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Perfect location, comfortable and spacious room. Bathroom was OK and nice toiletries were provided. Breakfast was good and included in the room rate. They let us check in hours before scheduled check in, which was great for these weary travelers. Wifi wasn't great, and front desk clerk didn't point out the card with the password, which could have saved a bit of frustration.
Excellent hotel with good location and very reasonable price to value ratio Everything was fine
Nice and helpful people. Nice rooms and good breakfast The place where we had the breakfast was to small, or there was to many peope. The did not have the time to bring out the food - each day. Lets say 3 days it was ok but 2 days it was really bad! (we were waiting for every thing).
cleanliness of our room no
the restaurant the heat and smell on the corridors and in the room
The crew was exelant. May be the prise is a littla hight.
The breakfast was great and they gave us a free up grade to the corner suite with balcony.... It's our perfect business address when we work in Vienna 4 ties a year..... all the staff know us None
The view from the room and the room itself was very nice. I really like the high ceilings it adds alot to the room. Nothing!
The room was very comfortabe and clean. The metro station is nearby hotel. All hotel staff was very, very kind and helpful. The hotel does not offer an own parking.
Hotel fullfilled our expectations and request from the reservation form/
The hotel has an excelent location and a great breakfast -
We really liked the central location. All the major points of interests were in walking distance.
Hotel location, refrigerator in room. Water pressure to low in the shower, maybe shower head need to be changed.
location; comfort of the rooms no wifi in rooms
The location was perfect: close to the main shopping street in Vienna and close to the Museum Quartier. The tube station, on line 3, was also very close giving access to the whole Vienna area. The rooms are actually spacious modern suites (for two) with enough space for 4 people to eat(microwave oven and fridge provided). We liked the space, the cleanliness and the friendly reception staff. Internet access was free in the lobby (3 stations) but not in the room. A public car park was located right underneath the hotel. It was a little difficult to find the entrance at first. There were no controls to switch off the ventilation overnight (not needed in late Sept) and this was audible from the bedroom.
rooms were large and we had like an living room that was very usefull. there was no heating in the room and it was very cold. we ask about this problem, but there was no solution. We would have apreciated if we had the posibillity to heat the space.
Great location Very clean Friendly helpful staff Floor was a bit tired in bedroom
Very close to shopping area and subway station. Spacious room. The floors are splint into 2 levels and the second level has no lift access. This is very difficult to carry luggage and baby stroller over the stair case. There is no bell man you have to take your own tuff to the room. Heating is bad in the room.
Area it was in Beds were a bit soft..........getting old
Room facilities stuck in elevator, very expensive internet. Free wifi only in lobby is on tickets for 30 minutes, very expensive breakfast (17 euro per person).
air condition was not warking will ,so it was little hot .......... tried to chang the room but all rooms were same.
I really loved the location even if they are not positioned on Maria Hilferstrasse as they assume but on a street behind it. They skipped cleaning my room and my mother's room for one day and in exchange I've received only apologizes but no financial rewards as it was normal.
Nice hotel in the centre of Vienna with subway and busstop if front of the hotel. Nice restaurant across the street and in the middle of the shopping centre. We wanted a family room and that, with the location, made us decide to stay at the Continental Hotel. No. it was as we could expect it.
Basic hotel, more of 3 star, pension A bit noisy
The location is perfect both for shoppers and for sightseeing seekers. Good, quite reach breakfasts. Welcoming staff. Dusty bedding. Wifi available only in public areas. Automated lightning in the bathroom switched off unpredictably while you making shower, but may be I just don't know how to use it properly.
The staff was great and seems to be a family run establishment. We enjoyed the breakfast and the suggestions from the owner.
Staff very friendly. Room very clean and quiet at night. Excellent value for money
The staff was very helpful. Not a bad location. Clean. The hotel is very outdated -- probably hasn't been updated in 20 years. Breakfast wasn't very good.
I did liked the position of the hotel and the fact I could park the car ia a private parking. For the rest I have seen better in Continental's hotels! The fact that in stead of a double room, I received an apartment that I didn't liked to much, it was the feeling that someone else will take the other room.
The staff were very helpful and keen to see that we enjoyed vienna during our two day visit.
The location is excellent-very near the sites to see; Reception staff very helpful; Breakfast was not bad-just okay. Nothing really, everything was okay. Breakfast could have some improvement though.
room comfort limitied food selection
Excellent location Small shover
The location and design are nice. Bathroom and breakfast room are cozy. The white-haired middle-aged lady in the morning being extremely rude, ignoring basic requests, trying to make you loose you flight. Very not-client service-oriented and impolite.Cold rooms
generally well-appointed, good location room lighting rather inadequate
Good breakfast not freindly staff on the reception
pleasant design and good service. the personnel was kind and their behaviour adecquate. the noise in the morning; we stayed in a room at the first floor with view to the street, so every morning at 7:30 we could hear the garbage collectors. other than that it was ok.
Comfortable, quiet, easy access to the metro No
i like the rooms, because it is very comfortable, the breakfast was very good, and the locations is briliant...and i like the member of the staff...her name is Franciska, i think(she was on duty in the 15 oct evening)....she was very kind.Thank you and we will come soon in this hotel.
It is in accordance with expectations about Austria Trends groupe hotels. Good position for Volksopera and Raimund theater visiting
Close to main street & underground.
location and price
Location was very good
it has a very good location, it's clean, my room was large enough. Breakfast not included ( on spot its price is teribly high), the overall stardard it's pretty far from a 4star property.
This was a lovely Hotel. The Beethoven lounge was a very nice place to do my work, which compensated for a small, awkwardly set out room. I requested in advance that my room should be as far away from the construction works as possible, and the Hotel tried to accommodate my wishes as best they could, although I could still hear the works commencing at 7am. The Hotel staff were wonderful, genuinely friendly and were always willing to help. I can't speak highly enough of their service. The location was perfect as I was right next to the Opera House, which was the reason for my visit.
Comfy room, good breakfast, near city centre Noise due to renovation was very disturbing in the morning.
I love their staff so much because they always provide useful information wheneer I ask them. Also I love the bed because it is so comfy that I enjoy sleeping in their bed so much. It would be better if they provide more computers that have free Wi-fi for customers.
Good breakfast and service and 24-hour mini-bar service.
The staffs were very kind and helpful.
Excellent quality for the price class. Very professional employees
Location, breakfast and free tea and coffee Only coffee creamer for tea! Please have low fat milk for us uncivilised English who have milk in our tea!
great location nice rooms staff member knocked on our door at 10.45 pm and entered our room before we responded frightening my wife ; very rude and arrogant behaviour
Staff were very friendly and helpful. Hotel is very well located close to the pedestrian area
I like the design of the hotel.
Its location is excellent to explore Vienna while avoiding the noise and complication in the city centre The WiFi internet access did not work at all.
Location was quite central. Staff were very friendly. We complained about our room after the first night and were given a different room. Room was quiet and clean and of a good size. Our issues were: 1. The shower head had chrome peeling off and was very sharp and almost cut our hands. 2. We were given 2 single duvets instead of a double duvet or sheet. 3. The water pooled in the bath and didnt drain away for quite some time. The last 2 points were still present in the new room. Apparently they dont do double duvets! In both rooms we saw the shower head is positioned centrally over the bath but the shower guard is positioned to one side. Almost impossible to have a 'hands-free' shower without getting the floor wet!
Location and exceptionally helpful staff.
We stayed one night at this hotel but I was very excited. Clean, very nice staff, excellent location. On the next trip to Vienna will definitely choose the same hote. Note 10. No. Was perfect!
Great location. Clean.
A comfortable room which offers good value for money, close to local attractions that can be reached on foot within about 10 minutes. The room was very clean and quiet. The staff were friendly. Lack of tea/coffee facilities in the room so we had to have room service if we wanted drinks.
Good location, very clean Old furniture
Hotel staff were helpful and friendly. Have postal service. Rooms were all non-smoking. Well situated for old area, Spanish Riding School and museums. Excellent Vietnamese restaurant next door. Smoking in downstairs areas.
We found it very clean and a fairly central and convenient location once you had your bearings. The staff were helpful and pleasant. Our room was comfortable and quiet. It was good value for money. Lack of tea/coffee making facilities in the room. Breakfast was very expensive.
The good value for money. They provide the 4 star room with an attractive low price. The room is very spacious and clean. I love their big and comfortable bathroom. The hotel is righ in the city centre, easy to get to attractions. Good service. The price of parking could be lower.
the location is very good it's ok. that'll be better if hotel could supply the hot dringking water
It is located very close to the Vienna Westbahnof. In fact the tram stop is just opposite the hotel entrance. They allowed us to check in early and the price for a family room was very cheap. The hotel is very clean and the room was comfortable. Some of the younger staff looked a bit serious and panicky.
breakfast was real value for money, despite the fact it was not included into the price
Brekfast is the best
The hotel has everything that you need, including easy printing facilities for documents, and it is in a very good location
the staff was very friendly and cooperative had good knowledge about the cities of location and willing to help.
Gr 8 Hotel close to station. Very good breakfast!!!
Close to public transportation Smoking all over
For the value of money paid - the hotel was perfect
The room location was excellent.It was spacious and we had a comfortable stay.The hotel gave us an early check-in. Breakfast at an additional cost is available.The reception area is nice, cosy and trendy!! The double bed provided a single cover/blanket. Some times the room got too stuffy.
cleanliness of room,silence,confortable bed no A.C. and was hot in the room,sunlight in the room very poor
Good location; friendly staff, old-fashioned style -
location and bed breakfast
Value for money None
The people who works there are extremely Nice.Location is perfect.
Homely and friendly Atmosphere.
The hotel us very central. The small size of the dining room, made breakfast very crowded. The room was too hot.
The premises were spotless. The breakfast was great especially the coffee machine. The lobby/hallways had peculiar medicinal odor.
Location of the hotel is great. It is just few steps away from the subway station and one of the most important shopping streets in Vienna. I reccomend this hotel to both groups and single travellers.
Bed was very comfortable, breakfast was very good We did't like service at hotel's bar.
good location especialy near the subway not lights on front of elevator on the grand floor
the tranquillity. the entrance was spooky.
Only the location was good! Very cheap furniture for a four star hotel! Extremely noisy in the morning! Could not sleep after 6:00! The cleaning lady was like working with a buldozer! Somebody was throwing the garbage fromm 6:00-7:00 and the sound was like I was in the middle of a stone crushing site!
Great location. Very comfortable. Staff was very nice - they accomodated a last minute change in our plans (extended our stay by two days). Nearby parking garage was helpful and easy to use. Vienna is quite expensive!
Position of the hotel is very convenient. It is 300m away from one of the main train stations in the city and step away from the metro station.
Friendly, family atmosphere (have been a frequent lodger at Arian) Rooms facing MariaHilferStr tend to be noisy - I know this, so avoid using them, but rather the smaller but quieter ones
Large spacious room. Very comfortable. Good breakfast selection. Badly lit entrance to lift to hotel. No air conditioning.
I book this hotel on the month of January 2017 ......and they send to me an e mail saying that hotel will be closed on the date of my booking MARCH 5/2017......very disappointed about management.....they should pay for my last minute Hotel.
Staff was very professional. Close to all the sites in Prague 1. Close to the train depot. The city bus line was about 36 feet outside the window. Very loud trains.
We returned to this hotel for the second time and we had a very good experience again. Very friendly and helpful staff, very good breakfast, great location - U Bahn just in front of the hotel, but it is possible to reach the museum quarter by a short walk. We really enjoyed our stay!
location. Friendly staff A bit tired
The availability of the staff, the location, the general aspect of the room and the elegance of the breakfastroom.
/ We were satisfied very much
The room was very sensibly equiped.
good position close to City and all facilities
The location is very good, the apartment is comfortable. Breakfast is very good and the staff is helpful Internet is only available at the reception and you have to pay if you want to use it for a while. The apartment is a bit dim.
The room was very comfortable. The location is central, although the hotel is difficult to see from the busy Mariahilferstrasse. Breakfast was fresh and good. The staff was friendly and helpful, although their language abilities were somewhat limited. We were given an apartment with a large double bed and a single bed in one room and a separate living room with TV. It was one floor below the main Pension and very quiet.
It's really close to the city centre and metro station. Car Parking is not included in price of room. 15e a day lifts the price a little bit up.
The hotel is very central and within walking distance to the main railway station. All the hotel staff were very polite and accomodating. The apartment that we were allocated was spacious, clean, modern and up to date. We had our own seperate deck, which provided us with panoramic views over Prague, this was a real bonus. Breakfast exceeded expectations. All in all we had a great stay in this hotel and would thoroughly recommend it. Nothing
location depository of luggage in a laundry
Close to the citycentre.
nice location, private parking smells food from the kitchen were I was located
Very good location, normal room, breakfast is quite good for a 2 star hotel. The receptionist was not so kind and helpful at arrival. Houskeeper came into my room after knocking but did not wait 3 seconds, it was very disappointing and disturbing!
Relatively new/renovated building, fancy wall color, nice hotel near city center Layout of second building is a bit complicated
The location was close to the train station There were some hair left over under the pillow... not very enticing. Reception service was not welcoming and not very helpful either.
cleanliness of the entire hotel was good; morning buffet had a fairly wide assortment of items (hard boiled eggs, two sliced cheese types and two meats, breads, juices, coffee, yogurt, breakfast cake It may have been me, but the front desk (always open 24/7..i think they are afraid you might try to bring in a guest for the night) once seemed a bit brusque, though that is somewhat normal in Austria and Germany
Everything were excellent. 5 - 10 minutes walk to the center! Hotel is like brand new. Breakfast very good. Hard to find the Hotel if you are driving. Almost all streets are one way.
excellent location for old town modern OK breakfast
a. Despite cheap furniture room is very clean and bright. Also hotel has a friendly stuff, good location near subway and the city centre.That's great chose for this price for those who need just sleep and have breakfast in hotel and spend all days on walking in the centre of Vienna. The Internet exists in the room, but not wireless. Due to short wire (2-3 metres) it is not very convenient to use the Internet, for instance, in the bed.
Good location in the city center, large room, good breakfast. The rooms are pourly isolated. The noise of the traffic and all sounds from the neighbouring room are very disturbing.
Two minutes away from the Stefankirche door. The staff friendly and polite.
There is no doubt, the best aspect on this hotel is its location, walking distance to most famous Vienna's sightseeings.
The location of the hotel is great; right in the best shopping street of Vienna; 50 meters from metro station. Good bed and good breakfast. Old building with old outdated furniture. Very small toilet with bad smell. If you want to use the air conditioning device in the room, you should request the receptionist to give you the remote control and 12 Euro will be charged to your bill.
Excelent location Breakfast was ok, but not hot meal available. More cheese would be appreciated!...
The room has air-con. The entrance is not nice. The bathroom is too small.
Clean, in the city center. Breakfast was OK. Parking near the hotel Paying in advance, at arrival, was quite curious. They had no smoking rooms. I think they should tell this. Smoking was allowed on corridors, which is a little bit strange, usually corridors have bad ventilation and a lot of people move around the corridors. I would think 2-5 smoking rooms would have been better
Az éjszakai utca zaj eléggé zavaró. The traffic noise is big in the night.
Excellent location. Rooms were a bit outdated, could use refreshing. Breakfast was very basic.
Location is very good, staff is friendly, service is fair, breakfast is OK. Smoking in the corrridors in front of the rooms.