_S-image.jpg?crop=true&height=170&width=244)
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
10.0
Very hospitable. Staff very forthcoming. Nice space!
review from KAYAK -
6.8
comfy bed, great location, nice lobby. Front desk lady was not very helpful. Toilet smelled like sewage. They called me from front desk to tell me someone was at my door from hotel personnel when I had privacy sign on...that woke me up...What kind of "privacy on" is this?
review from KAYAK -
9.4
Nice Interior Design. The staff was very pleasant and helpful. This is a much better location than other hotels I have stayed at further south. We took a very nice walk north to Lincoln Park. It is a beautiful neighborhood and does not even feel like you are in the city. Too pricey for me to use other than business. I did not need or use "facilities" so that is the only reason I did not give that an "excellent" score. We were not impressed with the breakfast food. We were very pleased with our lunch at Gibson's across the street.
review from KAYAK -
10.0
Fantastic location, outstanding room. Would go back in a minute.
review from KAYAK -
10.0
The Thompson Hotel Staff were amazing, very friendly and accommodating. We were upgraded to a corner king suite as it was our wedding night so that was a pleasant surprise as well. Overall wonderful experience. Would definitely go back. Nothing!
review from KAYAK -
10.0
We loved everything about it. From the very beginning (checkin) till the very last second before we left the hotel. Everyone was so helpful and friendly. The Concierge made arrangements for a boat trip on the Chicago River. Housekeeping kept our room in perfect shape. We had a room on the 21st floor which had the perfect view towards the chicago skyline. It was awesome. I gladly recommend to visit the Thompson Chicago and will for sure also book on other occasions other Thompson hotels. Thank you for this very wonderful and perfect vacation, Thompson. nothing!
review from KAYAK -
8.0
People are friendly Restaurant is very good Design is current Beds are comfortable air conditioning unit in room was loud
review from KAYAK -
9.1
We had a great weekend staying at The Thompson! The location, staff and room were outstanding! We will definitely be staying here again!
review from KAYAK -
10.0
The beautiful view of lake Michigan. Close proximity to great restaurants and shopping. Nico Osteria restaurant within the hotel was excellent. The room was beautifully decorated, very comfortable bed, reading light ( unexpected), and huge bathroom and shower. The staff was extremely friendly and helpful. One of the late afternoons we needed to call for extra towels,since our room had not been cleaned,and we had been out all day. I do realize that this weekend was a home Bears foorball game and was very busy.
review from KAYAK -
5.7
Body hair on the bathroom sink. stains on toilet. Kind of gross for the price.
review from KAYAK -
10.0
We go downtown every Christmas and this was the first time we stayed here. We loved it. Friendly staff, wonderful accommodation, and great location. We will certainly be back.
review from KAYAK -
6.8
We chose the Thompson Hotel for its location and value on Kayak. If I was traveling alone on business it would have been a better choice. They are super accomaditing allowing us to check in at 11:00 am without any problems. They also have a great online precheck in service. There is a Starbucks next door and good restaurants all around it. The precheck in service is a great idea however, it is as if you actually request something like an extra blanket or extra towels which were questions on the precheck in system they do not fulfill them. The elevator system requires you to use your room key to get up to your floor however, there is only one reader per elevator and it was virtually impossible to get to it when using the elevator. So many people were talking about riding the elevator up and down trying to get to their floors. The showers were never hot just warm regardless of the time of day. The A/C was all over the the place, hot / cold. The room refresh was seriously below average and actually just a really bad bed make up with fresh towels. They basically missed at the attempt to be a chic boutique hotel. There is no real identity to this property.
review from KAYAK -
10.0
The bed and shower were amazing!
review from KAYAK -
6.0
Great Bathrooms
review from KAYAK
-
10.0
Very hospitable. Staff very forthcoming. Nice space!
review from KAYAK -
9.4
Nice Interior Design. The staff was very pleasant and helpful. This is a much better location than other hotels I have stayed at further south. We took a very nice walk north to Lincoln Park. It is a beautiful neighborhood and does not even feel like you are in the city. Too pricey for me to use other than business. I did not need or use "facilities" so that is the only reason I did not give that an "excellent" score. We were not impressed with the breakfast food. We were very pleased with our lunch at Gibson's across the street.
review from KAYAK -
10.0
Fantastic location, outstanding room. Would go back in a minute.
review from KAYAK -
10.0
The Thompson Hotel Staff were amazing, very friendly and accommodating. We were upgraded to a corner king suite as it was our wedding night so that was a pleasant surprise as well. Overall wonderful experience. Would definitely go back. Nothing!
review from KAYAK -
10.0
We loved everything about it. From the very beginning (checkin) till the very last second before we left the hotel. Everyone was so helpful and friendly. The Concierge made arrangements for a boat trip on the Chicago River. Housekeeping kept our room in perfect shape. We had a room on the 21st floor which had the perfect view towards the chicago skyline. It was awesome. I gladly recommend to visit the Thompson Chicago and will for sure also book on other occasions other Thompson hotels. Thank you for this very wonderful and perfect vacation, Thompson. nothing!
review from KAYAK -
8.0
People are friendly Restaurant is very good Design is current Beds are comfortable air conditioning unit in room was loud
review from KAYAK -
9.1
We had a great weekend staying at The Thompson! The location, staff and room were outstanding! We will definitely be staying here again!
review from KAYAK -
10.0
The beautiful view of lake Michigan. Close proximity to great restaurants and shopping. Nico Osteria restaurant within the hotel was excellent. The room was beautifully decorated, very comfortable bed, reading light ( unexpected), and huge bathroom and shower. The staff was extremely friendly and helpful. One of the late afternoons we needed to call for extra towels,since our room had not been cleaned,and we had been out all day. I do realize that this weekend was a home Bears foorball game and was very busy.
review from KAYAK -
10.0
We go downtown every Christmas and this was the first time we stayed here. We loved it. Friendly staff, wonderful accommodation, and great location. We will certainly be back.
review from KAYAK -
10.0
The bed and shower were amazing!
review from KAYAK
-
6.8
comfy bed, great location, nice lobby. Front desk lady was not very helpful. Toilet smelled like sewage. They called me from front desk to tell me someone was at my door from hotel personnel when I had privacy sign on...that woke me up...What kind of "privacy on" is this?
review from KAYAK -
6.8
We chose the Thompson Hotel for its location and value on Kayak. If I was traveling alone on business it would have been a better choice. They are super accomaditing allowing us to check in at 11:00 am without any problems. They also have a great online precheck in service. There is a Starbucks next door and good restaurants all around it. The precheck in service is a great idea however, it is as if you actually request something like an extra blanket or extra towels which were questions on the precheck in system they do not fulfill them. The elevator system requires you to use your room key to get up to your floor however, there is only one reader per elevator and it was virtually impossible to get to it when using the elevator. So many people were talking about riding the elevator up and down trying to get to their floors. The showers were never hot just warm regardless of the time of day. The A/C was all over the the place, hot / cold. The room refresh was seriously below average and actually just a really bad bed make up with fresh towels. They basically missed at the attempt to be a chic boutique hotel. There is no real identity to this property.
review from KAYAK
_S-image.jpg?crop=true&height=500&width=1004)
_(640x502)_P-image.jpg?crop=true&height=500&width=1004)
_P-image.jpg?crop=true&height=500&width=1004)
