Overview

Hilton Garden Inn New York/Manhattan-Chelsea

121 West 28th Street, New York, NY 10001-6102, United States
+1 212 564 2181

RM 943+

Overall guest ratings

8.2/10 Excellent
Based on 2,176 reviews

Review highlights

  • 9.5
  • 8.9
  • 8.5
  • 3.4

Good to know

  • Clean rooms
  • Friendly service

Nearby

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    About

    The Hilton Garden Inn New York/Manhattan-Chelsea hotel is perfectly located in New York's Flower and very chic Chelsea district, just south of Times Square. Convenient to Penn Station, Grand Central Station, all subway lines and the 3 area airports La Guardia, Newark and JFK international. As our guest, you will be central to all the sights and sounds of New York City's night life, award-winning restaurants, museums, Chelsea Pier, Greenwich Village, SoHo, Tribeca, the Garment Center and the famous Broadway. This hotel features 169 new guest rooms and is an easy walk to many businesses and area attractions including: Madison Square Garden, Empire State Building, Times Square, Macy's, 34th Street Shopping District and Wholesale Merchandise Mart, Jacob Javits Convention Center, Fashion Institute of Technology, Flat Iron Building. The hotel has outstanding quality services and amenities as listed below: King beds with the Garden Sleep System or two Queen beds, 32" HD Flat Panel TV's with over 200 channels, Spacious guest room with a mini refrigerator, microwave, coffee maker, Complimentary wired and wireless high-speed Internet access, Complimentary morning coffee, tea and USA Today, Iron, Ironing board, and hair dryer, Large work desk with the exclusive Herman Miller Mirra Chair, Remote printing from guest room to business center, Business center fully equipped with 2 computer stations, printer, Fax and copier, Fitness center available 24/7 with free weights and cardio equipment, Full American Breakfast buffet available daily, Lunch and dinner can be ordered as room service, Receive Hilton HHonors points where applicable. On your next trip to New York City, make your hotel reservations at the Hilton Garden Inn New York/Chelsea hotel. ***** Everything. Right where you need it. *****

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    Hilton

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Laundry service
    • Room service
    • No smoking
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Restaurant
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.2 Excellent
    Based on 2,176 reviews
    • 9.5 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.5 "95% liked the proximity to sightseeing."
      9.5 "95% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Easily accessible by car, said 100%."
      10.0 "City centre within easy reach, said 100%."
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      8.2 "82% thought the service was very professional."
      10.0 "100% found the restaurant service to be one of the best."
    • 8.5 "Very nice wellness & sports facilities."
      7.8 "top-notch fitness area, thought 78%."
    • 6.1 "Breakfast is mediocre."
    • 6.1 "Rooms are ok."
      6.5 "Beds were acceptable for 65%."
      6.1 "Only 61% said rooms were big enough."
    • 3.4 "Internet is poor."
      2.3 "77% said the wifi quality was bad."

    Overall rating

    8.3 Excellent
    Based on 805 reviews
    • 9.6 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.4 "94% liked the proximity to sightseeing."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      8.3 "83% said the reception staff was great."
    • 6.5 "Breakfast is mediocre."
    • 5.9 "Rooms are ok."
      6.0 "Beds were acceptable for 60%."
      6.4 "Only 64% said rooms were big enough."
    • 3.1 "Disappointing internet connection."
      2.2 "78% said the wifi quality was bad."

    Overall rating

    8.1 Excellent
    Based on 1,022 reviews
    • 9.7 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.6 "96% liked the proximity to sightseeing."
      9.5 "95% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 8.8 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
      7.9 "79% said the reception staff was great."
    • 6.6 "Breakfast is mediocre."
    • 6.2 "Average value."
    • 5.8 "Rooms are ok."
      6.4 "Beds were acceptable for 64%."
      5.4 "Only 54% said rooms were big enough."
    • 4.8 "Not very comfortable."
      3.9 "61% thought it was too noisy."
      0.4 "Air conditioning was criticized by 96%."
    • 3.4 "Internet is poor."
      2.5 "75% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    Based on 130 reviews
    • 9.3 "Terrific location."
    • 8.8 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 6.8 "Average value."
    • 6.3 "Breakfast is mediocre."
    • 6.2 "Rooms are ok."
      5.9 "Beds were acceptable for 59%."
    • 3.5 "Internet is poor."

    Overall rating

    8.2 Excellent
    Based on 217 reviews
    • 9.6 "Terrific location."
      9.9 "Near to public transport, according to 99%."
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 6.5 "Breakfast is mediocre."
    • 6.0 "Rooms are ok."
      6.7 "Beds were acceptable for 67%."
      6.5 "Only 65% said rooms were big enough."
    • 5.8 "Average comfort."
      6.7 "Beds were acceptable for 67%."
      6.5 "Only 65% said rooms were big enough."
    • 3.1 "Disappointing internet connection."
      2.2 "78% said the wifi quality was bad."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Good to know
    "Clean rooms"
    "Friendly service"
    data provided by TrustYou

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