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Reviews
Overall
8.1 Excellent
Based on 597 reviews
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All reviews 8.1
-
Couples 8.3
-
Families 7.2
-
Business 8.4
-
Solo 8.2
10.0
10.0
9.7
9.1
8.0
6.6
9.7
9.3
6.5
5.6
5.3
5.2
9.5
9.2
5.3
5.0
9.3
5.7
9.6
9.2
5.6
4.9
4.6
4.0
data provided by TrustYou
"Great view"
"Friendly service"
Top positive review
Top critical review
Excellent 8.0
Hotel staffers were excellent; helpful, knowledgeable, friendly. Quality of beds/linens/bathrooms/guest rooms/ public rooms wonderful. overpriced room service menu
OK 4.0
Lake view facilities at most of a three star hotel of the 1960s. Highly overpriced for quality offered
Recent reviews
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OK
5.6+stuff was friendly-it's nothing so special u would expect form "de lux" hotel
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Good
6.0+We like the service of the hotel, the good location and the beautiful view of the lake.-we didn´t like there are only one front door that open directly to the corridor and we listen all the noise of the neighbour door.
-
Good
7.2+the location , the staff and the service.-there is no swimming pool and spa.
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Reviews
Overall
8.6 Excellent
Based on 1,322 reviews
-
All reviews 8.6
-
Couples 8.8
-
Families 9.2
-
Business 8.8
-
Solo 8.8
9.2
9.2
9.1
8.6
8.6
5.9
9.1
8.9
8.5
6.1
5.8
4.5
9.3
8.6
8.6
6.3
4.6
8.8
6.4
9.2
9.1
8.8
8.7
6.0
6.0
data provided by TrustYou
"Clean rooms"
"Wonderful sightseeing"
"Friendly service"
Top positive review
Top critical review
Excellent 8.0
The staff were very friendly and helpful; the breakfast was just what I needed; the room was very comfortable; the location was great for my purposes; Nothing was unpleasant for me during my stay.
OK 5.7
comfortable tee room near reception )
Recent reviews
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Excellent
8.0+Beautiful rooms with comfortable bedding. Immaculate and luxurious. Great location and ease to public transportation. Would definitely stay there again and recommend to others.-Breakfast not included in price.
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Good
7.7+The room was very quiet and comfortablePlease write at least 15 words
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OK
5.2+central location, convenience-noise from the street, poor selection on breakfast buffet
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Reviews
Overall
8.3 Excellent
Based on 973 reviews
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All reviews 8.3
-
Couples 8.5
-
Families 8.4
-
Business 8.6
-
Solo 8.3
8.7
8.1
7.6
6.1
5.5
4.7
8.9
8.1
8.1
6.8
5.2
4.2
8.8
8.3
7.9
7.2
5.3
4.3
8.8
7.6
5.8
8.9
8.1
8.0
6.2
4.5
4.4
data provided by TrustYou
"Friendly service"
"Great view"
Top positive review
Top critical review
Excellent 8.0
Unbelievable friendliness and prompt assistance received from the staff, exceptionally clean and neat rooms, beautiful view No
OK 5.0
Reserved and paid for accommodation for 3 adults long time in advance; gave me a twin bed room, no accommodations for the 3rd person; when I requested a room as per my reservation and payment, the receptionist told me that they did not have a room for 3 adults (contrary to the booking and representation on line); one hotel employee brought a folding bed for the 3rd person. Definitely, we are not going back to this hotel!
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Reviews
Overall
8.8 Excellent
Based on 904 reviews
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All reviews 8.8
-
Couples 8.9
-
Families 9.1
-
Business 8.9
-
Solo 8.7
10.0
9.7
9.0
7.4
7.4
6.1
9.8
9.0
7.2
7.1
6.0
9.6
8.9
7.7
9.1
7.5
6.1
9.7
9.2
8.7
7.6
7.5
6.0
data provided by TrustYou
"Friendly service"
"Wonderful sightseeing"
"Clean rooms"
Top positive review
Top critical review
Excellent 8.0
The location center city and on the lake were a perfect combination for my needs.
Good 6.3
Good restaurant and quiet hotel; perfect if you want to relax after a working day
Recent reviews
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Good
7.6+This hotel was wonderful, the beds are very comfortable, the staff will go out of their way to help you, very friendly, great location, close to the old town and shopping. Also very clean.
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Good
7.0+The excellent location and really good fish restaurant )))
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Excellent
8.0+The location center city and on the lake were a perfect combination for my needs.
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Reviews
Overall
8.8 Excellent
Based on 769 reviews
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All reviews 8.8
-
Couples 8.7
-
Families 8.8
-
Business 8.7
-
Solo 8.6
9.7
9.5
9.0
8.6
7.9
6.9
9.7
9.3
8.7
6.8
6.3
9.7
9.6
6.1
9.7
5.8
9.6
9.6
8.6
6.3
5.0
4.9
data provided by TrustYou
"Friendly atmosphere"
"Stylish hotel"
"Friendly service"
Recent reviews
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OK
5.1+The location is great, a few minutes walk from everything: trains, opera, lake, downtown, cafes, restaurants. The staff also very friendly and helpful.-The decoration is like 18th century, and the room was extremely small, with chandeliers and museum-style furniture! Not my favorite style... As for the bathroom and shower I could barely move.
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OK
4.8+it location.-The hotel needs refurbishing, the decor is very old fashioned.
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OK
5.0+Small hotel with everything you need. A very good restaurant inside. The hotel in based in a very quite and chic part of Zurich. Staff very kind and ready to help you.-My room was too small (6 mq) for € 125,00 and furniture conditions and interior decoration are not so good.
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Reviews
Overall
8.9 Excellent
Based on 1,588 reviews
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All reviews 8.9
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Couples 8.5
-
Families 8.6
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Business 8.6
-
Solo 8.5
9.5
9.0
8.8
8.6
6.3
6.3
9.6
9.1
8.8
6.5
5.8
9.3
8.6
8.4
6.6
5.6
9.6
8.8
5.9
5.1
9.5
8.8
8.5
6.3
5.4
data provided by TrustYou
"Impressive bathroom"
"Near city centre"
"Friendly service"
Top positive review
Top critical review
Excellent 8.0
The clean modern design The charge of SFr (almost $30) a day for wifi internet access. It should be a free facility provided by the hotel.
Good 6.5
I was upgraded to comfort room once staff discovered that they made a mistake with part of my reservation. I booked room through a third party company and the hotel lost part of my reservation. These kind of things happen and the hotel was happy to upgrade my room type to the biggest room they have. This shows that some people (not all) at this hotel care about customer service. When I first checked in to the hotel, the young woman who checked me in was rude and short with me. I simply wanted to verify that the second part of my reservation was correct (I booked it in two parts for personal reasons). She quickly told me that I'd have to check out and check in again that day. But as it turns out they had lost that second part of my reservation and when I tried to check out and check in again, they said that the second part of my reservation did not exist. They had indeed lost that part of my reservation. Eventually they did admit it was their mistake and upgraded me to a comfort room, but because of the mistake, I was unable to make the first half of one day of my conference, which my company payed for me to attend.
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Reviews
Overall
8.6 Excellent
Based on 1,049 reviews
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All reviews 8.6
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Couples 8.6
-
Families 8.5
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Business 7.8
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Solo 8.5
9.8
8.8
8.7
8.3
5.1
5.1
9.8
8.8
8.5
5.0
4.7
4.6
9.6
8.9
8.6
5.5
4.9
4.7
4.1
9.9
8.9
8.6
8.1
5.5
5.2
data provided by TrustYou
"Comfortable beds"
"Friendly service"
Top positive review
Top critical review
Excellent 8.8
Very friendly and helpful staff. Bed linens were very good and comfortable bed. Great neighborhood and easy safe walking. It was not full of tourists like old town but a short walk to old town if you like. One block walk to lake. We were there on Saturday/ Sunday and the parking was by hotel on street and very easy yo find. Charming place and people. I would recommend is long as you don't expect luxury, just clean and friendly Room was very small. sink in room and shower and toilet in a very small room...one person at a time. It was good for short stay , like overnight but wouldn't want to stay long. Very basic furnishings. Our room was over cafe so very noisy until 11pm.
OK 5.7
very clean, comfortable bed, good location, has a special charme individual rooms are very small, but nice nevertheless
Recent reviews
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Excellent
8.8+Very friendly and helpful staff. Bed linens were very good and comfortable bed. Great neighborhood and easy safe walking. It was not full of tourists like old town but a short walk to old town if you like. One block walk to lake. We were there on Saturday/ Sunday and the parking was by hotel on street and very easy yo find. Charming place and people. I would recommend is long as you don't expect luxury, just clean and friendly-Room was very small. sink in room and shower and toilet in a very small room...one person at a time. It was good for short stay , like overnight but wouldn't want to stay long. Very basic furnishings. Our room was over cafe so very noisy until 11pm.
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OK
5.7+very clean, comfortable bed, good location, has a special charme-individual rooms are very small, but nice nevertheless
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Good
7.0+good location, hotel with a special charm-walls are a bit thin, you can hear the neighbour talk, which is rather disturbing at night
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Reviews
Overall
9.0 Excellent
Based on 942 reviews
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All reviews 9.0
-
Couples 9.2
-
Families 9.2
-
Business
-
Solo 9.1
9.3
9.1
9.1
9.0
8.0
6.9
9.4
9.3
9.2
9.1
7.6
9.4
9.3
9.1
9.1
7.8
7.0
9.2
9.2
8.9
7.4
6.9
data provided by TrustYou
"Spacious rooms"
"Clean rooms"
"Stylish hotel"
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Reviews
Overall
9.0 Excellent
Based on 771 reviews
-
All reviews 9.0
-
Couples 9.0
-
Families 8.8
-
Business 9.1
-
Solo 9.0
9.4
9.4
9.4
9.0
6.6
6.6
9.5
9.4
9.2
6.8
4.7
9.5
9.4
8.9
6.6
5.1
9.5
6.8
9.6
9.4
9.0
7.1
6.9
5.0
data provided by TrustYou
"Stylish hotel"
"Wonderful sightseeing"
"Clean rooms"
Top positive review
Top critical review
Excellent 9.4
While the front of the hotel and reception are unimposing the rooms are very nice. Really nice shower withe great soaps and shampoo. I would recommend this hotel to anyone staying in Zurich.
OK 5.3
Good location (close to the lake and walkng distance to Bahnhofstrasse) and friendly service at check-in and check-out. Private parking available at the back side of te hotel (albeit only two spots, so make reservation ahead of time). Free wifi throughout the hotel. Lack of airco in the room is a major issue in the summertime. They have put a fan in the room (one of those tabletop versions) but it helps only a little. You can't open the window because of the construction going on next door which will wake you up early in the morning with an open window. Rooms are okay but very minimal.
Recent reviews
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Excellent
8.0+Very friendly staff, nice room (small but modern & clean), excellent shower, great breakfast, perfect location in downtown Zurich-I can not fault the hotel at all
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OK
5.3+Good location (close to the lake and walkng distance to Bahnhofstrasse) and friendly service at check-in and check-out. Private parking available at the back side of te hotel (albeit only two spots, so make reservation ahead of time). Free wifi throughout the hotel.-Lack of airco in the room is a major issue in the summertime. They have put a fan in the room (one of those tabletop versions) but it helps only a little. You can't open the window because of the construction going on next door which will wake you up early in the morning with an open window. Rooms are okay but very minimal.
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Good
6.0+Staffs are friendly & very helpful. The hotel is close to public transportation & very convenient for shoppings, night-clubbings, dining- out, and sight-seeings. Not much street noise despite of the location.-Seems walls between rooms were thin - could hear noise from the next doors. The choice of breakfast - dairy(yogurt, cheese, or milk) or meat products are the "main" selections other than bread or corn flakes. No fruits or veges except for fruit juice and a little piece & bits in a yogurt salad. Not much choice for vegan.
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Reviews
Overall
8.6 Excellent
Based on 635 reviews
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All reviews 8.6
-
Couples 8.5
-
Families 8.7
-
Business 8.7
-
Solo 8.7
9.3
9.2
8.2
6.0
5.9
6.0
9.3
9.2
8.1
5.9
5.7
9.4
9.4
8.4
6.5
6.0
9.4
9.2
8.0
6.2
6.0
9.2
9.0
8.7
8.0
6.0
5.9
data provided by TrustYou
"Friendly service"
Top positive review
Top critical review
Excellent 8.0
The room and location
Good 6.3
It was a short stay. The large room was great. The bed was small but comfortable.
Recent reviews
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Good
7.7+Very nice and quiet location, friendly staff and great breakfast.
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Good
7.4+Smart rooms with nice linen and pillows. Everything is very clean and tidy. The staff were helpful and friendly. It was easy to get to and is a perfect position for getting in and out of central Zurich.-Breakfast wasn't particularly great, basically a standard hotel breakfast and not worth the money. The rooms were very warm during August which is expected but lack of aircon and loud street out the front made getting sleep tough.
-
Good
7.2+The room was very spacious and well appointed.-The floors were very creaky. Fortunately, we didn't have a problem with noise from the room above but I could see how it could be a problem.
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Reviews
Overall
9.1 Excellent
Based on 205 reviews
-
All reviews 9.1
-
Couples 8.9
-
Families
-
Business
-
Solo 8.7
9.7
9.6
9.4
9.0
8.7
6.0
7.5
9.6
9.4
9.3
8.6
7.4
5.9
data provided by TrustYou
"Clean rooms"
"Close to public transport"
"Good restaurants & bars in the area"
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8.6
Location
Riesbach - Seefeld
RM 1,116+
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