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We liked everything about the hotel, the rooms were very comfortable, the restaurants were extremely great, the staff was very hospital, friendly and professional, the location was convenient to many attractions and the hotel itself was simply gorgeous. There was nothing we did t like about the hotel. Hopefully we will return to it again soon
ROOM, Like holiday inn.
The club lounge amenities combined with the excellent staff customer service makes this resort one of the best in Mumbai. The staff pays attention to every bit of detail! I fell sick on my last day in the hotel, but the staff was very sweet. They even sent me an in-room complimentary breakfast on the day of my departure and allowed me to check-out late. Hands down, the best hotel in Mumbai!
The pink india for sure.... Such an attentive hotel, to say the least. Bar none!
The hotel is truly awesome and luxurious. The staff is very courteous and very helpful. The location is fantastic. Can's say enough nice thing about it. Highly recommend it. Al my next says in Mumbai will be at Trident. Can't think of any.
It's location Not enough food choices
The hotel lives up to its usual excellent standards. It's a bit of a contrast when you step off the property but that's Mumbai for you. I would definitely stay here again.
Our stay at The Four Seasons Mumbai was excellent! This was our first time in Mumbai so we relied on the suggestions made by the concierge. Suggestions were excellent as we were linked to a good guide, were able to reserve a hotel car to explore Bandra and knew we were in good hands the entire time. Hotel managers were amazing and made sure our needs were addressed. Spa services/facilities are some of the best I've experienced (massage, scrub and wrap are a must). Food at Cafe Prato was delicious and service was incredible. Evening drinks are a must at the rooftop bar AER where you'll find a breathtaking view of the bustling city. Only negative was the hotel restaurant San-Qi as staff provided horrible customer service however the hotel manager was quick to address our concerns.
The Staff is the best asset of this hotel. You will not feel better about the kindness they all have during your stay
They somehow managed to make my wife and I feel like the only guests in the hotel. It seemed like there was nothing they couldn't to for us. The concierge brought someone in to set us up with SIM cards, tied up the loose ends in our travel booking with another Oberoi hotel, arranged for a car to take us to the airport set up a tour of Mumbai, as, well as a private cooking lesson with one of the chefs at one of the 3 restaurants on site. They also sent flowers up for my wife just because. It was such a wonderful experience that it's difficult to sum up. Bottom line, ignore any other option, or deal, or what-have-you. You will not find a more incredible experience anywhere. Absolutely nothing.
All the staff in the Hotel were excellent, very friendly and helpful. This is a very nice place to stay.
Warm wlcome, attention, clean , good breakfast, excellent location , international public,very close to all shopping place,will come back to stay Room was not ready at arrival at 13:00 hours. waited till 14:00 hours in coffee shop, coffee was on hotel cost
Found staff friendly, helpful and not overbearing Pool always clean Food excellent None Perhaps match large and small knives and forks at breakfast
Great location with extremely courteous staff, exactly what you'd expect of a Taj hotel. Simply the best hotel chain in the world, so it's very hard to go wrong with Taj. The breakfast buffet, included in the room price, is one of the best! Slightly older rooms, but somehow works in their favor.
I had a fantastic stay with this hotel , and it was a beautiful propertyto stay in Mumbai
The staff of the hotel are like vultures waiting for tips and asking for tips. The bed is hard as a rock, and the hotel is very loud. There was music playing 24 hours a day, where rooms are located. We requested the hotel staff to turn the music down but the music kept on playing. We requested the hotel staff and the duty manager to refund the money back to us as we had decided to go to a different hotel, but the staff refused. This was a nightmare for us, we checked out of the hotel and checked into a different hotel, foregoing our money for four days.
I stayed in the Sahara Star hotel twice on this trip. It was the best I have ever visited in my travels around the world. Great Rooms, Breakfast was the best, and customer service was over the top. I will make it a point to stop in Mumbai when ever possible just to enjoy the stay. Very close to the airport. You would never know from the outside what you would find on the inside. They are doing construction so the outdoor pool was closed but all inside venues were the best. Great for a romantic get away with your special someone.
I booked this hotel online and I would like to thank travel website. Its the very best Hotel I ever had stayed in India. The Service and the Rooms where uptodate,very good service by the front desk,restaurant, etc etc. I will sure go back to this hotel again when I am in Mumbai, I will give this Hotel 100%.
Enjoyed the stay. Service was good. Room was nice and clean. Breakfast was fabulous. Very convenient location. Restaurants were excellent. Highly reccommend it.
The location to the airport is very convenient. They also have lots of cars for airport pick-up and drop off. The rooms were clean. If time to and from airport is important, then this is a very good hotel. First, they charge for Internet. In today's day an age, where the Internet is free in airports and McDonald's, to charge for Internet (especially to a hotel that is largely for business people, is ridiculous. Second, the quality of everything is not 5 stars as advertizing. Over-all, I would rate the hotel 3.5 stars. But, both the facilities and the staff training needs to be improved just to bring it to 4 stars.
Proximity to domestic airport Musty smell in the room, damp bed linens Food - pricy and mediocre Nothing to see within walking distance
Overall hotel, service, breakfast, cleanliness Rooms could be upgraded a bit, but they are comfortable overall.
The staff and the grill on the rooftop Rooms need a renovation. Very dated look. Also it says free wifi and breakfast but they somehow charge for those items as well if you dont pick the right "package"
The staff's courtesy. The WIFI charges, the billing not being in the quoted currency, the tax they wanted to charge on the breakfast, even though the price was all in.
The environment is nice, the bed is comfortable, the food and service is good and the staff are all very friendly. Just the hotel rate is a little high and shopping or rather location is not so ideal. I am happy with my stay.
Polite and welcoming staff and breakfast. The location is remote and far from any shops/stores.
Indian food options and quality of food Room comfort, small rooms, lobby noise, old equipments in room and not a single electrical outlet to charge phones or other devices
friendly staff from security to spa - they met my every need preempting what they may be. nothing - it was a joy to be there and I think I will find staying in any other hotel from now on a problem..
Everything. Great comfort & attention to detail by the staff. No free wifi.
Staff was excellent, room was nice and comfortable. The food was excellent. The view from my room was not oceanfront but very partial view and the ledge was full of bird poop, so didn't really enjoy the view much.
View, Nature and Peace! Food
Location,best service overall, friendly helpful. Overall the best customer service, best food awesome breakfast, lunch and dinner Nothing
the food was delicious and the spa with hair salon was a bonus
The bill contain room service meal that I never ordered. The staff did not believe me and told me to wait while they called for the check. Then after 20 minutes they realized their mistake and took the amount of my bill without ever apologizing for accusing me to lying to them.
The checking and security measures we very good.The guest feels safe after the Mumbai Attack on Hotels.