Would you like to save as your currency permanently or for this visit only?
really liked the shower
Everything was fine All other hotels in this class usually provide free internet. Even if one has to pay I don't understand the exorbitant cost. Shameful gouging!
The staff was very friendly and easy to talk to. The valet men were quick at getting our vehicle ready. Room service was also quicker than expected. One of the staff members got us excited about our view. She said it was her favourite room and you can see the Ferris wheel. Once we got in the room the view was nothing special and there was no Ferris wheel in sight at all.
Although we like the convenience of the location, the parking ramp spaces are too narrow. Someone hit our vehice during our weekend stay. We filed a report, but no one has followed up with us. Very disappointing.
The view is nice and close to everything downtown. Not a bad walk to the stadium - we were there for an event. Easy to catch a taxi. At busy check-in hours they did not have all the desk staff available and there were long lines for check-in. Took about 30 min to get through the line. There were many young drunk 20 year olds in the hotel that night. They stood outside our room talking at 1am until I asked them to please go in there room. They then spent the last couple hours being loud and running down the hall banging on everyone's doors until I finally called security at around 3:30am. This is not what I would expect from a high end hotel with the amount of money they charge. At check-in we wanted to self-park (not worth the $25 more per night for valet. The gate for self-park was closed with a sign to go to the main entrance location (this causes a 6 block detour with the one-way streets). When we returned the valets told us that self-parking was not being allowed due to an event (which we were there for). So they were only allowing valet (to rip us off another $25/night). We were then told we had to go another 6 blocks detour to the only self-parking option if we did not want to allow them to park our car. I would have been fine with the location we parked at if it had been clear. The process made it clear that they made it super difficult so that everyone would just do the valet parking. Once you get in line to check in you have no way out due to the valet only. The hotel also charges very high prices for wi-fi per day. I would expect for a hotel that hosts events and such would allow free internet access or at least a decent price. For a slower speed for download up/down than I get at home they wanted $29/day. I would not stay here again and would say that it is not equal to a 4 star hotel. It felt as if they were not staffed appropriately and felt ripped off at every turn.
Everything except the exorbitant amount of cost for items in the room that were set to a weight sensor. I bumped the fridge and was worried that they charged my card that night. Nothing went through, thankfully. Other than that, everything was excellent!
The View, large windows. Comfortable Beds. Setting and Decor of the Rooms. Location.
We booked this for our honey moon. Nightmare Small room. They then upgraded us yo a suite and chafed us a fortune. No sorry, no offer to make our stay better. So upset will never stay again. DR. Brian Bledsoe
Location is central, walking distance to everything. Very clean. Super comfy bed. Everything is extra. Need wifi? Pay extra. Parking? Extremely expensive. Staff are confused, rude, and seem that they don't want to be there. Parking was a huge ordeal as reception didn't know anything about it. Had to go back and forth to reception to get key activated. Check in and accessing the parking took over an hour. Calling reception feels like you have disrupted them from something important and have no time for you. Rooms are beautiful but any notice on walkway echoes inside, at all times of the day/night. Very noisy.
The staff was very helpful and accommodating to a large party. It would be nice if they had a hotel shuttle.
I liked the views and the Relish restaurant food. There was no hot tub. I did not like that I was asked when I planned to check out.
amazing service the price
Easy walking access to pike place and downtown Seattle Beautiful lobby Great place to sit and watch the water Very romantic Cozy bed Good food from room service Also loved the little convienence store in the lobby! Staff wasn't super helpful, but I'm thinking that was mostly because it was the holidays and it was pretty busy The hotel cleaning staff kept on changing the shower head to the one we didn't like and we had to keep changing it back. That was just a little weird. Wish our room had a tub. Thin walls.
Loved going to large room off lobby to have a very relaxing experience seeing the water and mountains at the same time. Was with my sister and we were able to visit Pike Street Market and the downtown several times (even in light rain) because of the hotel van amenity. was hard to get ride to ferry using the hotel van as it was on the hour schedule.
Located right on the waterfront. Beautiful common rooms and restaurant to look over the water and watch the sunsets.
The room and staff were great!!! Clean everything!!! Great location!!! Overpriced valet parking $41.00!!! Just ridiculous!!!
Nice waterfront location & lounge area. A bit dingy & a little shabby. Expensive waterfront room partly obscured by equipment, and staff not helpful w.r.t. finding alternative room. Bar is very loud but nice location & lively.
As tourists, the location was ideal and right in the middle of a ton of sites and restaurants. The decor and view were incredible as well, and I highly recommend cocktail hour in the gorgeous bar. We had dinner and breakfast at the restaurant and both were incredible. Would absolutely recommend this to friends, and wouldn't hesitate to stay here again. The only complaint I have is that we had issues with our fireplace, and while I'm sure 98% of it was user error we also kept getting conflicting information on how to make it work from various hotel staff. We must have asked for instructions on how to turn it on and off four different times and were told four different instructions on how to operate it.
I've stayed in better economy type inns. Cool location , but way dated and a need for up dating. The price didn't match the facilities
Fireplaces in every room. Cozy feeling of a lodge and views of the stormy water. Our water view room had a piece of dock equipment (mobile people gangway or something) partially obstructing of our water view.
Nice overall Thermostat and fireplace did not work. Shower splashed water out in bathroom.
This is a beautiful hotel on the water. The rooms are immaculate. The staff always helpful. The restaurant was an added bonus. Would definitely stay again.
The location and the lobby guest lounge. The lack of parking forces you to use the valet at $41/day. A hotel of this prestige should offer a continental breakfast and free coffee in the dinning area. I've stayed at many hotels in this price range that do offer it and parking for guests is free. Definitely paying for the location and name.
The vintage quality throughout
historic hotel; restored- excellent job on restoration- well maintained- very friendly & personable staff; in the heart of downtown location n/a
There was an old musty smell
Beautiful well kept property in great city location. Wonderfully friendly and helpful staff. Plus "Oliver's" bar makes the best Martini's in Seattle. Nothing
Awesome hotel close to Pikes Place Market. Easy walk to restaurants. Macy's (hotel discount) right across the street. Friendly, helpful staff. Will stay again.
Location was superb and easy to reach by Light Rail from airport. Hotel is charming and staff friendly and accommodating. It was the hotel of choice as we knew its reputation. Room was small but the price was very good for DT Seattke in summer. No view but we only needed a place to sleep for a few nights.
This is a great hotel. The staff is wonderful. They even offer a free shuttle via Lincoln Town Car to anywhere within a two mile radius of the hotel. My room was nice. The bathroom had a large sunken tub with wooden privacy panels that opened to rest of room. This was my first stay at the Pan Pacific. I have paid more for lesser quality hotels in Seattle. I will definitely be returning to Pan Pacific. The hotel also has a beautiful spa facilities but I didn't get a chance to indulge as I was only there one day for business.
My only complaint is that we paid $90 for the shared parking garage the few days we stayed. For $300+/night, they can afford to validate parking.
The staff went out of their way to be welcoming, friendly and helpful. Rare to see anymore. Everything was perfect
The decor, simplicity and understated atmosphere. Access from the street
The staff was absolutely the best! And, the accommodations were wonderful. The signage about the entrance was lacking.
The room was light, quiet, and comfortable.
We were in Seattle for two days and the entire experience but especially the free car service was amazing. They gave us a bottle of wine and chocolates with a card signed by all their staff to congratulate us on our anniversary. Super impressed!!! would stay here again without hesitation! Theres a fitness Center and a hot tub!! Five stars!!
the room service was very polite and the room was tidied and bed made when i went out
Location, location and location. Some of the staff were uppity and almost seemed like doing you a favour when you asked a question. However, there were a couple who were service oriented....
Very attentive staff and beautiful physical plant. I was impressed with the simplicty of design in the room and common areas. Initial experience with the bar upon arrival was mediocre. The server was disorganized and slow.
As we were cheecking out 1 front desk jerk tried to ruin our stay, Monday Sept 6th, 6:30am< Michael was a complete jerk to me. We visit Seattle 3-4 times a year (Son in college). Let me know when Michael is gone and we will return. Brad Kellogg.
The location was perfect. You're walking distance from the space needle and pike place market. The room was clean and the bed was always made when we got back at the end of the day after going around the city. You're only a few blocks from the Westlake light rail station which takes you throughout the city and as far as the airport which is convenient.
Love being so close to everything. Went to a concert at the key arena and the taxi rides were really cheap since we were so close. Within walking distance to pikes place and the water. We wanted a bigger balcony. I proposed on the night we stayed there expecting a view of the Space Needle and room on the balcony to do it. The balcony was barely big enough to stand on.
The bed was uncomfortable. The bathroom was very small
I loved the room service options, and that you can order it 24/4. I also loved the in-house breakfast ordering. The food was delish, the room was clean, great pillows, view, and friendly staff. You might freak out over their expensive parking ($39 a night) But if you're staying for a short visit like we did, it is actually great. They let you keep your car there till 3pm, even though check-out is 11. So we were able to walk to Pike Place, aquarium, and do all that fun stuff without having to move our car and pay for more parking.
Great service; good meal value; good location, nice view. Room keys didnt work sometimes
Terrific location, nice & clean.
I only liked how close t was to my destination Options were given to the type of room I would like. I chose the quiet room option. Promptly at 7am in the morning all 4 days I stayed there they started construction from what sounded like in the adjacent room. When I brought this up to the front desk they acted confused and acting like I was crazy and tried figuring out an explaination for the sounds other than construction. Said they"would send someone up to investigate" I was so peeved about this I went down stairs to complain directly and they informed me that they are indeed doing construction and they're supposed to start at 9am. While I was down there I complained that when I took a shower regardless of the length of time I was in the shower. The water flowed freely into the bathroom and filled it up with water and I had to use 3 out of the 4 towels given to me to soak up the water. The front desk person said they wouldn't immediately send up more towels. And never did follow through with their "solution" for the problem. Lastly. The tv had a high pitch whistle whenever it was on. This increased and decreased with the volume.
Good, clean rooms. Good happy hour in the bar. Helpful staff. Gym is below basic.
I was charged $16 additional parking for coming to the hotel 2 hours before check in. On top of the $30+ I was already paying for parking there.
Great location for good price. Very nice, up to date, clean, and top notch. Lovely bar! Nice restaurant . Ask to borrow an umbrella at front desk! Don't need to bring your own...
The elevators are fast and the location is perfect for Seattle sightseeing- Space Needle and Pike Place Market are blocks away. We loved the close proximity to the best restaurants in Seattle: Lola, Dahlia Lounge, Dahlia Bakery, Etta's, Palace Kitchen, Serious Pie. The room was comfortable and large. We liked the split bathroom with bathtub/toilet on one side and sink/mirror on the other. The heater was inconsistent- when it was blowing, the room was too warm, but when it turned off the room was a bit chilly.
No water in vending machines, $6 for bottle water in room
Great beachfront location with easy access to downtown. Right next to the hotel is a set of stairs and elevator to take you up to the downtown level. This was very convenient. Once up you can continue starlight to downtown or make a right to Pike Place market. Highly recommended. Concierge lounge is small so it can get crowded. Also rooms with two beds have double beds rather than queen size beds making it more challenging to sleep comfortably if the bed is shared.
View Room was a bit old
Clean, modern updates to an older building. Friendly and attentive staff. Cool looking bar off the lobby. Bed is mediocre given the price point and target demographic. Amenities are spartan, bathroom is clean but nothing to write home about & is right on top of the bed. WiFi - free if you join their membership program, o/w $12-14/day?!? What year is this?
The staff was extremely helpful, friendly and welcoming! Even though we arrived very early in the day, they were very accommodating by handling our luggage and making some excellent suggestions on nearby things to do and see while we waited to check in. I really, truly cannot say how absolutely impressed we were with the staff, their positive attitude and attentive nature. It was perhaps one of the best hotel stays we've experienced and it was all because of the people who work here!
Everythin was perfect, decoration, staf, location everything
The size of the room was good and the decor was young and hip. Also the hotel staff were all friendly and helpful. Perfect for travel
Staff is very accommodating... Very friendly. I, too, was in a room with a handset on the phone that did not work.
Very good location, close enough to major downtown Seattle attractions, but just far enough out of the thick of traffic to be accessible. The room we had looked more like a college dorm room than a hotel room. To market this hotel on the basis of style or design is a stretch. The room decor is worn and dated, although clean. The bath was small, mid-quality vintage and not updated - there's a reason the bathrooms are not pictured on the website....
Excellent location and very attentive staff. We will stay here the next time we are in Seattle.
Great central location in downtown Seattle. Fabulous staff.
Great location, good service .great decor.Quiet. Music/jazz orientated.Room lay out was very well designed and very comfortable. walk in closet was terrific. Car parking was an issue. No problem with the valet parking , just expensive.
Professional, very helpful and friendly staff. Well appointed and elegantly designed room. Great in-house bar and restaurant, with very good food. Excellent room service. The bathroom was on the small side and lacked a fan.
Our room was spacious and well-equipped. The design was modern and attractive. The food in the restaurant was high quality and interesting but perhaps more limited in range than you would ordinarily expect from a hotel catering for international travellers having a strong Greek/North African theme. I think the hotel should seriously consider making wi fi internet access complimentary - its ridiculous to charge ten dollars a day when you can cross the road to Starbucks and get it free when you buy at coffee. I also think they should stop importing mineral water from Scandinavia, which is contrary to their environmental aspirations.
Nice hotel. Good restaurant. A little on the pricey side.
Great location, great staff. Thought it was a bit pricey.
The hotel was very modern and cool. There is a restaurant and lounge adjacent to the hotel lobby. Plus, the location was perfect. We were able to walk to the waterfront, Market, Pioneer Square, and lower Queen Ann, all within 15-20 minutes. Would definitely stay here again.
Generous room size, decor, location, good sound insulation very quiet for the city location would have liked breakfast to have been included in the price!
This is my first time at this hotel. And I couldn't have been happier. Comfort and quiet. I will recommend this hotel. And would choose to stay here again. The only thing that happened was that the maid service didn't show up till 4:30 pm.
The room was really nice. A lot of the extras you always hope for, but never seem to get. I would defiantly stay there again.
The location was fantastic. The hotel has a fun style. The room was nice and very clean. The bed was comfortable. My neighbor was loud and up very late two of the three nights I was there. The walls seem to be thin. Also the pillows were very hard. Too dense. I should have asked for new ones.
I loved the modern decor and the helpful front desk I wish there had been a mini fridge in the suite we stayed in
I enjoyed the central location and the friendly staff.
Friendly staff. Daily ☕ and cupcakes between 3 and 7. Had a temporary emergency water shutoff during my stay, but it was resolved quickly.
Staff was very friendly. Nice towels, linens, bathrobes and a very comfortable bed! Excellent location in downtown. Glad I found Hotel 5! Room doors closed very loudly. Down comforters were too warm.
The staff was amazing. Having never been to the city before, the staff helped me set up transportation to the hotel. I was able to get free pickup to the hotel. Geoff came outside and helped carry in luggage. I arrived early but was still able to check in. Every staff member was kind and friendly. They were also able to make last minute reservations to Sky city for 4. The room was nice, great location, free shuttle service and free bike rentals! Nothing negative to say about this experience. Everyone was so friendly and helpful.
It is a beautiful little hotel with a great location! Nice,clean and very stylish hotel. Absolutely loved the decor! The only downfall would be it very close to the fire station. It's quite noisy with all the sirens.
I didn't like the stuffed toy on the bed.
Fun, funky and good location. Nice pineapple water! Thin walls, neighbors loud
Free Bikes! Parking is overpriced and so is the breakfast. Additionally, there is no in room fridge.
Very comfortable beds and bedding. Modern look and cool music in the lobby. Loud heater in the room.
I was able to check in early. They room was clean and bathroom was stocked. The parking for this hotel is horrible!!! They have about 10 stalls up where the hotel is, then about 20 more below. We were NOT told its on a first come, first serve basis and ended up having to pay $20+ to park in the lot next door. I have never had to pay for parking as a guest of a hotel. Very disappointing.
The staff was helpful and friendly. Good breakfast and clean comfortable rooms. The shower was great.
Clean and quite
Loved the location, that they had free on-site parking (very limited), and what a great breakfast!
Reasonable price for such a great location Parking spots are a bit limited & very tight fit.
The staff was always helpful and went above and beyond
Location was nice. Convenient walk to Market. Terrible service. Everyone on staff seemed new. Valeted car was a waste of time. One person running entire hotel for all guests. When I needed my vehicle I was ultimately in a line until the one assistant for the hotel could help us. Then they had to take an elevator to get the vehicle which was a huge time waster for us. A few times we needed access to our vehicle and it was very inconvenient. Upon arrival we asked for a particular type of shop and the staff told us that corporate said they were not allowed to talk to us about that. They literally did not tell us where to go in town to find what we were looking for. Very strange and uncomfortable.
The front desk staff and the valets were very friendly. The room size was ridiculous and the bathroom was the size of a closet. They obviously know that the rooms are noisy because they give you a pair of ear plugs on the nightstands.
A boutique hotel that's worth every penny. The staff is super friendly and genuine. The rooms are clean and the beds super comfortable. The location is perfect for downtown as shopping and pike place market are all within walking distance. This is my go to hotel from now on... The elevators are super slow so give your self extra time if you're rushing in the morning.
Kudos to the staff who were always very friendly and helpful! The room was very small.
Quick walk from the airport light rail, quick walk to the convention center. Clean and nicely appointed room. With the deal I got it was a reasonable value. Room was small. Standard price is way too high.
Craft beer everyday from 5-6pm for free and as much as you can drink in an hour.
The beds are really comfortable the room are clean we plan to come back. The bathroom was a little small but it worked
I just loved everything. Would definitely stay there again. I was supposed to stay two night but they double booked my room so they moved me to another hotel. Though it was handled very nicely, I would have preferred to stay there both nights.
Getting a glass of beer at check out was great. Nice staff and great for couples. The rooms can seem a tad small at times. Any more than two people and there is definitely no where to sit. However, I also chalk that aspect up to the intimate vibe of the hotel.
The front staff was awesome and very helpful. The rooms were spacious yet cozy and the beds were so comfy!!
I liked the overall feel and look of the lobby, the staff was nice, so was the location. When we booked a room, it was listed as a 2 person 'microqueen' which I assumed would be a bed somewhere between a full and a queen. It was actually a queen-sized bed in a room that was barely larger than a queen-size bed. It kind of feels like you are in the shipping container of the mattress. If all you want to do is lie on a bed it's cool, but it's quite cramped.
Friendly staff; good location Mini full room is smaller than my expectation; the bathroom and restroom are separated.
I like that they provide a shuttle to sight see and they have free items that are easily forgotten like toothpaste. The rooms were kept clean and the cleaning and room service staff were extremely friendly. I didn't appreciate all of the front desk staff. There was one or two that I felt were friendly and customer service oriented, others seemed less willing to assist.
The room and hotel was very clean and priced within our budget.
The complemtery breakfast was great. They even had a Belgium waffle maker. King size bed and pillows were very comfy. Overall a great stay. Valet was a bit in the higher range. Paid $26 for one night parking. Pull out bed I thought was uncomfortable but my daughter seem to think differently. The pool and hot tub was ok. Probably needs to be renovated soon if not a deep cleaning.
Friendly and helpful staff. And you cannot get better dining in Seattle.
We wanted a Seattle Hotel, centrally located, for one night so we could see Billy Joel in SEA. What we stumbled on a delightful boutique hotel above the famous El Gaucho Restaurant. Only 17 rooms with a delightfully helpful Manager and staff, "The Inn" was a joy. Whether it was places to eat ("The Inn" has no food services itself), directions to get to Pike Place Market (a couple of blocks down the street), or their 5 o'clock complimentary wine bar, "The Inn" was excellent value for money. If you stay there be sure to go to CJ's Eatery for breakfast. As welcoming as the staff make "The Inn" its a walkup with suitcases from the ground floor. That walk-up can be a bit daunting the 4th or 5th time you do it during the day. Also the rooms are clean, comfortable, but a bit tired.
PROS: - The staff were helpful for providing directions to getting to parking and room. - Location was convenient for our activities (near Westlake Center). - Bar was good and convenient with good happy hour. - Inviting lobby to hang out in with couches, chairs, tables, and fire place. - Modern finishes in the hotel. - Did not visit pool/exercise room so no comment. - Impressed overall with hotel. - Bottom Line: We would stay here again CONS: - The room we had looked right out to another building (not a huge deal though). - No other cons that I can think of.
Come up to do the tourist things that this lovey city has to offer and was able to walk to all major landmarks that took about 30 mins The staff were kind and very helpful. Will be staying at a Garden Inn again The cleaning services took too long to come clean our room but they did a great job.
Very clean, very new, breakfast was nice, held my bags for me. Service was very pleasant Not in their control at the moment; a club nearby was pumping bass until 3am. Nearby construction makes it slightly harder to navigate.
Great staff, big room, fantastic location, new everything, slept like a baby. Treated extremely well. Highly recommended!
Convenient location, competent staff, perfectly adequate room for sleeping, which is mostly what we did there. Plenty of good food choices within an easy walking distance. The room is very funky, maybe it was a suite converted to a 2 bedroom, maybe it was two rooms with a shared bathroom....? It was fine, but weird, and not the ideal layout for our family. The cost is pretty high for the quality of room, but I gather that's just the nature of real estate in that area, and it was more affordable than the fancy-pants places nearby which was nice.
It was a room with outlets for phone chargers and a bathroom with a toilet that flushed Owners/workers were nice however The street noise but when your downtown next to the tram what can you expect
The room was the tiniest I've ever seen. The wall-mounted TV was so small I couldn't read the the channel numbers from the bed. The bed was comfortable and the room was clean.
Loved the lobby, loved the roof top garden Tv didn't work, bed rolled all over the place, no decor. Ultimately too basic for the nightly rate. It felt like it should have been an "hourly rate" motel.
The shower was hot. The door opened and closed and locked. I was sheltered from the rain Mattress should have been in a dumpster long ago.
It was close to everything. It was recently updated. Seemed to have fresh paint and new carpet. It was old. The elevated train runs right down the middle of the road in front all night. It was very noisy in the alley. No breakfast. The guy working when we checked in was not very friendly. The TV was a 17-19" flat screen mounted on the wall, very hard to watch.
Location No microwave or coffee maker....the TV was smaller then my tablet.
Location Elevator broken No hot water Broken shower head Tiny 20" TV Noisy all night
This hotel is in a great location (walking distance to Pike Place Market, Space Needle, and the mall). Very cheap rates compared to nearby hotels, and free parking. It is perfect for travelers on a budget. The room was clean, and the mattress was comfortable enough. Keep your expectations low. There were very few amenities. There was AC and a tiny 17-inch TV. In the standard room with one queen bed, there was no refrigerator, microwave, coffee maker, or hair dryer. Facilities were a bit old. Water was not hot, but warm enough for me. Also, the monorail runs along the same street as the hotel, so it may be loud for light sleepers. Except for the lack of hair dryer, these didn't bother me. As a traveler, I only used the room to sleep. My priorities were location and price, so I was very happy with my stay.
Great location, very clean rooms, and we'll maintained for an older building. Very quaint and good for travelers going sight seeing. Older building with small rooms which are still comfortable. Could use larger televisions and maybe more in suite ammenaties such as coffee.
Love this hotel. Great room, clean, comfy bed. awesome breakfast. Cool decor. The street noise at this location is unbearable. My room was also way too warm at night.
Very reasonable price for walking distance to downtown Seattle. Staff were friendly. Very loud. No private bathroom. Tiny room.
Great customer service! Very clean... Super cute & stylish!