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the tub the brakfast was good quite and no smoking they dont leave plastic bag on the trash, they always give us the corner room the second time afound the major one is thebed is very shitty we dont sleep good at all ehich we are looking for
as well as the reasonably priced hotel "store" convenience items
Everything worked well. The staff was helpful and nice. Easy to drive in, park, and leave. Free Parking! Nice breakfast area. It has a classic hotel/motel feel, which is ok, but I wanting a more modern feel.
The hotel was nice and the staff were super friendly. It was clean and convenient to the bus and has a courtesy shuttle. Certain rooms, and the lounge and breakfast area have good views of Lake Union. There was also a parking garage, pool, hot tub, business facilities, and fitness area. It worked well for what we were looking for and seemed popular with various business people who were staying there. The bed was super uncomfortable and the room was hot even with the controls on the heating and cooling unit set to cool everything down. This led to both of us tossing and turning and barely sleeping all night. Also we could hear all the doors in our hallway opening and closing. So if sleeping with a certain level of comfort is super important to you and noise wakes you easily, you might want to choose another hotel.
good location, nice breakfast, room was clean and comfortable The 3:00pm check-in time
Staff were great, very accomodating, great breakfast. Conveniently located. Great price. Noise outside the window, some construction was going on.
Love it here, been going for years! Great shuttle to games.
clean, good breakfast buffet close to downtown nothing
Light rail to center, beautifully on the lake Union. Good breakfast. Fairly expansive. Large rooms, may accommodate up to 4 adults and 2 children. Parking.
We are elderly and received special attention. Very accomadating staff. Specially enjoyed your good breakfast, and it's variety. Our room was nice. We especially liked the separation of toilet and shower from the sink with its large counter top. When in Seattle we will stay there again. Bath tub with shower. Why not have a walk in shower. So convenient and fewer accidents, I'm sure.
The hotel is very centrally located. The staff was very knowledgeable and helpful in providing directions to various destinations. Good fitness center. We would definitly stay there again. No coffee available in the lobby and no swimming pool.
Reception staff very helpful and informative Hotel facilities very good for the cost elevators were a bit on the slow side if i am being pickey but other than that everything at the hotel was very good
The hotel is well located for the city centre and the space needle and has a nice bar / restaurant attached. The room was large, well equipted, clean and comfortable. The staff were also very helpful and I would recommend staying here.
Comfortable bed, Good sized room, microwave in room. Very clean. One lift was out of order and wasn't repaired for 2 days. The management were a bit arrogant in not putting a notice on the disabled lift. There were no apologies to the guests. My credit card had been charged and I wanted to pay cash. I had to hunt for city maps and tour brochures. It would be helpful if they were in an obvious place in the main foyer. It was a little far from the centre of town.
It is close to seattle center (5 min walk). It is quite far from seattle downtown. You have to take the public transportation. Not that much restaurants in the neigbourhood
The Staff were friendly and helpful. No Air conditioning in the lobby or hallways. My request for a room configuration of 2 double beds was ignored. Not sure if this was the hotel or booking.com
Reasonably close to downtown and the space needle. The restaurant was okay, though breakfast was too expensive. Staff were very professional. Doesn't include free breakfast, even though the Holiday Inn Express that's right behind it does. Bedsheets don't fully cover the queen beds. Free Wi-Fi was so slow as to be worthless (100kB/s).
Close to peoplease I know. Front desk staff very helpful and professional in person. Sketchy area after dark. We left a cherished item in the room and the staff was not helpful at all.
it was very comfort for us and close to the Space Needle. nothing in particular . It`s a bit far from down town , 15 to 20 minutes walk .
Cheaper parking Not easy walking area, near a major highway. Have to walk a few blocks to get away from highway to get towards downtown. Not a lot of restaurants in the near vacinity. Did not feel like a heat area, too congested in that area
The hotel was very comfortable and the rooms were spacious with all the eminities, such as refridgerator and hair dryer. The staff was very helpful and full filled all our needs from printing out walking instructions to getting us cars to take us to places.
Location, clean rooms, very comfortable beds and pillows
The staff was friendly , the location was awesome. They charged me twice for my room and had issues refunding my money , I probably won't be back because it was such a problem that didn't get solved in a timely manner.
Nothing Small room
Clean and friendly staff Need more guest laundry facilities
The location of the hotel is great. Great facilities (indoor pool, exercise room), breakfast is included and friendly staff. Parking can be hard to get in the garage when other patrons occupy two parking spots by not properly parking in a spot.
Guest services where nice and helpful. Always greeted us with a smile. Breakfast was great! The staff was on top of things. Room was clean and spacious. Close to the space needle, EMP museum and Chillouly Slow elevator. A .10 mile walk to some restaurants. Really minor things. We had a great stay overall.
Hot breakfast Bathroom amenities Smell of room Overall hotel condition was poor
The quality of the TV was excellent! Also, the selection of cable channels were excellent! Extremely disappointed that it was not until I arrived that I found out I would be charged over $16 a night to park my rental car in the lot. I thought I should have been told about this additional charge when I booked the room.
Great location, walk to the Space Needle, Pike's Market, downtown shopping. Bedding was soft and bed was comfy, towels soft as well. All inclusive breakfast had all the basics covered, and was plentiful. Carpets were stained in the hallways, and our room. While clean, our room smelled musty, and there were spots (mold?) behind the headboards and throughout the bathroom. Bathroom could stand a refresh.
Close to a lot of attractions. Price good for Seattle. Breakfast was pretty good. Bed wasn't great. Not the nicest hotel. Basically a place to sleep.
price bathroom needs some repairs/maitenance
We loved the breakfast, l think it was very complete: waffles, eggs, sausage, cereals, breads, fruit, juices, cheese, yogurt, pastries, etc. They also have complementary coffee and tea 24hr at reception, the rooms are clean, they have a keurig with k cups which is great, small fridge. Location is great. It was a bit outdated, needs renovations, the ceiling noises were horrible, l could hear people walking, not so much for the walls, the windows are also thin, the bathroom has a shower not a tub, wall paper is old and gross, But it was the cheapest and l think it was worth it.
close to space needle, friendly staff, lobby and elevators renovated extra charge for parking, overcrowded breakfast room, always low on coffee, hot tub barely warm in August, floors looks old and dirty
Good location, we got a really good price, comfy bed, very decent breakfast, hotel is old but clean, staff were friendly and helpful #1 thing: we paid for parking both nights but on the second night there were no spots available when we came back. Fortunately it was Saturday night so parking on the street was free overnight and the next day, and they refunded the parking fee. Could use new carpet in the halls, kind of a strange smell, low water pressure in shower, single pane windows get lots of condensation and drip.
The staff was welcoming, informative and just friendly! I enjoyed the free breakfast and thought the rooms were clean and comfortable. Quiet at night and in the heart of everything Seattle. They greeted me and politely verified my status as having a room each time I entered - I felt very safe and confident that anyone I encountered in the hall was another paying guest. (Seattle is known for its homeless population.) The fitness facility also had nice equipment. The TV picture went out regularly, the fixture in the sink was slightly damaged, and the hot water in the shower went ice cold if a neighbor showered or used their bathroom. The room had a refrigerator, but no microwave. I assure you, however, the attentiveness of the staff more than made up for any deficiencies in the facilities!
It was good location. Employees were chill. Good service overall. Don't charge for parking
The breakfast was excellent, the beds were very comfortable, and location was great.
Very noisy place, poor internet system in lobby Helpful staff and good breakfact
Located extremely close to Space Needle and Seattle Marathon start line
Near Space Needle. Run down, in a sketchy neighborhood, no restaurants nearby and terribly over-priced. Stay anywhere else.
The breakfast was very good. Bed was uncomfortable. Room was very small. Bathroom was too small. Traffic noise and loud talking from the hallway kept us awake all night.
Location Just about everything else. No pool or jacuzzi even though it was on the website. The place is old, smells, and need a facelift. A BIG disappointment !!
There was some mix up between Kayak and the hotel reservation system that was a bit of a pain to resolve upon arrival at the hotel. Other than that the hotel met expectations.
The hotel is close to Seattle Center, local restaurants, pubs. Easy walk to Chihuly Museum, Space Needle, Pike Street Market, etc. Rooms are very, very small, the bathroom was a micro-room, and the walls and windows have no insulation, so we could hear all the neighbors and the expressway next to us was a constant noisy nuisance, day and night. There was a party above us both nights, one until 5:30 a.m., Seahawk fans outside our window partying and it was Halloween! We kept closer to our budget by staying at QI, but you get what you pay for.
Close to downtown and pike . Hotel isn't ravishing but sufficient. Price could be lowered to make it more attractive.
I was allowed to check in at 10:30 am. With the rain that day this was an unexpected bonus. Breakfast was very good and area was very quiet even though it was Halloween weekend. The monorail was really close and convenient to get downtown. Overall it was a great stay and I'd definitely stay again.
Worst hotel I've ever stayed. Bed was very uncomfortable. The key card didn't work 3 different times and the front desk "manager" was very unfriendly about it. I told housekeeping I didn't want service and they did anyway. Touched and moved my things. Not a happy customer at all!!!
Breakfast really adds value. Ate enough to last me through the day.
Breakfast. Location. Comfortable bed Loud location, busy
Convenient location to sites. Nice underground parking. One odd thing is no plug ins to charge phones - had to use bathroom plugs. They could fix by offering a power cord. Good breakfast options.
Nice modern decor in lobby area. Hallways to rooms have been updated, nice new decor, carpet. Beautiful Internet!! Close to Streetcar that drops right into downtown Seattle shopping district / Westlake Mall and Pacific Place Shopping Centers. Our room had a nice (partial) view of Lake Union which is lovely on a sunny day! More than dismal when it's rainy tho... Comfortable pillows/bed Pool and a hot tub - complete with towels! Bike rentals station near the boat area to rent bikes and go for a spin around Lake Union or through downtown. Walking / Biking / Streetcar distance to Seattle Center Friendly staff Further from Seattle Center/ downtown waterfront / Pike Street Market than I had realized. Any savings received on the room were quickly eaten up by additional hotel fees, cab fares and public transportation costs. Lots of construction / road construction in this area, difficult confusing to get to the hotel - looks like a bunch of incomplete construction / work zones around side of hotel. No shuttle options from / to airport or train to this location. Workout facility = cardio and dumbells only. no weight machines Room Keys quite inconveniently deactivated themselves for no apparent reason. Difficult getting cab from this hotel to any other locations in city - front desk called told me "several cabs already in the area and less than 10 minute wait". None stopped!!! Empty cabs drove by... still no. Waited OVER 1/2 hour, eventually one came that was dropping guests off at the hotel but I had to flag him before he drove off, he wasn't going to pick us up either! Clearly this hotel is not a priority for the cab companies & getting to my destination timely clearly not a concern for the staff. Asked specifically for another plastic liner for the ice bucket (needed to put ice in it to ice an injury) I explained this but Instead I received a plastic bag he thought was better for that purpose - one which was for the laundry service and had holes in the bottom of it! Yay a leaking ice pack and wet pajamas! Tap water tastes like chlorine pool water. $3.50 for the bottled water in the room & kids don't read the fine print! Sit down Bistro Food options or convenience store pantry options only, main restaurant advertised yet closed or unavailable. Bistro is EXPENSIVE ($4.00 for a small pastry) NO other breakfast options nearby $6.00 dry ham sandwich, no condiments avail. desk agent went to check Bistro kitchen but then refused to give me mustard or mayo - told me none avail. ?!? Overall, for $200.00+ per night, I shouldn't have to spend so much of my time communicating with the staff here - guest needs should have been anticipated (not having to ask for a cab multiple times, being able to turn the TV on and have it work properly without having to try to figure it out then making a phone call, having the room keys work when you leave and want to re-enter your room! having mustard / mayo condiments available when people buy the sandwiches from your pantry, having lids for the Starbucks cups / vending machine coffee, etc...) Not unpleasant per se - just for that price, I shouldn't be required to participate in training your hotel staff on "how to do their jobs properly" - Suggestion: a prix fixe "buffet" style breakfast / self serve waffle iron/ toaster/ in addition to for people short on time but still want to eat and no time for restaurant service. This option is a huge plus and deciding factor in determining whether a hotel receives my future loyalty... even if it's not free or include with the room!!
I liked the view, the customer service in the front desk. Easy to get around for the location of the hotel with near by stores. Hotel was very clean. Unaware of the 27 dollar parking fee. Would appreciate if they told us ahead of time about the fee, which wasn't a problem, but wasn't expecting the surprise because it wasn't stated when I booked my reservation online.
I liked everything about the facilities and staff. Helpful and nice. The location could have more nearby restaurants. But that's very minor.
The staff were very friendly and helpful. Parking was too expensive.
Fairly close to bus stops that will take you to UW or downtown. Rooms are well kept and decent size. Parking is $30 a night. A public lot just around Lake Union on Fairview is $22 for 48 hours. The hotel menu is obviously overpriced, but World Sports Grille on Westlake and 9th has decent food for takeout.
The staff was excellent in my opinion. Very helpful. Very friendly. I stayed four nights. My room was clean and spacious for just me. The location of the hotel is across the street from Lake Union Park and all of its amenities (including a few nice restaurants), close to the trolley, and within walking distance of downtown shops. The restaurant staff was also very nice. I ordered a breakfast to go the day I left for the airport, and the young lady working behind the restaurant counter brought my boxed breakfast to me as I waited at the front desk. Very nice. Nothing was that bad. I missed a dry cleaning pick-up one morning, but I think that was my fault. No complimentary bottled water in the room. While the staff was great, they could've been a bit more knowledgeable of the surrounding neighborhood. I find everyone today seems to rely on quick Internet searches (which I can perform) as opposed to actually knowing the neighborhood. In general, though, every staff person with whom I dealt smiled, was courteous, and was helpful.
$27/day parking charge was ludicrous.
Location was across the street from beautiful Lake Union Park. About 1.5 mile one-way walk to Seattle Center. About 1.5 mile one-way walk in other directon from Chipotle and a Whole Foods. Cost
The view was amazing. Staff was very nice and helpful. Great free breakfast No restaurant on site and bar was just beer and wine
Complimentary breakfast was wonderful, make own waffles, hot eggs sausages, ceareals, coffees, juices, buffet style. Cleaning staff was quiet and polite, did great job. Front desk very responsive and extra polite. Fixed our stove top where knob was broken off in one day. Heat settings were comfortable. Well equipped gym with modern machines and very clesn. Beautiful architecture. Excellent handicap accessibility. Lovely waterfall in lobby. Televisions everywhere and large business center. Good free wifi. Nice little store for neccessities, snacks around the clock. Safe feeling neighborhood. Near a park by marina, close to museums. Good transport to are attractions. Easy check-in and departure without hassles. Beds were best comfort of any hotel visited. Great concierge services. The pool was too chlorinated, not heated. Spa hot tub not open at all. Far too many dogs everywhere, although none were barky. Rooms are suoer ckeaned before you arrive if you request it, but ours got switched when we artived, so no clue if that was done on our room. Allergens are found in the air and I had symptoms the entire time. Woukd not return. To their credit, the dog owners kept the dog on leashes. No fights ensued. No foul animal odors in common spaces. Great location for families who love their pets. Just not for me.
How close to Seattle attractions The old elevators
The location is perfect for our stay! The room was clean and it has a nice view of the space needle..
Hotel has neat and clean rooms with a modern feel, and great location. The room price should include breakfast. It is a bit of a downer and the room price feels a bit more without this basic offering.
this place is badly over priced
Was clean, comfy and the proximity to Seattle's iconic Space Needle was very convenient (walking distance). EMP museum and more are right there too. Breakfast at in-hotel restaurant was a great value.
Number 1, the location! Close to so much, and close to transportation to see more. Very up to date rooms, lobby and restaurant. Staff was always professional, but friendly and helpful. It would have been nice to have had a shuttle to get to airport.
Location, location, location
The breakfast was very good but not included in your hotel room. We bought breakfast every morning at the restaurant but it was very good. The chef would switch it up every day and the restaurant was very clean. They bathrooms were run down from being old. The water in the shower would back up into the tub every time we took a shower. The staff was very nice and the room was very clean. The bathroom plumbing would be the only con.
Near everything we wanted to see. Friendly staff. Nice spacious room. Poor breakfast options. Wifi wasn't very stable.
The location. Prime downtown near good restaurants, within walking distance. This place is old and super dated. I laughed when we walked in. I pulled my phone out, to look at the photos if the hotel from the website and, well they're technically accurate. This place is in desperate need of a refresh or remodel. This is a pretty expensive area to stay, around $350. But for not much more, I could've gotten a much nicer experience at one of the other nearby hotels. Or even an Airbnb. But definitely not here.
It was cheap and easy access to Seattle's downtown. Breakfast was not adequate and ended too early.
Great location and clean Advertised newly furnished but furniture was obviously older and some pieces very battered..Also advertised a hot breakfast but only coffee, OJ, mini bagels and mini muffins provided. No fruit or even cereal or toast. The outlets in the room were so over loaded that you had to unplug the frig to watch TV. Bathroom fan was so loud it sounded like a helicopter. Knobs on the heater were stripped so they just spun when you tried to adjust the heat. The elevator was out of service. They were asking that the plastic knives not be thrown away and no liners provided for the ice buckets which made me question if they were sanitary or not. I decided it wasn't worth the risk and didn't risk using either...
The hotel has potential but their was a lot of work that needed to be done. The continental breakfast was a joke!
great location close to the space needle, nice bathroom close to a big road. Very old rooms
Nothing Poor bed. Noisy. TV reception was sporadic at best.strange smell in room. Light in room did not work... electrical cord was cut. Pretty scary overall.
The only reason to stay here is because it's a third of the price of anything around it. There is, however a $10 fee for parking that is not reflected in the price. Oh, and it is close to the space needle. I guess that's two reasons. Old. Outdated. Countless cigarette burns in carpet. Construction all around. Bad smell. Hidden parking fees. Uncomfortable beds. Yard sale type furniture. Paint chipping off walls. This list just goes on and on...
It was in a very convenient location. The hotel wasn't horrible, but the beds were really hard and uncomfortable and they use the word "continental breakfast" loosely. They only had a few muffins, bagels and apples. No cereal, milk, oatmeal.
The hotel was quiet and in a great location by the Space Needle. Not luxurious but comfortable enough.
Nothing!! I would love a refund!!! Dirty, too expensive, terrible customer service, terrible location, couldn't even use swimming pool.
The only good thing about this hotel was the front desk clerk. She should find a job at a better hotel asap. The place was a total dump!!! Toilet seat was falling off.I Had to screw the bolts back in myself to be able to use it. Tv remote was broken. The fridge still had the prior quests old food in it & it was very dirty.I Stayed 2 nights & paid full price for both nights but they didn't change the sheets on the bed, they just remade the bed. The hot water knob on the tub was broken & hardly any hot water came out. The clock was set for the wrong time so I missed the breakfast in the lobby. I have stayed in a lot of hotels & this place has the worst I have ever seen. I would have left but couldn't find another place in the area with such short notice.
The place is barely habitable. Unclean and dirty.
How close it was to the Seattle Space Needle Our first rooms door could open without a key!
Location location location. This hotel is right next to the space needle and within walking distance to downtown. Breakfast was very good, only had to wait a few minutes for a made to order omelet and the rest of the spread was also very good. Room was very nice and ample seating for several visiting friends on sofa. Rooftop deck was the perfect place to enjoy a few beers right under the space needle at night. Rooftop deck closed at 10, could be later. No other complaints, this hotel is definitely my go-to from now on when I visit Seattle.
Across the street from the Space Needle. Room was well designed, spacious and clean. Staff was very friendly. We love to walk around Seattle and this was a perfect location. Breakfast and WIFI were included. Breakfast was fair to good compared to most hotel breakfasts, however the coffee dispensers we're insufficient to keep up with demand - this was a consistent problem on each of the three days that I stayed.
Room was larger than I expected and had a small kitchen area that I used to make myself tea. Free breakfast was pretty solid too. It was a little confusing at first but I love the energy efficiency that results from connecting the keycard to the power system. The air conditioning system created a strong draft over the bed. I had to turn it off to get to sleep. Also the water tasted off in some way and the pillows weren't super comfortable.
Fantastic location near Space Needle. I arrived at 11pm to find out that they overbooked. Despite being a loyal Platinum member with Hyatt, they sent me to another, far inferior location several miles away. The only logic they provided was that it was cruise season. I'm never staying here again.
Great location to the sites in Seattle. Breakfast was good but many items were not kept stocked during the time breakfast was open. It seemed they were understaffed for the breakfast hour with the sparse food and areas that were not kept clean.
The hotel was close to the space needle and even offers a shuttle to take you closer to downtown. Hotel staff was very friendly and they allowed us to check in early at no extra cost. I will definitely stay there again.
We had a great stay at the Hyatt Place. It has a free shuttle service that takes you to all the great place's to shop and dine. The only thing is if you want the schuttle on the weekends plan to wait. We ended up using a cab most of the time over the weekend. The staff is friendly and accomodating. The maid service can be slow to clean your room but if you request it on the way out the door it will get done. I would stay here again!
Out of all the hotels in walking distance to the Space Needle that we've stayed at, this was by far the best for the price! A short walk to the Space Needle area, clean large room that slept our family of 5 comfortably, free wifi, and the included buffet brekky was great. Hotel has a free shuttle that will take you anywhere within a mile as well. There's a Walgreens directly across the street in case you need snacks etc. Only downside was the $20+tax for parking. We will definitely stay here again when visiting Seattle.
Although a bit pricey, the Hyatt Place was in a good location, the room/common areas were very clean and the room itself was very nice. I've stayed in many Hyatt Place hotels all around the country and this one was by far the most expensive, even though they're pretty standard as far as accommodations go. The only negative about the hotel is the noise...I woke up several times due to sirens, car horns, etc.
We stayed on a warm night in august. tried to leave air conditioner on to keep room cool and every time it came on it woke me up, turned it off and room was to warm. Bring some ear plugs
I booked this room for my friend's bachelorette party and we were not disappointed! In fact, the complimentary shuttle saved us a ton of money on taxis because we were a large group (12+ girls). The shuttle only goes within a mile of the hotel, but it took us to the restuarant where we had dinner reservations (on 5th) and all over Belltown. Not only does it take you there--you can call for pick up too! We had a great time and the room was spacious enough to seat guests for games and appetizers beforehand. (Beautiful and clean too!)
Stayed here for 1 night mid-week; were able to check in early and park our car so we could make the most of our first day. Hotel is only 2.5 blocks from Space Needle, Science Centre, and duck tour which were all great experiences. Room was great size for 3 females (2 queens and a queen sofa sleeper with a room divider), nicely laid out and decorated and clean. Beds were very comfortable. Free breakfast was great and we used the free shuttle a few times with no problems (don't forget to tip the driver!). The only concern I had was that I don't think this area of town is the best at night, and it would have been nice to have a view but not necessary. Would stay here again!
The hotel was very good value for money. Our room was very comfortable and clean. The staff was very friendly. The hotel's shuttle service was efficient and useful for getting around the downtown area. While they offer free breakfast, it was too basic and insufficient. All in all, though this hotel is a good deal.
This hotel provides everything you expect from Hyatt Place (large beds, full size couch / sofabed, fridge, workspace, wifi, etc) with breakfast and an indoor pool as well. It's easy walking distance to the space needle and only 15 min to the waterfront areas and pike place. Overall a fantastic place to stay.
Great location, great poperty..... highly recommend it while visiting Seattle...
This is not a fancy hotel, but it is a great place to come back to after a day of sight-seeing. The room was really spacious (with a sleeping area and small 'living room') and clean. Good central location. I would definitely stay here again.