Playa de las Américas Resorts

The Conquistador is an ideal situation and people return to this hotel year after year!

The hotel is at the center of the tourist area and at the same time by the beach front. The hotel is clean with good facilities. The swimming pool area is very well organised with four different sections of the swimming pools. The entertainment team is excellent and they always have something going especially for the kids. The food is excellent and of a very good quality. The staff is helpfull and friendly. Good value for money. Having to wake up early in the morning and place your towels in sunbeds around the pool area to reserve a place for the rest of the day.

The staff were very friendly, the hotel was central to everywhere. The pools were nice and clean. We went half board and the food was lovely, plenty of choice of meals to suit everyone. I got fish one night and it was cooked fresh infront of me, really nice. The cleaners were very friendly and did a brilliant job. Only bad point, when checking in had to wait nearly an hour, staff on desk were very slow and I noticed same problem with others but after We got checked in had a pleasant stay, from bar staff to cleaners was made to feel very welcome. I would definately return to this hotel.

Relaxing and friendly No

Room smaller than expected

best location in tenerife bathrooms need refurbishing

Great central location. Decent selection of food. Nice pool and plenty of sunbeds. Very uncomfortable beds! Noise from surrounding bars at night

All the staff were so obliging and helpful - the facilities were excellent and the food was great. The bed was very hard and I found it difficult to sleep on it. By the time the week was over my neck and back were very sore.

Excellent service, quiet, comfortable and well located.The Feista held on Thursdays was entertaining. The public areas are overstyled!

As a solo traveler, the comfort, the location, the security and english channels on the tv were important. I enjoyed my stay and would go back. This hotel is part of The Nostrum Resort so Sir Anthony and Medditerian Palace are all in same complex. Glad i choose The Cleopatra, very nice hotel.

We spent a fantastic time in this hotel. We"ll be back for sure. It was one of the best holidays we've had. The hotel has a very good location, nice pool, very nice staff and perfect service. Very tasty various meals. The hotel was not overcrowded, there were plenty of sunbeds. Good entertainment program during the day and in the evening. Tiny pillows. Useless ancient hair dryer. Poor noise insulation. The walls are so thin you can hear everything the people are saying or doing in the next room. The evening entertainment program started too late (22.45). Unfortunately, the beach doesn't belong to a hotel due to the Spanish legislation, that's why it's so dirty. The sand was full of cigarette butts and packs, tissues, beer caps and other litter.

Very good breakfast and location

This is an excellent hotel in an outstanding location in Playa De Las Americas. Situated right on the beach, we used the small beach right outside the hotel a couple times, even though the shore was a bit rocky. A nicer, larger beach can be found on the other side of Puerto Colon, known as Torviscas Playa. The food was very good, and the selection was absolutely huge, although I have had better food at other resorts. There is certainly something here to be found for everyone. I had requested a room on a higher floor to avoid any noise that may occur at lower levels, and they accomodated my request with a nice 10th floor room with a beautiful view overlooking Puerto Colon, Torviscas, and the sea. All hotel staff was very accomodating! Hotel room was a bit small and out-dated, and in need of remodeling. Beds were very hard.

Location and hotel facilities. Room,lack of conveniently placed elect sockets. Bed on wheels not very stable.In all room not up to standard compared with other facilities in hotel.

We have stayed there often in the past and really like the warmth and professionalism of the staff Some facilities could benefit from a "face lift"

Breakfast, pool area, location. Rooms a bit outdated, elevators hard to catch.

Excellent breakfast buffet, Great Spa with friendly professional therapists Staff/ service in Breakfast Room. Felt if you were not in a Club Room you were ignored

Nice, spacious room.Beautiful swimming pools, Very good breakfast buffet.Quiet.Beatiful location next to La Caleta with good walking possibilities along the seaside. Mediocre restaurants. Drinks and food expensive.Premium De Luxe Room with sea view: somewhat poor view of the sea and closed in balcony.Better towels.

Location, comfort, peace and quiet in the rooms, beds, efficency of the staff and the hotel had a nice feel to it. Too many noisy children and having to struggle to secure a sun lounger from the Saturday onwards. Also, the restaurants and refreshments at the hotel were very expensive.

Although the hotel was only 35% full the sunbathing area on the lawned area as well as by the poolside was excellent and spacious. The breakfast was well provided for with free champagne if you wanted it. The prices charged for drinks and snacks were expensive, which we were warned about by the locals! I.E. 4.5 euros for half a litre of bottled water, which resulted in many people going to the local spa, across the road and stocking up with provisions, slightly embarassing when re- entering through the main entrance but unusally the staff did nit seem to mind this and on a good note we were actually provided with an empty 2nd fridge in our room, which we were told was for our own personal use