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New Palm Tree Hotel

Nkrumah Road, Mombasa 90013, Kenya
+254 715 442 017

RM 76+

Overall guest ratings

6.6/10 Good
Based on 198 reviews

Review highlights

  • 9.9
  • 9.8
  • 9.6
  • 6.8

Nearby

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    About

    With a stay at New Palm Tree Hotel, you'll be centrally located in Mombasa, convenient to Fort Jesus and Voyager Beach. This hotel is within the region of Bamburi Beach.

    Rooms

    Make yourself at home in one of the 30 air-conditioned rooms featuring refrigerators. Complimentary wireless Internet access is available to keep you connected. Bathrooms with showers are provided. Conveniences include desks and ceiling fans.

    Amenities

    Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless Internet access and a television in a common area.

    Dining

    Enjoy a bite to eat at a coffee shop/café, or stay in and take advantage of the hotel's 24-hour room service.

    Business, Other Amenities

    Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • ATM on-site
    • Business centre
    • Internet
    • Room service
    • Restaurant
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Free parking
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Coffee shop
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    6.6 Good
    Based on 198 reviews
    • 9.9 "Excellent value."
    • 9.8 "Terrific location."
      9.5 "City centre within easy reach, said 95%."
    • 9.6 "World class service."
      9.8 "98% found the staff to be very friendly."
      10.0 "100% said the reception staff was great."
    • 8.2 "Breakfast is good."
    • 7.6 "Good amenities."
      7.1 "71% thought the building was wonderful."
      10.0 "100% loved the terrace."
    • 6.8 "Internet is average."
      6.3 "63% thought the wifi quality was ok."
    • 3.6 "Rooms are not good."
      0.7 "93% complained about the bathroom."
      1.7 "83% thought they were poorly maintained."
      4.6 "54% said rooms were dirty."
      2.2 "For 78%, the rooms looked old."
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    Overall rating

    6.9 Good
    Based on 100 reviews
    • 9.9 "Terrific location."
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 8.1 "Breakfast is good."
    • 8.0 "Amenities are good."
      7.6 "76% thought the building was wonderful."
      10.0 "100% loved the terrace."
    • 6.5 "Average comfort."
    • 5.2 "Vibe was decent."
    • 3.6 "Rooms are not good."
      0.8 "92% complained about the bathroom."
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    Overall rating

    6.9 Good
    Based on 11 reviews
    • 9.8 "Excellent value."
    • 9.6 "World class service."

    Overall rating

    6.2 Good
    Based on 85 reviews
    • 9.9 "Excellent value."
    • 9.8 "Terrific location."
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 8.3 "Breakfast is good."
    • 7.0 "Good amenities."
      6.4 "64% thought the building was acceptable."
    • 6.9 "Internet is average."
      6.5 "65% thought the wifi quality was ok."
    • 6.6 "Average comfort."
    • 4.6 "Not very clean."
      4.5 "55% said rooms were dirty."
    • 3.5 "Rooms are not good."
      0.7 "93% complained about the bathroom."
      4.8 "Air conditioning was criticized by 52%."
      4.5 "55% said rooms were dirty."
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