Would you like to save as your currency permanently or for this visit only?
Location, great and efficient staff. A little bit noisy - other guests knocking on the door and generally rowdy.
Pleasant helpful staff excellent customer service great Central location will be staying again
though i booked double bed they have joined 2 twin beds and the beds were not quite comfortable,more than the bed,the pillows.pl.look into this,I stayed here abt 6m ago,i liked it thats why i booked at the same place,i might choose others for the next time.
Close to train station shops bars staff very good.Bar area very pleansent and I would say not over priced Stayed for 3 nights but on the Sunday morning room did not get made up but saying this soon as it was pointed out room service was called and room made up
The double tree is a nice hotel at first glance. I found the staff at the front desk were not the most welcoming but that wasn't the biggest problem. The room was comfortable for the most part and me and my companion were looking foward to a nice stay. The shower had two choices, freeze or burn. It was nearly impossible to get the shower at a normal temperature which was a huge issue. But we were only there for 2 nights so decided it would be better to give it another try than moving rooms. On our second night which was a Saturday we were awoken at 4 am by a group of drunk girls that were screaming down the hallway. I felt like I was transported to the worst spring break all inclusive. I called the reception 3 times and in all fairness they came up every time to get those stupid girls to shut up. Then their guy friends came from the party minutes later and started retaliating to help their skanky girlfriends. They were standing outside of our door yelling obscenities. I called again and eventually the noise stopped but at that point I had one more hour before having to get on a train to the airport so my entire night was ruined. While they were definitely responsive to the times I called they should have kicked these people out. What kind of reputation do you want to have? I know that on my next visit to Manchester staying at the double tree and staying at the hatters is pretty much the same. If you want to maintain an upscale reputation then be more selective about who you let stay in you hotel or at the very least have your front staff make the rules clear when these drunken idiots tumble in through the door of your hotel.
Good location, right next to Picadilly Train Station. We stayed in a 2 bedroom apartment which was lovely,
The holiday feel from having a room that overlooked the atrium with its palm trees. It was so quiet.
I liked the hotel room, very spacious, clean and a large bed!
Comfortable bed and pillows.
The fabulous Suite -Angel was just amazing. So big and luxurious. Well worth the £200 per night. We also had a table at Michael Caines and the food was the nicest i've ever had None bar the arrogance of other guests.
Staff friendly Nice to have a bath & shower Clean & Comfortable bed Adequate hangers for clothing, but nowhere to put case Tea & Coffee making facilities good For what we paid a very small room Finish of décor was poor Sink in bathroom drained water very slowly Aircon switched itself off after about 30 seconds so room was stifling No fridge