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The cleanliness of the hotel in general and especially of the room.good variety quality breakfast. N/A
The location! Small rooms/ Poor Breakfast
It's located to the heart of the town! Everything is just a few minutes walk around. On the back-side rooms, if you open the window smells badly!
standard room means rooms looking at backyard air-conditioners farm, room was very noisy and hot. If I had known that I would not choose.
Excellent location, near bars and restaurants and seaside I ended up in a room at the back with a very bad view on rundown buildings. Both pool and fitness room were closed and the staff was unfriendly. I had clearly expected more for this price and the rating of the hotel.
the roof garden
Location Bathroom was not clean, the location of our rooms were at the back side of the hotel (might be the worst rooms).
Location was great. The hotel is not a 5 star property. A standard double room was bookd and we receivd 2 twin bds pushed together. Not impressed.
Excellent location and value for money.
The staff at the reception
good location ,very clean, good prices, good service, very good breakfast
Location. One of the rooms we reservated was too small.
i liked visiting shops and because i was nearby squears
Good location, Clean rooms, Solid breakfast The Wi-Fi Internet is free of charge in the lobby, but in the room 10 meters away it is not available. I had to pay 3rd party Internet prepaid card (5 EUR for 90 minutes) so I could use my laptop online from my room. For a hotel of this profile it is unnecessary inconvenience.
it had a very good location. The location of our room was really bad. Room number 314
The room and the minimalist decoration of the hotel. Breakfast was excellent. Real 5 star. Nothing
The staff where very helpfull and understanding when i had to cut my stay earlier for personal reasons.
My room was excellent
The location is great. Everything within walking distance (shops, restaurants, caffes). Great breakfast. Very clean room, especially the bathroom. Roomy too. Staff very attentive.
Excellent value for money, clean, friendly staff. Nice location close to city attractions. Room was very tiny
the staff is very, very friendly and helpful. restaurant prices are reasonable. rooms are tiny and bathrooms also. towels are overused and of poor quality. the area the hotel is located is of bad reputation. i do not recommend it for evening walks especially for singles.
Modern convienient hotel, staff were very pleasant and helpful. Parking was next to impossible. The rooms whilst well furnished were very small
it was near of the center of the town so it was easy to go to our room any time.we could easily go for shopping or to the mesaums.it was very clean. it was small but enough for a couple. the breakfast it was just ok.i would prefer to have the choice not to pay for the breakfast,because i think that it the price of the room it was expencive. the elevator was small only for 3 persons without their luggages. finally the bathroom's door was from glass.
Everything. Breakfast variety (but this is very small moan).
Centrally located, pleasant and helpful staff, attractive facility We could not control the temperature for the air conditioning; information in the room said it was set for 20-22 degrees, but it was much warmer than that.
Great location, great clean room for the price. Overall, it is a nice place and I will stay there again if I am in the area. No wifi, not to many channels on the tv, but you dont go to greece to watch tv so no big deal. The man at the front desk was not the friendliest, but i left a jacket in the room and he got it to me before I drove off.
It was quiet, clean and friendly Internet was not connected properly, but it may be was my fault in setting the parameters
Nice furniture and decoration The room was very small
One word , perfect . Everything was great , the location , rooms , breakfast and especially the hotel staff . We had a wonderful time , thanks to everybody .
great staff, always ready to assist friendly but very professional- ex. breakfast waitress...., breakfast had great selection and fresh ingredients... great design and style...we loved the separate rain shower in our room not really
I liked everything.
I love the historical setting and the excellent comfort and staff. It served our purpose of rest and recovery for one night (very quiet, despite its central location on a busy, narrow intersection).
I like everything at the Excelsior Hotel. I wish l could come back again. No.
The staff was very helpful and courteous. The location is excellent. The rooms are tastefully decorated and pleasant.
Great location. No parking.
Small rooms, no parking, poor cleanliness
It was near the center and train station.
A good hotel for its value, clean, roomy and near the centre of the city. The personnel is very polite and helpful and you will find always someone at the reception. Breakfast is ok The building is very old and fairly restored and the plumbing is too noisy and very disturbing at night
Location right in the city center.The price was right as well.
Wonderful huge and high celling room, position of hotel in the city. I think that air-condition doesn't work as a heather. But we didn't complain because it wasn't so important. :-)
The staff was very polite and willing to help.
easy to find and clean and friendly
The staff is very helpfull and kind. The location is easy to find. Any probleme for parking. The bathroom was quite tight and uncomfortable. Very limited breakfast. Too old fashioned and old looking decoration.
the location was great,its in the middle of the city. you can walk everywhere from the hotel.also the rooms are very clean.if you want to go Thessaloniki, dont waste your time to look for a hotel. Orestias Kastorias is the best choice to stay.
Excellent location, friendly and very helpfull reception.
Everything was ok. Hotel staff was extremely helpful in finding a parking place for my car right out of the hotel, in the heart of Thessaloniki, where parking is always an awful problem.
The location and accessibility. There was no elevator for my heavy luggage, although upon my second visit, the desk people were very accommodating wiith assisting me.
amplasament the room and the bath are to small
central location, reasonable rates, friendly staff smell of food being cooked from the backyard
Excellent location, helpful staff.
convenient central location but yet quiet rooms, good price, basic but clean, helpful staff, has nice personal feel because it is a small hotel bathrooms tend to get very wet and the drain is not always best placed so water can collect on the floor for some time
The hotel was very good value, located in the town centre but in a quite area. The staff very always very helpful and had answers to all my questions. I would stay there again. There is no breakfast provided. A coffe and a biscuit is given but this is hopelessly inadequate. Even a simple roll or croissant would make a difference, for at least you ahd someting until you got to an eating place. This for me was a very negative factor.
hotel staff, location, free internet access a little bit difficult to reach by car due to one way streets around, difficult parking
friendly staff, good location, modern
Good that they have free parking space, breakfast was much better than most Greek hotels. They did not make the room without asking for it.
nice hotel, perfect location - city center, good price
very quiet hotel, large and clean room, rich breakfast, within a 5min walk from the main square difficult to locate as it is located on a small street, very small loby
Hotel rooms clean and convenient. Excellent staff. Location in the city centre with walking distance to all city attractions and shopping. Private parking very close and convenient but you need to pay separately. Minor maintenance is required in the rooms.
We could stay this hotel very relaxed. Although we arrived in early morning, they took care of us kindly. Room is so clear and calm! Next time when we comr to Tessaloniki, we are sure to stay in this hotel.
Hotel & staff are great. Very friendly & helpful. Breakfast good and plentiful. Hotel & room very clean and good for our stay. Will stay there again. Many Thanks
Nice staff, professional manner. Housekeeper leaves chocolates in room. Central location to main shopping area. Was booked with a twin bed instead of double, but then hotel staff upgraded me to suite - which meant smaller room, but got me a balcony. Nice gesture but balcony not much use in month of February.
The hotel is at a very good and quiet location, walk distance to city centre and near the bus stations. The staff of the hotel was very kind and helpful. The rooms were very clean. Good value for money.
Excellent for this price - very close to the centre, but away from noisy streets.
Position of hotel, breakfast arrangements,size and quietness of room
Very nice staff, very kind and helpful.Wonderful position just in the city center and closed to the Helexpo.Good and rich breakfast. Room furniture should be renewed.
central location soem rooms have no chairs . suggest also at least one chair in lobby
Hotel is located in vibrant part of town close to Port area. Room is spacious with modern bath/shower. Windows filter out most street noise. Staff very friendly and helpful. The buffet breakfast was excellent and probably the best anywhere.
big room, good price, fabulously central
Good breakfast, although the dining room seemed understaffed. Rather strange to have to ask for coffee.
The location of this hotel is excellent. You can walk outside and head in any direction easily. You are close to the main squares, buses, etc. The rooms were very clean and comfortable size. I would have liked some more information about what to see in town, tourist options, etc. The front desk staff didn't really have much information for tourists.
the location there is no parking, the nearest is too expensive
The location to be! Their nearby restaurannt recommendation was right on: Louloudadalia (sp?)!
I mostly liked the cleaniness of the rooms and the hotel design
Nice and very helpful staff, supported us a lot in the burocracy of a lost bag by Alitalia airlines!
Loved the location and access to the city. Internet Room 106 - very bad connection. I had to work in the lobby
The hotel is nice, great location near the shopping street, nice old building. I would recommend it if you're going to stay in Thessaloniki for one night. The room was too small and needs renovation. Also the bathroom. The airconditioning was stopped (worked only in heat- mode ) and it was 25 degrees that time. And if you open the window, you cannot sleep because the windows of the rooms are faced to the Egnatia boulevard and there is such a big noise all night long. Beds not comfortable, bed sheet with an old coverlet on it doesn't fit a 4 star hotel at all. Poor breakfast
nice hotel, centrally located poor breakfast
central and convinient lacation
While the description on kayak suggested rooms were with balconies we were put in a room with no balcony and a view out of our window of the air conditioning ducts. The wallpaper was peeling in the room and the faucet and shower heads in bathroom were a rusted brown. Carpet in hallways was filthy black and ripped. This might be a 4 star hotel in Greece but would struggle to be a 3 star in the states. The drains in bathroom would not let water down and were always clogged. DO NOT STAY HERE
The location is excellent for shopping and night live Poor breakfast
staff is helpful. Room is too small.
Close to everything Tasteful decor helpful staff good breakfast use of pool was expensive (EUR 10/person/day)
Location Unclen, old, very basic breakfast
Centrally located, nice and compfortable.
Good location, quit and clean. I just spent one nigh prior and one night after my trip to the Mount Athos. Good value.
It was simple and convenient. The photos of the breakfast buffet did not accurately represent it, it is nothing special but acceptable.
rather central location and decent price breakfast was very minimal