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All the employees responded efficiently and courteously to our requests. 1. The bed was too hard,which gave problems for my wife who has a sensitive back. We got from the hotel staff a soft overlay which fixed the problem,but the beds could be improved by effective springs below the mattress. There is currently just a solid board--not up to the standard of the rest of this hotel. 2. The shower area was very small,and with the Swedish system of one side completely open,water goes everywhere.
friendly staff, great location and fantastic breakfast
The welcome in the reception and the housecleaner. small room, the personal in the restaurant wasn´t that nice.
That was very busy and too many people at breakfast.
Central situated: close to downtown, shopping, trains and nature
Friendly helpful staff. Good food. Close to the town centre.
excellent breakfast, friendly and efficient staff
Location - close to city
Nice rooms and friendly staff. Location was decent, particularly for the price. There was morning construction which was very noisy.
Beautiful hotel with lots of original touches. Beautifully decorated and designed.
This hotel is perfectly located to take advantage of most all that Stockholm has to offer. Two blocks to the metro and 3 blocks to the water.
Breakfast and location close to waterfront area Intrusive noise in room (noisy a/c) - needed to request change of room because of this. Roadworks outside hotel from early am and loutish behaviour outside hotel one night made second room little better. Lift also not working and no restaurant.
I liked best that the hotel was in the middle of the city and at the same time it was very quiet. Furthermore I liked the breakfast buffet (large selection). There wasn´t a man helping with the luggage. I don´t like it if a woman has to help carrying heavy things.
Our trip to Stockholm was wonderful and Hotel Riddargartan was perfect for us. Within walking distance to Gamla Stan, Soldermalm, and countless restaurant, bar, museum, and shopping options. The staff was kind and helpful, and the breakfast was tremendously
Location is perfect. 5 min from metro. 10 min from Gamla Stan. Breakfasts were tasty. There were multiple choice of dishes. Nice atmosphere Noice from the ventilation system!!! The bed was too soft to let my back rest. The rate for the room was bigger than on booking.com
friendliness staff and excellent breakfastbuffet pricy but thats just Stockholm, not the hotel specifically
The proximity of the city centre
Efficient and friendly service at reception and very comfortable room. Unaffordable rate during week - I could stay only on weekend.
Spacious stylish room, very comfortable bed. Good breakfast buffet. Various great restaurants around the corner. -
Nice location in Citycenter Room 516: Directly located beneath ventilation exhaust that operates 24/7. Very noisy during the night.
Loved the location of the hotel. Staff was really friendly, excellent breakfast, good wifi. Room was nice, bathroom tiny but clean. Extremely noisy. The street outside the hotel is being repaired and the nose starts bright and early at 6 am every day!
The location was great. Since it was my first visit to Stockholm the sites, people, lights, boats are excellent whether you visit in the summer or winter months I have allergies so there must have been dust in the rooms and I continously was sneezing
Beautiful, quaint hotel. Lovely staff and nice cocktail lounge. The room is small but has everything you need including decent minibar. It is easy to walk to Gamla Stan, Skansen or the Vasa. I would definitely stay again A little hard to get luggage upstairs. Breakfast gets crowded but the quality is excellent.
Location and design breakfast requires more variety
High ceil, beautifully decorated room: fabulous bath and shower, hardwood floors, large and airy. Luxurious Duxiana bedding and linens. Hotel breakfast was terrific with many options. Located on a major street in Stockholm, the Diplomat is a short walk from everything. I will definitely stay here again. I don't know what room another traveler got that was tiny -- but my room was huge.
Excellent location, very clean Fairly expensive, small room, limited dining options
Pleasant and helpful staff.
We stayed only one night at the hotel, but the room was good, the whole atmosphere was excellent and the breakfast was fine. Also the hotel personel we met were very pleasent and polite.
Comfortable, professional staff, good facilities, great central location.
The hotel was lovely. The room was huge and the bathroom had a rain shower and huge jetted tub. Cannot wait to go back!
beds, elevator, bathroom,quiet loved everything
excellent location, helpful staff front desk daily cleaning was very fast and not first class
rooms are bit small and complicated (steps)...
Great location for exploring the city on foot, and not far from a subway stop should you not wish to walk. Decent wifi, good breakfast buffet, nice lounge from which to look over the harbour while having a beer in the evening. My room was by no means large but it was big enough for one. I would stay here again. I thought the room was expensive for what it was, but I suppose by Stockholm standards it was reasonably priced. I also found the duvet rather too warm for my liking.
Very clean comodity, central (still you need to buy a ticket for the public transportation), good breakfast, close to the metro, very friendly staff! Recommendable without any doubts!
Location was good. It is not central but there is a metro station at 200 meters and it's just 3-4 stops to the city centre. Bus 43 also stops just outside the hotel and drives you straight to the city-centre and the old city. There is a range of restaurants, cafes and supermarkets nearby. Breakfast was plentiful and varied. There is free wi-fi in the room plus a computer with a printer at the lobby which we used without charge. The hotel must have been recently renovated and the room was very clean and quite calm. The beds were very comfortable. I would generally recommend it to friends. The room was small and basic, even though it was described as "superior". Its design was boringly minimal and too IKEA, but pleasant nonetheless. The shower was tiny and on the same level as the the rest of the bathroom. There was just a curtain, so, after showering, you ended up with water all over the bathroom floor. The staff was generally helpful but smiling a bit more wouldn't hurt, would it?
Location brilliant - very near a tube stop. Lovely breakfast. 6Pm checkout on Sunday was great. The bed was very comfortable and big, the room spotless and the shower powerful and large. The staff were very helpful and friendly and came to the room to show me how to work the air con. The only thing I didn't like was that the windows were sealed units and I like fresh air. The hairdryer could have been better but so what!!!
Spacious clean rooms, with air-con and black out curtains. Very friendly helpful staff. Excellent location for exploring Stockholm. Very tasty breakfasts.
It has silence room and very nice view from rooms. Personnel was not so kind. Otel was far away from the city center and be carefull transportation is very expensive.
Nice and friendly staff, cosy rooms, excellent room-service, one-minute distance to the subway
No smoking rooms available! Open shower, so all is wet after!
It was well-located for my purposes. The room was adequate and clean. The breakfast was good. The hotel is over-priced and its outward appearance is off-putting. The rooms are basic. There is no bar and the restaurant hours are limited. Most staff were polite and helpful, but not all.
My room was very clean and it is well appreciated. I think it is not a four stars hotel, no iron in the room, no kettle with tea/coffee in the room and the restaurant menu is very poor (no pasta, not healthy).
All I was very pleas with evrething
Good location, excellent breakfast, you can borrow a bike for free,pleasant and helpfull staff
High style, international, fashionable, nice rooms, excellent breakfast, nice bar and restaurant. We were first given a room just above a very noisy night bar and could not sleep at all. The noise was absolutely terrible. We complained and got another room on the 6th floor, no noise at all. Why not to give a peaceful room in the first place? I hope this is not common with booking.com -reservations.
The best value for money you can find in central Stockholm in my opinion. I booked into one of their value cabin rooms, which has no windows, but it still had free wifi and breakfast included in the price, and a very decent sized and comfortable single bed. The hotel bar is a very, very popular place for non-residents too, and it was so crowded, I had to go elsewhere for my evening entertainment. Which isn't so hard in Stockholm. I felt sorry for the poor doorman having to separate the inebriated patrons from the legitimate hotel guests at 1am. But once the bar is closed, it is closed to residents, too...
Breakfast is excellent. Wi-Fi works well
Awesome breakfast buffet Older common areas
For a short (I mean one night stay) having the room next to the Bar is not a bad thing My room wasn't ready when I arrived but they made up for it
Great location for a visit to Stockholm. Most attractions within walking distance. Nice Hotel bar with great atmosphere The bathroom could have done with a mopping.
Very good location in Stockholm, near everything that matters
Good value for money and good communication with the city center. Breakfast during the weekend was available until midday which is a luxury for tourists who would like to sleep a little longer. The quality of the breakfast was very good. There is also a nice relaxing area, a bar with nice atmosphere and a restaurant with buffet at a good price. Our room with views to the street (a busy street) was a little noisy but nothing really annoying that would not let you sleep.
Nice interior, great location and a good breakfast selection. There was no food or drink in the mini bar on my late arrival.
Central location, walking distance to conference centre. Diverse, tasty, healthy and generous breakfast buffet. Interactive tv with wake-up. Some extra shelving in the 25 x 100 cm cabinet by the television would have been welcome.
Proximity of the office where i had the meeting
The Design and good spirit!
This was a short trip and everything went well. The staff were courteous and the food was good.
I liked the helpfulness of the staff. Our booking was unusual with 3 kids in one room but there was understanding shown and a willingness to be helpful. The next day when it was raining, we were "offered" umbrellas for the short walk to the Embassy. Thank you very much. Our stay was made better by the sensitivity of the staff.
Rooms were very nice, clean , well furnished. Lovely location. There was a very loud, almost constant noise in the ceiling of our room that we suspect was plumbing. We asked for a new room and did not get the best of service on the first try to get a better room. Then there was a party under us until 1 am that no one warned us about. At that time, we again asked for another room and got one that had a lovely view of a parking lot. We did get some free wine for our troubles, however.
The front desk personnel were very helpful and friendly. Pleasant location. The resturante food during evening meals were disappointing.
Great to have parking for car. Location is fabulous. Good food in restaurant. Shower splashes into bathroom. Warm in high summer (window opens just a little and no A/C)
Surroundings of hotel were beautiful. Staff were very helpful with returning lost property
Kind staff, beautiful location and view. The hotel was undergoing renovations and the construction began early in the morning. I did not receive my telephone messages as timely as I would have liked.
Location, free parking No air conditioning in rooms
The buffets were great. The location was convenient. There was always coffee or tea avalaible.
On hot sumer days both rooms and public areas very hot, insufficient ventillation
My stay was very relaxing. The staff were excellent, very friendly. Not reaHad no dislikes of the hotel, but shame there was no mini bar in room.
Dinner buffet was better than average for this chain, with greater choice and friendly staff.
A very nice hotel in trendy Östermalm neigbourhood, close to all the attractions of the beautiful city of Stockholm. The room was clean & large enough for 2 adults and a ten-year-old child. The staff were very helpful and friendly. The complimentary buffet dinner was a nice bonus. The Gröna Lund amusement park is only a 20-minute walking distance away from the hotel. Went there to see a John Fogerty concert with 22666 other fans. Great! None. Everything was fine.
The warm cosy atmosphere, especially the afternoon coffee and tea and evening snack buffet was very nice, dvd player in the room, quality of breakfast (with pancakes!), good size shower in bath, good peaceful location, free wifi Only minor point: small slow elevator
reception staff were brilliant, good location
Friendly staff, clean room, central location Would have liked it to be cheaper!
It was a small hotel and felt like home. I got a excellent service by the staff. I highly recommend this hotell.
very well located, reasonable price especially given the very good breakfast and late afternoon appetizers included.friendly at the reception. small things such as room safe never working and some level of slight noise
Internet access in rooms is poor
Very good location - near underground and buses, near centre. Good that afternoon tea/coffee is available and light snack in the evenings included in price- nice surprise. Ideal for short break - would recommend hotel to friends. Not much storage but hotel is probably mainly used for short stays - TV too high up due to small size of standard room.
location room is too small
Good lacation and quiet
Location and price Internet access was weak. My room was tiny.
Cofe machine, 24H available free juice Hotel reservd my money after online reservation. After I arrived to the hotel I pay again. But old reservation is still active. I should wait of my money 30 days. I found it terrible and never recommend it to my friends
Quiet and close to my business destination Rather small room and bathroom for 4 star rating.
Location and breakfast/light meal selection Dining room a little small
Breakfast was nice.
Location good for Business and evening buffet is a nice service. Little things. No plug-in next to a mirror for shaving. Problems with the phones while I was there and security was lax due to a sleeping night reception.
The smallest room ever, and the bed was so small I was wondering how could any male ever fit on it. OK, for just a overnight stay.
The restaurant of the hotel is really good. This is an old hotel, the staff wasn't very helpful when we asked about the surrounding area and the restaurant. The location is not the best, someone needs to get a bus or taxi as there us nothing to do around the hotel. Overall, it's an average hotel which is definately overpriced.
Perfect for family with children. Special kids bufé for lunch and dinner, great food. Fun for children at playground inside and outside. Good restaurant and big nice rooms!
Perfect location on Djurgården in walking distance to Skansen and Grönalund. It is also possible to takt the Djurgårds ferry (public transportation) to Gamla Stan and experience beautyfull Stockholm from the seaside... Reasonable priced and recommendable.
Location was great. Best place for staying in Stockholm with family. 5 mins walking to Scansen, Vasa, Junibaken and others. Parking 30 meters from hotel. Perfect breakfast. Good working free WiFi.
The hotel is historic yet up-to-date. The location can't be beat - it is in Djurgarden next to Skansen and the Grun Land amusement park and on an island where there is a lake, palace, and lots of natural area. Just need to tend to the terraces on upper floors - clean off leaves, pick up papers, repair slats on chair.
The location, comfortable bed, good breakfasts, friendly staff. Not a single drawer in the bedroom for clothes - only hanging space. No tea/coffee making facilities. Very basic bedroom furniture. In need of redecoration/refurbishment.
An excellent hotel, very favouriably located close to the city center, very clean and comfortable. Friendly and helpful staff, delicious food.
nice kid menu on the bar evening card tiny rooms, no space (at all) in cupboards.
Bar and restaurants both close too early.
It was in a beautiful area of Stockholm with excellent public transport. Breakfast was good but very busy. The staff competence varied - the bar staff, one young man, were very professional and helpful; others less so.One day we had no towels, the next day our room had not been cleaned
Good location for a sightseeing with children, but it's faraway from old city. Good food. I didn't like staff. The room is very small. The price doesn't conform to the quality.
Hotel staff was very helpful. Room was small but clean. Restaurant was expensive for smorgasbord at dinner, but it was worth the experience. Breakfast was included with stay and was very good. I would stay there again.
Not too responsive service staff at reception or front desk...can take 2-3 times and days to get something fixed Room was cold, no way to adjust (tv adjustment did not work)
Good enviroment and nice room, easy access to city center and tourist attractions.
Friendly staff, cozy rooms. Good food.
nice rooms and good breakfast nothing
Very close to city center, very clean. It is located next to a nice park.
Staff very attentive to guests without being intrusive. Pleasant bar and restaurant made for a great evening with friends. Great location, near to city atmosphere, but away from the city noise!
Clean, practical and very close to city center. Good breakfast. Small rooms, Air conditioning was suspect or doubtful - had to keep the windows open but that was a problem during the long summer days
speed of check in and check out. at 7pm in the evening a very bad smell entered the bar area making it impossible to stay in the bar
Very kind staff. Nice and confortable rooms. It was perfect.
We picked this hotel for its location and were very pleased with our choice. The hotel is in a residential neighborhood and overlooks a large public park - great for kids! The rooms were large relative to most other hotels in the Scandinavian region and were well appointed. Special mention for the staff - extremely courteous - our room had a problem with the air conditioning. The hotel staff acknowledged the problem and promptly changed our room. Breakfast fare was good. Overall - highly recommended.
The friendliness of the reception staff was a big plus. The access to a free dinner buffet and afternoon tea/coffee with cakes was another good touch. Location was good, very near to Stadion Tunnelbana Station and with a supermarket around the corner also. The good nature of the hotel, providing a free evening meal, was taken advantage of by some people staying there too long, especially on the Saturday night. They were there that long that others couldn't get a free table. This however, is no fault of the hotel and I applaud them on offering the service they do. Just some guests should be more appreciative of others. However, maybe this was just a Saturday night thing, as Sunday it was easy to get a table.
Breakfast and Dinner included in room rate. Great Food!!!
friendly staff room size and quality of furniture
nice and quiet location, close to T-Centralen, excellent service.
It had large bathroom = very good! They accepted a dog in the room. Healthy breakfast and of course smoke-free. No
breakfasts OK, most staff very good too hot - no air conditioning. one staff member had an 'attitude'!
It was a very nice hotel. No A/C, but was provided with a fan when requested. Much hotter than usual summer in 2010. They offered a very nice breakfast, as well as a free dinner buffet, which was a surprise and quite good. Also free afternoon, tea/coffee and cake. Great value! Very clean and pleasant place, a bit off the beaten track.
Location is excellent, near two Metro stations
Clean, quiet, cosy rooms, close to metro sration and city center Construction site near hotel
Very clean, nice modern design and I appreciated the simple but compementary dinner available for all hotel's customer. Breakfast is missing some sweet stuff. Ham & cheese is ok but a muffin or a pice of cake would be appreciated
the possibility of taking sauna, helpful receptionists there was uncomfortably cold (the window in the room was not the best, so it let the wind in)
Breakfast Some rooms need a little repairing.
Veeeeery nice hotel,clean and big rooms,the enterior of whole hotel was very impressive,especially the glass garden on the open air,very relaxing.Nice view. Little bit far from the city.Only that.
Breakfast was really good, room small but very nice and clean, pretty close to Royal Caribbean cruise terminal.
Friendly staff, fast and simple check-in/check-out
Nice rooms and staff, good location to Ferry Terminal. Excellent breakfast. Clean room. no.
Broken glass in bathroom, no fridge/minibar, too small family rooms.
free wifi, ice machine breakfast
The sea view of my room (1011) was excellent, service was quick which is good, customer care was very good. Breakfast was terrible. If I ever stay again, I'll make sure not to pay that 20 euros for the breakfast. If i can't do that, and if the breakfast service and the food variety and the quantity hasn't improved, i would not like to stay there agin.
The view to the sea and the open areas - loby. no