Zurich hotels in Riesbach - Seefeld

The friendliness of the hotel staff Very small room for the money. Not even (real) space to place the in room breakfast

exelent view of the lake the shower in the bathroom had a very poor flow.

Nice hotel albeit a bit run down. Staff not very attentive (forgot taxis, slow in serving etc). Not 5 star level. Overprized.

We like the service of the hotel, the good location and the beautiful view of the lake. we didn´t like there are only one front door that open directly to the corridor and we listen all the noise of the neighbour door.

Loved the balcony with such wonderful views. Definitely, the highlight of the entire hotel. Good buffet breakfast with great view from terrace dining room. didn't realize it was a "tour" hotel. Food was expensive and not good. Drinks highly overpriced and severed in tiny glasses. Hotel really needed some "updating". Air conditioning in our room didn'twork, but it was repaired.

The hotel is low aircondition thats we stayed on day only

functionnal, excellent service and friendly staff.

Reserved and paid for accommodation for 3 adults long time in advance; gave me a twin bed room, no accommodations for the 3rd person; when I requested a room as per my reservation and payment, the receptionist told me that they did not have a room for 3 adults (contrary to the booking and representation on line); one hotel employee brought a folding bed for the 3rd person. Definitely, we are not going back to this hotel!

every thing exept the extra charge, yes the extra charge it was 620 and they took 680,coz they told me that u have now lake view but that was orady mentioned

My room were checked by the maid 4-5 diffrent times per day, every day!!!!!

The view over the lake is lovely (but the noise from the road adjacent to it in front of the hotel is not) Minimum facilities at the hotel, average service, very ordinary breakfast and service at breakfast is exteremely poor, slow and just non responsive. Not a very attractive position surrounded by car yards with new model Audi permanently parked at the hotel front entrance for marketing purposes during the day making one go around it. Cleanliness standards so so, the place was not vacuumed once in 3 nights I stayed there, the bits of paper or some black stuff near bed that was there when I arrived there, stayed there right through, glasses not cleared, etc.

Good restaurant and quiet hotel; perfect if you want to relax after a working day

The location is great, a few minutes walk from everything: trains, opera, lake, downtown, cafes, restaurants. The staff also very friendly and helpful. The decoration is like 18th century, and the room was extremely small, with chandeliers and museum-style furniture! Not my favorite style... As for the bathroom and shower I could barely move.

Small hotel with everything you need. A very good restaurant inside. The hotel in based in a very quite and chic part of Zurich. Staff very kind and ready to help you. My room was too small (6 mq) for € 125,00 and furniture conditions and interior decoration are not so good.

Reception and restaurant staff efficient and courteous. Like most hotels in Zurich, rooms are small, and overpriced.

Good location for public transport. Friendly and helpful staff. Quiet rooms (4th floor). Chandelier jingled when person in upstairs room moved around, which was annoying at 3 in the morning. The life was just barely big enough for two people and one smallish pram.

The nice people at the reception. Big room (14) with lots of closets and shelves. Fine beds. Noisy Air-conditioning. Left towel rack about to fall off the wall. Black hair under the sinks in the bathroom (as we are blond). Candy paper on carpet beside the bed.

The location was very good, close to the Lake and to a railway station Poor service. very old and mismatched interior

it location. The hotel needs refurbishing, the decor is very old fashioned.

Bar and restaurant closed on Saturday and Sunday

I was upgraded to comfort room once staff discovered that they made a mistake with part of my reservation. I booked room through a third party company and the hotel lost part of my reservation. These kind of things happen and the hotel was happy to upgrade my room type to the biggest room they have. This shows that some people (not all) at this hotel care about customer service. When I first checked in to the hotel, the young woman who checked me in was rude and short with me. I simply wanted to verify that the second part of my reservation was correct (I booked it in two parts for personal reasons). She quickly told me that I'd have to check out and check in again that day. But as it turns out they had lost that second part of my reservation and when I tried to check out and check in again, they said that the second part of my reservation did not exist. They had indeed lost that part of my reservation. Eventually they did admit it was their mistake and upgraded me to a comfort room, but because of the mistake, I was unable to make the first half of one day of my conference, which my company payed for me to attend.

too quiet. rooms too small and no warmth

Room 22 is far too small for two persons, bath room facilities are horrendous. Staff unfriendly not giving any service. Wastly overrated in star rating.

Efficient; clean; comfortable;

A warm and freindly service by all staff, small rooms but lovely and clean and quite adequate. Needed to have a larger bar because as a group of eight, we were made to feel unwelcome if we only wanted a drink and not a meal.

Enjoyable

very clean, comfortable bed, good location, has a special charme individual rooms are very small, but nice nevertheless

It's location which is central and calm. "For a medium seize double room" it was tiny .

Good location (close to the lake and walkng distance to Bahnhofstrasse) and friendly service at check-in and check-out. Private parking available at the back side of te hotel (albeit only two spots, so make reservation ahead of time). Free wifi throughout the hotel. Lack of airco in the room is a major issue in the summertime. They have put a fan in the room (one of those tabletop versions) but it helps only a little. You can't open the window because of the construction going on next door which will wake you up early in the morning with an open window. Rooms are okay but very minimal.

Perfect location: not too closed, not to far from center. Brilliant and friendlt staff. Restaurant (good & creative).

Room and general atmosphere

only one pillow for 2 people, same with towels, we arrived late so desk staff was gonge.