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Tony's House Hotel

30 Norfolk Square, London, W2 1RS, United Kingdom
+44 207 402 4114

RM 277+

Overall guest ratings

5.7/10 OK
Based on 1,116 reviews

Review highlights

  • 9.3
  • 8.1
  • 3.5
  • 3.4

Nearby

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    About

    Located in London City Centre, this hotel is within 1 mi (2 km) of Diana Memorial Fountain, Selfridges, and Kensington Gardens. Hyde Park and Marble Arch are also within 1 mi (2 km).

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    Expedia

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • No smoking
    • Parking
    • 24 Hour Front Desk
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Safe
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    5.7 OK
    Based on 1,116 reviews
    • 9.3 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.8 "98% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.8 "Easily accessible by car, said 88%."
    • 8.1 "Very good internet connection."
      7.7 "77% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 7.0 "Good service."
      6.1 "61% said the reception staff was ok."
      5.3 "Only 53% thought the service was professional."
    • 3.5 "Breakfast is below average."
    • 3.4 "Not very clean."
      3.4 "66% said rooms were dirty."
      3.6 "64% said the bathroom was dirty."
      3.0 "70% thought it was rather dirty."
    • 2.8 "Quite uncomfortable."
      1.1 "89% said rooms were small."
      4.5 "55% didn't like the uncomfortable beds."
      0.5 "95% criticized the small bathroom."
      2.7 "Air conditioning was criticized by 73%."
    • 2.8 "Awful rooms."
      1.1 "89% said rooms were small."
      3.2 "68% complained about the bathroom."
      3.4 "66% said rooms were dirty."
      4.5 "55% didn't like the uncomfortable beds."
      1.8 "82% thought they were poorly maintained."
      3.1 "69% had problems with the shower."
      3.6 "64% said the bathroom was dirty."
      0.5 "95% criticized the small bathroom."
      0.6 "94% found problems with the furniture."
      3.1 "For 69%, the rooms looked old."
      2.7 "Air conditioning was criticized by 73%."
      0.8 "92% thought the tv was sub-standard."
      2.0 "80% were disappointed with the minibar."
    • 2.5 "Horrible vibe."
      2.2 "78% criticized the unstylish hotel."
      1.7 "83% criticized the plain hotel."
      1.0 "90% didn't like the unstylish hotel."
      0.0 "For 100%, the lobby entrance was sub-standard."
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    Overall rating

    5.7 OK
    Based on 379 reviews
    • 9.4 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      10.0 "City centre within easy reach, said 100%."
    • 6.8 "Service is ok."
      6.1 "61% said the reception staff was ok."
    • 3.3 "Not very clean."
      3.4 "66% said rooms were dirty."
      3.8 "62% said the bathroom was dirty."
      3.1 "69% thought it was rather dirty."
    • 3.1 "Awful breakfast."
    • 2.6 "Awful rooms."
      0.8 "92% said rooms were small."
      3.3 "67% complained about the bathroom."
      3.4 "66% said rooms were dirty."
      4.5 "55% didn't like the uncomfortable beds."
      0.6 "94% found problems with the furniture."
      1.6 "84% thought they were poorly maintained."
      3.8 "62% said the bathroom was dirty."
      0.6 "94% criticized the small bathroom."
      2.4 "76% were disappointed with the minibar."
    • 2.3 "Quite uncomfortable."
      0.8 "92% said rooms were small."
      4.5 "55% didn't like the uncomfortable beds."
      4.6 "54% thought it was too noisy."
      0.6 "94% criticized the small bathroom."
    • 2.0 "Horrible vibe."
    View all review categories

    Overall rating

    5.6 OK
    Based on 658 reviews
    • 9.1 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.8 "98% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.4 "Very good internet connection."
      7.9 "79% said the wifi quality was great."
    • 6.9 "Service is ok."
      6.0 "60% said the reception staff was ok."
      5.1 "Only 51% thought the service was professional."
    • 6.1 "Average value."
    • 3.5 "Breakfast is below average."
    • 3.3 "Disappointing food."
      4.9 "51% found the side dishes unedible."
    • 2.9 "Generally quite dirty."
      3.0 "70% said rooms were dirty."
      3.3 "67% said the bathroom was dirty."
      3.0 "70% thought it was rather dirty."
    • 2.6 "Quite uncomfortable."
      0.9 "91% said rooms were small."
      4.0 "60% didn't like the uncomfortable beds."
      0.6 "94% criticized the small bathroom."
      3.0 "Air conditioning was criticized by 70%."
    • 2.4 "Horrible vibe."
      2.0 "80% criticized the unstylish hotel."
      0.0 "For 100%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    6.0 OK
    Based on 78 reviews
    • 9.3 "Terrific location."
    • 7.2 "Good service."
    • 4.1 "Breakfast is below average."
    • 3.7 "Not very clean."
      3.9 "61% said rooms were dirty."
    • 3.3 "Rooms are not good."
      3.2 "68% complained about the bathroom."
      1.8 "82% thought they were poorly maintained."
      1.1 "89% said rooms were small."
      3.9 "61% said rooms were dirty."
      4.8 "52% didn't like the uncomfortable beds."
    • 1.5 "Terrible amenities."
      1.3 "87% thought the building wasn't nice."
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