Overview

Ace Hotel New York
Top Luxury Hotel

20 West 29th Street, New York, NY 10001, United States
+1 212 679 2222

RM 733+

Overall guest ratings

8.5/10 Excellent
Based on 2,664 reviews

Review highlights

  • 9.5
  • 9.1
  • 8.8
  • 5.8

Good to know

  • Nice building
  • Pleasant entrance area
  • Friendly atmosphere
  • Stylish hotel

Nearby

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    About

    Heritage architecture and a hipster aesthetic collide at the boutique Ace Hotel in New York. The 268 unique guestrooms in this recently updated, turn-of-the-century hotel have been styled by local artists. While original art and vintage furnishings give the rooms their personality, guests can also count on modern amenities, like a flat-screen TV, iPod dock, fridge stocked with mini-kegs and snacks (for a surcharge), in-room guitars and, of course, complimentary WiFi, so you can Tweet about your stay.

    When stomachs start to grumble, there's no need to leave the building, since the Ace Hotel boasts two excellent restaurants - The John Dory Oyster Bar and The Breslin, from Michelin starred chef April Bloomfield. The vast lobby bar pulls in a bustling, trendy crowd all day long. Those hanging out in the daytime sip Stumptown coffee from the hotel's convenient outpost while working on their laptops; drinkers later on enjoy craft beer and balanced cocktails. Be sure to check the hotel's schedule for DJs and live music.

    Attractions

    The Ace Hotel, at 20 West 29th Street, is situated in an up-and-coming area that's an easy stroll to Madison Square Park and the Empire State Building. Union Square and Herald Square are short train rides away, as are downtown Manhattan and Museum Mile. Leave the car at home; getting around by public transit is the way to go here.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Parking (surcharge)
    • Storage available
    • Wedding services
    • Internet
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    Based on 2,664 reviews
    • 9.5 "Terrific location."
      8.8 "88% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      8.1 "81% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.8 "Easily accessible by car, said 88%."
    • 9.1 "Internet works perfectly."
      10.0 "100% thought it was a great value."
      8.0 "80% said the wifi quality was great."
    • 8.8 "Bar is amazing."
      8.6 "Delicious alcoholic drinks, according to 86%."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      7.9 "Housekeeping was great, according to 79%."
      8.6 "86% said the recreation staff was great."
      8.0 "Hotel security was great, thought 80%."
    • 8.5 "Vibe was good."
      9.4 "94% enjoyed the friendly atmosphere."
      9.6 "96% said it was a stylish hotel."
      7.2 "72% enjoyed the lobby entrance."
      8.5 "85% thought the hotel was luxurious."
    • 5.8 "Breakfast is mediocre."
    • 5.7 "Rooms are ok."
      5.7 "57% thought the minibar was ok."
    • 5.0 "Average comfort."
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    Overall rating

    8.6 Excellent
    Based on 1,172 reviews
    • 9.5 "Terrific location."
      9.0 "90% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      7.9 "79% liked the proximity to shopping."
    • 9.1 "Incredible bar."
    • 8.3 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
    • 8.1 "Vibe was good."
      9.2 "92% enjoyed the friendly atmosphere."
      9.5 "95% said it was a stylish hotel."
      7.3 "73% enjoyed the lobby entrance."
    • 6.9 "Average amenities."
      6.9 "69% thought the building was acceptable."
    • 5.5 "Rooms are ok."
      5.8 "58% thought the minibar was ok."
    • 5.4 "Breakfast is mediocre."
    • 5.2 "Average value."
    View all review categories

    Overall rating

    8.6 Excellent
    Based on 399 reviews
    • 9.5 "Terrific location."
    • 9.2 "Internet works perfectly."
      10.0 "100% thought it was a great value."
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 8.4 "Vibe was good."
      9.5 "95% enjoyed the friendly atmosphere."
      9.6 "96% said it was a stylish hotel."
    • 6.9 "Average amenities."
      6.8 "68% thought the building was acceptable."
      6.9 "69% considered the lobby entrance to be so-so."
    • 5.8 "Breakfast is mediocre."
    • 5.8 "Rooms are ok."
    • 5.2 "Average comfort."
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    Overall rating

    7.9 Good
    Based on 239 reviews
    • 9.7 "Terrific location."
    • 8.7 "Vibe was good."
      7.7 "77% enjoyed the lobby entrance."
      9.7 "97% said it was a stylish hotel."
      9.2 "92% enjoyed the friendly atmosphere."
    • 8.5 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 7.4 "Good amenities."
      7.5 "75% thought the building was wonderful."
      7.7 "77% enjoyed the lobby entrance."
    • 5.3 "Rooms are ok."
      5.0 "For only 50%, the bathroom was ok."
      5.1 "Only 51% thought the shower was ok."
    • 4.7 "Not very comfortable."
      3.4 "66% said rooms were small."
      3.4 "66% thought it was too noisy."

    Overall rating

    8.5 Excellent
    Based on 852 reviews
    • 9.4 "Terrific location."
      7.9 "79% liked the proximity to shopping."
      8.5 "85% liked the proximity to sightseeing."
    • 8.7 "Great service."
    • 8.7 "Very good internet connection."
    • 8.3 "Vibe was good."
      9.5 "95% enjoyed the friendly atmosphere."
      9.5 "95% said it was a stylish hotel."
    • 6.9 "Average amenities."
      6.9 "69% thought the building was acceptable."
      7.0 "70% enjoyed the lobby entrance."
    • 5.6 "Breakfast is mediocre."
    • 5.4 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
      5.2 "Only 52% thought the shower was ok."
    • 4.8 "Not very comfortable."
      3.3 "67% thought it was too noisy."
      3.7 "63% said rooms were small."
      1.3 "Air conditioning was criticized by 87%."
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    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Nice building"
    "Pleasant entrance area"
    "Friendly atmosphere"
    "Stylish hotel"
    data provided by TrustYou

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