Shanghai hotels in Xuhui

It was very frustrating for me that they couldn't speak english and clearly they were not understanding what were my needs. When I checked in, they put me in a 'second' building which is for extended stays. It was not the most luxurious room but it was clean and had what you need. Very small though. Anyways, I thought I could deal with it until I found out that there was no internet conection. I called them and explained what was the situation and NO ACTION was taken. I asked to talk to the manager and after 5 different call transfers, I got to the manager. The manager did not speak english very well and in his broken english he said they were going to send an 'engineer.' After 5 calls and the last one was not very polite, the engineer came and they found out that there was no service at all. They gave me another room in their 'main' building which seemed to be more a hotel room. I can't complain about this as it was a nice hotel room.It is clean, it is very close to the expo , it...

The room is too small. This is not a 4-star standard hotel The bed is only 90 cm wide, and is short. The equipment is old. The window is a little dirty This room can not match its price in any sense. The pic of the hotel is not real, not in the same level with other hotel in China. The most important thing, the attitude of the staff we met for check-in is. terrible. You can made little adjustment after you check in Hoping other visitor check the hotel before you go.

Central location and overall physical ambiance inside the hotel. Easy excess from Airport The front desk staff was extremely rude. I stayed in this hotel when it was managed by Sheraton group and the staff was excellent. Jin Jiang is a large hotelier group and should look into the matter seriously

Excellent room service and cleaning Staffs english could have been better. Receiving messages was a problem.

0 1- I REACH HOTEL AT 9.00 PM AND THEY ASK TO WAIT FOR ONE HOUR TO MAKE ROOM REDAY. 2- DURING MY WAITING I GOT COFFE AND GREEN TEA AT THE RESTAURANT COST ME 180RM. 3- ROOM NOT CLEAN AT ALL. 4- NO MENY BAR AND WHEN I AM DOING CHECKOUT ASK ME WHAT DID YOU USE FROM THE MENY BAR. 5- RE USING THE PERSONAL STUFF AGAING ( SAMPOO AND SHOWER GEL ) IT WAS HAFE. AND MORE MORE MORE

I stay at the Jianguo the last fouur years most of the times I am in Shanghai. All in this hotel are good including the location and the flexibility to move everywhere in Shanghai. My only compaint during my stay is that they have considerably limited the smoking area in the lobby restaurant and bar and this is real uncomfortable. This time the room was a little noisy due to the lift being three rooms away. All the others excellent as usual.

very convenient location

Design of the rooms is very nice.

great rooms large size with plenty of art deco character No satellite tv channels in English terrible breakfast and even though i changed rooms twice I could not find a room with both the internet and outside phone line working

Nice design, good concept that try to present art and culture of old shanghai by renovate the old building. well trained staff ! they all can speak english well and helpful. So plain breakfast and less choices. Just like continental breakfast that is not the concept of the hotel. they can do better than this by serving gourmet breakfast as the price for room is not low. By the way, the toilet in the room could not be flushed on the last day. One last thing is the payment. I did book with booking.com with USD but the hotel would charge in RMB. this amount converted to my currency in thai baht will have about 10-15% different even I paid by credit card. the hotel could do nothing and insisted that they could charge the card only in RMB currency ( that the amount is higher than USD ).

Very comfortable with efficient staff. Breakfast was good with adequate space and food options.

Because my office is right across the road, that's why I decided to stay in this hotel. Internet charge is quite expensive compared to other hotels within the vicinity.

Ease of check in and out. Convenient location. The cafeteria menu prices did not include tax, so on my last day in China I was just a few RMB short of cash to pay for a snack. Why not put the price you must pay on your menus?

The restaurant is not living up to the general level of the hotel. The ambience of the hotel is fantastic.

the hotel is beautiful and historic certain details are not attended to. Water drainage problem at the shower.

Very clean rooms and the maids are constantly on their toes to keep it so. Staff keen to help out guests with any request, even if they might not always understand what you are saying. Construction of the new subway outside can be a nuisance, get a room facing south if possible.