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Hotel Cielo
3 stars

Hotel Cielo

Calle 4Norte Entre 5ta Y 10av - Col, 77710 Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
See location+52 984 873 1227
From
RM 179
Cheapest

rate per night

8.0
Very good
based on 171 reviews
171 reviews
Room type
Provider
Nightly total
Double room
RM 179
Standard Room
RM 280
Superior room
RM 317
32 more Hotel Cielo deals
32 more Hotel Cielo deals

Photos of Hotel Cielo

Overview

Rating

Situated within a 10-minute walk from Terminal Foranea de Autobuses Station, Hotel Cielo offers guests a private beach and a rooftop terrace. Close to shops and restaurants, the hotel provides a convenient base while visiting Playa del Carmen.

Hotel Cielo has recently been refurbished and offers a 24-hour reception, an airport shuttle and babysitting/child services. A wireless internet connection is also available. Just minutes from nearby clubs and bars, this 4-star hotel also allows guests to easily discover the local nightlife.

Hotel Cielo features bright rooms equipped with a hair dryer, plus all the essentials to ensure a comfortable stay.

The hotel houses both restaurant and bar where guests can unwind at the end of the day with a meal and a drink.

Hotel Cielo is set in the popular tourist destination of Centro. Xcaret Archaeological Site and Xcaret Eco Theme Park can be easily reached by car.

Rating
8.0
Very good
Based on 171 verified guest reviews

Latest deals for Hotel Cielo

Thu 8/5
Fri 9/5
King room
bed type unknown
RM 352
1 king bed
RM 366
1 king bed
RM 378
Double room
bed type unknown
RM 179
bed type unknown
RM 211
bed type unknown
RM 236
Superior room
bed type unknown
RM 317
bed type unknown
RM 346
bed type unknown
RM 368
Standard Room
bed type unknown
RM 280
bed type unknown
RM 413
bed type unknown
RM 452
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at Hotel Cielo

  • Private beach
  • Restaurant
  • Room service
  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Meeting/Banquet facilities

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Linens
  • Towels
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Air-conditioned
  • Free Internet
  • Conditioner

Services and conveniences

  • Wedding services
  • Car hire
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • 24-hour front desk

Bathroom

  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Outdoor

  • Terrace/Patio
  • Beach towels
  • Balcony
  • Private beach

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Things to do

  • Eco tourism
  • Beach access
  • Bicycle hire

Parking and transportation

  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)

Accessibility and suitability

  • No smoking
  • Private entrance

Dining

  • Restaurant
  • Food can be delivered to guest accommodation

General

  • Family rooms
  • City view

Health and safety

  • Daily housekeeping
  • Safe

Laundry

  • Laundry service

Bedroom

  • Extra-long beds (> 2 metres)

Workspace

  • Desk

Reviews of Hotel Cielo

8.0
Very good
171 verified ratings
Wonderful
93
Very good
35
Good
20
Okay
8
Fair
3
Mediocre
4
Poor
8

Summary of reviews

Guests say
Guests appreciated the hotel's excellent location and friendly staff, highlighting the convenience of being near 5th Avenue and various amenities. However, many reviews pointed out significant noise issues from nearby clubs and other guests, which affected their sleep quality. Some guests also mentioned concerns about room conditions and cleanliness, but overall, the positive aspects of service and location stood out.
AI-generated from customer reviews
Location9.5 out of 10
Service9 out of 10
Noise Level1 out of 10
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Location

Calle 4Norte Entre 5ta Y 10av - Col, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • Albertos SCUBA167 m
  • Parque 28 de julio381 m
  • Terminal Marítima de Playa del Carmen394 m
  • Aviario Xaman Ha0.9 km
  • La Fe1.1 km
  • Beyond Diving1.1 km
  • Mexico Blue Dream1.1 km
  • Mamita's Beach Club1.2 km
  • O2 Mexico1.5 km
  • The Reef Marina1.8 km
  • Playacar Golf Club1.9 km
  • Underwater Technical World2.7 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Hotel Cielo

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Hotel Cielo

  • Where is Hotel Cielo located?

    Hotel Cielo is located at Calle 4Norte Entre 5ta Y 10av - Col in Centro, 0.5 km from the centre of Playa del Carmen. Albertos SCUBA is the closest landmark to Hotel Cielo.

  • When is check-in time and check-out time at Hotel Cielo?

    Check-in time is 15:00 and check-out time is 12:00 at Hotel Cielo.

  • Does Hotel Cielo offer free Wi-Fi?

    Yes, Hotel Cielo offers free Wi-Fi.

  • How far is Hotel Cielo from the airport?

    Hotel Cielo is 18.9 km from Cozumel. Hotel Cielo is 50.4 km from Cancun.

  • How does KAYAK find such great Hotel Cielo hotel deals?

    KAYAK scours the web for all room deals available at Hotel Cielo in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Cielo and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Cielo.

See more FAQs

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3-star hotel
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Good to know

Value for money

7.8

Distance to city centre

0.5 km

Nearest airport

Cozumel

Distance to airport

19.0 km

Everything you need to know for your stay in Playa del Carmen