Overview

Hotel St. Helene

508 Rue Chartres, New Orleans, LA 70130, United States
+1 504 523 6777

RM 463+

Overall guest ratings

8.0/10 Good
Based on 470 reviews

Review highlights

  • 10.0
  • 9.2
  • 6.4
  • 5.9

Good to know

  • Pleasant hotel grounds

Nearby

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    About

    Located in French Quarter, this historic hotel is within a 5-minute walk of New Orleans Pharmacy Museum and Jackson Square. Mercedes-Benz Superdome and French Market are also within 2 mi (3 km).

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    Expedia

    Amenities

    • Free Wi-Fi
    • Internet
    • Outdoor pool
    • No smoking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Concierge service
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.0 Good
    Based on 470 reviews
    • 10.0 "Internet works perfectly."
      10.0 "100% said the wifi quality was great."
    • 9.2 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      8.7 "87% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
    • 7.9 "Good pool."
    • 6.5 "Average amenities."
      5.4 "54% thought the building was acceptable."
      5.3 "53% said the elevator was ok."
    • 6.4 "Breakfast is mediocre."
    • 5.9 "Food is average."
    • 5.5 "Rooms are ok."
      6.4 "Only 64% said the rooms were modern."
    • 4.6 "Not very comfortable."
      4.8 "52% didn't like the uncomfortable beds."
      4.7 "53% thought it was too noisy."
      4.3 "57% said rooms were small."
      2.9 "Air conditioning was criticized by 71%."
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    Overall rating

    8.1 Excellent
    Based on 394 reviews
    • 9.3 "Terrific location."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
    • 7.9 "Good pool."
    • 6.6 "Average amenities."
      5.4 "54% thought the building was acceptable."
      5.3 "53% said the elevator was ok."
    • 6.5 "Breakfast is mediocre."
    • 6.5 "Vibe was decent."
    • 6.3 "Food is average."
    • 5.9 "Rooms are ok."
      5.1 "Beds were acceptable for 51%."
    • 4.8 "Not very comfortable."
      4.8 "52% thought it was too noisy."
      4.3 "57% said rooms were small."
      2.5 "Air conditioning was criticized by 75%."
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    Overall rating

    8.0 Good
    Based on 18 reviews
    • 9.2 "Terrific location."
    • 8.8 "Great service."
    • 5.5 "Rooms are ok."

    Overall rating

    7.7 Good
    Based on 42 reviews
    • 9.0 "World class service."
    • 8.9 "Location is great."
    • 6.9 "Vibe was decent."
    • 5.6 "Rooms are ok."

    Overall rating

    8.5 Excellent
    Based on 14 reviews
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 5.5 "Rooms are ok."
    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Pleasant hotel grounds"
    data provided by TrustYou

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