Miami Beach hotels in South Beach

Cheap renovations with premium cost of accommodation. Parking cost is unreasonable. Our first room had not been cleaned after the previous guests. We were switched to a worse/smaller room. There was no acoustic privacy.

Didn't replace toiletries in the bathroom. Sheets were very rough.

The hotel was in a great location with great views. The hotel will nickel and dime you for many different resort fees.

Hotel facilities were nice and it was right near the beach. Desk staff was a little condescending and not very friendly.

It's right on the beach! Housekeeping staff took my iPhone 6 charger and took the bottles of alcohol that I bought and placed in the fridge. They also took my razors. Also noticed that while they are on the floors cleaning they keep all of the doors open even if they have other people's property in them which makes it really easy for someone else to go in to your room and take your stuff.

Stylish, nice sunset panaroma Very arrogant and not really competent staff; thanks for getting the 3th (lowest!) floor out of 17 floors even after asking especially for a high floor room in the reservation ("no chance, but the tower suit is still available with a little rate change from 445,- to 3.500,-"); everything in the hotel is completely overpriced: restaurant, poolbar, parking, even the internet has to be paid (ridiculous!) and so on...

Room was very large - that is very hard to come by in Miami Beach! Comfortable bed and nice bathroom. No Staff by the pool had to run around to find towels. Called 3 times to get sheets changed, the final time I called they said the cleaning people had left ... so that was annoying.

pool

Good quality hotel, with great fusion restaurant Location from south beach

The only thing I liked about this hotel was the location. It's across the street from the beach. On Kayak this looks like a beautiful luxury hotel, but quickly upon arriving you realize it only looks like that from a distance and they have an amazing photographer for their site photos. Kayak was great but Breakwater is a sleezy lemon. Upon our arrival at 1 am Saturday we were tired and eager to get to our room. The receptionist strongly persuaded us to upgrade to a much more expensive room for $180 + tax so it would be quiet. He then proceeded to charge my card but forgot the tax so asked me to give him my credit card again so he could charge the sales tax. He also informed us upon arrival there is a $22/day resort fee but this was not stated anywhere on Kayak. Also as we were dealing with check in another guest came up to the desk and asked for ear plugs because the club music outside the hotel was too loud. And YES it was VERY LOUD. We were in a room that was pretty quiet for what it was but on Sunday night, by boyfriend WHO IS A DJ wasn't even able to fall asleep until 4 am because it was so loud! The room itself had a nice view but it had a lot of issues from lazy upkeep. The bed sheets had stains on them, the bench at the foot of the bed had weird sticky dirt marks from removed tape stains, the bathroom tub was worn down cracked and stained (didn't use it unfortunately because it looked so gross), and the shower floor was cracked. Using the TV was also a mess. The remote didn't work and no channel guide. We tried multiple times to dial the front desk from the hotel phone to have these addressed but the line would disconnect every time we hit the front desk or 0 button. Not sure if they don't want to hear from you, the line is inundated with calls, or something was wrong with the phone. The staff has not been trained to be friendly and welcoming to their guests. They view us as a bother and just want a fast interaction so they can quickly move on to the next opportunity to make money. The waiters/waitresses at the front of the hotel in the morning were more concerned with snagging passersby (as every other restaurant on that street) for business than greeting their current guests eating breakfast. I said good morning to a few of them and received very cold and snobby responses. They didn't make eye contact with me and didn't offer any interaction. So rude! One day I was using a computer in the lobby and a manager was severely scolding a server right there in the lobby for doing something that wasn't appropriate. She was very nasty and mean to him, and the one way scolding went on for literally 10 minutes. It was so unpleasant and uncomfortable to witness that as a guest. The employees should have a private area they use for this kind of thing, not out in the public lobby! This hotel is appropriate for frat boys/college aged kids that want to party hard, trash rooms, and recover on the beach afterwards without making much effort in getting there. We were paying over $300/night for this room and it's evident the Breakwater heavily relies on their location to make visitors happy and turn over business quickly, but does not put in any other effort. Definitely won't be staying here again. :(

Location and staff. Place is dirty. Stayed there in the past around 2 years ago and had a great experience. Place Has not been kept up. Rugs dirty, bathroom wall stained with something I would rather not mention. When checked in was told we got upgraded to Penthouse at no charge. Penthouse was old, dirty, filthy rugs with hot tub that did not work. Really??? Not an upgrade but a way to get someone in that room no one else would take. Declined upgrade and demanded the room we booked. Great location and staff but dirty. Also toiletries not replaced daily. Bring your own supplies

Location was good as it's close to everything South Beach has to offer but that's about it. The hotel rooms are extremely small and cramped and they tried too hard to make it look trendy and there is no full wall or glass between the room and the bathroom so not only can you see the person in the bathroom using the toilet but you can also hear every air biscuit they let out, every wipe and smell it. I mean cmon, first you have tiny rooms that I would expect in a 3 star hotel in NYC but how can you put people in those tiny rooms and leave a completely open bathroom with no walls or privacy... smh. The service was also rough, I think the girl who checked us in said her computer crashed 4 times and we had to spend about 25 minutes checking in which should have taken about 5 minutes. The checking stations had older laptops, they got this whole hotel completely wrong and I would never go back.

Room design Swimming pool

The boutique Deco styling and its great location on a restaurant-filled walking street. No shampoo offered in the bath, limited towels, basic Euro amenities.

Poor staff relationship, too noisy due to bars under the hotel, problem with bath sinks, not worth the money paid.

The location! Hart from South Beach. Near gayscene.Great restaurants nearby. Big rooms. Cleaning off the bathroom could be better. Not a hotel if you want to go to bed early (noise off the restaurants outside). No WiFi at the room.

This was nowhere in my kayak booking info. It was not optional, and it was in the middle of a neighborhood blocks from the beach. It was ostensibly to cover the continental breakfast and wifi. These things were advertised as free in the add. Dishonest advertising and not worthy of my business for any repeat visits.

The location -The room was advertised a a double budget. Got there it was only one bed. When i asked about it the front desk manager said he did not know what to tell me and no more rooms were available -Saw two or so small roaches in the room -There was a stain on the sheet when we first arrived -The room had a really old musty smell -Room was not cleaned everyday

Location Room disappointing, bed small, bathroom cracked tiles, poor shower, telephone did not operate. Rate expensive

The room was a nice size but they have bed bugs and that hotel reeks of piss! Its smelle like a portable washroom, especially in the lobby! The hotel staff was rude too! Bed bugs, pissy smell, and rude staff

Close proximity to South Beach Could do with A/C in foyer/check in

Position in the Art Deco area Parking is a problem at night - especially on weekends. Thousands of people come to Miami South beach so you may cruise a lot for a space (including public garages).