Good to know
Value for money
Distance to city centre
|New York LaGuardia|
Distance to airport
|"Lovely room with great views"||(in 126 reviews)|
|"Excellent location - helpful & friendly staff."||(in 138 reviews)|
|"Loved the bunk beds!"||(in 22 reviews)|
|"I would not recommend this hotel!"||(in 38 reviews)|
|"Rooftop bar closes very early."||(in 25 reviews)|
|"Loud construction noise."||(in 35 reviews)|
Time of year
Show reviews that mention
Nice facility and staff
Gave us a room with 2 full beds instead of the Queen we had booked - but gave us late checkout in return
Trying to be boutique but dirty and run down
Room was dirty. There was sticky stuff on the chair and the desk that clearly had been barely cleaned and the floors were swollen and sticky and clear stains on the bathroom floor. The view was not as shown and the windows were covered in dirt.
Showed up at 2AM to have to be put into a dirty TINY bunk bed room
once we got into our NORMAL room, it was spacious and clean but still had a moldy stench, free access to a full gym 2 blocks away
landing at 1AM and finding out our room had an issue so we had to squeeze into a bunk bed room (size of a train sleeper compartment), which was dirty (dirty sheets). They said we'd get "free" wine which never showed. When we got put into our new room, much better but it still had a very odd moldy stench. Lastly, this place tries to squeeze every dollar out of you. Luggage holding is free for up to 2 bags, then there's a fee for anything over 2 items.
CUSTOMER SERVICE WAS AMAZING!!! Check in/Check out was easy process, both reps were helpful, friendly and AWESOME. The hotel room was clean and warm - the view was New York. I had to laugh because I didn't see where the bathroom was upon walking, but it was tucked on the side. EVERYTHING was walking distance, I never had to chance to make it to the restaurant.
The ONLY thing I didn't like was the mini-bathroom, the shower was fine, but the space for the toilet... I needed a little bit more room, but it was clean. The room had two beds and the bathroom door / 2nd bed had about 6 in of space between the two. I wouldn't want to share this room, but perfect for a solo traveler. YES I will come back to The Paul.
I didn't get to stay there. When I got there the hotel said they had informed Kayak that the room had been canceled and Kayak should had notified me. You didn't and I had to find something else and pay $80 in cabs running around ny to find out I had no room and go to another hotel.
The Paul Hotel NYC-Chelsea an Ascend Hotel Collection Member is situated in New York City and is close to nearby attractions, such as Empire State Building, Madison Square Garden and Flatiron Building. It is also conveniently located within walking distance of Pennsylvania Station.
Guests can enjoy relaxing or working out in the hotel's outdoor pool and gym. For a fast and effortless arrival and departure experience, guests can benefit from the express check-in facility. It also offers valet parking, wine tasting and a rooftop terrace.
The Paul Hotel NYC-Chelsea an Ascend Hotel Collection Member has 122 rooms and has been recently refurbished.
The area surrounding the hotel has a range of restaurants and cafés. Guests are also able to visit Madison Square Park, Bryant Park and New York Public Library.
based on 1,037 reviews
Value for money
Policies vary by room type and provider.
FAQs when booking at The Paul Hotel Nyc-Chelsea Ascend Hotel Collection
Where is The Paul Hotel Nyc-Chelsea Ascend Hotel Collection located?
When is check-in time and check-out time at The Paul Hotel Nyc-Chelsea Ascend Hotel Collection?
Does The Paul Hotel Nyc-Chelsea Ascend Hotel Collection offer free Wi-Fi?
Does The Paul Hotel Nyc-Chelsea Ascend Hotel Collection offer free parking?
Does The Paul Hotel Nyc-Chelsea Ascend Hotel Collection offer free airport shuttle service?
How far is The Paul Hotel Nyc-Chelsea Ascend Hotel Collection from the airport?
Can you bring pets to The Paul Hotel Nyc-Chelsea Ascend Hotel Collection?
Does The Paul Hotel Nyc-Chelsea Ascend Hotel Collection have a pool?
Reviews about The Paul Hotel Nyc-Chelsea Ascend Hotel Collection
Most popular landmarks
- Empire State Building 387 m
- Bryant Park 0.9 km
- New York Public Library 1 km
- Grand Central Terminal 1.2 km
- High Line 1.3 km
- Times Square 1.5 km