Hotels near Chhatrapati Shivaji Airport (Mumbai)

Pros: Wonderful stay.!Impressive attention to service in this hotel like I have never seen in this price range anywhere in the world! A major highlight was after a hard days exploring we came back to our rooms and found a poured bath to soak in! Such a nice touch, when we Really needed it! Wow! Shout outs to Rohit in the bar who was so personable and hospitable for our end of night drinks ( AND who fixed my phone settings that had strangely switched toA) , Duty manager Abuja who took helped us take such great care of our unexpected guests and room attendant Mayur was also extremely friendly and attentive to our needs. All the staff were very friendly and attentive to our needs. We’ll be back!!

Cons: My room had a damp,musty smell about it. The hallways smelt wonderful however!

Pros: All the services

Pros: Our complimentary extended breakfast, access to club millésime. Rooms were very comfortable. And excellent hosts at every part of our stay. Starting with Pooja from guest services, Mayur and Ninad from room services and our favorite person from the dinner and drinks on 14th floor - Dhruv!

Cons: Upgrade the TVs? If possible to get in smart TVs?

Pros: Beautiful hotel, well maintained with a super friendly staff and elegant rooms. Bed was extremely comfortable. Amazing food in the a-la-carte menu at the Pondichery Cafe along with superb service by the servers.

Cons: Very expensive dinner buffet in the Pondichery Cafe. Even though the food is good and we enjoyed it, it's not worth the price. The a-la-carte menu was a far better value and experience.

Pros: Overall I like everything.

Cons: Nothing

Pros: Amazing friendly staff. They are very attentive to your needs/requests and quick on delivery. The breakfast was amazing. We hired their in-house taxi during our stay and out of all the drivers we had, Rajesh was one of the best. He knew exactly where we wanted to go and took us there in the most efficient manner. He had great knowledge about Mumbai so it was great asking him questions! Room service was really good and they even made meals to cater to our tastes.

Cons: The location is a bit far from everything.

Pros: Croissants were amazing. Breakfast menu is top notch. Staff and cleanliness were so good that you can feel warm and cosy. Smooth check in and check out process.

Pros: It was a nice experience and would return back

Cons: Nothing

Pros: Location was convenient for the purpose of my visit. Room size, decor, light arrangement, toilet, upholstery was very nice!!

Cons: Nothing in particular.

Cons: A shopping gallery inside.

Pros: Everything was Good... Food and Hospitality.

Cons: The hotel charged us in full on checkout and then authorised our credit card after we left the property for a similar amount. To add insult to injury they marked us as a no show on booking.com

Pros: The hospitality of the hotel was amazing- it keeps up the values of Indian culture. Right from the staff at entrance of the hotel, the reception, restaurants, room service, the salon and spa services. Just excellent. It was more than my expectations....Keep up the good work!

Pros: I would really like to thank your front desk executive Ms. Rhea for taking so much initiative in helping me out I think she deserves a promotion!!

Pros: Everything!!! Right from pick up, the room, the staff,the food till I left!

Cons: Nothing that I can really think of!

Cons: team helping

Pros: Service, Atmosphere, Rooms, Technology (USB Chargers built in), Dressing area for women, Great Bar, location,

Cons: What's not to like?

Pros: I am a frequent travel , have seen the best properties in the world .. but Taj Santacruz is at some other level - 7 star. attitude of staff was very warm and friendly, Room n bed size was huge with all modern amenities you can think off.. it’s a super property.. Keep it up !!!

Cons: Absolutely NOTHING

Pros: Everything. Absolutely incredible, I spend the year traveling and this Hotel as an Airport Hotel and for Mumbai standards is more than incredible. I felt like I was staying in a £500/night hotel. One of my best stays apart from a 5* Resort.

Cons: The hotel is right in the Domestic Airport so if you are flying from T1 International it says it’s a 14min ride in Uber and easily it can take you 1hr in traffic, make sure to leave with plenty of time.

Pros: Quality of room

Pros: Arrival and departure experience good, staff were helpful. Chauffeur service excellent.

Cons: Breakfast was OK but needs to be a little better organised. A lot of people/staff around but not sure who was responsible for serving or doing what.

Pros: It’s an amazing place to stay whether it’s for business or personal

Cons: Everything is perfect

Pros: Second visit to this hotel as we travel with our special needs daughter blind/deaf and all the staff are so helpful. They go above and beyond with customer service.

Cons: There is nothing I didn’t like.

Pros: It’s a clean hotel with excellent co-operative staff. 5 minutes away from the airport.

Pros: The staff were all very kind and accommodating. Greeting everyone with smiles. The staff during meals especially Vijay was fabulous and the housekeeper staff Santosh, was wonderful, he made sure we always had several bottles of water, and anything we needed.

Cons: The charges were not very clear in the beginning. I was charged extra for the third person.

Pros: Everything

Cons: Bathroom door designed wrongly as it should be easy use but this one you have to open 3 sliding door to log into bathroom :D

Pros: The hotel was just good,

Cons: Experience could have been better, the Italian restaurant was just below Avg , in spite of its rating 27th on trip advisor. There was nothing special about the food.

Pros: Location, Food, Ambeince

Cons: NA

Pros: Everything

Cons: Nothing

Cons: Weak weak ac. Had to ask to change the rooms late at night. Queue for breakfast spots on weekdays.

Pros: Hospitality

Cons: Food

Pros: Staff is incredibly well trained- gym is great. pool is very nice. The staff will go out of the way to make your stay great

Cons: BKC is just for business.

Pros: Great Choice and nice ambiance

Pros: Overall, everything. I did not get a chance to use some of the amenities offered by the hotel, but judging from the experience I had with the staff and the room itself, I doubt I would have had complaints. Extremely attentive staff, wonderful ambiance throughout and a very beautiful room.

Cons: If I had to nitpick , the only issue might be the cost. But other than that, this hotel is absolutely flawless. You would be hard pressed to find a fault with the hotel.

Pros: Complementary car service

Pros: Indian food options and quality of food

Cons: Room comfort, small rooms, lobby noise, old equipments in room and not a single electrical outlet to charge phones or other devices

Pros: Breakfast and location was good.

Pros: Really clean and organised

Pros: The property is so centrally located and so clean and lively all the time. The warmth of the staff is amazing . I always enjoy my stay here. The most attractive part is the well spread buffet breakfast in the morning. Best property in mumbai.

Cons: Nothing

Pros: Breakfast

Cons: Dinner was too expensive. Taste was average.

Pros: Everything!!

Cons: Nothing.

Pros: Location

Cons: Nothing negative

Pros: Fantastic room, balanced lighting and very neat cleaned room. I’ll definitely like to stay again.

Cons: Nothing to dislike, honestly.

Pros: Amazing indian Style Modern interior. Awesome Breakfast and Dinner Entry to Exit Everyone is the staffs of ITC Smiling . Out standing Room And Their corridors. I can say That Nobody can Match This ITC HOTEL

Cons: Nothing

Pros: Comprehensive hospitality feeling

Cons: Nothing

Pros: Food and money wise excellent

Cons: But bedroom bed is dam old and not comfortable

Pros: very good breakfast. they have good food options. very good and tasty food.

Pros: Very Helpful and polite staff. Many options for Dining. Early check in and late checkout without extra charges. Hotel cars available to take you anywhere you need and wait for you to take you back at the hotel.

Cons: Breakfast has a lot of options but not enough for my European tastes. The location is near the airport which might be convenient for some, but fat away from the downtown and sightseeing areas. Restaurants in the Hotel are excellent although quite expensive.

Pros: Hospitality

Cons: Room Cleanliness

Pros: Staff and BB and rooms space

Cons: Location for the Airport is great but not when you have to get out or return from the outside. Grouted area.

Pros: The hassle free Check inn, it took them hardly 10 Min to allocate my room which was upgraded. it certainly meets the comfort and standards of a 5 star luxury they claim. We found them very accommodative to make you stay comfortable and relaxing.

Cons: The swimming pool was under maintenance but that might be the routine schedule where we bump inn. Also they don't have much to entertain the kids like play area or any other facilities. The need to improve their Lobby and front desk area, its not that attractive or at par to other properties.

Pros: Great hospitality, amazing food. Highly recommend!

Pros: You have more burden of work and you have less staff

Cons: I call four times to reception to change my weight machine which was not working it takes 45 minutes . Staff is not trained and organised like five star hotels have

Pros: Swimming pool The lagoon room The view Balcony and the artistic creation of hotel

Cons: The hotel is not clean at all The hospitality is very poor Breakfast at earth oven was pathetic Won't go again to this hotel

Pros: Excellent facilities and a big hotel located close to airport. The housekeeping staff Vijay and Abhishek provided excellent personal service in cleaning my room. They gave extra bottles of water and Vijay put in a fresh flower vase as well. Unfortunately, I did not get a chance to eat in the restaurants.

Cons: The fresh smell in the main foyer was a bit overwhelming, a bit too strong after a while after the initial good vibes. The room keys kept deactivating. Sometimes more than once in a day. I did my best to try and keep it away from my mobile phone and credit cards. Not sure if the deactivation is a deliberate attempt to keep a check on guests. It is annoying to have to go back all the way to reception to get it activated again especially if your room is on Level 4 and a long walk to reception. The exchange rate used to change my $AUD to rupees could have been better. There is no need to self-pontificate about the owner and the hotel when you trn on the TV.

Pros: The fee of the place is amazing. Amazing concept and well managed property. Giving a feel of resort Ina hotel. Appreciate vision of Sahara shri Subroto Roy to have designed such a hotel 15 years ago, which even today looks futuristic. Amazing value for money.

Cons: Couldn’t find anything to be disliked.

Pros: Ambience

Cons: Apart from the pathetic staff everything is good.

Cons: The walls are thin and you can hear conversations and TV running in the next room. Extremely disturbing in the nights.

Pros: Politely staff front desk mansi nicely treat.. location is good .. stay very happy...Thanx to sahara star...

Cons: No any one

Pros: Everything about the hotel is good except the gym area.

Cons: Gym area. Not very convenient and seemed not well equipped.

Pros: All superb

Cons: Nothing to dislike

Cons: Lot of issues really. I have been told by duty manager there is no hot water in hotel and it's not available in whole mumbai. Also hotel manager said they can serve pizza because they dont have gas. Worst experience I ever had in my life such as this hotel. Never recommend anyone to spend precious time. Also at the time spa treatments it's too noisy in washroom shower is broken too. There are lot more issues I can say but this should be enough. Staff need lot of training otherwise hotel will have no star left in sahara

Pros: The entire experience from check in to check out I liked

Cons: Cleanliness of bathroom was terrible of room # 428 I mentioned in email while booking ANd also while check in please provide clean room.. After my complain also they did not do anything and I had to continue staying in same room

Pros: Great travel agency guy

Cons: Wifi

Pros: All good place

Cons: Good

Pros: It was very close to the airport and the staff were very helpful. The lobby was strikingly beautiful and grand.

Cons: I’m sure that the rooms were first class 30 years ago, but the need an update. There is a musty odor through the hotel. My biggest complaint is that there is a FREE shuttle to domestic terminal, but a charge of almost 1000 rupees (which is only maybe 15$, but an Uber cost 300 rupees.) as a foreigner arriving, it seems a little overpriced and inconvenient.

Pros: Ambience

Cons: Room . No Refrigerator. Floor creeping sound while walking on it. Sofa not clean. Threads of stitching popped out. Neighbor hood noisy.

Cons: Not the first time I have been in this hotel, usually all OK but this time, perhaps due to the position of my room, it was so humid inside that the bed sheets were not dry, as well as my clothes in the luggage after one night only (the mirror in the bathroom 8 hours after taking a shower was still completely steamy. For the price paid, lower confort level than usual.

Pros: The indoor garden

Cons: Condensation was visible on the floor of the room I was in. Even my new passport inside of the safe got warped in the humidity. However, the room that I got when I informed them was excellent in all aspects.

Pros: Only the food, nothing else.

Cons: Nothing is at 5 star level except food. Review score is coming as 2.5 by default but i would like to give 1 review score as the experience is really worst. I would like to suggest booking.com to visit the hotels personally before displaying them under their list of hotels. Because Rooms have mosquitoes, service is very ordinary, huge communication gap, and front desk is the worst, they don't understand anything. We had the worst experience so far in this so called 5*, so we give it 1*

Pros: Good staff Nice breakfast Excellent location

Pros: Comfortable hotel with very helpful staff

Pros: Proximity to domestic airport

Cons: Musty smell in the room, damp bed linens Food - pricy and mediocre Nothing to see within walking distance

Pros: Conveniently located within the terminal 2 of the mumbai international airport. Staff are friendly. Kitchen and chefs sought feedback on the meal.

Cons: Nothing particular

Pros: The practical location of the hotel was perfect to have a stress-free stay with the kids and family. The breakfast was great. Rooms were cozy, clean and bed very comfortable. Will definitely stay here in the next opportunity.

Cons: Everything was fine - not much to complaint about.

Pros: Airport

Cons: Bedding was tati torn but room was changed... Bathroom shower went cold

Pros: its clean, food in the restaurant doesnt have much choice but its good. kitchen staff is good.

Cons: As there is two guest in a room and we travelling.. its so stingy only "two sachet of tea tea bag was given" and two sacher milk" two sachet of sugar. stayed in many 4 star and 5 star hotels.. no one gives only two sachet that means one person. than dont give . As the tea bag is line + one small milk is so light. Its useless because the staff proudly said there a tea complimentary in a room. atleast per person should give 2 each. how much it will cost not even Rs. 50. so so stingy. either give or dont give... because we are not beggars. sorry to say but to stingy is not good.

Cons: They have an interminal AND out of terminal location. I was given an out of terminal room which was a huge inconvenience esp if you have baggage.

Pros: The ambience was good. Very convenient for taking flights from there.

Cons: We

Pros: Location

Cons: Hot water limited

Pros: Everything was good. Though I feel there should be a mini bar so that a tired traveler has something to eat if he or she cannot go to the restaurant as there is no room service.

Cons: The pillow covers were not fresh. They were smelly.

Pros: I like the room.

Cons: Foods

Pros: Squeky clean....good customer service.

Cons: Access to the hotel from Mumbai is confusing. U can access the hotel by parking your car at level 4(P4) at CSIA.

Pros: convenient location, friendly staff members, and very clean and comfortable room.

Cons: Poor food quality at hotel restaurant.

Pros: It was such a pathetic small room...more like a hole. No place to keep luggage and open it.

Cons: So small the rooms were....no bellboy while checking out with my mother 81....diabetic wife ...young daughter.

Pros: Smooth checkin and checkout clean and tidy rooms and excellent friendly staffs

Cons: Shower were not working properly suddenly you get boiling water and the next second its icy cold... Please fix this

Pros: Good, indian breakfast. Both morning, the same assortment of meals.

Cons: Small room, like for one person only. In bathroom there was no collection of toilettries. Definitely not worthy of money paid.

Pros: location

Cons: washroom

Pros: Very friendly and helpful staff. Very attentive to you

Cons: A little bit old

Pros: The staff was wonderful. Nikhil at the reception was great.

Cons: I didnt like the breakfast spread.

Cons: Foul smells room Dirty bathroom Refrigerator not working

Cons: Dinner quality was poor. Breakfast was fine. Check in staff were receptive and good.

Pros: Excellent Hotel, Staff and Location. Value for money.

Cons: Breakfast can be improved even with lesser items covering both tastes of Indian and Continental.

Cons: everywhere bad, only suitable for people have money but no bad experience.

Pros: Quiet place and near to airport.

Cons: Rates are little higher

Pros: Amenity,location ,staff

Cons: Food was not good Especially the vegetarian food

Pros: Location near to airport. Staff were polite.

Cons: We were charged extra for some silly reason. Aircondition was just ok did not work prooerly

Pros: Good airport pick up, nice rooms especially it is providing smoking room, it is outstanding in India

Cons: Actually there is not too much I dislike. Always stay in bawa

Pros: Staff were very polite and professional. Room was a but old but given the fact we wanted a smoking room at the last moment, it didn’t matter. Food is very good.

Cons: Food prices are a bit on the higher side, also it makes sense if 2 litre mineral water bottles are given as complimentary.

Pros: The neatness was good

Cons: Breakfast was not complimentary

Pros: Professional courteous service. Thanks. The housekeeping, room service, reception check -in and check-out staff were excellent. The service for food was outstanding, both in the restaurant and with room service. Good food and drink and a good night's rest before undertaking long jiurneys. Bawa provided these. The drivers were professional too. Outstanding overall for my stay at Bawa. Thank you.

Cons: Remote control on the TV needs to work consistently. Train your staff on the TV remote uses.

Pros: I liked the location and the ease at which i was able to travel to and fro from the hotel. The staff are also very polite and helpful.

Cons: It would have been nice to have had atleast a tooth paste and sanitary kit as then there would be no need to be asking for them . Comb razors could always be taken on demand . But these two are quite essentials . Maybe at the time of check in they could choose to have the sanitary kit or not available in the room

Pros: Excelent breakfast Good staff

Cons: Good locstion Good emenites

Pros: Staff very helpful, good location, good parking, good breakfast, very helpful manager, very clean

Cons: Can't think of anything

Pros: It is very close to the DOMESTIC airport. The international airport is about a 15 minute ride away. The hotel has a car and will drive you to either airport. The room was nice, the bed was comfortable. The breakfast was not very good. The staff were a mix- some helpful and some not helpful at all.

Cons: The black mold in the halls. The key did not work every day. The internet never worked, they told me it was my fault, then they said they had a technician working on it but it never worked the whole time I was there. When you arrive- they have a porter who seems friendly but really just wants a tip. Carry your own luggage everywhere in India. I would stay at this hotel again- but for a cheaper price- under $50 per night is reasonable for this hotel. More than $ 50 is too much.

Cons: When we arrived to the hotel, they said that they had never confirmed our reservation, despite that we had received an emai from Kayak saying that the reservation was sure. The money was charged to my credit card. I urgently request that the money is pay back to my credit card.

Pros: Good and clean environment. Supporting staff

Cons: If the breakfast they can improve it will really good

Pros: good breakfast, location, environment, fine for business stay purpose

Cons: reception a bit "icy" but efficient

Pros: Location near domestic airport

Cons: Tea maker was absent and with request also not given, saying single occupancy they don't provide.

Pros: Cleanliness and all the advices for foreigners !

Pros: The staff was nice and helpful. The food is ok. The location is near the airport, so it's fine for spending a night between flights.

Cons: The bed and pillows were not comfortable... The bathroom wasn't clean and the toilet leaked after every flush.

Pros: No

Cons: Useless hotel, not to be referred to anyone

Pros: I could not try since the check out was at 6.30 am

Cons: Dinner was overpriced Butter milk was bad

Cons: Everything.

Pros: Location for flyers is excellent. Can actually walk. From domestic terminal. Jus about 500 mtr. The staff is excellent. Have to mention the super hospitality of Nadeem at the front desk.

Pros: Breakfast menu, location and staff behaviour

Cons: 1. No outside Guest is allowed to visit or meet the guest even if he is a son for male guest or she is a daughter for female guest.Hotel staff insists to confirm with signature on undertaking for this which is ridiculous policy... 2. Hotel offer airport drop when booked directly at counter but DONT OFFER AIRPORT DROP FACILITY WHEN BOOKED ONLINE THROUGH OTHER PORTALS. 3. Only 500ml Bisleri bottle is provided by hotel per day even after charging nearly 5000 for a single day stay.

Pros: Nothing

Cons: Staff behavior and talk even friends.are.notv allowe

Pros: Only location

Cons: Cleanliness, Breakfast, staff at front desk and at restaurant

Pros: Receiptive

Cons: Check-in timings

Pros: Room size is good as compared to other hotels in Mumbai of same level. Location is very good.

Cons: Though they have the food variety but it is not to my taste. Something is missing. They need to improve in it.

Pros: Reception service is very good

Cons: Room is smelling

Cons: The staff dint allow my guest to meet me in my room and they make idiotic rules that they won't allow any of my guest to meet me in room.

Pros: The hotel is located near the Mumbai airport, and also bazar are not far, and many restaurants , cafes, and bars are easy to access. It’s the best location. Additionally, they gave us two cups of chai. That’s so tasty. I like it.

Pros: Just outside the airport and very convenient to catch a flight back!

Cons: The staff! Rude and the receptionist had the audacity to ask my wife her relation with me. They even asked for our marriage certificate. Cheap and sick for a lady to talk to another lady that way.

Cons: Very bad treatment. Rooms are worn out. Very stinky. AC not working TV not working

Pros: Food is very tasty. Staff are very friendly. Excellent location.

Pros: Staff very courteous. Good value for money.

Cons: Choice of food.

Pros: Location

Cons: Dirty Water coming from selling at night No free WiFi

Pros: Location

Cons: The Hospitality was poor. The Housekeeping was worst.

Pros: The only good thing about this hotel is the location

Cons: The hotel does not look like the pictures, it’s compketely run down and dark with hardly any lights on - completely creepy and uncomfortable to stay on your own. The wifi did not work. The bed and pillow was rock hard. The phone in my room did not work. The dinner was the worst food I’ve had my whole time in India. The staff did not respond to my request for airport transfer, so that shouldn’t be listed as a fascility. It’s right next to a highway and has no sound proofing - also next to run down abandoned buildings - this may as well be one of them. Honestly not worth any more than $10 , and ruined the end of my trip.

Pros: Excellent location close to the domestic airport. It’s basically a value for money and as good as a two star hotel can be. Breakfast spread is minimal but well made. Overall it has locational advantage. For vegetarians, there are good restaurants nearby. Balaji near the domestic airport and many more across the Western Express Highway. Gajalee is an excellent seafood restaurant about 3 kms away, a must visit place for seafood lovers. For upscale diners, there is The Orchid opposite, Bawa International next door and many options at The Sahara Star. The hotel is easily accessible for cabs and autorickshaws. The hotel offers airport pick up and drops at a nominal charge if not included in the tariff.

Cons: Being a very old property, it needs an upgrade.

Pros: The rooms are spacious.

Cons: Chargeable WiFi.

Cons: Snacks, juces in the room with tea pot.

Pros: Lack of freshness

Cons: Old smell