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Great position, sensational staff, excellent breakfast.
Fantastic staff. We have travled 2 month in vietnam on 4 and 5 stars hotel. The novotel staff was so much better than all the others. Så nice rooms and view. Great food in resturant. Stay here
The excellent Hotel for its price.
Standard of accomodation. Food quality, value for money and service Hotel representative should accompany guests to room and provide orientation.
Friendly staff, nice room,excellent location Breakfast is not much choices, but that's not a point.
We LOVED your hotel. Everything was perfect. From the central location, to the elegant modern rooms, the professional warm service, the outstanding breakfast buffet and that pool! Everything was top notch, we couldn't have been more pleased. Your hotel made our trip to Nha Trang. It was our oasis. Worth every penny. We will recommend your hotel over and over again!
I liked the location but the beach accross the street was dirty and full of trash so I had to walk up shore a little bit. I did not like that the Internet only worked some of the time.
The location was amazing. It was beachfront and when we drove up to the hotel, it really looked very grand. Room decor was old. Furniture and carpet were old. Shampoo/conditioner bottles were porcelain and therefore reusable but it was extremely difficult to get the solutions out of the bottles.
The location was okay, but there are so many hotels around or in better locations. The woman checking me in was so rude. She insisted on keeping my passport, no way! I insisted I'll pay upfront and she can make a photocopy. The hotel was dark and so dirty. It felt almost haunted. I woke up to cigarette smoke. The neighbors were smoking, but it felt like they were in my room. People yelling in the hallways. The breakfast was disgusting. Free breakfast at all hotels throughout Vietnam so far. I couldn't even eat here. The air quality in the room was poor. Go figure I have a cold now! I would never stay here again or suggest anyone else to. I can't believe Lonely Planet suggested this place? I waited until the last minute to book in this area, I didn't have many options, although anywhere else would have been better. Gross.
The staff was amazing! Our flight was delayed 12 hrs and they kept our bags, then let us use the pool and showers until 7pm. Breakfast was great! The room was clean, shower was large, and lots of hot water! We booked a cheap room, which turned out to be a "room without windows." It was large but definitely dark and the hallway/kitchen noise was quite loud.