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Really good service, room was clean, issues were fixed after only one call. not applicable
The standard of the room, the restaurant and bar, the view from the executive lounge
the fact that the used my name when answering the phone that they permitted late check out i.e.2pm
We arrived late on the Friday evening and we didn't want to leave the hotel room, the staff were welcoming and extremely helpful. The room was amazing and the bed was very comfortable. The value for money with this hotel is there for everyone to see, I brought my girlfriend here for the weekend to celebrate her birthday and we were gutted when we had to check out at the end of the weekend!
The environment, location, cleaness
Everything perfect. Fabulous sea food restaurant
Nice room, good breakfast The area where the hotel is located can be quite dangerous at night (specially for women walking alone). Even if they say that it is safe, do not take money with you and do not accept to help people asking for information (it is a trap). I have to say that because I had problems with thief and I think that I must warn people.
Staff(reception), please wake up! Peoples check in and check out. Where is the line and how is the first in the line?
The beds really ARE "Heavenly Beds," as they say. With only one exception, all staff were on their toes, sharp, well spoken, helpful, cordial and enthusiastic. The weekend rate was superb! The lounge had lots of light, comfortable chairs, and excellent "bar food," including fine delicate soups from the restaurant – and some evenings, instruction in making vodka drinks; I returned there to eat one evening, even after checking out. Insufficient lobby seating. Breakfast overpriced when not included.
High class hotel, good location with pleasant staff and service The Internet service from the room is on charge!
Courtesy and helpfulness of staff Pre breakfast coffee only from 6:00 a.m. t 6:30 a.m. Also, other than an upgrade given, because it was booked with your website, not other Starwood Credit was given, even though the money was taken off at the time of booking.
the spa area was completely closed.
hotel, foods no
Very helpfull with my kid.
The room was nice The staff were not friendly!!! And had no time for you !!very bad!
hotel staff was friendly and helpful. Nice design. The ambience. Overall: very nice and high class hotel
cleanliness & comfort nothing
Nice room, coffee and tea available in room. Excelent 25m swiming pool. Good restaurant.
Fitness Suite and Pool Facilities Bed was a little uncomfortable
It was nothing to chose what i like best. All was normal - tipic Rooms are not to comfortable, We had reservation from booking.com - hotel take prase of the room before we come - it is ok, but when we come to the hotel whey take 1010pl zlot - whis many on the reseption couldnt explane. Our room was cost 654pl zl - 2 nigts ( + 1010 for somth. else)
Very good localization. Free coffee and/or tea in the hotel room. Bath tube instead of shower.
Room had inoperative ac and windows that wouldn't open - very hot during summer. But overall a great stay.
Value for money and good localization.
it was very close to the center. the staff was too curious
Good, quite cheap and very clean hotel in a good location to reach the airport and the Warszawa Centralna railway station. Would recommend to anyone.
base for sightseeing. .Good parking, typical Campanile Dirty restaurant, tables not cleared, and food running out. Over crowding for breakfast, not enough tables.
I found the price/value ratio of breakfest high. In the last years I stayed a couple of times in Budapest (city with similar or slightly higher price level) in a Mercure hotel, where the buffet was more generous (4-star hotel), as far as I remember, at about half the price.
The location was good. The staff was courteous. The rooms were clean. All was just fine Would have been better if breakfast would have been included.
I liked the place of the hotel no
We really enjoyed our stay: the hotel has good location, very nice rooms and delicious breakfast, good parking and friendly staff.
new, clean and nicley designed. good location
it is nice and good hotel with fabolous buffet lunch. nothing etal.
The hotel is clean and offers a high level of comfort to a very reasonable price, I and my wife loved the jacuzzi and the sauna open 24/7 :-) The surroundings are pretty downgraded
Efficiency, comfort, safety. I didn't understand the heating system, so the room was too hot, but when I opened the windows at 2:30 am, there was a construction crew on the street to keep me awake with jackhammers!
Wireless connection for free in all room, good restaurant, new hotel with good services and cleaness. Maybe facing one of the busiest roundabout of Warsaw. You don't hear trafiic, but you can face some delay moving from the hotel by car.
mr. lukas, the clerk at the desk was very helpful particularly in my desire to learn something of the polish language. dzilkuje!
No good experience, ruined my stay in Poland overall. Thieves operate in this hotel. I had my newly bought boots stolen at the sauna, where they claim it it free of charge. They in fact charge you 5zloty for a coin locker, had I known this fact I would have brought money with me, but because there was no sign anywhere, nor the hotel staff inform me prior to using the sauna (even though I had gone to ask about the usage before hand) obviously as common sense, I did not take any money with me, and hence the damage. Upon hearing that I'm missing my boots, hotel staff were very rude and unhelpful, and suggested I call the police myself and claimed they speak English. Only when I contacted the hotel manager did they helped call police, and of course they did not speak a word of English.
I'm satisfiecd regarding both facility and price.
Roza a staff member was an excellent help all staff members were helpful and knowlegheable.
Clean, basic hotel. No coffee maker in the room. Purchasing 2 cups of coffee was very expensive.
centrally located walking distance to city centre no comments
The wifi was free for september. Fantastic breakfast. Pretty close to a very efficient and regular transport system. People being allowed to smoke on the non-smoking floor, and in the lobby. Staff didn't smile much, particularly the breakfast staff. Overpriced restaurant/bar.
It' a good hotel very easy to reach, out of the center, covered parking, good meals, Very efficient service A little bit expensive dishes and beers, the breakfast has limited offer. No free internet connection, a little poor rooms
Good value for money Improve the use of the parking - it's too slow procedure to enter and leave parking; and improve kindness and sympathy of the reception staff.
It was close to where we wanted to be.
Ibis. Nice, clean room, friendly helpfull staff. Underground parking. Was not so easy to find the entrance to the parking. The room was a bit small.
I stayed at two different hotels during my trip to Poland and Ibis was the most comfortable. Its 50PLN more expensive than others in the same area but makes up in room size and comfort
Quality, nearby the city center, cleanliness, good breakfast and peaceful evironment, We havent got any receit about paying the bill,
Fast checkin and checkout and clean rooms.
shower head was broken
Easy to get to from airport with bus stop no more than a 5 minute walk from the hotel. Room and bathroom/shower were small, but fairly modern and clean and the discounted rate was excellent value for money. Would definitely stay there again.
location is not too bad - 15 mins walk to the central station and the shopping mall. pricewise okayish shower handle was broken and left on the sink. bathroom reminds you of an airplane toilet. no wifi.
Central location with good transport links. The wireless internet was not available to all floors of the hotel.
the location of the hotel is good. The hotel is not so tidy and comfortable. There is no shampoo in the bathroom.
Bathrooms, no AC, small rooms, bad smell in the room, terrible smell in the bathroom
good location, good value for money
Very close to the main train-station. Good enough for its price and 1-star qualification. Although, this hotel is for sleeping the night, but not really for spending time in the hotel itself.
Greeting at the reception
everything was practical rooms are small for a couple and bill is paid in advance
Very good price. Easy to go to the center of the city and to the train station. Some restaurants and stores very near the hotel. Very clean and new. lot of information of the city was available. Staff was very helpfull. The space for the shower is very small. It was very hot on the corridors and the elevator.
Close to my destination and central town, good breakfast and nice staff Stairs, would like to have an elevator. Do not like carpets everywhere, difficult to roll your suitcase in corridors. Too warm in the corridors
Position The hotel had absolutely no information on the Warsaw ,transport, events etc.They were helpful in every other way.
The staff were very helpful - nothing was too much trouble. The bed nice and clean and comfortable. My room looked clean on first impression but the carpet was badly stained and looked grubby, the settee smells strongly of heads, the bathroom was shabby - no shampoo, soap etc - cracked tiles the grouting peeling off.
The room was very comfortable and clean, the food in the restaurant for the evening meal was excellent as was the member of staff that was on that evening (12/04/2010) The temperature in the room was too hot and if the window was opened it was too noisy.The staff on for breakfast in the morning of the 13/04/2010 were not helpful especially if it had been our first morning
Service Desk was very informative. Breakfast was great! No elevator!
Clean, spacious room, good food, fair prices.
Bus and tram stops right outside the hotel. Very easy access into old town and centre. THere was a smell of smoke in the room, and the cleaners had a lobby just outside the room where they smoked. However, it did not bother us too much.
Friendly staff, clean room & well priced. Best 2 star I have stayed in by far. 2 km walk to city centre, so happy with location for price too.
The hotel had free guarded parking which was essential for us. The food at the dining room was rather good. The location was good for people who had to have a car. The location is busy and hard to access. The room was rather expensive and the view was of a McDonalds.