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Nothing to like. It didn't look like anything advertised on the website. The pool is surrounded by the parking lot. There are no towels at the pool. We didn't even check in, but left after 10 minutes and moved to a different hotel.
Warm Pool, Park near the door, fridge, late hours for Jacuzzi and swimming pool Uncomfortable mattress, vending machines are not 24 hours
Hawaiian theme dirty carpets, no pest control, not enough towels
We loved the pool area and although the restaurant/bar wasn't open yet, that will be a nice bonus later. Bed was comfortable. Staff was friendly. Tiki decor was cute Our room was pretty run down although you could see it was partially updated. I would have preferred to be upstairs I think and not so close to all the main traffic walking by
Location, nice bath Dirty and stained carpet in room 246
I liked that it is a pet friendly hotel with a beautiful pool. The staff was friendly and able to accommodate my family The cleanliness of the grounds could be better. A guest got sick in the lawn area and it was never properly cleaned up.
New flat screen t.v.s Price is right.
The staff were incredibly friendly (really-- some of the friendliest service I have ever had), they had free on demand tv, and the pool facilities are very nice.
Grassy area for dogs warm pool Bedding was nice on-site restaurant was convenient DVR was a great plus Shower was too high, and couldn't get the water hot enough Carpet needed cleaning had to keep dogs on leash- rather have it fenced Can't enjoy the pool- no place to leave the dogs- maybe a couple kennels for a quick dip? With a treat my dogs would be happy for a bit.
My daughter and I found the hotel online, read the reviews and decided to try the Caliente. It worked out perfectly! The room was great, the beds were fine, lovely large shower; we were very pleased with the room. We loved the pool and the hot tub, altogether I highly recommend the hotel. On our second night, for some reason, neither the jets nor lights were functioning in the hot tub. The next day they were. In the afternoon while lounging around the pool with our books, we found the music distractingly loud, however the volume was lowered as soon as we requested it. Shower water pressure was a little light.
recently renovated. Very friendly and helpful staff. Fantastic tiki vibe, especially in lobby, Restaurant and bar not open yet. But will be soon!
Tiki feel and vibe are great. Friendly staff. Rooms need updating.
Close to everything, good location Pool open til 11pm Fridge and microwave In room coffee Gave me complimentary late checkout Very noisy, rooms have very thin walls Pillows are too small Bathroom is small, shower head is too low and difficult for tall people TV needs to be elevated Some outlets don;t work
Good location because it was close enough to everything. Customer service was good. Room had a mini fridge and microwave which was great. Breakfast was good. There was a decent selection available from waffles, bagels, toast to something light like oatmeal and cereal. Lots of loud bugs flying outside our room so it was uncomfortable to want to leave the room (one even came in our room at one point). There was also a cockroach on the tv. The tv was so outdated even though they had cable; there was static and you couldn't see much.
Loved the friendly staff. The breakfast. The pool and jacuzzi
The location and the staff were great The AC in the rooms barley worked, the beds were rock hard, and we found roaches in our room. Also the pool felt as if it was the same temp as the sauna.
Continental breakfast The massive bug i had to get outta my room that was hiding under my pillow.
She was polite when I asked her I wouldn't be staying the 2nd night. You can't control the AC, it got very hot and humid in the room. Couldn't sleep, asked for a different room but the other room was just the same. Also found an old rotten apple under the bed, it was white like it had been under there for a while. Was gross, shows they don't thoroughly cleaned the room. Changed hotels the 2nd night, couldn't handle sleeping in that hotel again. Still waiting for my refund for the second night.
Clean, comfortable I was ok with everything until a roach crawled out of the bed side table drawer.
Room was quiet. They were able to accommodate my request for upstairs room. Air conditioning didn't work in my room so had to switch rooms. Only one person checking in guests and taking calls so the wait to check in was long even at 10 pm. When I called later to ask for another room, they said they'd have to come check the air conditioning first before moving me. They never came so I went down myself to demand a new room. Front desk was nice but it's just understaffed and they are overwhelmed.
Just needed a place to sleep so didn't use the room as much but overall nice, clean space with enough room for my husband and I. I'd stay there again. Not sure who's at fault but when I got to the place they said our room wasn't booked. Had our conformation # and got the room but then saw right now I was charged twice and have a negative balance on my account. Hesitant from booking from this site if this is going to be a problem. :/
Great price for a good location. Shower wasn't as clean as i would have hoped..
Location and breakfast. Terrible A/C, Shower water pressure was practically zero, and no security around when my female friend was harassed by some old jerk who followed her to the room and knocking on the door.
Breakfast is grade. It is ok to sit at pool side for breakfast but not during summer. Too little sitting space for breakfast
I decided to make a pit stop in Palm Spings after moving out of Los Angeles. By myself during Thanksgiving, I was worried that I'd feel lonely. That was not the case. Everyone was so friendly and attitudes were checked at the door. I came not feeling good about myself and my body. I left feeling reenergized and sassy. Great people, wonderful beds, excellent pools. Thanks! I want to make this an annual thing. Nothing
Friendly staff, relaxed atmosphere, hot tub, steam room and pools are well maintained. And super comfy beds. Big thumbs up for this resort! I'd love to see more variety at breakfast - but I also love eating out in PS so not a biggie for m .
Staff immediately accommodating to every request, friendly and professional. Completely unpretentious. Beautiful grounds. And great location.
This is a clean, well maintained motel in a very convenient location. The rooms are large. They are back from the street and so quiet. The beds are comfortable. The staff is concerned and helpful. This is good value for what it is. Room furniture is rather dated. The pool is decent but not in a very atmospheric setting - a shame in this beautiful desert location. That's all I could quibble with.
the proximity to attractions
Service was outstanding. As long as the room has a good air- conditioner, comfortable bed and workable bathroom I am easy to please. However, a great staff is an extra and your hotel was outstanding in terms of service. Perhaps, new beds at some point. Everything was very clean, but it wasn't like my bed at home.
Close proximity to downtown / city center area. Needs to be cleaned / new furniture / furniture was worn, paint chips on windows / windows w/ out screens, blinds in poor working order.
All I wanted was a clean bedroom and bathroom. That's what I got and all I was charged for. The bathroom would have been better with a shaving mirror.
For a budget hotel it was a great service with friendly staff who didnt mind us checking in after 7pm, plenty of free parking and a nice looking pool in the middle of the courtyard. Tho unfortunately we didn't get to go in the pool as we were only there for 1 night its a great place to stop if you are on your way somewhere (we were going to Coachella Festival the next day), on a budget or for a weekend away. Room was quite basic, but you get what you pay for.
Central location and quiet area Loud airconditioning and basic bathroom
I liked the wonderful breakfast with fresh baking, cereal, fresh fruit, etc. along with a very friendly staff. The shower was a bit temperamental. It could suddenly run very hot making it quite dangerous.
Hotel was quiet and staff helpful and friendly! The cleanliness of carpet basically just the middle of carpet had been vacuumed edges and closer to the wall was dirty! Grout around tub needed to be replaced or mildew removed.
The room is totally dark! Great for sleeping! Very quiet! The staff is very helpful! This is the second time we have stayed here in a week due to a death in the family. The cleanliness of the room on our second stay is much better.
Beautiful location, friendly staff, felt safe LOUD air conditioner. It turns off and on constantly. Impossible sleep! Had to shower on my knees.
in agood position,souless hote lStaff dont bother to speak to you.. Reception-wait for rooms when you can tell its only 25% full
Easy to get to downtown. Nice pool. Stunning view--I like that the best. Friendly staff. The breakfast is modest but adequate--cold cereal, fruit, and donuts
that it was quite,clean.had a freg and a microwave was a plus when i book I requested a room overlooking the pool area,did not get this why?
I was very impressed with having a room with a king bed, private balcony overlooking the mountains, fridge and microwave, free continental breakfast, free WiFi, a good location, free parking ... all for under $75/night. It's only two miles to the main PS strip, so that's not bad, and it's on a semi-main street so the traffic is very moderate. I would definitely stay here again.
If you want a basic non fancy place to stay it meets your needs. We would stay again! Clean comfortable room floor level with a walk out backyard was nice! Basic breakfast included with cereal, toast waffles etc. worth the price.
It was great for the price. Clean room in a good location minutes from downtown. Didn't take advantage of the amenities because we were spending time at another hotel for a wedding. Nothing. Free breakfast wasn't much but it's a budget hotel so don't expect 5-star amenities.
Very spacious room, nice swimming pool, breakfast was basic but okay
Free breakfast with stay. Leak in tub faucet
The hotel is pet friendly, and my room was super clean and modern. Loved the wood floors. The location is set in the perfect location, easy access to all the tourist offering but still secluded enough from the hustle and bustle. The pool is small but it is clean and simple, breakfast served at the pool was also very nice. The outlets are also usb compatible, which was a nice addition. The staff was also super friendly and accommodating. The fridge was a little outdated so it was a little distracting at times, my room was right by the pool and stairway so it wasn't too private, but nothing more than standard city noise. The faucet on the sink wasn't adhered correctly so it moved when I used it and the hot water in the shower was not consistent and hard to figure out. Those were just minor cosmetics though, taking everything else into account, this is a great location, and a nice hotel, I would stay again for sure
Staff was responsive to our request to switch rooms. The second room was still humid but not as bad. The room was incredibly humid and the air conditioning did not seem to help. The bathrooms were poorly kept and fixtures were old.
Perfect little spot to call home base during our brief stay. We really liked the pool area.
Good Value, not far from the action. Bathroom Toilet kept running whole stay, not conducive to good night sleep. Breakfast was mediocre.
Free WiFi and breakfast, pool open late
Excellent staff and very clean rooms.
Quite neighbourhood Good looking lobby area but the rest of the hotel is in very poor shape (lipstick on a pig). The worst Hotel/Motel I've ever stayed in. Should be renamed to "worst western" instead -DON'T BE FOOLED by all the positive reviews, these are probably just hotel people posting fake reviews. I sure was fooled by them and landed in this filthy place. - FAT BED BUGS in room and now after getting back home (after 5+hrs drive) we are cleaning everything we carried into the room. - Toilet seat too small and space too congested for most adults to sit on - Broken toilet seat - Severe Plumbing problems, toilet rarely flushed properly in one go (was choking). Wash Basin was contantly getting choked for entire duration of trip. Someone next doors also seems to have got flooded - Broken bathroom door lock and latch, won't close and if closed won't open, part of the latch was hanging for the entire duration of trip and no one bothered to fix it - Shower knob severely jammed and needed full stength of a adult male to pull - Mattresss with deep valleys; very old and sunk in. - Tiny space for closet and Micro/Fridge, barely fit one person. - Only 3 or 4 decent towels, the rest were clothes used for wiping floors being given as towels for wiping face - Worst house keeping I've seen food and utensils that was dropped on the floor by mistake never got picked up. No vacuming (even when stayed for 4 nights) - Breakfast being served in open by the pool on chilling 35 degrees freezing mornings ! - very few parking spots, so if u get into hotel after 7.30pm prepare to walk a fair distanc to your room - Filthy enviornment, old people having sex and roaming naked in rooms with their curtains open, visible even to young children. - Probably dangerous place - On first night cops were seen multiple times on hotel premises trying to catch someone in or outside the hotel. - Rude front desk staff
Beautiful setting Air conditioner was controlled remotely! Could not adjust and it turned off at eleven in the evening not to be turned on till 8:00 AM the next morning! Spent a very hot and restless night tossing and turning. Not relaxing at all when it was over 80 degrees in the room! Will not return!
That it was close to where I needed to be. It wasn't clean. Service was a not the best. The room was clean but the blankets and sheets were disgusting. I get its a motel but they should provide clean bed sheets to each room.
Loved the weather! Palm Springs is overrated.
close to downtown palm springs. not thoroughly clean. sparse amenities. office staff not personable.
everyone was so nice, great location, nice pool and lawn
Great friendly staff. And wonderful facility for its price range. No dislikes