Medina hotels

Hotel comfortable, location is excellent with difficulty provide car parking during the seasons

The hotel is quite close to Al Haram, it's only about 7 minutes walk. upon checking in we were promised a better room with one double bed but it never materialsed. The air in the room was stale when we checked in. Although there was a kettle in the room, there were no cups and when we asked for two we were told to pay $1.33 per cup. Left over food and rubbish bags left by guests outside their rooms were not removed regularly and were removed next day. Hotel corridors were not clean and house keeping were not available at night, their line was either busy or they did not answer when we got through. Internet wi fi was only available in lobby. Breakfast was simply terrible!

Check in time was 1400, we arrived at 1500, but the rooms were not ready, and when we got the rooms at 1600, they looked filthy and smelled very bad. When we cmplained to the management, they gave us tow other rooms, but again they were unclean and smelled very very bad, the carpet seemed never been cleaned for ages. For two days, no cleaning services, and we could see uncollected garbage arrond the doors of the guests rooms and along the corridors and halls. We are totally unsatisfied, totally unhappy.

Comfortable stay...housekeeping very slow ..bathroom ceiling leaked each time hot water heater turned on...breakfast selection and quality was reasonable....no service for omelette or fried eggs....but I guess you get what you pay for!

primarely, the location, the sonor isolation and the reception services with the hotel fares, you should provide guests with free wireless.

thay should provide iron with stand for each room very noizy with a lot of kids in the floor

Food, restaurant services and staff. No lobby (!) in a Hilton. Poor room amenities.

location Not what I expected out of Intercontinental hotel!!! Refrigerator was not working! room reminded me of Comfort Inn. The buffet was so sad and poor, the quality was mediocre. Fruit on the buffet was oranges and few apples. The most disappointing experience I have ever had.Concierge had no clue at all. Reservation promised a room with a view, got the worst view ever imagined. Simply it was disaster. Will never stay at Intercontinental again.

Hair dryer was broken and not repaired for the entire duration of my stay. Otherwise, it was excellent.

The staff was very attentive and extremely helpful when we were looking for a tour guide to show us sites in Medina beyond the Prophet's Mosque. They are going through rennovations right now (September 2011) but the room was a bit dustier than I had expected it to be for the cost. The other hotel patrons tend to be noisy at odd hours, but that is not something the staff can necessarily control either.

Its worngly mentioned 5star at booking.com, actually its 4 star by all means and keeping in mind the price they are offering, its absolutely ok. Value for money, calm & quite, Ok breakfast and lots of window shopping & dine in options around. Staff was very good and professional. Everything was ok.

The lication is near to the hloy haram and that is the most important and the second thing is the hotel is very nice good luck All ok nothing not good good luck

Staff very cooperative. away from the hustle & bustle.elevator facility remarkable. food tasty. Room lock functioning not up to mark. no newspaper provided.

they need to improve the hotel cleanness & its location

distance to the haram everything

Breakfast hotel staff response time

The location of the hotel The Cleanliness of the room. It seems that the room has not been vacumed for a long time. It took me 6 hours and 4 calls to house keeping to bring extra pilows. The hotel needs to be remodled and the hotel carpet needs to be changed. The hotel can pass for 3* at the most.