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Amazing value for money Wish there was HD cable box in room, game would look much better
Our suite was outstanding. Beautiful fully-equipped kitchen, dining room, living room, 2 bedrooms, 2 baths, washer and dryer. Outstanding. It was a little close to the highway, so you had to get used to highway noise. I don't think this would be an issue in the winter. Also, they charge you $10/day for parking in the parking garage - the only place you could park, which wasn't included in the price I was quoted.
Location was good to local activities. Kitchen was functional and well stocked. Wasn't informed of $10 per day charge for parking before arrival. Entrance and exit for parking facility was difficult Carpeting was not clean and some furniture was in need of replacement. Entrance scatter rug had to be removed as it kept blocking the door.
Complimentary coffee wasn't refilled for almost 2 hours. Onsite coffee shop was closed during the week. Wait staff in bar was wonderful.
Outstanding service & attentiveness. We stayed at the Four Seasons Vail for our wedding night. I had booked a couple months in advance. We weren't accustomed to the caliber of service, so I was quite sure what to expect, but I wanted to make the night special, so I splurged for us to stay here. Our concierge, Brett, was excellent to work with to coordinate details prior to our stay. The level of service, attentiveness, and overall experience of our accommodation was outstanding.
Liked the staff location and rooms. A great place. Under heavy renovation at the end of April.
Excellent customer service, friendly and helpful staff, very comfortable accommodations. Highly recommended.
staff was outstanding. Upgraded us to a suite and treated great. Have been going here for a few yrs and its just keeps getting better.
Wonderful staff and great location. Bathrooms while nice were a little small for a luxury hotel, with a small tub and shower combo.
The people and facility are second to none. Perfectly located in th village with access to all the fun. I've stayed at most of the resorts here but I only come back to the Sebastian anymore. I didn't get to stay long enough.l..
Best hotel experience ever. Staff was great, food was great, everyrhing was perfect
Friendly staff, great breakfast buffet, bar had good drinks and tasty bites with knowledgable staff and even a happy hour; Convenient base camp for ski and boot storage, the bus stop right out front. Had a car to also take you to places. 1 out of 2 Elevators not functioning
By far the best and most convenient location for skiing in Vail Village. The newly renovated Lodge is once again a great place to stay. While it is not the most luxurious hotel in Vail due to strong competitiom, the rooms are extremely comfortable, spa and pool are great, breakfast is delicious and restauramt options are good too.
Overall the hotel was awesome. The staff was very friendly and helpful from the moment we pulled up to when we left. The proximity to the village was a quick walk across the street, no issues at all. The suite was amazing!! Spacious, lots of room to store your items and you don't feel clustered. Fireplace was great in the room as well. The price was higher than I would normally pay, but I did book last minute so I guess that comes with the territory. No other complaints, great place! I'll be back in the winter!
surroundings, great staff
The hotel was clean and in a great location, the staff was wonderful and very attentive and helpful. Hotel Employee was particularly great to work with. There were bugs in the pool and no AC in the rooms was unexpected and a problem with a baby staying with us.
The service was great. I wish I had a balcony.
Great location, Parking, nice Continental breakfast. Room was very small for a king-size bed, as was the bathroom. Only one comfortable chair in a corner where viewing tv was difficult. Mattress uncomfortable.
The location was great...very close to most of the Vail shopping area. Overall we thought the hotel was a nice place but we had stayed at another lodge for 4 years and it was MUCH better than this one was for the same price.
Easy access to the lift, rental shop within the hotel, friendly staffs, clean and nice rooms...everything was wonderful. We stayed at a condo. Before we arrive, water pipe broke and they upgraded our room. The road to the condos was frozen and was slippery to walk.
This rental was in a perfect location to get to the slopes. It was huge and very comfortable. We loved the hot tubs and heated pool!
We go to Vail a couple of times per year. Sun Vail is a quality hotel with a mediocre location. The prices are great, the condos are great. You can stay closer to the lifts, but they have a ski locker at the gondola so why pay more for a shorter walk home.
The location and pool was great. Beds were very uncomfortable. They were also extremely squeaky and we could hear people having sex throughout the night and morning. The combination of this made it extremely hard to get some rest. Would be awkward with kids.
It was extremely comfortable, at a perfect location! Never seen anything like the service they offer and we've been around. There's a great pool that I wasn't even aware of when booking and was an amazing bonus. Also for frum people going in the summer we were right next to the KMR group and they put up a local eiruv. In short, this place is affordable, even cheap for what it offers and absolutely has it all, adults and children alike.