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The rooms were clean and comfortable, the balcony and view were great, and the food was very good. We had the breakfast option. None
I enjoyed the beachfront view from our room. The room was clean and had what you would expect from a European hotel room. I'm not a breakfast eater, but enjoy a cup or two of coffee in the morning, was disappointed that there was no coffee machine in our room. When I went to the snack bar, I was unable to get a coffee to take away, I would have to sit there and drink it.
The View from my balcony The room next door seemed to be used for airline staff and was very noisy early in the mornings
location,breakfast,facilities,staff. Parking spaces very few
Suprisingly nice and helpful staff in view of beeing a large hotel with a lot of guests and traffic in the reception. Nice clean rooms. The beach is a cross the street :-) Fast elevators (we stayed at the 8th floor) Nice sea-view. Wery busy in the restaurant at breakfast during "rush-hour" but efficient.Nice selection and good food. Order your eggs by the chef, as you like them :-)
The hotel is nice. The view from the room on the sea is beautiful and you just have to cross the small road to get to the beach. And it is quite near to the center and train station. And the breakfast was good as well.
The proximity of the hotel to the beach was perfect, just a quick, short walk and there your were. The room and the view from the room was excellent. The staff were extremely courteous and helpful, even helping me with my Spanish when I did not know the correct word to use. The cafeteria and restaurant staff were extremely friendly and took time to ask us if we were enjoying ourselves in Torremolinos and offering any assistance. It was a great stay. Absolutely nothing!
Poor attitute of the people at the reception desk. Their lack of adhearance of meeting there advertised commitments.
The staff were very friendly and helpful. My hotel room was very comfortable and clean with a lovely sea view. I would definately stay in this hotel again.
Good quality hotel across the road from the beach
very clean, perfect location
Convenience for airport and visiting my parents
Location Lack of Ice Machine and Room Service. Front Desk staff uninformed about excursions and events in local area.
location to beach,clean rooms,people did not reserve sunbeds so although not many sun beds you could usually get one.Excellent breakfast Some of the reception staff were surly/rude.Small pool, I was expecting activities for kids there were none.I thought it overpriced given lack of facilities.
going home there was no spar or indoor pool
great breakfast, nice garden and swimming pool weak sound isolation between rooms
Its an excellent location with friendly staff who were also very helpful.
The location of the hotel was very good. Safety deposit box in the room The breakfast area needs to be redesigned. The hotel is not four star i would say 2/3 star no free internet acess. i did leave comment at the reception area.
The staff were very friendly, polite and helpfull
Room was spotless. Location was great-- right across the bridge. Were able to park on the street. Breakfast, included in the rate, was very good. Lots of restaurants nearby,
It was off season. So, hotel staff changed our room to a bigger room with pool and a little ocean view.
location,location,location everthing you needed on your doorstep,beach,pools,shops ,resturants and bars all close by.
Nice stuff, Nice room, very close to sea...
food.good salection reception.some staff do not have time for you.
excellent central location by promenade
Staff, location No wash cloths in the room
Good location with sea view room, great value rate including a very extensive breakfast. Free parking.Great location for excursions to the mountains or Gibraltar Torromolinos as a resort was rather run down and had an out of season feel to it, (early Oct). Cheap bars and resturants as a rule.No complaints regarding the hotel
Location,pool area,entertainment,bars Food wasn't great,somehow without taste ...although quite a variety;parking space in the hotel is not enough at all- couldnt find a place during 4 days...
sorry but have to do this in English, my German is not so good. The hotel was very nice, rooms were clean and spacy, breakfast buffet was very good, bar was good and service was excellent. i would recommend it to everyone.
The situation and the facilities were excellent. The food was most enjoyable.
I thought the pool was excellent, and the hotel was just what we wanted. Nice rooms and good breakfast. The beds were a bit hard for my liking, but I had a nice sleep in spite of it.
great location, very nice pool and grounds, nice rooms beds too hard, not enought english tv stations only news channels, gym equipment needs to be better maintained and oiled ( squeeks alot) area needs to be air conditioned, breakfast staff not personable at all,
Foyer and breakfast was excellent position of hotel was very good in my opinion. Hotel room was cleaned well. My room was very small and looked and felt "old / tired" I was expecting a much better room considering it was 4 star hotel and the cost. It also claimed it had wifi in every room this was not the case. When I asked the receptionist he just shrugged his shoulders and said not every room had wifi. This was one of the reasons I selected this hotel.
Location decor this hotel should be a 5 star. We thought that the staff could not be more helpful.We were glad spainish strike happened other wise we would have not have found hotel, This hotel was recommened my our friend and mary was spot on. Will stay again. Nothing
Spacious rooms, we changed from double standard to superior to have a seaview. Hotel was free with its bathroom amenities, for once enough towels available and cleaning very accurate too. Nice pool bar with lunch menu and staff. Beach service man very client orientated too. This al creates a nice atmosphere and made us feel welcome. The isolation rather poor, maybe due to all that marble? We stayed in the old building and the airconditioner was rather loud too. Had to switch it off in the wee hours to get some sleep. It functioned allright, though. We missed few hooks on the balcony to dry swimming gear. But maybe its because it would spoil the nice facade if clothes found hanging? The balcony ceiling being transparent...
We chose the hotel because of the spa facilities which we found to be just as they had been described. Excellent location right on the beach within walking distance of shops, bars and restaurants. Reasonable prices in the bar and restaurant. Staff were courteous, well informed and had language skills. The breakfast buffet was definitely "4 star" with a wide range of foods to suit even the most discerning palate however the cereals were unappetizing, otherwise everything was of the highest quality and abundant. The plastic card on the table stating that food should not be taken out of the restaurant was tacky and unnecessary. One last point the Spa should remain open on all day Sunday and and all other days. Our room 520 unfortunately had broken tiles on the terrace which were dangerous to our bare feet.
Close to the beach. Nice pool Food was just O.K.
the great attitude of the staff towards us,the poolside cafeteria and the quality of the food served reasonable prices having to leave as the hotel is closed till feb. next year
I enjoyed my stay at the hotel,staff were very courteous & helpfull. Great variety both in the morning for breakfast & dinner at night. hotel was spotless, grounds very well maintained.
An spectacular location on the seafront offering a great standard of food and facilities. Providing that old-fashioned 'Service with a smile'.
We stayed in the hotel for a week and it was our first holiday in 15 years without the kids. I got a great deal with booking.com and i was so glad i had booked it when i did. For us the hotel had everything we needed. It was spotlessly clean everywhere. We loved its location right beside the beach and although we did not use the pool much it was great loads of loungers and shaded areas for everyones use. I cannot comment on the restaurant though as we did not eat there at all. We like to try somewhere new every night but it looked good and always busy. The room was spotless and cleaned everyday fresh towels and anything you wanted. I really liked this hotel and would go back again next year (maybe with kids maybe not!! The only bad thing i would have to say about this hotel was the lady behind the bar she was so rude. I only had one drink in there and we didn't go back. And i'd love for once to go away and sleep in a really comfortable bed. They are very hard but you do expect it out foreign. Having said that there was extra pillows which i was very glad of!
Great location only a couple of minutes from the beach. Staff were friendly and helpful. The rooms were a little dated, but perfectly comfortable. The food in the restaurants was not that great - there are plenty of other restaurants outside the hotel, which tend to be cheaper as well.
All of the staff I interacted with were nice, pleasant, friendly people. It is close to the beach. How does this get 4 stars? I'm not sure this building deserves 3 stars. The hotel is tired and worn out.
jakuzzi in the room
Entertaing shows in the evening. Nice pool and close to beach. The all inclusive was adequate at best.. Free water, coffee, juice and Champagne for breakfast.. At dinner you had to pay for water? That makes no sense.. Food selection was fair but in five nights, seldom were things hot, disappointing.
I liked the hotel. It has a very spacious restaurant and the buffet was alright. They also have an Italian corner built into the restaurant which incidentally I did not realize until I had finished my buffet meal. There were Italian dishes you could choose from. This section is adjacent to the main buffet.Pity we were not aware of it until we had finished our buffet dinner!! I did not like that there was not any serrano ham or queso manchego (typical of 4 stars hotels on the Costa) and also no Paella on the buffet which we look forward to tasting whenever we go to Spain. Although the food was good , we have had more variety in other Spanish 4 star hotels.
The Don Pablo is well located beside the beach.Has a nice friendley bar around the corner called Teresas Bar that make everybody very welcome.And the hotel is just a few minutes from the airport. The hotel could do with a bit of a modren tuch up
Clean, nice food, would have liked an "All inclusive" option
The location was close to plenty of restaurants and right on the beach. The refrigerator costs extra to have it turned on. It was difficult to find lounge chairs by the pool and the ones by the beach cost different prices depending one who approached you.
Internet services very bad
Buffet dinner very good no tea or coffe making facilitys in room and paying to get fridge turned on
Location of the hotel was excellent, the facilities were also excellent. The room was spacious and comfortable. All in all this was good value. No
Location and much for the money The personal was not exactly intrested in helping out and they were not there when we needed them. A big minus was the system of the minibar where you had to buy 10 Items just to have them turning it on...
Short distance to the beach. Nice staff. Free use of tower (depositum 10 euro) for the beach/pool. Change of tower coast 1 euro. Short distance to Bealmáda (marina). Bus to Torremolnos near the hotel. You must pay 2 euro x 10 (water/beer) to use the freezer.
Location = perfect! Nightlife = incredible! Food = excellent! Pool was very dirty, no maintenance had been done for quite a while. the interior of the hotel was a bit dated a bit of refurbishment needs to be done to make it a real 4 star hotel and the fridge in room would only be connected if you bought 10 items from the list(more than 20 euros in drinks)
location Room was very basic
It was clean.The food was good.The staff were pleasant.It was only a 10 min taxi drive from the airport. Not rearly
The food was reasonable although the furnishings (sofa) were well past their sell by date and unusable although the bed was however comfortable. The flushing of our and other toilets was extremely loud but there was no filling of the tank sound that helped. Shame about the re-construction of the swimming pool that we were not aware of until we got to the hotel We were not able to sit on the sofa in the room because of extreme overuse and in need of replacement. The food was all right but it would have been nice to have had a hot meal. The food was spread too far apart and by the time you went all around the hall getting your meal and getting to your seat the meal was cold.
very clean hotel lovely room excellent choice for breakfast good location
Not a high rise hotel, friendly staff and really good food. Excellent all round. As it was low season when we visited we ate our meals in the very large Don Pedro Hotel restaurant which was not ideal for a couple wanting peace and quiet.
Excellent hotel,service and standards.
Good location, clean, several swimming pools, easy access to shpping, local transportation, friendly staff, too noisy social activities organized by staff Too noisy entertainments organized during the day by staff for guests
Sol Don Marco is a perfect location in Torremolinos situated between the two major beaches, and close to main street, San Miguel, and numerous restaurants both on and off beachfront .Torremolinos beachfront Paseo is very attractive, perfect for strolling, runnnig, cycling etc. City has to be commended for it. Hotel is very clean, staff is friendly. Complete breakfast buffet had lots of choices. Our room with balcony and view of sea and pool was well appointed and very comfortable. Grounds particularly beautiful. Would highly recommend Don Marco to anyone, we will go back. Pool was quite cool, could be kept warmer with solar blanket for shoulder/winter seasons.
it was clean and very close to the beach, comfortable room restaurant staff were not as good, everything was extra like the safe, indoor pool and spa, internet, all had a charge.
This is a quiet hotel with a nice atmosphere and plenty of choice when it comes to pools and recreation thanks to being able to use the facilities of the sister hotels which are located next door. The location is faultless. The evening meal could have done with being of a higher quality with more choice but the wine list was good. The breakfast was very varied although somewhat mass produced, which is normal for a hotel of this size. The free WIFI was a bonus, although it didn't work sometimes unless you opened the room door! The only downside was the food really which could have been cooked to higher standards and more varied. Plus the beds were a little hard!
The lovely potential of the place. Every sound is magnified. Too many smokers on the balconies. Beds not comfortable.
It was close to the beach, good breakfast, friendly staff and nice rooms.
The spa was great! They offer a lot of pampereing choices, but the water therapy alone was very fun and beneficial.The location is right in the middle of everything- perfect. The hotel was beautiful, and the pools were fun and relaxing. The hotel offers parking for a fee, but our car "was too big" for their spaces.
Spacious hotel with large rooms in a great location Did not have a gym
The staff are always welcoming and pleasant when we stay there its like home from home
The Beach Location & south west facing room to catch the evening sun. I did not like the flies around the pool area, & also a fridge in the room would be good instead of a locked mini bar.
The Hotel was clean, the staff friendly and helpful. Food was varied and very good and the Hotel was situated on the beach in a very good location.
Free breakfast was good.
An easy place to stay ...... what I needed for a short break My first evening was in Room 101. Apart from being in dire need of decoration, the noise from the lobby area at the top of the stairs and from the lift shaft meant that I had little sleep on the first night. Although your staff were very courteous and moved me to a better room the next day, I do feel that I had been "stuffed" with 101 ...... there is no way that it is of the same standard as other rooms.
That it was on the beach Decadent!!!! Bed was uncomfortable and made lot of noise..... the staff were always in a hurry and just wanted to get rid of you, the people working at the breakfast were the same and had the ability at exactly 10:30 to start cleaning up breakfast and have everything cleared in 5 minutes, the food was horrible drivel (ie british food, beans on toast!) and the other "restaurants" around this hotel were just as bad and charged a shit load of money for the same level of food and terrible service. I cannot say more b/c I stayed there only as long as I needed to and left right after breakfast to better cities with better amenities. Well, in any case, I am not your customer.....you customer comes from the uk, cares less about food and culture.
The staff was very helpful and friendly. Our room urgently needed decorating.
The flexibility and excellent behaviour and service from all the staff. The selection and presentation of the food. The good atmosphere. Very good entertainment. It would have been nice if there had been more information about Torremolinos and the surroundings.
The nice reception when we arrived. The Bedroom we got with the seaview. The breakfast and then the accessability to the beach. No my daughter and I thoroughly enjoyed staying athe the Medplaya and hopefully I will stay there again soon.
Staff friendly,location great, all inclusive good value. Hotel rather tatty! Food like school dinners but you get what you pay for! Good for 1 night stays.
decent night time shows cruzcampo larger , terrible
cleanliness and quality of food plastic glasses being used in hotel bar in lobby
plenty of sun beds around pool no fighting for them even though hotel was busy staff very friendly location of hotel another plus as an english tourist staying there would have liked more than two english channels to watch
nothing the hotel was horrible dirty and food was rotten and i will never stay there again everything
Having stayed on several occasions this is a very good hotel with excellent entertainments. Location is ideal for us with easy train access to neighbouring resorts. The standard and choice of food has significantly declined during the past two years which is very sad as this was a real selling point for recommendation previously and unfortunately very disappointing.
Nothing Poor staff, really bad food, bad facilities
value for money for all inclusive, lots of choice of drinks, food good choice. the weather but nothing to do with the hotel, I want to book this hotel in January and on booking.com there are no rooms for 4 adults although the room we stayed in room 215 would clearly accomodate 4 adults
it was very good value for money staff were lovely no complaints
The position of the hotel and the friendliness of the staff Although their was a good variety of food, the quaity was poor and to see food which was served for one meal later mixed with vegatables and served again for the nextwas very dissapointing.
Coffe making facilities in room were non functional and blew the electrics each time. In view of this we expected a coffee concession in the cafeteria. The reception staff were very helpful however.
Easy access from motorway, and located close to airport.
Cleanliness Very difficult to locate, I suggest a bigger/brighter sign, or better directions,
Rooms were clean and big. It was very difficult to get to because of construction in the area. There was no remote for the TV in the room.
The staff were very friendly and efficient. Despite being called an "Airport Hotel" it is €15 by taxi. It is located at the side of a major road with no facilities nearby. Other people in the hotel had booked directly and paid less.
That reception stayed open late enough to check us in at an ungodly hour considering how long it took us to find the place we were worried they would have given us room away. It's ridiculously hard to find. We picked up a rental car at the airport in record time, only to spend nearly an hour trying to find the hotel, because it is so badly marked on the side of the road. What kind of direction is "we're behind the gas station"??.
Very comfy beds Access a bit tricky off the motorway
Near the airport. Nice host at the reception. Baby bed had a horrible matras! And please mention to take bus A or 19 from the airport and then get out at the first stop "Villa Rosa", cross the road with bridge, hotel behind fuel station.
The hotel may be geografically close to the airport but due to the road layout its a 10 min drive and taxi costs 20 EUR each way.
Staff is excellent & very helpful.
two blocks away from airport where we arrived after midnight.
Fittings and furnishings were of a high standard, everything worked, the bed was very comfortable. The location is just about the worst you can imagine -- in a semi-industrial area. Even though it's close to the airport (almost adjacent), taxis there are very expensive because they apply a minimum charge of Euro 14,50 (18,00 on weekends), and there is no alternative way of getting to the airport, e.g. bus, shuttle or train.
Matress are horrible
excellent location to center of torremolinos, modern hotel for the area, clean, good price The breakfast buffet was horrible, not worth eating. Better off buying breakfast elsewhere. WiFi in lobby not connected to to intenet and spoke to reception and they had no clue!
Because of the location in the centre. There was no internet possibillity, which is very usefull.
comfortable rooms and helpful staff we stayed half board and were disapointed at the lack of fresh fruit available at breakfast
The location was the main reason for me.
The location of the hotel is best. Too noisy both from the street and in the hotel. Walls are too thin. Breakfast is nothing to brag about. We expect a better standard of a grand hotel.
The hotel is making good progress with modernisations and it's easy to see how much better the place is looking. The rooms are good and the air conditioning make them even more comfortable. The main pool is great if a little busy, and the view from the rooftop pool is impressive. Overall, the Cervantes offers good value for money, but don't expect too many 4-star frills. The lifts are painfully slow and there are not enough beds by the pool (I was annoyed so many beds lay unused but covered with someone's towel all day). Don't come for the food. It's not great and the queues are huge. There are lots of good restaurants nearby (to suit all tastes and budgets).
Very good and nice hotel situated in the center of Torremolinos. Inside the hotel it reamins quiet and gentle, without any noice or rumours of the outside world. The crowdy town is left behind when you pass the hotel doors
some of the staff were pleasant but not all. not enough variety in the evening meal. hotel needs modernisation.
it was at the centre of the city which was good, nice n clean. food was good the only thing that ruined our holiday was when we where told it had sat tv, but they didnt tell us that all 35 channels where in spanish and german and not one english channel to be watched esp in winter at nite time. The fact that some german ppl where aloud to sit in the sauna completely naked really made me feel uncomfortable,
it was a good place to stay the reception was very slow and understaffed at times
We have booked to stay in a 'sister' hotel in Salamanca in September
A boutique hotel, right in the centre of old Malaga...............excellent
Great room - good facilities. Bright, clean, modern and extremely comfortable.
Right in the centre a of Malaga and a real "shoppers heaven" also close to the cathedral and other attractions. Lovely jucuzzi baths which light up. Great showers. Having a lap top in the room was a bonus. We found the staff at reception quite helpful. There are no safety rails on the bunk beds. In general the beds are quite solid. Breakfast was not worth the money. Alternatively there are a couple of nice cafe's in the area. As the hotel is in a pedistrian zone your taxi will not be able to deliver you to the front door.
Location was great, rooms very modern No swimming pool but we already knew that
Location was fantastic, rooms were very nice No swimming pool
The hotel was nice, and our children enjoyed the bunk beds in the room.
The hotel is modern and very nice. It even has a computer in every room with free internet access. It does not have a parking and the public parking (between 17-20 Euros per day) is 3-5 blocks from the hotel
everything. and in particular the ensuite jacuzzi in the bath coffee machine was,nt working for breakfast. a bit petty, i know
Cleanlines of the hotel was excellent, breakfast good, Location is the best in Malaga. TV-rack was strange and inconvenient, you can easily break your toes with that. Wall rack would be much more convenient.
My room was small and there was not much space to move around, the weather was very hot and there were no controls on the air con.
It was too far from beach, some facilities which was stated in site was not available like free safety box or satelite TV
Friendly staff, good location for where we wanted to be. Very reasonable prices. We only ate breakfast there, and it was absolutely awful although there was a large selection. Saying that, we didn't go for the food... so not really a big deal. Worst cup of coffee I've ever had in Spain though!
food Hotel is huge, dirty, room smelled very bad from sewage in the bathroom. Extremely busy and only one lift for hundreds of rooms. Good food but it was an awful crowd at the table. I do not recommend . The worst that I stayed in Spain.
It is located at the Torremolinos station. During my stays, there were evening events at the pool of the hotel till 23:00. I wanted to sleep, I was annoyed by such noisy event.
All-inclusive option with good food.
Great value for money, in comparison with other 3* hotels in Torremolinos. Very good variety of food during breakfast, lunch and dinner. Basic variety of food for all inclusive service. Close to the railway station and to the airport (Taxi in the night from hotel to airport costs 18 eur only). Uncomfortable beds, no double bed, only two separated beds available. To many people in the hotel for available lifts, during the peak hours (breakfast, lunch, dinner time) steps instead of lifts using is needed (please, take to account the 10 floors of hotel) Small hotel swimming pool and related place close to it. It is needed to reserve a place in the very early morning. Quite noisy in the pool area and during the peak hours in the restaurant also connected with chaos. Air conditioning also noisy. Far away from the beach, 20 min by foot, a lot of stairs.
left to do my thing, when a problem occured witm my door access card it was dealt with-and resolved- immediately very noisy, total payment in advance
pool area very busy and the pool was a bit to small
Breakfast was really nice, as well as the direct access to the sea
I was particularly pleased with my room.It was clean, comfortable & spacious.I also found the reception staff & maid very kind & helpful I think that that dining room could be a bit bigger as most mornings it would struggle to cope with the guests so sometimes they would have to wait for a table to become vacant.
Quite nice and peaceful place. Good location.
location is excellent - right next to the beach
Excellent location: near the beach and not so far from down town. The staff is helpful and cooperative. Good value for money The dining room is too small to serve all guests. I had to wait available table in mornings sometimes. There is poor noise insulation in rooms in the main building.
Friendly staff, close to beach, easy to find Breakfest did not last until the time it was presented on timetable, I hate it
Very friendly and professional staff, nice courtyard and pool, location (close to the beach), cleanliness of room Triple room is too small and so are the beds, breakfast is quite poor
The pool was nice. The location was near to the beach. The aircondition was only on/ off (no control). The bed was not so good.
location, outdoor swimming pool. Annex room had no windows or balcony - only small skylights. Breakfast was very poor. Dining room tables were very dirty.
brilliant stuff, perfect location & good quality-price ratio noisy
Great location Bar prices,dinning room
Good location near the beach and the swimming pools were good. There were too many guests for the breakfast/dining facilities leading to queues at peak times.
Good price, good location next to the sea.Staff at reception very profesional Good for the price, would go again. Hotel ok for three star.
Near to the beach, rich buffet. Hotel staff is very friendly. Shower was old and broken. Overall in hotel was boring and uncomfortable, but may be it was because of bad weather...
Hotel has a good location next the beech and is fairly modern well kept. Would suit familys who are happy to remain close by at the beach and hotel pools It is a fair walk to the more central shopping and eating areas but good bus service is available throughout the day. Meals times are very busy in restaurant
Hotel is kept very clean, close to a lovely beach and some shops Selection for Breakfast and Dinner was very basic, wasn't a vast amount for vegetarians and it didnt change much from one night to the next
The hotel is very near the beach, ideally located near the airport. The beds are not very comfortable and quite old
Value for money,Food and drink,Location
approachable staff and good service
the indoor pool was great had to pay for tv in english only cnn free
Wi-fi didn´t work
using the pool at the evening when everybody was sleeping already
Reception Staff very helpful, location excellent.
good position close to the ship to Cadiz, swimming pool little parking inside
Good location , indoor pool nice and warm although not very big Breakfast very poor , cold bacon and eggs every day toaster not very good took two goes to get toast done , only one toaster , tea bags not labelled , difficult to tell what teabags were what .plates not warm enough , some hotels have special plate warmers to keep plates warm , eggs wern,t cooked properly , white of egg still clear and runny these are basic things that a hotel should be able to sort out easily at minimal cost . the receptionist with dark hair was very beautiful and polite.
A Quiet hotel with Staff that were not intrusive but helpful when help was needed. Excellent location.
Staff, and cleanliness. The fact that I was made to pay for the hotel on arrival. This has never happened to me having stayed at hotels across the globe, including USA, Holland, and UK. Very disappointed
nice view main courses for dinner were always cold and water was never boiling for tea in the morning.
close to centre and the beach.staff always willing to help.
Nice rooms, nice garden. Some kind of food is not fresh enough.
Bar and breakfast Room servicing and poor reception desk service
Size of the suite and unbeatable value for money Rudeness of the staff in the restaurant during breakfast service
The accessability to the bars, restaurants and beach. Unfortunatley on our arrival the room was not ready at the time advised by the hote and had to wait for an hour before actually getting our key. The receptionist directed us to the pool-side bar where we found the staff in the pool bar area were rather rude.
The rooms at the hotel are a good size and I would rate them as some of the best in 4 star. Meals were good, but not a great choice. Although this did not make any difference to our trip, the entertainment is non exsistant. The hotel seemed to be understaffed, and as such everyone seemed to be a bit flustered, but by no means unfriendly. I would happily go back, so no probs.
The hotel was quite not noisey, not to far from main shops, ideal for me None rreally
Overall it was nice. The hotel is near to the centre. The room was quite big and comfortable. The personal was helpful and helped me to arrange a trip to visit Sevilla. For me it seemed that the room was not cleaned in the first 4 days, only the dustbin was emptied but linen was not changed. I think from a 4 star hotel I could expect more. The selection of foods was a bit poor.
it was just a short break, all was ok i was there before, years ago, I found the restaurant was not so high in standard as before, sorry
competent service and the view from the 5th floor over the see was really nice... the breakfast could be more interesting, problems with juice machine was everyday.
Clean rooms. Good bathroom. Good location Very poor service in dining room. Surrounded by uncleared tables. Often had to lay up table oneself. Not enough staff to cope with large tour parties filling dining room. If you waited until later food choice was limited. No maitre d' in charge - staff stood around talking, not clearing.Single rooms at back of hotel and no balcony.