Overview

DoubleTree by Hilton Hotel London - Marble Arch

4 Bryanston Street Marble Arch, London, W1H 7BY, United Kingdom
+44 207 935 2361

RM 782+

Overall guest ratings

8.1/10 Excellent
Based on 1,745 reviews

Review highlights

  • 9.8
  • 8.9
  • 8.2
  • 4.7

Good to know

  • Comfortable beds
  • Friendly service

Nearby

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    About

    Our warm and inviting DoubleTree by Hilton London – Marble Arch hotel offers an ideal location in the heart of the West End. Enjoy close proximity to popular London attractions including the West End theater district and Hyde Park. Discover great shopping opportunities at Oxford Street, just steps away from our convenient Marble Arch hotel Indulge in a freshly baked DoubleTree chocolate chip cookie, straight from the oven, when you check-in at our London West End hotel and make yourself at home in a comfortable guest room. Spacious guest rooms boast a fantastic range of amenities including a generous work surface for business travelers. For your convenience, complimentary wireless high-speed internet access is available in public areas of the hotel. After an enjoyable day discovering London attractions or a long day in the business center, relax and unwind in a contemporary guest room Reinvigorate with a workout in our well-equipped fitness center or relax with a drink at Indigo, our lobby lounge. In the evening, enjoy casual dining at Fire & Spice Restaurant or savor a memorable meal at our outstanding Michelin Star Restaurant – Texture Host a meeting or event at our DoubleTree by Hilton London - Marble Arch hotel. Flexible meeting and events facilities are available in the most historical part of the building and offer the perfect backdrop for any occasion. Our friendly staff looks forward to welcoming you with DoubleTree's legendary, warm chocolate chip cookie

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    Hilton

    Amenities

    • Fitness centre
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Concierge service
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Pets not allowed
    • Parking (surcharge)
    • Designated smoking area
    • Storage available
    • Babysitting or child care
    • Internet
    • Wi-Fi
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    Based on 1,745 reviews
    • 9.8 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
    • 8.9 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      9.0 "90% thought the service was very professional."
      8.3 "83% said the concierge service was amazing."
    • 8.2 "Breakfast is good."
    • 6.1 "Internet is average."
      6.4 "64% thought it was adequately priced."
    • 5.6 "Vibe was decent."
    • 4.7 "Rooms are not good."
      1.5 "85% said rooms were small."
      2.3 "77% thought they were poorly maintained."
      4.1 "For 59%, the rooms looked old."
      3.1 "69% were disappointed with the minibar."
      1.3 "Air conditioning was criticized by 87%."
      0.0 "100% found problems with the furniture."
      1.7 "83% criticized the small bathroom."
      3.2 "68% had problems with the shower."
      3.6 "64% were unhappy with the view."
    • 4.5 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
      0.9 "91% complained about the elevator."
      3.6 "64% thought the facilities needed updating."
      2.5 "For 75%, the lobby entrance was sub-standard."
    • 3.6 "Not very comfortable."
      1.5 "85% said rooms were small."
      2.8 "72% thought it was too noisy."
      1.3 "Air conditioning was criticized by 87%."
      1.7 "83% criticized the small bathroom."
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    Overall rating

    8.2 Excellent
    Based on 837 reviews
    • 9.7 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 9.0 "World class service."
      9.1 "91% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      9.1 "91% thought the service was very professional."
      8.3 "83% said the concierge service was amazing."
    • 8.4 "Breakfast is good."
    • 5.9 "Vibe was decent."
    • 5.9 "Internet is average."
      5.1 "51% thought the wifi quality was ok."
      6.5 "65% thought it was adequately priced."
    • 5.1 "Rooms are ok."
      5.0 "For only 50%, the bathroom was ok."
    • 4.2 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
    • 3.7 "Not very comfortable."
      1.5 "85% said rooms were small."
      2.5 "75% thought it was too noisy."
      1.1 "Air conditioning was criticized by 89%."
      1.4 "86% criticized the small bathroom."
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    Overall rating

    8.2 Excellent
    Based on 488 reviews
    • 9.8 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      9.7 "97% liked the proximity to sightseeing."
    • 9.2 "World class service."
      9.3 "93% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      7.9 "79% said the reception staff was great."
      8.0 "80% said the concierge service was amazing."
    • 7.9 "Good breakfast."
    • 6.2 "Internet is average."
      6.5 "65% thought it was adequately priced."
    • 5.6 "Rooms are ok."
      5.5 "For only 55%, the bathroom was ok."
    • 5.5 "Vibe was decent."
    • 4.8 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
    • 4.4 "Not very comfortable."
      1.8 "82% said rooms were small."
      3.2 "68% thought it was too noisy."
      1.4 "Air conditioning was criticized by 86%."
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    Overall rating

    7.8 Good
    Based on 87 reviews
    • 9.5 "Terrific location."
    • 9.0 "World class service."
      9.3 "93% found the staff to be very friendly."
    • 7.0 "High value."
    • 4.5 "Rooms are not good."
      1.3 "87% said rooms were small."
    • 3.5 "Not very comfortable."
      1.3 "87% said rooms were small."

    Overall rating

    7.8 Good
    Based on 331 reviews
    • 9.7 "Terrific location."
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 7.8 "Good breakfast."
    • 6.3 "Internet is average."
    • 5.8 "Vibe was decent."
    • 4.6 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
    • 4.0 "Rooms are not good."
      1.5 "85% said rooms were small."
      4.6 "54% complained about the bathroom."
      2.1 "79% thought they were poorly maintained."
      1.5 "Air conditioning was criticized by 85%."
      3.1 "69% were disappointed with the minibar."
      3.0 "70% had problems with the shower."
    • 3.3 "Not very comfortable."
      1.5 "85% said rooms were small."
      3.0 "70% thought it was too noisy."
      1.5 "Air conditioning was criticized by 85%."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    oxford street
    great location
    close to the underground station
    small refrigerator in my room
    near shopping
    small rooms
    location close proximity
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