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Hotel Palace Royal
4 stars

Hotel Palace Royal

775 Honoré-Mercier Ave, Québec City, QC G1R 6A5, Canada
Québec City, Canada
See location+1 418 694 2000
From
RM 503
Cheapest

rate per night

8.0
Very good
based on 2914 reviews
2,914 reviews
Room type
Provider
Nightly total
Classic room
RM 503
Double room
RM 570
Queen room
RM 572

Photos of Hotel Palace Royal

Overview

Rating

Situated in the heart of the historic district of Quebec City, the Hotel Palace Royal is a 4-star hotel that is well-suited to business and leisure travelers alike. The hotel is just minutes from Parliament Hill and the Quebec City Convention Centre, making its central location ideal for sightseeing or staying close to downtown on a business trip. The hotel is close to horse-drawn carriage tours of the city, the Theatre du Capitole, Quebec City museums, and more. Public transit is nearby, as well, making it easy to see the rest of the city.

This luxury hotel provides a number of amenities for guests, including an indoor garden and swimming pool area, indoor parking, nine different reception halls and event spaces, and a renowned steak house on site. The Hotel Palace Royal provides complimentary WiFi to all guests, as well as a hot tub, sauna, concierge and butler services, room service, a bar, a fitness center, and spa and massage therapy services. Guests can rent cribs and playpens for babies and toddlers, and the entire hotel is a smoke-free property.

There are 234 guest rooms and suites to choose from, which offer upgraded amenities, modern luxurious decor, and memory foam mattresses. All guest rooms offer hardwood flooring and various views of Quebec City. There are upgraded suites and family rooms available at this hotel, which offer additional living and sleeping space along with extra amenities. The hotel also provides a number of planning and event services with its various meeting and event space rentals.

Rating
8.0
Very good
Based on 2,914 verified guest reviews

Latest deals for Hotel Palace Royal

Thu 8/5
Fri 9/5
Deluxe room
bed type unknown
Standard Room
bed type unknown
bed type unknown
King room
bed type unknown
1 king bed
1 king bed
Double room
bed type unknown
bed type unknown
bed type unknown
Queen room
bed type unknown
bed type unknown
bed type unknown
Classic room
1 queen bed
2 double beds
2 double beds
Luxury Room
1 king bed
1 king bed
1 king bed
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at Hotel Palace Royal

  • Indoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk

General

  • Family rooms
  • Seating area
  • Garden view
  • Hardwood or parquet floors
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • City view
  • Pool view
  • Storage available

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Dustbins

Bathroom

  • Shower
  • Bathtub
  • Bidet
  • Hairdryer
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom

Dining

  • Packed lunches
  • Special diet menus (on request)
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Vending machine (drinks)
  • Dining table

Kitchen

  • Microwave
  • Refrigerator
  • Coffee machine
  • Dining area
  • Kitchenette

Accessibility and suitability

  • Disabled access
  • Lift
  • Hypoallergenic
  • No smoking
  • Toilet with grab rails

Pool and spa

  • Massage
  • Hot tub
  • Indoor pool
  • Sauna

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Media and entertainment

  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids meals

Bedroom

  • Sofa bed
  • Wardrobe or closet

Parking and transportation

  • Parking

Outdoor

  • Balcony

Things to do

  • Gift shop

Health and safety

  • Safe

Fitness

  • Fitness centre

Reviews of Hotel Palace Royal

8.0
Very good
2914 verified ratings
Wonderful
1261
Very good
627
Good
471
Okay
194
Fair
175
Mediocre
78
Poor
108

Summary of reviews

Guests say
Guests appreciated the hotel's excellent location and comfortable beds, but many expressed dissatisfaction with the cleanliness and service quality. Issues such as dirty rooms, poor maintenance, and inadequate service were frequently mentioned, leading to an overall feeling that the hotel did not meet expectations for the price.
AI-generated from customer reviews
Location9 out of 10
Service2.5 out of 10
Cleanliness2 out of 10
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All reviews

6.0
Okay
Anonymous, Oct 2022
Location was great, facilities were wonderful, however, we waiting in a very cramped space for over an hour to check in. There were only 3 clerks checking people in and apparently 1 was training. Check in was extremely slow, no apology was give , and when asked the manager shrugged his shoulders. There were no accommodations made for those unable to stand , nor even water offered to guest. When we...
Read more
10
Wonderful
Anonymous, Sept 2018
Pros (+) The hotel is in an excellent location. Easy to walk to everything. The staff was friendly and had many suggestions on places to eat and visit. The room was well appointed and quite large.
Cons (-) We got to the hotel at 4:30 ( check-in is at 4:00 ) ..there was a long line that didn't move very fast. There was one group that did hold up one agent for a considerable time but it still was a lengthy wait to check in.
10
Wonderful
Anonymous, Aug 2018
Pros (+) The pool, spa, view of the view, view looking down from our balcony to the pool, hot tub
Cons (-) Beautiful comfortable decor, very enjoyable comfortable stay in the heart of an equally Beautiful City
9.7
Wonderful
stuart, May 2018
Pros (+) It's close to everything in Quebec, I recommended it.
9.4
Wonderful
Christine, Oct 2017
Pros (+) Great location... was quiet, we were on the 10th floor with a balcony over looking the pool area. Staff was nice and friendly. Room was a family suite and my brother came with us. Was close to old Quebec and we were able to get around with not a ton of walking
Cons (-) garage was very tight to get around...
8.5
Very good
Virginia, Feb 2017
Pros (+) The rooms were nice. The pool area was also nice. Location was perfect.
Cons (-) The floors in the room could use some repair. Otherwise it was nice.
9.7
Wonderful
Jonathan, Jul 2016
Pros (+) We enjoyed five nights in a family suite at Hotel Palace Royal. We had our adult nephew with us, and this struck the right balance of family togetherness and privacy -- even having two TVs was a plus. The hotel's location was convenient to everything, yet our room was quiet and the beds were very comfortable. The room layouts are well thought-out, including the spacious two-part bathroom. The deco...
Cons (-) The pool is ideal for small children or adults who just want to get in and out, but it isn't suited for swimming laps. Rooms with balconies overlooking the pool might have some chlorine smell and noise.
Read more
10
Wonderful
Anonymous, Jul 2016
Pros (+) Staff was very friendly, bilingual and helpful. We had a larger than typical room as it was handicapped accessible. The kids enjoyed the pull out sofa bed in the separate sitting area (separated by glass doors from the bedroom area) and the jetted tub. The location is very convenient to the Old City and The Citadel. Both areas are just a short 10-15 minute walk. There is also a bus station behind ...
Cons (-) The parking garage has very narrow travel lanes with many tight turns. We had a minivan and ended up scraping into a wall due to the tight turn to enter the garage. The parking spots themselves are also very tight with a minivan. If you have anything larger than a small sedan, you may find the underground parking area a challenge to navigate. The maximum height is just slightly over 6 feet so that...
Read more

Location

775 Honoré-Mercier Ave, Québec City, QC G1R 6A5

What's nearby

  • Parliament Building393 m
  • Price Building0.6 km
  • Ursulines de Quebec Museum0.6 km
  • La Maison Simons0.7 km
  • Quebec City Armoury0.7 km
  • Quebec City Town Hall0.7 km
  • Quebec City Centre0.7 km
  • Notre-Dame de Québec Cathedral0.7 km
  • Citadelle of Quebec0.8 km
  • Church Notre-Dame-des-Victoires1 km
  • Cartier-Brebeuf National Historic Site2.3 km
  • Laval University5.7 km

Policies

Check-in/Check-out

Check in anytime after 17:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
License number: 160705, 2025-11-30

Essential information about Hotel Palace Royal

Low season

July

High season

July

Average price (weeknight)

RM 885
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at Hotel Palace Royal

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Hotel Palace Royal

  • The cheapest price a room at Hotel Palace Royal was booked for on KAYAK in the last 2 weeks was RM 885, while the most expensive was RM 885.
  • How long should you stay at Hotel Palace Royal? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at Hotel Palace Royal

  • Where is Hotel Palace Royal located?

    Hotel Palace Royal is located at 775 Honoré-Mercier Ave in Vieux Québec, 0.1 km from the centre of Québec City. Parliament Building is the closest landmark to Hotel Palace Royal.

  • When is check-in time and check-out time at Hotel Palace Royal?

    Check-in time is 17:00 and check-out time is 11:00 at Hotel Palace Royal.

  • Does Hotel Palace Royal offer free Wi-Fi?

    Yes, Hotel Palace Royal offers free Wi-Fi.

  • How far is Hotel Palace Royal from the airport?

    Hotel Palace Royal is 12.6 km from Québec City.

  • Does Hotel Palace Royal have a pool?

    Yes, Hotel Palace Royal has a pool on-site.

  • How does KAYAK find such great Hotel Palace Royal hotel deals?

    KAYAK scours the web for all room deals available at Hotel Palace Royal in Québec City and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Palace Royal and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Palace Royal.

See more FAQs

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4-star hotel
Hilton Quebec8.6 Excellent (2,942 reviews)0.23 kmOutdoor pool, Fitness centre, RestaurantRM 790+
3-star hotel
Hotel Manoir D'Auteuil9.1 Excellent (894 reviews)0.32 kmBar/Lounge, Free Wi-Fi, Coffee machineRM 798+
4-star hotel
Quebec City Marriott Downtown8.1 Excellent (573 reviews)0.1 kmFitness centre, Restaurant, Bar/LoungeRM 948+
4-star hotel
Le Capitole Hotel9.3 Excellent (1,369 reviews)0.14 kmIndoor pool, Fitness centre, RestaurantRM 1,077+
3-star hotel
Hotel Manoir D'Auteuil9.1 Excellent (894 reviews)0.32 kmBar/Lounge, Free Wi-Fi, Coffee machineRM 798+
4-star hotel
Hilton Quebec8.6 Excellent (2,942 reviews)0.23 kmOutdoor pool, Fitness centre, RestaurantRM 790+
4-star hotel
Quebec City Marriott Downtown8.1 Excellent (573 reviews)0.1 kmFitness centre, Restaurant, Bar/LoungeRM 948+

Good to know

Value for money

7.5

Distance to city centre

0.1 km

Nearest airport

Québec City

Distance to airport

13.4 km