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Hotel St. Helene

508 Rue Chartres, New Orleans, LA 70130, United States
+1 504 523 6777

RM 406+

Overall guest ratings

7.6/10 Good
Based on 517 reviews

Review highlights

  • 8.7
  • 8.5
  • 5.1
  • 5.0

Good to know

  • Pleasant hotel grounds

Nearby

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    About

    With a stay at Hotel St. Helene in New Orleans (French Quarter), you'll be minutes from New Orleans Pharmacy Museum and Jackson Square. This romantic hotel is within close proximity of Historic New Orleans Collection and Cabildo.

    Rooms

    Make yourself at home in one of the 16 air-conditioned rooms featuring iPod docking stations and LCD televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.

    Amenities

    Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless Internet access and concierge services.

    Business, Other Amenities

    Featured amenities include a 24-hour front desk and coffee/tea in a common area.

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    Hotels.com

    Amenities

    • Free Wi-Fi
    • Internet
    • Outdoor pool
    • No smoking
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Concierge service
    • Pets not allowed
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.6 Good
    Based on 517 reviews
    • 8.7 "Location is great."
    • 8.5 "Very good internet connection."
    • 8.4 "Great service."
    • 7.3 "Good pool."
    • 6.2 "Vibe was decent."
    • 5.1 "Rooms are ok."
    • 5.0 "Food is average."
    • 4.6 "Bad amenities."
    • 3.8 "Not very comfortable."
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    Overall rating

    8.1 Excellent
    Based on 434 reviews
    • 8.7 "Location is great."
    • 8.4 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 7.4 "Good pool."
    • 5.7 "Breakfast is mediocre."
    • 5.5 "Vibe was decent."
    • 5.2 "Rooms are ok."
    • 5.0 "Average amenities."
      3.2 "68% thought the building wasn't nice."
      0.9 "91% complained about the elevator."
      0.8 "92% thought the facilities needed updating."
    • 3.8 "Not very comfortable."
      4.4 "56% didn't like the uncomfortable beds."
      4.6 "54% said rooms were small."
      3.4 "66% thought it was too noisy."
      0.6 "Air conditioning was criticized by 94%."
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    Overall rating

    7.4 Good
    Based on 31 reviews
    • 8.6 "Location is great."
    • 8.3 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 5.0 "Rooms are ok."

    Overall rating

    7.0 Good
    Based on 25 reviews
    • 8.4 "Location is great."
    • 8.0 "Great service."
    • 5.2 "Rooms are ok."

    Overall rating

    8.3 Excellent
    Based on 25 reviews
    • 8.9 "Location is great."
    • 8.2 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 5.0 "Rooms are ok."
    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Pleasant hotel grounds"
    data provided by TrustYou

    Recent reviews


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