of warm-lamp on the wall. Reception doesn't work 24-hours! From 11 p.m. to 7 a.m. you should open back door by our key and walk by yourself.
Friendly staff people and free public transportation card.
Helpful staff. Free travelpass. Ideal situation. None
The location was brilliant- right in the city centre and we were able to find our way around very easily from there.
the hotel was central for everything close to the airport and the arena . the hotel was clean and comfortable . would use again is was a shame the hotel reception wasnt manned by anyone on our arrival .
Room was very small
Public transport ticket for free. Good breakfast. Close to the center and metro station.
to be right in the city center, breakfast comparing a 3 star hotel and the price we have paid the facilities are very poor, e.g. they even do not have a shampoo in the rooms.
We liked the location of the hotel in the city centre. We had an excellent meal at the hotel one evening. We didn't get a warm welcome and the reception desk was tiny.In England it would be described as a pub with rooms available. The worst thing was the 55 stairs we had to climb to our rooms which were on the second floor. Chairs were provided at the end of each flight. The rooms were tiny. The double room had beds along the wall. There was no room for them to be next to each other. Although the price was very cheap I think we should have been told about the stairs. There was no lift. The staircase looked very old fashioned and in need of modernisation.Also there was no fresh fruit for breakfast - only tinned.
I had a big suitcase and I was in a room on the 3rd floor....no elevator! It was alot of work to get up there and back down again with my luggage.
Closeness to the city center, insulation windows, quiteness Size of the room/bed (too small),Wall thickness (noises from adjacent rooms), worn-out shower head
Nice front desk, good service. Excelent location Very little tiny room!
Peter the son of the owner was a great host. Nice having a plaza and a heated sidewalk cafe in the front of the hotel. Restaurant was good. no lift, but only a minor inconvenience
The hotel was quiet, despite being quite close to the Kroepcke U-Bahn station. Staff were friendly and helpful; WLAN cost only 3 Euro per day, which is a real bargain.
Great location and liked the toy store across the way. They had some fun play areas set up outside for our kids to play with (3.5 and 2 years old).
You got your own key, also for the outside door, so you feel like in your place. There is a bar/restaurant in the entrance, which is cool but prices are not so fair. The Breakfast is not included, you can get it for a normal price, it is fresh but really the simplest breakfast that you can find.
Hotel is in the city center so there is quick access to train and shopping centers. There are a lot of restaurants and bars available in the area. Prices are so expensive, also rooms are so small.. Slippers needed..
The service was perfect Noise in the toilette, shower and wash-basin when water was running