room service is very slow, the first time they just forgot to pass on our order...
Price-quality ratio was excellent. The hotel and the room we had were clean and comfortable. The breakfast was the suprisingly excellent - they had a wide collection of everything. The location was better as we had expected as the trams came almost non-stop and took only a few minutes to the centrum. The staff was very friendly, too. Good parking area. Only as we called to the hotel for the first time, a man who answered was not a good customer servant and unfortunately gave therefore a bad and not correct image of the hotel. The only bad thing during our staying was the massage I took in the hotel. I couldn't enjoy it as the woman massaged with her knuckles and it hurted almost all the time. My muscles were sore for many days after the massage. In a luxury hotel, I would expect that the massager would have a proper education and touch.
Hotel staff and their concern. Standart room and the wardrobe are so small. Foods for the breakfast can be better.
We like the location of the hotel, good public transport to the old city, to the beach and the airport. Clean room, good bed, shower very fine, nice free view. Good reception. There is always some noise, like the airconditioning and air-refreshing in the bathroom.
Price Too far from city center for my needs.
Brekfast service Lobby bar, not enough comfortable
position. helpful staff in reception bar and ground floor restaurant rather dark and lacking in atmosphere.
Good atmosphare, pleasent staff. All was nice. Fitness centre was under reconstruction
Lacation, ease of access, secure parking
Large room, free breakfast, and free parking--gotta love that. The bed was so squeaky that we couldn't get to sleep for all the noise and our laughing. Get a new box spring, for heaven's sake!
Staff were courteous and attentive, the hotel was attractively but comfortably decorated and furnished, and the rooms were comfortable and well equipped. The location is superb. Unfortunately, I chose to stay on the weekend when the bar and main restaurant were closed for refurbishment. It would have been polite to let me know about this before I made the booking.
Beautiful hotel, charming staff, great food, superb location. I can't fault this hotel in anyway. Riga very nice also!
Felt comfotable after 5 minutes of arriving at teh hotel both of us were knocked out by the relaxed atmoshere and design of the hotel.Enjoyed every minute. Only one problem the noise of shouting early morning in the street. But the windows had proper noise reducing insulation, I can't see what more could be have been done....
The breakfast buffet was wonderful. We thought the location was one of the best in Old Riga. The room could not have been better. It is not something we did not like, but we wish we had realized how formal their dinner restaurant was. Men in the restaurant were wearing tuxedos and we did not pack anything dressy enough to eat there.
Genuine and friendly attention and service starting at recepion,extending to the restaurant and the smokers accomodatig bar and ending with the helpful porter .
Hotel staff was the best.
the staff were excellent breakfast disappointing for this class of hotel
interior design, good choice for breakfast, professional staff, location sigar smoke from the Pils Bar fills out the entire lobby, including reception, very unpleasant fact for non-smoking or allerrgic or pregnant guests, strong conditioning of the bar area needed!
Location, building, facilities (except minibar), and first of all the fantastic breakfast. Minibar out of order - reported at reception - no repair in next 48 hours
The beds. I slept like a lamb. It was being renovated, so the view was obscured, but that was the only thing.
location, high standard
Atmosphere and style, pictures on the walls, smiling and welcoming staff, cosiness and good reputation, no haste and too much people around I do not like body cream in the bath-room
Excellent location, just 2 min walking from old town. underground car parking included in price. The room was spacious and comfortable.The hotel and room was nice and clean. Also quiet, there was wedding party in restaurant during the night we stayed in hotel but we could not hear any noise at the room. Nice hotel!
the locatoin the staff the breakfast the standart room is small......
Staff spoke good English, and were generally very helpful. Breakfast was terrible. Room was small, and looked onto a power unit. Although I paid for a double room, I only got a single bed !
Ideal location for Riga old town.
style, comfort, restaurant & libary
Ideal location with fine rooms and exceptional stAff
Room interior - Bathroom- I usually stay to this hotel 3 times per year since 2000. It is not a 5 stars hotel, there is no lagguage servise at the entrance and to the room. It was raining and no umbrellas at all for clients - Service decreased expecially after taking over from Radisson. Do not know If i will stay here next time.
Comfort. Breakfast. Location.
WIFI do not good in some of a rooms Sometimes smoking rooms you get instead of non-smoking
Location - proximity to Old Town and Art Nouveau area; Einstein theme; lounge bar. A bit fiddly to get to by public transport
This hotel was the best hotel in all of the Baltics. Very nice, delicious restaurants and excellent view from rooftop bar. Softest beds and air conditioning that you actually control yourself. Very close to Art Nouveau center of Riga.
wifi. central. no english channel tv. staff were not overly friendly. charge for late checkout. not enough tourist information and help.
nice and modern hotel, about 15Min walk into town, therefore not on the frontier of the loud (partially crowds ;), the design attitude "less can be more" is nicely realized, very nice is that WiFi is available everywhere and can easily be used (no complicated tuning of the computer settings), we enjoyed the hotel that much that we stayed there a second time after traveling through Latvia & Estonia by car. just a tip for the hotel management: the staff within the catering areas (breakfast, bar, restaurant, 11th floor bar) lacks a little enthusiasm and speed.
The ambience, buffet breakfast was excellent. Roof top bar had a lovely view and still was an intimate place for conversation! Small comment: A curtain/door on shower may help maintenance - floor gets wet easily
receptionists was very kind. breakfast was awful
Quiet room, really good breakfast. No complaints. And would definitely stay there again. The housekeeping staff starts pretty early (by 0800 or 0830) so if you're planning on sleeping in, make sure you've put out your "do not disturb" sign. Wifi worked well and was fast enough for me to stream movies. 10-15 minute walk from Old Town. Have already recommended The Albert to several friends who are headed soon to Latvia on adoption trips.
Staff was nice and location excellent for dog show "baltic Winner 2010". Parking garage was a huge advantage, but was not too easily accessed from within the hotel (many stairs and doors) The bed was too soft for my taste. I never got the answer regarding the price for a dog, which ended up being quite high (for one dog half room rate...practically the dog costed as much as a person in the room...)
Position is good considering the price. Rooms are a bit small.
Pleasant hotel, nice personal, good breakfeast - located in an interesting aerea of town.
The views from the upper floors, including the 11th floor bar. Breakfast included a good choice of food set in pleasant surroundings of the lounge / restaurant. Modern hotel.
Albert is great. I like the theme concerning Albert Einstein everywhere with intelligence. Comfort, luxurious, convenient although in budget. Best **** I ever had in such price. Nice restaurant and bar.. Superb! Excellent!
Breakfast Some rooms at the back of the hotel, they are very dark and bad. Have to change the room. But they did it without any questions.
Location, and the bus which goes to the airport will stop in front of this hotel. Internet wasn't free of charge, and so slow. And the staff was not so friendly.
the staff was accommodating to my family the room was smaller than i thought
Having problems with the air condition in the 5.th floor we got another room for our second night, no problem. The room in the 2th floor was suprinsinly quiet eventhoug it faced to the busy street. Staff was so helpful and kind with good English. We also spend 1,5 hour at the pool and saunas. It was so relaxing! The 5.the floor was hot! Airconditions didn´t work and just outside the window were "turbins" making loud voice. And if you open the window there are no curtains to put in front of it. So we couldn´t sleep at all. So if you stay at the 5th floor make sure ac is working. On the other hand we thught that the rooms in 5th floor were very nice decorated and we liked the rooms alot.
veru nice hotel., very central
The adjoining rooms for our family were perfect.
Very good location, nice staff, design & comfort in the rooms
lovely clean,modern interior, about ten -fifteen minutes walk to most landmarks. very convenient for transport links.
The help shown to my wife and I on our arrival at the hotel, by the hotel staff . The room allocated to us, was first class and good value for money. I think the hotel should be more precise in its web sites description of the hotel swimming pool ?.
I liked the excellent service, the stuff was very helpful and nice. The room was comfortable and clean with everything you need for luxury. I did not like the massage in spa, it was not professional.
everything. It is best hotel which i was nothing
The comfort of the hotel rooms was ouststanding No international shaver socket in the bathroom
Excellent room facilities and location. Staff were polite and helpful
very nicely decorated and trendy. also large rooms. i felt very good during my stay.
Small luxury hotel.Only TV system was not good.There were no pay tv.Location is okay.Rooms are big and nice.Generally nice hotel but in any case it is very expensive...
amazing location and spacious rooms..one of the best boutique hotels i stayed in..
I liked the staff, breakfast and rooms. I really felt that hotel staff cares about the guestes of the hotel.
location of the hotel is perfect. and reztaurants and bars around it are just perfect. very good location and definately a butiq hotel. since the building is kind of old, heaters are not good enough to make rooms warm. so you have to ask for extra heater. sauna facility is too small and no staff to run it.
Staff was professional and courtious. There was a feeling of tranquility which was great and attention to detail was at the hotel made the stay all the more comfortable. One of the best hotels ive stayed in in Europe The breakfast could be improved - this was the only disappointment. And perhaps a jacuzzi might be a good idea in the gym
Flott beliggenhet i gamlebyen, kort avstand til ¨'alt'.
Close proximity to historical areas. The fact that the old walls from original building were not hidden away. Food was excellent. Courteousness of staff. Absence of tea making facilities.
Good size, clean, modern room. Very nice staff, good service. Nice location in the old city and in working distance to the Central station
Good service, beautiful setting handy for old town
old part of hotel is best as reconstruction noise from other rooms
Staff was nice, breakfest the same I have booked dbl but I have received twin :((
Quiet street. Great, central location. Comfortable bed. Nice en-suite. Friendly staff. Got exactly what I was expecting from the website. Confusion at the end as to what had and had not been paid for, but they accepted that I had already paid and took me at my word. Breakfast basic but adequate.
A very friendly and helpful staff - both before and during our stay. A nice breakfast buffet, where you can have freshly made pancakes, omelets etc., if you wish so. The hotel itself felt very cozy and the rooms as well were nice. A very good location in the midst of the Old Town of Riga. It is very nice that there is an elevator, when you use crutches. When we unfortunately locked the key for one of the suitcases into the bag there was no help to find regarding a tool that could help break ud the lock. This was a very small thing, but at the time a bit frustrating that there was no tool box available at the hotel.
The location and service and food hard matress in the bed
central location rooms on front have bright lights outside,24hours of daylight,to hard to sleep
Nice staff, clean place, good breakfast, close to Old Riga (just over the bridge) wi-fi charge
Goog rooms, breakfast, stuff, reasonable price I ordered triple room, but in practice it was double with extra bad.
I had a good room with a good view. Windows were dirty, breakfast was poor. Coffee and orange juice were bad.
information given by staff about the area hotel was very good but would be better if you included a welcome pack which is expected in english hotels of complimentary tea making facilities in bedrooms
Clean, ready to help staff Double beds were not ready for stay Poor breakfast, staff is not able to service large number of people coming at the same time to have breakfast
The hotel had very nice services, e.g. bowling hall, gift shop, nice restaurants, wellness section etc. The rooms were very trendy and tidy. All in all very comfortable place to stay. I will come again. The breakfast was a bit disappointing. There was no "real" coffee served, only from the machine. Also bread was hard, it felt like it was a bit old. I have had better breakfasts in Riga...
SPA - sea of pleasure!
Very good hot breakfast Pretty little bed (generally it's enough for one but most hotels have bigger ones).
the location is fine, breakfast is good. Baby chair every morning was dirty.
Good locations. Booking price and hotel price is defferent,small problem and was problem
localition and room with the perfect air condicioner the sound from the next door club
clenliness of the room and hotel staff were just perfect!!! I liked it very much.
New, clean, small hotel at the center of old city with good design of space and good staff. The breakfast was excellent.
Nice room, staff were really helpful and friendly and the location was very central. Nothing. The hotel scored 10/10
Excellent hotel, room was very nice and a good size, hotel was right in the middle of the old town so perfect location. Also, the restaurant was fantastic. Would definitely stay there again no complaints.
Staff were very attentive, location of hotel central, room was large weather was poor
I enjoyed its friendly staff, excellent location and the general good design and comfort. An excellent location for a city break in Riga.
The staff was very friendly and the service was great. Perfect location right in the center of the old city. Strange that it is a gap under roomdoors to the hallway.
Nice, new, clean, quite high class hotel. Sounds from the pedestrian street (+ night club) during the night.
This hotel is outstanding including the rooms, the bar, and the restaurant. The hotel staff is excellent. They go above and beyond what is expected. Extremely helpful. Have stayed here twice in past three weeks and will stay here whenever I am in Riga.
Nice, new, lovely garden, polite service, good location in relation to Riga Airport
New clean modern hotel None
Hotel was new and comfortable. The staff was quite unexperienced and young.
Comfort, cosiness, good kitchen. Charming the personnel. All was fine.
Location that is close to the airport (less than 10 minutes away by taxi). However, the hotel is very pleasant anyway although a bit far from the city for those who want to explore the centre.
Excellent service at the reception ! Modern and funcktional room. Orange juice at the breakfast needs a tune up.
Perfect location for travellers to the Airport.Good reataurant. Perfect breakfast. The waitress in the reataurant could have smiled a little.
Very nice hotel
This is an outstanding hotel in all ways at a tremendous price.
Very nice hotel. Due to its location, if you have a car and you think of spending the night not too far away from the airport, this is the good hotel for that, as it's between the airport and the city center.
near centar, easy transport, floor heating in bathroom small garage, expencive garage place
Hotel staff, value for money for services we got Nothing wrong I can remember
staff was very pleasant and understanding :D lol havn`t got anything yet what i dont like about this hotel :)
Location. It's 10 minutes walk from the Old Town. The staff is friendly and welcome. Good breakfast No shampoo in bathroom. Small gym. Sauna is free only in the morning. It's more like high-quality 3-star hotel than 4-star, but good value for it's price
The room was very nice and the bath 'through the floor' heating system was awesome. The breakfast was excellent with lots of choices in both food and beverages. Staff was really nice. Close to the old town - about 7 minutes of walk through a nice area full of embassies. I definitely recommend it. No complaints as our stay was great.
excellent choice of food at breakfast
visited city center and old town
Relaxed atmosphere. Friendly staff. Pleasant feel to hotel
Excelent hotel. Locate not far from city centre (by walk about 10 min.)
Good service, confortable room, price consentanious with quality of service
The hotel was very near to the center (old riga) and the rooms was non-smoking rooms. The room had a huge balcony and a lot of space. Breakfast was also good
Size of rooms, centrality, value for money, sauna in bedroom!
location Single rooms are too tiny, take double if available.
Good location. Nice hotel
design, breakfast absence of pillows in our room, absence of slippers and dressing gown
Cosy atmosphere, friendly staff, good breakfast, very good location of the hotel (In the Old Riga) The mattress on the bed could be more comfortable.
Placement in the old Riga. Design. Staff benevolence. Breakfast. Laud music from the yard.
very good location. very central, international bus terminal, train station, old city in 10 minutes walking time. friendly and helpful staff. good breakfast and very nice decoration. flood after taking shower, because of no shower cabin or curtains. very expensive bar in the rooms.
modern, clean and attractive surroundings
The hotel was clean adn warm. The rate was excellent. The hotel food was nice. The hotel staff were lovely and always with a smile on their faces buit when we asked for tourist information they did not have a lot of information to give.
service In shower, the curtain from water is necessary
Helpful reseptionists Old tv small and without HDMI input
Nice breakfast, helpful staff, good location, everything was almost perfect. Everything fine.
Excellent location, very comfortable hotel!
Very nice hotel, very clean and simple. No problems and was in a quiet area. would recommend.
Wonderful staff extremely helpful and friendly.
Nice staff and hotel in general. Not the best breakfast. Cold eggs, dry bread... But all in all okay but would expect better.
First of all, the hotel is situated in the Old Town of Riga. Also it's only 10 min walk from the railway station. The outsides of the hotel look romantic with the cobbled pavements. Breakfast is very good (especially the salad with marinated cucumbers :) ). The staff is very polite and pleasant. I'd defnitely recommend this hotel to anyone. No complaints.
The breakfasts were great. The rooms were not as well equipped as I had expected, given the pricing of the rooms.
Excellent location, good breakfast which included hot dishes, large room, good value for money.
Its location near the railwaystation and center old city was convenient. The general atmosphere at the reception was one of no real interest in the guest. Perhaps not the direct fault of the reception personel but the change of time was not mentioned; thus missing my transport and did I have to wait another 7 hours. The toilet was not clean on ariving. The room (5212) was large but the furnature was basic only, the fixing of one of the curtains hing loose in the wall; the general atmosphere of the room was not impressive at all. The price of the room, 90 euro, per night was out of proportion. Dinner at the restaurant and beakfast were oke.
Staff very helpful ,breakfast, good ,lots to pick from.Good coffee. A place I have stayed at before,and have enjoyed. My stay was very good, 2 wonderful weeks.
You have to learn the staff to say good morning at least!
Nice hotel, good staff, great location
Location definetely. Just in the heart of the old city. The comfort is ok for a travelling, but not for thoise who look for stars.And the personnel on the reception is really nice. all of them.
Good location, good service and nice staff. Maybe the hotel has seen it's best days. I stayed there once 8 years ago and then is was very nice, but nothing has been done to the rooms since then.
Excellent location, nice size room, friendly staff, good breakfast spread Nothing particularly negative about this place but keep in mind that this is an old facility so everything will look, feel, and smell like an old facility.
Probably the best location in Riga, friendly stuff, warm rooms and spacious, nice breakfast. Close to railway station and bus terminal, walking distance to the main square matresses could be better
Location of hotel in the old town. lack of a lift as we were on the 4th floor.
location bathroom leaked badly that hotel room carpet was wet. Asked for twin room and was given double. Room very tiny could not even walk around bed
We like the hotel very much it was very cosy and very central in the city and the price was OK The beds was too small and in a bad condition
breakfast no maney exchange....very important if you arrived in the night and whant to eat, specially if you take wife or kids, very bad coffee
It's a nice hotel! Due to its location, ideal for people planning both city tours and shopping. Moreover it is located closed to the railway station. Hotel staff is pleasent and responsive. And the breakfast was perfect!!!
The staff is really helpful (we've checked-in in 11am, much earlier than supposed to,after check-out left your lugggage in special room), the location is wonderful (Old City and railway and coach stations). Nice interior.
Our stay at Hotel Monte Kristo, was fabulous!! We couldn't have asked for better service!! The staff were really helpful, organised our trips, and made breakfast for us at a time that we requested! The food was superb!! Will definately be staying here again!! Everything was excellent, from the location of hotel, to the bedrooms and facilities, to the staff and food!! I stayed here with my sister, mum and 2 aunties, age range 23 to 58, and the hotel catered for all our needs!! From cocktails to cups of tea!! Thank You!!
The suite was good. Comfortable bed, jacuzzi and sauna. Service of depositing luggage is very convenient. Web was not functioning during the first day of stay. Sattelite TV also didn't work.
First of all, friendliness of the staff The breakfast room was small and I would prefer more to choose from at the breakfast table...
Quiet atmosphere, good service. a little too warm rooms?
good location very hot - no air conditioning
Very good location.
friendly, courteous, and helpful no
Reasonably priced with a good range of services. The shower water pressure was quite low on the 5th floor.
The hotel is just 3-5 minutes walking distance from the Old Town. Good breakfast. Pleasant personnel. Quite a nice choice for a city trip or a week-end break. It was rather cold in the room. Rather crowded breakfast area, sometimes hard to find a place to sit.
Good Buffet Breakfast
it's good for quality and price, near the old town, and for visiting the city.
Perfectly located, clean rooms, cheap price Was a little bit cold in the room and I do not like shower variant of the bathroom like in room# 301
Location Poor plumbing, the shower did not work
Lovely old hotel, close to bus station and old town. Staff rather cool in manner, gave memorized replies to questions.
Staff friendly, smiley and very helpful. The food was very good. Close to your beautiful odl town and the ministries. Also, not far from the airport.Thank you.
Excellent room with oldtown view! Very spacious! 5 windows! Breathtaking view! Like it very much. Good staff. Good dishes from the restaurant menu. Parking. No.
We stayed for 4 nights and had a room with a beautiful view over marketplace. Closeness to railway station was not disturbing at all, because with double windows room was extra quite. But the best part was restaurant on the ground floor - good prices and marvelous taste.
Staff was very kind and patient, food was very delicious. I didn't like so much the fact that we ordered triple room but we've got a double room with one extra bed.
Very good welcome from staff when we checked in early,despite the fact we were 4 hours early the room was available within 30 minutes.After that good start the standards were kept to a high level Not really a complaint: we avail of your free dinner offer over two nights,but the short menu was the same both nights,the food was very good and served promptly but a change of menu would have been a nice touch
Great location, style, brand new, terrific price. Yes, they have a major a/c issue... The outter rooms (~90%) seem to be having major problems with eat building up and no a/c functioning effectively, causing rooms to be more like saunas. There are 2 rooms per floor that are not outside facing rooms (face attrium/lobby) and the are great, very cool as is lobby area of hotel. They seem to be in dire need to some major physical structural overview as these are only 2 month old a/c units...
Great location, easy access, convinient parking, great design, very clean and comfortable. Very friendly staff, it was possible to do late checj out, without any single problem and extra charge. Fabulous!
very good hotel, good location on edge of old town. bus stop for airport outside hotel
very near the centre. clean
room cleanliness was perfect, breakfast buffet oustanding, price more than OK for the accomodation. located right in front of the station and central market, but no big deal about security
Quite Internet speed
Clean. Good location. Friendly, English speaking staff. New hotel. No shower in bathroom only 'pull out' shower head over large corner bath.
pancakes no wifi connection inside of rooms
The room was clean. The hotel look better in real as at the pictures
Nice clean rooms, really good price. Very nice inner design of the hotel. The room was too small. The breakfast was ok, though it could include more choice.
A perfect location, excellent food, friendly staff, nice rooms!
near the town. nice people/staff small room, the breakfast wasnt the best
Clean, comfortable room. Helpful staff at reception. No WiFi in the rooms. Breakfast often ran out of quite a few items.
Good breakfast and very close to the center. The room was very small. The furniture need ergently renovation. Near the hotel there is building construction so it's usually noisy in the rooms which turns to the front of the street.
The location is the best thing I liked about the hotel. In the old town and very close to the coach station. The Hustler Channel (adult TV) came free (a mistake?), but it'd bad if I traveled with kids.
The staff were very helpful and friendly answering any questions that we had. The location was excellent for exploring the old town. I stayed in this hotel on two occaisions, on the second occaision the carpet in the room had not been cleaned properly, however, this was put right 5 minutes after I mentioned it to reception.
Perfect location, incredibly helpful stuff, was pleasant stay at hotel, will come back for sure
Single rooms are very small. And walls are mot sound proof and extremly noisy!
Hotel design vey nice and original. Very convenient to historic center by walk though still calm location. Staff very friendly and helpful.
Cold in number.
Excellent location in Riga Old Town. Room was very comfortable.
We liked very much your well-qualified staff, nice location and wonderful view out of the window
location would be nice to have more internatioanl tv channel, whi-fi in all building and if not bath robe, than at least slippers))
The most - design and location. An d staff - very welcome !Thanks a lot! Breakfast choice was pure, in my opinion.
The Staff of the hotel is beyond friendly - they made us feel right at home from the first minute! =) Location couldn't be better - right at the heart of old town. The restaurant can also be warmly recommended.
Old town is really close enough, all remarkable places to see are also close - the hotel itself is nice and quiet which is good atleast if you wand to relax after your walkabouts around the city.
The staff were very helpful, the fod was excellent, and the whole experience was very relaxing and enjoyable.