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The Sumner Hotel

54 Upper Berkeley Street, London, W1H 7QR, United Kingdom
+44 207 723 2244

RM 669+

Overall guest ratings

8.5/10 Excellent
Based on 878 reviews

Review highlights

  • 9.8
  • 9.5
  • 8.9
  • 5.7

Good to know

  • Nice building
  • Clean rooms
  • Friendly service

Nearby

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    About

    The Sumner has the intimate charm of an elegant hotel. Located in the heart of London within strolling distance of Oxford Street shopping, the bright lights of West End, and the tranquility of Hyde Park. Part of an 1820s Georgian Terrace the hotel has been fitted to the highest standards whilst also preserving many of the buildings historical characteristics.

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    accorhotels.com

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • Laundry service
    • No smoking
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    Based on 878 reviews
    • 9.8 "Terrific location."
    • 9.5 "World class service."
    • 8.9 "Generally very clean."
    • 8.2 "Good value."
    • 7.4 "Good breakfast."
    • 5.7 "Rooms are ok."

    Overall rating

    8.6 Excellent
    Based on 482 reviews
    • 9.9 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.8 "98% thought the service was very professional."
      8.5 "85% said the reception staff was great."
    • 9.0 "Perfectly clean."
      9.0 "90% said rooms were clean."
      10.0 "100% thought it was clean."
    • 7.8 "Good breakfast."
    • 6.8 "Internet is average."
      5.8 "58% thought the wifi quality was ok."
    • 5.7 "Average comfort."
      6.3 "Only 63% said rooms were big enough."
      6.3 "For only 63%, the noise level was all right."
      6.4 "Beds were acceptable for 64%."
    • 5.2 "Rooms are ok."
      6.3 "Only 63% said rooms were big enough."
      6.4 "Beds were acceptable for 64%."
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    Overall rating

    8.5 Excellent
    Based on 149 reviews
    • 9.8 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 9.6 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
    • 7.5 "Good breakfast."
    • 6.7 "Average comfort."
      6.8 "Beds were acceptable for 68%."
      6.5 "Only 65% said rooms were big enough."
    • 6.0 "Rooms are ok."
      6.8 "Beds were acceptable for 68%."
      6.5 "Only 65% said rooms were big enough."

    Overall rating

    7.5 Good
    Based on 35 reviews
    • 9.8 "Terrific location."
    • 9.6 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 7.1 "Good breakfast."
    • 6.6 "Average comfort."
    • 5.7 "Rooms are ok."

    Overall rating

    8.1 Excellent
    Based on 210 reviews
    • 9.8 "Terrific location."
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
    • 8.2 "Good value."
    • 6.5 "Breakfast is mediocre."
    • 6.5 "Internet is average."
      5.3 "53% thought the wifi quality was ok."
    • 5.8 "Average comfort."
      6.0 "Only 60% said rooms were big enough."
      6.3 "Beds were acceptable for 63%."
      6.7 "For only 67%, the noise level was all right."
    • 5.4 "Rooms are ok."
      6.3 "Beds were acceptable for 63%."
      6.0 "Only 60% said rooms were big enough."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Good to know
    "Nice building"
    "Clean rooms"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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