Overview

Extended Stay America - Phoenix - Biltmore

5235 North 16th Street, Phoenix, AZ 85016, United States
+1 602 265 6800

RM 300+

Overall guest ratings

7.5/10 Good
Based on 443 reviews

Review highlights

  • 9.7
  • 8.2
  • 8.2
  • 6.0

Good to know

  • Friendly service

Nearby

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    About

    When you stay at Extended Stay America - Phoenix - Biltmore, you'll be within a 15-minute drive of Phoenix Convention Center and Venues and Talking Stick Resort Arena. Guests can take a dip in the outdoor pool or visit the fitness center for a workout. Conveniences like kitchens are in all rooms, along with flat-screen TVs and free WiFi.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Hot tub
    • No smoking
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Facilities for disabled guests
    • Laundry facilities
    • Outdoor pool
    • Kitchen/Kitchenette
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    7.5 Good
    Based on 443 reviews
    • 9.7 "Terrific location."
      9.3 "93% liked the proximity to shopping."
      10.0 "Great parking, according to 100%."
      10.0 "100% thought parking was inexpensive."
    • 8.2 "Pool is good."
    • 8.2 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
    • 7.8 "High value."
      8.8 "88% were happy with the price of the breakfast."
    • 7.8 "Tasty food."
      9.4 "94% loved the menu selection."
    • 6.0 "Internet is average."
    • 5.6 "Rooms are ok."
      5.8 "Only 58% said rooms were clean enough."
      6.8 "68% thought the kitchenette was ok."
      5.6 "56% thought the minibar was ok."
    • 3.6 "Breakfast is below average."
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    Overall rating

    7.5 Good
    Based on 124 reviews
    • 9.6 "Terrific location."
    • 8.1 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
    • 7.9 "High value."
    • 5.8 "Rooms are ok."
      6.2 "Only 62% said rooms were clean enough."
      6.7 "67% thought the kitchenette was ok."
    • 5.4 "Average comfort."
    • 4.2 "Vibe wasn't good."
    • 3.8 "Breakfast is below average."
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    Overall rating

    8.0 Good
    Based on 110 reviews
    • 9.7 "Terrific location."
    • 8.5 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 8.1 "Pool is good."
    • 7.8 "High value."
    • 6.2 "Rooms are ok."
      6.0 "Only 60% said rooms were clean enough."
    • 5.2 "Average comfort."
    • 3.5 "Breakfast is below average."
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    Overall rating

    7.2 Good
    Based on 137 reviews
    • 9.6 "Terrific location."
    • 8.0 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
    • 8.0 "Good value."
    • 6.2 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 5.6 "Rooms are ok."
      6.0 "Only 60% said rooms were clean enough."
    • 3.3 "Breakfast is below average."

    Overall rating

    7.6 Good
    Based on 70 reviews
    • 9.7 "Terrific location."
    • 8.5 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 6.0 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 5.6 "Rooms are ok."
      5.9 "Only 59% said rooms were clean enough."
    • 5.2 "Average comfort."
    • 3.4 "Breakfast is below average."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    old and dingy
    housekeeping everyday
    extended stay
    grab and go breakfast
    apples and oranges
    good location
    maid service
    entered room smell
    horrible bed
    musty order
    dirty furniture
    plates cups

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