Its location. With a tram station outside it was so simple getting into the city centre just minutes away. No hassle whatsoever. We had no complaints whatsoever and the breakfast was better than average.
nothing room so simple....if you arrive late like me, forget about eat something...not comfortable at all
Clean, very good value for money, free WI-FI, free car park
Location, I was in a room away from the main road therefore fairly quiet. Access to tram system excellent Lack of coffee/ tea making facilities
staff nature no intercom in my room, Suitable adopter for Indian Laptop, Mobile, No list of Indian Restaurents
This hotel is easily accessible by public transport as there is a tram stop directly opposite: €2.20 to city centre. This hotel is really more of a motel, with room access directly from the yard into seperate buildings at the back
free WIFI ! low budget but ok
We were happy when we left this Hotel! There was free parking (although it was a very dodgy area and the parking is not secure) Free wifi was the best thing about the hotel. We had a room that faced the main busy road also with a tram stop. There is no air con it was hot and stuff. We asked if we could have a room on the other side of the hotel, we were able to move but at a higher cost, the room was quiter but exactly the same and not worth the additional cost.
this hotel have good staff anb good location in hannover..I am very happy to visit this hotel....thank you ------
Staff very helpful and fluently english speaking
It was close to the Hannover Messe which is where we were working. It wasn't close to any nightlife - you had to get a taxi to get somewhere.
when I go to a small hotel in spain or the bask country, I always get the internet connection as the courtesy of the house for free. In Germany it always cost a fortune with the T- hotspot. This is not good enaugh, I always feel to be sheated.
Very good location relative to Ligna Show Individual room Heat/AC controls did not work.
Very friendly and serviceminded staff (including the manager, who helped arranged transferring a concert ticket from the tourist information to the hotel). OK, they are paid to help you, but at this hotel it felt genuine compared with other hotels I've stayed at recently. A silly thing, but the way to open the door to the room was a bit odd. I had some difficulties figuring it out...
The food was very tasty and room service excellent location. Further away from city than expected
very courteous staff. very good breakfast buffet. Room was always kept very clean.
Expensive (16 Euro per person) but good breakfast. Near the motorway, easy to stay while travelling. Nice, comfortable room. No disturbance from traffic or other noise. Very handy parking.
Open for additional requests, "wowed" on some unexpected deals and services No fridge in the 3 person room with kids
nice hotel close to the fair, all what I needed was there
Easy to locate near the U Bahn and to travel throughout the city. The welliness center was a excellent place to relax. The dining area had excellent service and the meals was excellent. The other front desk employees were quite helpful in providing city directions. One front desk employee was confused about the booking.com reservation.
The room was very quiet with not much traffic or noise from other rooms, warm and comfortable
Clean,fresh,contemporay and friendly environment.
Staff very helpful and courteous. Room clean and spacious. All was in order
Breakfast good selection to choose from No coffee or tea making facilities in the room
it was good it was god
no free wifi in room.
good location for subway use in the city More useful internet service is required.
There was no Gym.
the service of the people working there!!!
Location near the air port. Good value for money. Nice bed. Cleaning in bathroom could have been better. Cleaning in bathroom could have been better.
Room well furniture and clean noise air condition device
When operate heater it was noisy. Better to be improved.
Roomcard (key) was not working twice!
I've stayed here a few times. Normally it is very pleasant. I asked for a non-smoking room and didn't get one. This annoyed me.
Near to Airport, good freindly staff, pick and drop to railaway station as when you want.
Very nice and friendly staff.The hotel is very good located for business trips (near airport) No noisy .Just to recommand
Room Air Conditioning, very nice! Room was clean upon arrival. Early check in was helpful. It was great to have a small refrigerator in the guest room. The pool and sauna facilities were wounderful ! The staff were pleasant and very knowelegable. The staff also exhibited excellent language skills.
We stayed only one night while waiting for our flight and everything was perfect. Ideal location to the Airport. Your website should give clear instructions on how to find the phone to call the shuttle to the hotel.Finding the phone at the very end of Terminal C would be impossible whithout help from a gentleman working there.
It is nice hotel, not too big . good for those who are not looking for fun . For business it is suitble Cost of staying is high
staff speaks good english. we didnt use the spa/pool facility or roomservice. for us it was one night stay and we visit the hannover zoo which is easy to reach.the room was big and clean beds were hard and pillows to soft. there was no tea/coffe facility on the room and the bar downstairs seemed boring and quiet.
The spa was great The price for breakfast was too high.
Very good breakfast with lots of choices. Convenient location off the Autobahn. No Wifi. Expensive indoor parking. Seal on Minibar was broken and used Towel in the bathtub.
The hotel has a SPA, free, with good conditions. The breakfast is very good. The temperature of the room was very high all the time, we can´t change it
Room is clean and spacy. I just stayed there overnight to travel further the next day and the location close to the highway is a plus.
location and being close to the airport some of the announced tv chanels were not displayed( like TRT-Turk)
Extremely clean, great staff who all spoke English, piano in the lounge area. It wasn't really that close to the town... but we knew that anyway. And as with all hotels, the bar was expensive.
Ability to get around the city, good public transport. Friendly staff. Spa. Quiet hotel.Please write at least 15 words
very little very unfriendly staff , food & drink were very expensive ,no entertainment
Really attentive service. Being able to borrow a bicycle made a big difference, as it brings the Maschsee (incl. Fest) within easy reach. Breakfast was very extensive, and the price was extremely reasonable.
Nice staff, clean room, especially great breakfast. This hotel served fresh orange juice and eggs which are order-based on customer's request.
The staff were all very friendly and helpful. Breakfast was good and well presented as a buffet. The hotel is close to the Christuskirche tram halt for travel to the centre of Hannover. Our room felt chilly in the late evening.
Location near u bahn giving easy access to Hanover and surrounding areas, Excellent Breakfast. Helpful and friendly Staff and Manager, Bedroom and bathroom to high standard.. Busy road could lead to noise during the night.
Nice athmosphere, excellent breakfast, good service The signal for wierless internet was very low.
everything ok nothing
It was excellent. I had a seperate living room/kitchen at a great price (offseason)
Service from hotel staff. Location near metro station. Sauna. Rate of 49 euro/night was ok for the hotels present standard - but I would not consider this hotel should the rate increase. Much noise from traffic on daytime due to room facing street and windows not soundproofed (only 2 glass windows) - and the reception could not offer earplugs. No refrigerator in room. Breakfast quality below avarage - limited selection of bread and much bread was dry.
The concierge is an absolutely delightful, sweet and helpful person. She really makes you feel welcome. The breakfast table is excellent and I was amazed at the variety. There are not a lot of places that have flax seed and wheatgerm on the table along with the more traditional items. Excellent! The rooms are very clean, bright and light and the beds are quite comfortable. It was a little hot in our room; some airconditioning or just a fan would be nice.
The breakfastbuffet was excellent an the staff very friendly
tv wrong side of the bed, no minibar
the breakfast was excellent, leisurely.
Front desk clerk was very friendly and helpful. My room on the first floor had a balcony overlooking the street which was very nice in the evening. Being on the first floor, hearing the front door bell for new arrivals became a bit annoying. It would be nice if that could be turned down or off after 20:00 in the evening.
Small hotel near the city forest, nothing fancy, good value for money.
Easy walk to the centre of town and the railway station. Good local restaurants. Helpful staff. Basic Rooms are very small and do not have a toilet.
Nothing The hotel manager, a middle-aged man, was hostile to me because I am Asian. I can speak English well because I am an Australian. He smiled and was nice to the German guests. With me, he was angry and rude and shouted his replies to me in a gruff way like I was dirt. Unpleasant and nasty. I cut my stay from seven days to one day because he was mean and horrible just because I am Asian. Even the taxi driver said this man is famous for being nasty. I would recommend you not stay there unless you are Caucasian.
The hotel is located not far from the station, in a quiet neighborhood, price and quality in line with expectations. The owner is very friendly.
Good location-about 10 mins walk to the city centre. Staff very friendly and approachable. Clean and tidy-very acceptable hotel for a short stay, and good value overall. Excellent that BBC World is available on the TV, and a couple of channels in English. This is not always the case in German hotels-even one's with a higher star rating. Grabber and co. run a very efficient establishment. Given the star rating, it obviously does not have "all mod cons", but perfectly adequate-and would recommend to travellers, even more so if you are travelling on a budget. A little more selection at breakfast would be helpful.
Big clean and comfortable room with bathroom, very hospital personnel, tasty breakfast Far from city center
Friendly staff, large room.
The breakfast. Would have expected tea and coffee facility in room.
Friendly Staff with a smile.
Very friendly and helpful staff
Very nice and serviceminded stuff at the breakfast buffet
Very friendly staff. Very lively decor. Perfect location. No, very impressed with it.
Very good rooms None
Reception staff (Julie) was really helpful - nothing was too much trouble.
Everything, from staff to location the bathroom didn't have a bath curtain and the floor became always wet and without proper draining
though centrally located the hotel is quite. rooms are big and comfortable, reasonable price the hotel has 6 floors but only one relative small elevator. There were too many cases in which one couldn't get into the elevatore
Convenience only Only the price and breakfast extra (not included in exhorbitant rate - petty)
The laundry service is awful. It didn't clean my shirts at all. Stains are allover it.
location, and the beautiful breakfast beds were small
Good and easy S-Bahn connection to the fair grounds Price was too high and the service at breakfast was a bit poor
Friendly staff and good food Unable to change money / no cash point ( ATM)
Food was good. Friendly staff. Room bit basic and in general I thought an expensive hotel.
I did not like that they charged my credit card the full amount 3 days before I arrived. No wireless internet available during our stay.
very clean, friendly staff, a distance on the tram from city centre but great for quite night which is good for young familes - excellent country paths for walking or cycling - excellent Bier Garten next door just the distance to the city centre and the iterent connections was weak
Very nicely designed rooms. The entry lock wouldn't let us in! And there was not a shaving point.THE Name designhotel is unknown by local people and does not appear on the street, so getting directions was frustrating!
No atitude problem. Everybody treated the same. None
Location was good for business; quiet and clean rooms; good running trails close to the hotel pillows were too soft
Ease of access to local transport, proximity to sights and shopping (Christmas Markets). Also the inclusion of a transport voucher for the duration of the stay. The only thing I would have liked for this stay was a bath in the room, in addition to a shower. The outside temperature was very cold and soaking in a hot bath on return from visiting the markets would have been just the job!
Very friendly and helpful staff & good internet facilitation. No access to individual ironing facilities, minibar selection was poor.
toliet clean and have heater room is a little small
Location No kettle in the room but was supplied with one on request
Offer to check-out later, 3 hours later without any extra charge.
location and the front desk staffs very helpful.
Functional. Clean and exceptiopnally well positioned for railway station and main shopping areas
Its cleaniness, and good location. A swiming pool, or gym was missing to make the stay perfect. I had a lot of available time, and I would have liked to have the possibility to work out.
Value for money. Everything is all right.
The room was an amazing comfort for the price. It had a bar fridge and maybe the best shower I have ever been in. The hotel tries to squeeze money out of their tenants everywhere other than the room. Wireless internet is available at 17 cents per minute. That is by far the most ridiculous rate I have ever heard.
Great value for money in a prime location. The staff spoke better English than I do.
A very relaxed atmosphere - the room was relatively large and meticulously clean.
that it was clean
Really nice place to stay. Very good situated - just 5 minutes by feet from the central station, in quiet place. Clean, small with very friendful stuff. Very good.
clean rooms - good breakfast parking not available when requested
Staff were friendly and helpful The 66 stairs to the room
A lot of attention to small things that makes it nice to stay really nothing
Friendliness of staff, especially as I speak hardly any German! Cleanliness of room and hotel generally. Finishing touches like the hot water bottle provided (but not needed as the room was warm).A "home from home" feel.Tasteful buffet, well presented and delicious. No
The location is near the central station. The staffs are not so professional and the room is not well organized.
The price was very good, the location extremely good nice stuff
The best part about this hotel is it's proximity to transport and the city centre with the aircon not operating below 24 degrees, it was too warm in the rooms, so with the window open it then became too noisy from the street below, and toilet too small, and the high cost at exhibition time time
I would have appreciated the parking to be included in the price of the room.
maids coming in rooms even though do not disturb signs on doors
Very clean, and extremely well situated in relation to the main station, as it stated in its claims
Bathroom; e-box with TV, internet and movies The breakfast was a bit poor
Modern and functional design, comfortable room, excellent facilities.
The space and comfort of the suite.
the ease of being able to book in so quick so I could go out
The hotel was quiet while the general atmosphere was cheerful and pleasant The restaurant is a little to small for the number of rooms
Very nice staff Thin walls so you can hear everything around you. Very small bathroom without ventilation so everything is immediately in steam.
OK for the price during exhibition period
Nothing was too much trouble for the staff. I personally like two pillows each on the bed, and the double glazing didn't seem to keep as much of the traffic noise out as I expected.
Convenient link to city centre and close to factory that I was working Limited ammount of tv stations
Good location, next to tram stop. Easy to reach from the A2 motorway. Cheap Parking.
liked the free minibar and internet access. also liked the location, easy to get to the main station. the room was very clean, comfy and nicely designed.
the design of the hotel the price of the hotel room
central location, good rate for one night, staff friendly and helpful, room very clean, TV and Internet very comfortable and latest technology Hotel very modern, a bit too modern for my personal taste, corridors to the rooms reminded me rather of a hospital than a hotel, a bit of more "homliness" might not harm, but this my own subjective view.
the design of the hotel the price of the hotel room
overall design of the hotel, high tech and design of the hotel room
Good, friendly staff A laundry service or self service laundry would be good
Only where it was situated
Excellent buffet breakfast
Hotel was well maintained and the staff were friendly and helpful. The tv was too small to watch and had a poor selection of channels.
staff were very helpful
Close to everything in the city centre. Tiny room, did not feel secure, no safe, looked like not updated since the mid 70s
nice hotel staff, very good location, convenient and clean room
Receptionist extremely accomodating & helpful Breakfast was very average
very good location the room was to small, the ma trace of the bed was to soft and uncorfotable.
Great location. Fantastic breakfast
Great location right in the city centre
The staff were very welcoming, we managed to change our room on arrival.
That it is lying near center of town and near sub way. Good breakfast. The prices that is pushed up during exhibitions. That means that next year we need to look for something else.
Only the situation The rooms size are so small, the bed too and prices very expensive
We have stayed at this hotel 3 times now when visiting the Christmas markets. It is clean, warm, comfortable and convenient. Although adequate, each time we have been here our room has been smaller than the last. We thought it odd giving visitors from the UK a London themed room.
The hotel is a short walk from the main train station. The hotel is clean and well run by friendly staff. The breakfast buffet is good and although I didn't eat in the restaurant, friends that did were very complimentary about it. As a business base in Hannover this hotel is ideal.
Ideal position Restaurant was closed which was inconvenient
The room was tidy and the breakfasts were very good. Not having anyone in the hotel in the evening - it overlooked a car paint spraying facility as well as a large tyre factory. I was not impressed with the hotel - it felt more like a guest house - more for passing trade or business guests rather than as a base for a holiday.
Very close to the center, extremly clean, the staff is extreamly pollite and always willing to help
not less and not more than I need, good location near tram and stores
Very kind and helpful staff. The room and bathroom were very clean.
Staff were very good and spoke very good English - very pleasant. Could not rate them high enough. The only problem - it lacked a good comfy lounge to sit in.
We really enjoyed our stay at the hotel. Breakfast was excellent and the staff was really friendly! Would recommend this hotel to everyone!
Confortable hotel and good breakfast. The internet connection worked just at the reception although the staff said it was not possible. The breakfast area was a little bit smoked in the morning because of the fried options.
Lady on reception desk she was very kind & nice The price was to high according to Q. standard. This is never 4 star hotel in west or north europe.
not a lot not 4 star over rated and over priced
This was amazing value for money. The breakfast was excellent and the room was clean, modern and comfortable. Really a four star hotel for the price of a three. Definitely recommended.
no restaurants open at night.... no mention of this on any of the information I recieved!
The hotel stuff was very helpful, room very clean, very nice breakfast buffet, easy reach to down town and shopping area The free wireless Internet in the room was bad and very low speed , i had to wait till late at night to download my mail of even browse the internet
Very clean & tidy room. Great breakfast. Too warm in the room.
Great staff and level of service. Nice bar/lounge and restaurant. Excellent breakfast. Room ventilation was terrible. Stuffy and humid. When windows were opened to allow fresh air in the outside noise would not allow for good sleep. Mattress was uncomfortable and blanket with liner too heavy. Needed just light sheets.
beakfeast was excellent
Friendly staff no smoking everywhere exept in the room
The hotel staff was excellent. I was disappointed that the restaurant was closed.
The friendly personnel
Clean & comfortable Pillows too soft
Close to airport, friendly stuff, good breakfast. Internet wireless extra charge, the room had a smell of cigarette smoke
Staff very helpfull. Place was easy to access.
Clean and nice nothing
Room and restaurant are high class. Internet is free only on lobby.
It was a return visit to Hannover after 40 years , to celebrate our 40th wedding anniversary . The charm , courtesy and friendliness of the staff and guests was as we recalled . The buffet breakfast had a tasteful variety of delicious foods !!