Miami Beach hotels in City Center

Cons: None

Cons: Nothing

Cons: Unbelievable noise until 4am from poolside club. Cleaning of room was mediocre. Pool very crowded during day.

Cons: Hard to sleep due to people partying. Good part the hotel doesn't tolerate . Security is ready to help.

Cons: No ice machine and restrictions from bringing on outside food and drink

Cons: Small rooms, rude staff and slow service, no hot tub, overpriced food, really annoying/small bathroom and closet, no Wi-Fi which was supposedly free and included, minimal outlets, ridiculous $19 daily service charge, slow elevator, lots of ongoing renovations with hammering early in the morning.

Cons: Jessica the Reservations Manager is rude and unprofessional. Very pricey and on top of that they hold over $400 you never spent on your card..RIDICULOUS!

Cons: Air broke 2 nights terrible service terrible crowd and the TV was broken my whole stay. Everyday is have to complain about it and nothing was done. When I asked for at least a night or 2 free because of the inconvenience I was denied

Cons: One of the pools were being reconstructed, but there wasn't a notice about it anywhere on the site. Should've gave guest a discount. Very disappointed

Cons: Everything was perfect.

Cons: It took 50 min to get my car. I was told it was because of "shift change". I asked for the manager to call but they never did. Unreliable Internet. I was unable to connect.

Cons: Didn't like that our room was on the stairway but it worked out because we had loud music and we didn't disturb the neighbors.

Cons: The hotel was still under reconstruction so elevators were slow. And they automatically added tips on the bill which seemed to be a Miami habit.

Cons: The first 2 rooms they tried to put us in were IN the stairwell. We read reviews that the hotel will put people in those rooms. It was VERY frustrating but they did end up moving us to a normal room on the 3rd trip down to the front desk.

Cons: There was a party there that didn't stop until 1am. Carpet wasn't laid correctly and had many humps to trip you up sometimes. Bed was on a wooden box frame with sharp corners that stuck out far enough to leave a few marks on your shins.

Cons: The room and hotel could have been cleaner. I think it’s just busier and there isn’t enough staff to support it

Cons: The staff was super warm, welcoming, and kind. The hotel recently opened and you could tell so a bit by the organization. My lunch took an hour and a half to come one day after having the wrong order delivered twice. My room wasn’t made up another day after requesting it to be cleaned several hours earlier. Overall, it was a very pleasant experience and these seem to just hiccups of a new opening.

Cons: THE only downside of This hotel is that the rooms have a smell of mold/ mildew. You can tell the hotel is an old building that got a facelift and somewhere they left off the fix mold part. I opened windows daily to air it out so it was Manageable. Just definitely be aware of this.

Cons: refrigerator that actually works AND microwave in room would help

Cons: But everything is ruined when the house keeping staff wakes up guests at 8 am by chattering to each other loudly in the halls waking me up 3 times before 9am. I'm the guest so your staffs behavior should not impact my experience. Yes you are a botique hotel so you should scale your service accordingly and know your staffs conversations carry through the entire floor. Don't stay here!!!!

Cons: Time of the hotel close the access to a jacuzzi to early

Cons: I didn't appreciate the size of the bathrooms especially the toilet area. I did not appreciate the fact that there is no parking or even a discount through the hotel. The decor can use an upgrade.

Cons: Nothing.

Cons: The room was extremely small. The A/C barely worked. The bathroom was old and run down. This place is depicted as a cute boutique hotel, but it’s not. It’s a run down motel in need of a total guy renovation.

Cons: Everything feels dingy and not kept up. Checking in was the longest process I have ever been through aNd the girl seemed nervous. Maybe she was new, but it was over and over the same information and had multiple cards for all kinds of things, unlike any check in experience I have had before. Seems like they get stiffed by other guests a lot before. The security are constantly checking if you are staying there and annoying...definitely have decided to hire less than personable staff in general. One of the front desk girls when handing me the final bill, held it out to me without looking at me as if passing on to the next task, CUSTOMER SERVICE 101! Treat each guest as if they are the only person in your world at that moment and look them in the eye with a smile. In general, the whole world has lost this touch, but you would think a 300 a night hotel would still care about this. Finally made it to the beach chair area after being asked twice to show room key by security and then the beach chair guy wanted me to walk all the way back to his booth to check in instead of just taking care of me at my chair. When I refused and told him to take care of it, he kept calling me boss in a derogatory way like I was asking too much. Hire people that care and understand that the only reason they have a job is because of people like me choosing your hotel!! This is standard and not asking too much. I should have great things to say because they did all of this basic stuff and then decided to do more!! They all need help on how to treat guests. There was a blood stain on newly replaced linen in my room. They did an okay job of responding but it should have never happened!!! They only took off the resort fee and $50 and then didn't do it! Had to remind the people upon checkout and they acted like I was lying to them. The valet brought my car when I asked and left it in the rain and not under the overhang!!! What?!! When I asked him to bring it out of the rain his reply was that they were too busy and slapped me on the shoulder like I was his friend and gave me a dirty look like I was asking too much. hahaha I will never again recommend this hotel to anyone as I always have in the past. I'M GOING BACK TO AIRBNB WHEN I TRAVEL NOW. HOTELS LIKE THIS ARE COMMON NOW.

Cons: The service at the pool wasn't great could be a lot better.

Cons: Old bed , not comfortable

Cons: Our building was getting ready for shut down for renovations, wish we knew about it in advance but not a big deal, just a matter of optionality for rooms and extended stay.

Cons: This hotel is the equivalent of a two star hotel at best. Save your money and go elsewhere

Cons: Food Shows very poorly, everything seems worn and in need of replacement

Cons: Rooms are in need of a facelift. subpar wedding DJ's at the pool, bring earplugs. Sloppy Sunday crowd.

Cons: The check in process was strange. We were told that they were sold out of the room category and we would be upgraded for one night and then had to move. We went back the next day and since I guess we were prepaid they tried to give us a handicapped room and was told this was the only one available. We had an argument with front desk manage Sandra and after three tries we got a room overlooking the parking lot that was acceptable.

Cons: Rooms need updating. Improve the gym equipment

Cons: Rooms were a bit dated. I had a pool side bungalow (#1) and the downstairs was just wasted space. Didn't even have a couch!

Cons: out of the 4 days that I was at the hotel w/my daughter we only asked once for the room to be cleaned and the both bed sheets were not changed and no toiletries were added. if the hotel management can work w/ the proper staff to get this matter resolved then i would not found anything to complaint about.

Cons: I was at a conference and didn't check out on time. The concierge Claudio from the beginning spoke to me almost yelling in an absolutely disrespectful tone "como se me ocurria salir a esta hora 3pm"This essentially translates to "What are you thinking checking out at this time?"When I told him I did not know that checkout was at 11am he simply freaked out and answered"This information was in the paper you signed when you checked in Don't you know how to read? Because I always read what I sign I don't know if you do but I do read what I sign!"I was simply baffled with his behavior. Then he printed out my receipt .I then reviewed my credit card number. I don't know what went through this Claudio guy's mind but he freaked out and started to yell at me again "but what are you doing?The charge is already done!You are going to give me your Credit Card again and I don't need it cause the charge is already done!"I asked him what his problem was?At that point I just wanted to get out of that crazy hotel as fast as possible and as soon as I turned my head I heard this Claudio guy saying to the woman that was by his side and witnessed everything "This #@$ is crazy!"This behavior is inexcusable! Customers like me pay the salary of bullies like this Claudio guy.People like this shouldn't be working in the service or hospitality industry.Sadly I must leave a terrible review,Prior to this checkout debacle I received exceptional respectful and kind attention from all the other staff.