Overview

Casa Melissa

Av Juarez Mza1 LT4 Centro, 77710 Playa del Carmen, QR, Mexico
+52 984 803 2474

RM 522+

Overall guest ratings

7.7/10 Good
Based on 179 reviews

Review highlights

  • 9.4
  • 9.2
  • 8.3
  • 1.2

Good to know

  • Great view
  • Clean hotel facilities
  • Clean rooms
  • Close to public transport

Nearby

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    About

    When you stay at Casa Melissa, you'll be within a 15-minute drive of El Camaleon Golf Club and Xcaret Eco Theme Park. Guests can enjoy the outdoor pool, and hiking/biking trails, kayaking, and mountain biking are nearby. Other highlights include a garden, and rooms offer plasma TVs and minibars.

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    Amenities

    • Free Wi-Fi
    • Concierge service
    • Outdoor pool
    • Air-conditioned
    • Pets not allowed
    • Parking (surcharge)
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    Based on 233 reviews
    • 9.4 "Perfectly clean."
      9.6 "96% said rooms were clean."
      9.2 "92% thought it was clean."
    • 9.2 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
    • 8.3 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
    • 6.6 "Rooms are ok."
      6.3 "63% thought the minibar was ok."
    • 1.2 "Disappointing internet connection."
      0.4 "96% said the wifi quality was bad."

    Overall rating

    7.4 Good
    Based on 123 reviews
    • 9.4 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 9.2 "Perfectly clean."
    • 8.4 "Great service."
    • 6.8 "Rooms are ok."
    • 6.0 "Average comfort."

    Overall rating

    7.9 Good
    Based on 109 reviews
    • 9.5 "Wonderful beach."
    • 9.5 "Perfectly clean."
    • 9.2 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
    • 8.3 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 8.3 "Good value."
    • 6.4 "Rooms are ok."
    Good to know
    "Great view"
    "Clean hotel facilities"
    "Clean rooms"
    "Close to public transport"
    data provided by TrustYou

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