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201 Fifth Avenue North, Seattle, WA
0.2 km from
Great view of the Space Needle Lack of overall staff
Fantastic location near Space Needle. I arrived at 11pm to find out that they overbooked. Despite being a loyal Platinum member with Hyatt, they sent me to another, far inferior location several miles away. The only logic they provided was that it was cruise season. I'm never staying here again.
Although this is an older facility, it is well-kept. breakfast great , staff helpful, location superb
proximity to the Space Needle complex When checking in we were warned that we needed to keep our key cards away from cellphones and credit cards - that it would cause them to not work. Having to return to the room to pick something up before leaving for the day the following morning my partner's key did not work and she picked up my key and it did not work. Neither key had been exposed to credit cards or cellphones. The front desk staffer was seemingly polite but did get snippy when I complained. This excuse is ridiculous as cell phones and credit cards cannot cause a key card to demagnetize. The problem is in the magnetizer, the way it is operated, or the room card readers. It is not the fault of the customer which is implied. I am not happy about this treatment. Also, the breakfast area is way too small to accommodate the number of guests using it. It was a zoo and spilled out into the lobby. There needs to be another more private area to eat and the serving area should be expanded.
Staff very kind I forgot my sandals . I called but they have not answered
Breakfast The jackhammering
Was close to all the fun things, bed was comfortable, shower was clean and staff was helpful. Walls are super thin, was having issues getting into the parking garage with the room key.
Location Old, run down hotel
Guest services where nice and helpful. Always greeted us with a smile. Breakfast was great! The staff was on top of things. Room was clean and spacious. Close to the space needle, EMP museum and Chillouly Slow elevator. A .10 mile walk to some restaurants. Really minor things. We had a great stay overall.
Nothing Small room