Overview

Sheraton Raleigh Hotel

421 South Salisbury Street, Raleigh, NC 27601, United States
+1 919 834 9900

RM 623+

Overall guest ratings

7.9/10 Good
Based on 680 reviews

Review highlights

  • 8.6
  • 7.9
  • 4.4
  • 4.3

Good to know

  • Friendly service

Nearby

    show all

    About

    Get lost in the sights and sounds of downtown Raleigh. The hotel is less than a block from the Raleigh Convention Center and just a leisurely walk from the state capitol, museums, restaurants, nightlife, and the Progress Energy Center for the Performing Arts. Our 100% smoke-free hotel features a polished, contemporary flair throughout all guest areas. Connect with colleagues in our restaurant and lounge, meeting spaces, or via computer workstations located in our lobby. Reenergize in our indoor heated pool or new Sheraton Fitness. Our 353 renovated guest rooms and suites all feature the ultra-comfortable Sheraton Signature Sleep Experience and flat-panel LCD TV. Frequent guests rank our Club Lounge among the best of Sheraton's downtown hotels—and the expanded amenities and menu show you why.

    Less More
    Starwood Hotels

    Amenities

    • Fitness centre
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Cribs available
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Internet (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Storage available
    • Wedding services
    • Terrace/Patio
    • Wi-Fi
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    Based on 680 reviews
    • 8.6 "Location is great."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Business sites within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
    • 7.9 "Good service."
      9.0 "90% found the staff to be very friendly."
    • 6.3 "Breakfast is mediocre."
      6.0 "Breakfast prices were ok, according to 60%."
    • 5.2 "Average comfort."
      6.5 "Beds were acceptable for 65%."
    • 4.4 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
    • 4.3 "Rooms are not good."
      3.0 "70% said rooms were dirty."
      1.0 "90% thought they were poorly maintained."
      1.3 "87% complained about the bathroom."
      0.5 "95% found problems with the furniture."
      4.7 "53% said rooms were small."
      1.8 "For 82%, the rooms looked old."
      0.6 "94% had problems with the shower."
      4.1 "59% were unsatisfied with the kitchenette."
      0.0 "100% said the bathroom was dirty."
      0.0 "Air conditioning was criticized by 100%."
      0.6 "94% criticized the small bathroom."
    • 4.1 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      0.9 "91% complained about the elevator."
      1.7 "83% thought the facilities needed updating."
    • 4.1 "Value below average."
      3.0 "70% thought it was overpriced."
    • 3.9 "Internet is poor."
      3.0 "70% thought it was overpriced."
      4.8 "52% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.9 Good
    Based on 312 reviews
    • 8.7 "Location is great."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.1 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 6.1 "Breakfast is mediocre."
    • 5.0 "Average comfort."
      4.4 "56% said rooms were small."
      2.3 "77% thought it was too noisy."
      0.7 "93% criticized the small bathroom."
    • 4.6 "Vibe wasn't good."
      1.7 "83% criticized the unstylish hotel."
    • 4.6 "Rooms are not good."
      3.2 "68% said rooms were dirty."
      1.4 "86% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      0.6 "94% found problems with the furniture."
      4.4 "56% said rooms were small."
      1.7 "For 83%, the rooms looked old."
      4.3 "57% were unsatisfied with the kitchenette."
      0.7 "93% criticized the small bathroom."
    • 4.1 "Value below average."
    • 4.0 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      0.7 "93% complained about the elevator."
    View all review categories

    Overall rating

    8.0 Good
    Based on 163 reviews
    • 8.7 "Location is great."
    • 8.0 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 6.4 "Breakfast is mediocre."
    • 5.1 "Average comfort."
      6.1 "Beds were acceptable for 61%."
    • 4.3 "Internet is poor."
    • 4.3 "Value below average."
    • 4.3 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
    • 4.0 "Rooms are not good."
      0.9 "91% thought they were poorly maintained."
      1.4 "86% complained about the bathroom."
      2.9 "71% said rooms were dirty."
    • 3.2 "Generally quite dirty."
      2.9 "71% said rooms were dirty."
    View all review categories

    Overall rating

    7.7 Good
    Based on 108 reviews
    • 8.3 "Location is great."
    • 7.7 "Good service."
      9.0 "90% found the staff to be very friendly."
    • 4.7 "Not very comfortable."
    • 4.3 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
    • 4.3 "Vibe wasn't good."
    • 4.2 "Rooms are not good."
      2.9 "71% said rooms were dirty."
      1.4 "86% thought they were poorly maintained."
      1.4 "86% complained about the bathroom."
    • 4.2 "Internet is poor."
    View all review categories

    Overall rating

    7.6 Good
    Based on 95 reviews
    • 8.6 "Location is great."
    • 7.9 "Good service."
      8.6 "86% found the staff to be very friendly."
    • 5.8 "Average comfort."
    • 4.4 "Rooms are not good."
      2.7 "73% said rooms were dirty."
      1.1 "89% complained about the bathroom."
      0.4 "96% found problems with the furniture."
      0.8 "92% thought they were poorly maintained."
    • 3.8 "Value below average."
    • 3.8 "Vibe wasn't good."
    • 3.7 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
    • 3.4 "Internet is poor."
    View all review categories
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    shops in restaurants
    downtown raleigh
    beat up and old
    great location
    downtown proximity
    beautiful hotel
    sheraton
    pay for parking
    microwave or refrigerator
    expensive overnight parking
    headboard
    prime downtown location
    contacting corporate
    blanket was dirty

    Photos
    Map

    Map