Playa de las Américas Resorts

location and views bathrooms very old fittings

We didn't like the room and we moved to the cleopatra hotel in the same resort wich was much cleaner and the view was awsome-to the ocean. The pool was cleaner. The furniture was old, the sheets were not as clean as for a five star hotel. The hotel was almost three stars.

Excellent location, good value for money. Food was boring, service was a bit poor. Rooms needs renovation.

Good food, locality and facilities. Yes. At the poolside young adults were allowed to play music without personal headsets therefore annoying guests.

Staff were friendly and tried to help.Public areas of the hotel were comfortable . The beds were uncomfortable , the room wasn't clean , there were no tea/coffee making facilities , no drinking water , and very poor sound insulation - we could hear clearly normal-volume conversations in neighbouring rooms .

the location was perfect for us the rooms both refurbished and not were small and nasty the catering was horrid and there were too many people for the facilities not enough sun chairs and we were asked to pay for pool facilities i,e, towel and cushion we were under the impression this was a luxury hotel it ruined our 30th wedding anniverary break

excellent location and pool and breakfast choice The hotel reception was the worst I have experienced . 45 mins to check in. Clueless and could not care attitude. Needs major surgery

liked the location bedrooms need to be upgraded and suites are small

Located as close as possible to the excellent beach. I am happy I took a room with a sea view. Free parking was also handy for me.

lovely room with jaccuzzi on the deck, close to the beach sterile anonumous athmosphere

Location close to the beach, restaurants and shops. Room little bit old fashioned, long way from reception.

Towels changed everyday staff at reception very friendly and helpful close to everything but not in a noisy area had the best of both lives ie could have a mad night r could just relax and have peace and quiet I found Insects in my bathroom floor everyday we were on ground floor and they used to put on a water feature every morning early and woke us up each morning we were English speaking and the entertainment each night was in Spanish so very dissappointed

we liked the hotel very much because it is not to big. our favourite was the restaurant and the food in there. the food was excellent.

Breakfast was fabolous

breakfast, cleaning, view, pool construction outside

The breakfast buffet was very large. The view from the room and location were ideal. The bed was a bit stiff.

Hotel very nice and in good location. Food really nice with plenty of choice. Two big swimmingpools and well equipted new gim. Very friendly animation team (international). Rooms furnitures quite old...and I would say the same about other hotel guests;) 70% of all guests were over 70 years old..mostly British..In the morning they booked best places near swimming pool (thou it is not allowed) and spent there no more then 30 minutes in the afternoon...Slow lifts especialy during meals..better take floors 1-3 and use stairs if possible.

you could get easy from the airport to the hotel,it was very close to the beach, it had a very big restaurant with a good program, outside the hotel is the meeting poit for many trips like Jungle park, San Miguel Castel,etc, tv channels in 4languages english,german,italian,spanish the furniture and the painting in the hotel room are a little too old, and this was unpleasant(I speak on the behalf of my room)

The choice of food at breakfast and dinner was excellent. Very attentive, hard working waiters. The hotel has bright and spacious puclic areas. There was good entertainment for families. There are not really enough lifts for the number of people staying in the hotel. Bedrooms could do with a refresh.

Big room, good bed View could have been better