Overview

Ace Hotel New York
Top Luxury Hotel

20 W 29th Street, New York, NY 10001, United States
+1 212 679 2222

RM 886+

Overall guest ratings

8.5/10 Excellent
Based on 2,664 reviews

Review highlights

  • 9.5
  • 9.1
  • 8.8
  • 5.8

Good to know

  • Nice building
  • Pleasant entrance area
  • Friendly atmosphere
  • Stylish hotel

Nearby

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    About

    Ace Hotel New York lives in a historic, turn-of-the-century building in Midtown Manhattan, invested with the spirit of its surroundings, the culture of the city and the ancient bones of the building. Ace New York has become a central hub for New Yorkers and international travelers alike, and a hotbed of startups, freelancers and people who just want to kick it. However bustling the lobby gets, the hotel is a respite from New York's mayhem — full of local art, thoughtful details and the best beds in the universe.

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    Ace Hotel New York

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Parking (surcharge)
    • Storage available
    • Wedding services
    • Internet
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    Based on 2,664 reviews
    • 9.5 "Terrific location."
      8.8 "88% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      8.1 "81% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.8 "Easily accessible by car, said 88%."
    • 9.1 "Internet works perfectly."
      10.0 "100% thought it was a great value."
      8.0 "80% said the wifi quality was great."
    • 8.8 "Bar is amazing."
      8.6 "Delicious alcoholic drinks, according to 86%."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      7.9 "Housekeeping was great, according to 79%."
      8.6 "86% said the recreation staff was great."
      8.0 "Hotel security was great, thought 80%."
    • 8.5 "Vibe was good."
      9.4 "94% enjoyed the friendly atmosphere."
      9.6 "96% said it was a stylish hotel."
      7.2 "72% enjoyed the lobby entrance."
      8.5 "85% thought the hotel was luxurious."
    • 5.8 "Breakfast is mediocre."
    • 5.7 "Rooms are ok."
      5.7 "57% thought the minibar was ok."
    • 5.0 "Average comfort."
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    Overall rating

    8.6 Excellent
    Based on 1,172 reviews
    • 9.5 "Terrific location."
      9.0 "90% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      7.9 "79% liked the proximity to shopping."
    • 9.1 "Incredible bar."
    • 8.3 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
    • 8.1 "Vibe was good."
      9.2 "92% enjoyed the friendly atmosphere."
      9.5 "95% said it was a stylish hotel."
      7.3 "73% enjoyed the lobby entrance."
    • 6.9 "Average amenities."
      6.9 "69% thought the building was acceptable."
    • 5.5 "Rooms are ok."
      5.8 "58% thought the minibar was ok."
    • 5.4 "Breakfast is mediocre."
    • 5.2 "Average value."
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    Overall rating

    8.6 Excellent
    Based on 399 reviews
    • 9.5 "Terrific location."
    • 9.2 "Internet works perfectly."
      10.0 "100% thought it was a great value."
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 8.4 "Vibe was good."
      9.5 "95% enjoyed the friendly atmosphere."
      9.6 "96% said it was a stylish hotel."
    • 6.9 "Average amenities."
      6.8 "68% thought the building was acceptable."
      6.9 "69% considered the lobby entrance to be so-so."
    • 5.8 "Breakfast is mediocre."
    • 5.8 "Rooms are ok."
    • 5.2 "Average comfort."
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    Overall rating

    7.9 Good
    Based on 239 reviews
    • 9.7 "Terrific location."
    • 8.7 "Vibe was good."
      7.7 "77% enjoyed the lobby entrance."
      9.7 "97% said it was a stylish hotel."
      9.2 "92% enjoyed the friendly atmosphere."
    • 8.5 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 7.4 "Good amenities."
      7.5 "75% thought the building was wonderful."
      7.7 "77% enjoyed the lobby entrance."
    • 5.3 "Rooms are ok."
      5.0 "For only 50%, the bathroom was ok."
      5.1 "Only 51% thought the shower was ok."
    • 4.7 "Not very comfortable."
      3.4 "66% said rooms were small."
      3.4 "66% thought it was too noisy."

    Overall rating

    8.5 Excellent
    Based on 852 reviews
    • 9.4 "Terrific location."
      7.9 "79% liked the proximity to shopping."
      8.5 "85% liked the proximity to sightseeing."
    • 8.7 "Great service."
    • 8.7 "Very good internet connection."
    • 8.3 "Vibe was good."
      9.5 "95% enjoyed the friendly atmosphere."
      9.5 "95% said it was a stylish hotel."
    • 6.9 "Average amenities."
      6.9 "69% thought the building was acceptable."
      7.0 "70% enjoyed the lobby entrance."
    • 5.6 "Breakfast is mediocre."
    • 5.4 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
      5.2 "Only 52% thought the shower was ok."
    • 4.8 "Not very comfortable."
      3.3 "67% thought it was too noisy."
      3.7 "63% said rooms were small."
      1.3 "Air conditioning was criticized by 87%."
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    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Nice building"
    "Pleasant entrance area"
    "Friendly atmosphere"
    "Stylish hotel"
    data provided by TrustYou

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