Overview

Ace Hotel New York
Top Luxury Hotel

20 W 29th Street, New York, NY 10001, United States
+1 212 679 2222

RM 978+

Overall guest ratings

8.5/10 Excellent
Based on 2,761 reviews

Review highlights

  • 9.5
  • 9.2
  • 9.2
  • 6.1

Good to know

  • Pleasant entrance area
  • Nice building
  • Friendly atmosphere
  • Stylish hotel

Nearby

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    About

    Ace Hotel New York lives in a historic, turn-of-the-century building in Midtown Manhattan, invested with the spirit of its surroundings, the culture of the city and the ancient bones of the building. Ace New York has become a central hub for New Yorkers and international travelers alike, and a hotbed of startups, freelancers and people who just want to kick it. However bustling the lobby gets, the hotel is a respite from New York's mayhem — full of local art, thoughtful details and the best beds in the universe.

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    Ace Hotel New York

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Parking (surcharge)
    • Storage available
    • Wedding services
    • Internet
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    Based on 2,761 reviews
    • 9.5 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.5 "95% liked the proximity to sightseeing."
      8.2 "82% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      8.6 "Easily accessible by car, said 86%."
      7.0 "Great parking, according to 70%."
    • 9.2 "Incredible bar."
      9.6 "Delicious alcoholic drinks, according to 96%."
    • 9.2 "Internet works perfectly."
      8.8 "88% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 8.6 "Vibe was good."
      9.5 "95% enjoyed the friendly atmosphere."
      9.6 "96% said it was a stylish hotel."
      7.1 "71% enjoyed the lobby entrance."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      8.3 "Housekeeping was great, according to 83%."
      7.5 "Hotel security was great, thought 75%."
      8.3 "83% said the recreation staff was great."
    • 6.1 "Rooms are ok."
      5.3 "For only 53%, the bathroom was ok."
      6.7 "Only 67% said rooms were clean enough."
      5.1 "Only 51% thought the shower was ok."
      6.9 "Only 69% thought the furniture was functional."
      5.2 "52% thought the minibar was ok."
      5.6 "56% thought the kitchenette was ok."
    • 5.2 "Average value."
    • 4.0 "Breakfast is below average."
      0.0 "100% said the breakfast was too expensive."
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    Overall rating

    8.6 Excellent
    Based on 1,132 reviews
    • 9.4 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 9.2 "Incredible bar."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
    • 8.2 "Vibe was good."
      9.3 "93% enjoyed the friendly atmosphere."
      9.4 "94% said it was a stylish hotel."
    • 6.9 "Average amenities."
      6.9 "69% thought the building was acceptable."
      6.8 "68% considered the lobby entrance to be so-so."
    • 6.0 "Rooms are ok."
      5.0 "For only 50%, the bathroom was ok."
      6.9 "Only 69% said rooms were clean enough."
      5.0 "Only 50% thought the shower was ok."
      6.6 "Only 66% thought the furniture was functional."
      5.4 "54% thought the minibar was ok."
    • 4.8 "Value below average."
      1.5 "The price was too high for 85%."
    • 3.9 "Breakfast is below average."
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    Overall rating

    8.4 Excellent
    Based on 441 reviews
    • 9.4 "Terrific location."
    • 9.3 "Internet works perfectly."
      10.0 "100% thought it was a great value."
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 8.5 "Vibe was good."
      9.6 "96% said it was a stylish hotel."
      9.6 "96% enjoyed the friendly atmosphere."
    • 7.0 "Good amenities."
      9.2 "92% thought the architecture was beautiful."
    • 6.2 "Rooms are ok."
      5.0 "For only 50%, the bathroom was ok."
      7.0 "70% said rooms were clean."
    • 5.2 "Average comfort."
    • 4.0 "Breakfast is below average."
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    Overall rating

    7.9 Good
    Based on 276 reviews
    • 9.6 "Terrific location."
    • 8.7 "Vibe was good."
      7.4 "74% enjoyed the lobby entrance."
      9.7 "97% said it was a stylish hotel."
      9.4 "94% enjoyed the friendly atmosphere."
    • 8.2 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 7.3 "Good amenities."
      7.3 "73% thought the building was wonderful."
      7.4 "74% enjoyed the lobby entrance."
    • 5.8 "Rooms are ok."
      5.4 "For only 54%, the bathroom was ok."
      5.2 "Only 52% thought the shower was ok."
    • 4.8 "Not very comfortable."
      3.8 "62% said rooms were small."
      3.5 "65% criticized the small bathroom."
      3.3 "67% thought it was too noisy."

    Overall rating

    8.3 Excellent
    Based on 911 reviews
    • 9.6 "Terrific location."
      8.2 "82% liked the proximity to shopping."
    • 9.1 "Incredible bar."
    • 9.0 "Internet works perfectly."
    • 8.6 "Vibe was good."
      9.6 "96% enjoyed the friendly atmosphere."
      7.1 "71% enjoyed the lobby entrance."
      9.6 "96% said it was a stylish hotel."
    • 8.3 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
    • 6.4 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 5.6 "Rooms are ok."
      5.5 "For only 55%, the bathroom was ok."
      6.1 "Only 61% said rooms were clean enough."
      6.5 "Only 65% thought the furniture was functional."
    • 5.4 "Average value."
    • 4.8 "Not very comfortable."
      3.4 "66% thought it was too noisy."
      3.6 "64% said rooms were small."
      2.6 "Air conditioning was criticized by 74%."
    • 4.0 "Breakfast is below average."
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    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Pleasant entrance area"
    "Nice building"
    "Friendly atmosphere"
    "Stylish hotel"
    data provided by TrustYou

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