The hotel is central to all atractions in Leipzig. The rooms were spotless and very comfortable. The staff made sure we had everything we needed ie. extra pillows etc. No complaints!
Design and proximity to the Gewandhaus No
breakfast, comfortable beds, good maid service, helpful staff, location the room was to warm
Excellent Hotel, all services and facilities as good as one would expect
Small rooms! No room(small room) for suit case! Small bathroom.
Beautiful hotel, great location.
The hotel is very nice & perfectly located. It's biggest plus for me was the free internet connection.
Nice hotel, good location (almost directly in the center of Leipzig), very friendly staff, nice and big room. Didn't try restaurant and bar though.
Location in city center allowed walk to all attractions. Staff was very helpful in orientation to city. Easy to find parking which is in back of hotel, Would be hard to find at night without gps.
Really cool rooms!!! Food service OK but not great.
Staffs were good, breakfast was included, near the center but hard to get the hotel. Free and fast Internet !! There were some stairs so with big luggage it was not easy to use (But staffs helped me) The cleaness was not so good. Breakfast was soso. The region it locates looked dangerous.
Friendly and helpful staff Not really; I didn't realise how far out it was from the centre of Leipzig
very good deal, low price for a nice room.
Good clean rooms, internet in the room, good breakfast. Staff was trying to be helpful, but spoke very bad english and gave wrong directions to st. Thomas church (!!!) Location! Would not advise this hotel to females travelling alone, because it is located in an area of abandoned houses. Good connection to the city center though.
The room - incl. the bathroom - was as good or better than expected. A nice and quiet hotel. Breakfast was resonable without being something that you would remember. The town is nice. The hotel is located in a part of the town where a lot of houses are empty and in need of renovation. Parking must take place on the street. The double bed was rather small.
courteous and friendly staff location slightly scary. Didn't want to walk after dark, vacant gutted buildings nearby and no restaurants near-by, needed to drive car and didn't want to move car or would lose spot on street. we did not have supper that night.
The staff was really kind. Good price.
The cleanliness and comfort of the rooms. The breakfast, the service and the friendliness of the staff. We had reserved an apartment so that we could all stay together but it was given to a family with small children before we arrived. That was a surprise to us but the Hotel gave us to double rooms for the same price as the apartment so that was fine.
the staff were very pleasant and most helpful
The hotel staff are very friendly and helpful. It is a small but nice hotel If a small water boiler be provided for boiling hot water will be great
We didn't have problems at all during our stay in this hotel. Big tidy room and a bathroom, no noise from outside, friendly stuff. I wouldn't call sauna and solarium ' the fitness centre' as it was in advertising... Restaurant is nice, but too expensive.
The staff were very helpful and the food was excellent. The room was as expected and very clean with good facilities (TV, minbar, wardrobe space etc..).Free public transport in Lepzig during our stay was provided. Breakfast was not included in the room rate.
All the staff's were very helpful.
Very large and comfortable room. Excellent restaurant.
Very good secure underground parking, Very clean, Good Choice of Breakfast No AC in room
Price, Quality, Location, Staff,
We love our stay at the Balance Hotel, mainly for the food and the services. The terrace in the back is charming and the breakfasts are fantastics. Very easy to reach the downtown using public transportation.
The shower was not working properly. It should not take very much to fix it !
The hotel room was clean and updated. We will definitely stay at this hotel again. The street parking wasn't a problem. One can pay 6 euros a night to park in the hotel, but it isn't really necessary.
Quiet enviroment, acces to public transport, easy possibility to park car
Comfort apartment, responsible and sensitive staff, tramstop near Hotel There wasn't air-conditioner in the Hotel
Nice clean hotel Bit noisy (trams etc) but only to be expected of city centre hotel
Nice breakfast items - clean reception area Smokers in lobby. Would have liked more restaurants in the area.
The staff and the space were very pleasant. A little too expensive, considering that it is very far from the Center of the city (although there is public transportation right at the door),
The price and the great breakfasts.
Parking on site and very easy to find. Well located near tram line.
The room is clean and tidy. The staff are helpful.
The location, staff, cleanliness, great breakfast,quiet, underground parking available, English understood at desk, location to the rail, local shops, elevator for upper floors, and, the price was reasonable. We look forward to coming back at some point in the future. The bed was a little hard for us but many people prefer that. And the staff was willing to do what they could to help.
We have stayed at Hotel Vivaldi before and enjoyed it - hence this second booking. Cleanliness is good and staff are helpful; the breakfast is to a very high standard. The hotel's location suited our purposes very well: tram line 16 stops almost outside the door, and serves the Hauptbahnhof in one direction and the Messe in the other. Rooms with windows looking out over Wittenbergerstrasse can be noisy during the night. On both of our sojourns the weather was hot, necessitating open windows; in cooler weather (with windows closed) the street-noise may not be a problem.
Breakfast was good We satyed at a three star hotel, there where no air condition and room was on 1st floor and had a lot of disturbance from the cars, buses, bustrains and ambulance (5 times on one night). The windows isolation for sound was bad.
It has a warm friendly atmosphere. The staff were very friendly & helpful .I found Jenny on front desk to be very helpful .The food was excellent .The location was good .Very near the main train station & old town square . The breakfast was very expensive but good.I feel if the reduced the price more guests would eat there.
spa, bar parking not included
Historic surroundings, attentive and pleasant staff
Everything was very good, but especially your reception is excellent. They are very helpfull I cannot find anything
great staff, nice atmosphere, perfectly located, really good breakfast
nicely situated hotel, elegant and stylich, good breakfast and wonderful swimming pool
Staff was very friendly, location was great and the spa was very nice.
we liked the warm and spacious bathroom, and direct lift to the swimming pool with sauna; comfortable bed
An excellent hotel with all facilities close to the town centre. No
Very friendly, helpful staff. Not a single service related "slip up." Very convenient location directly across the tram tracks from the edge of the old town (though surrounded by several currently deserted, dilapidated buildings). Also, 5 minute walk to the Leipzig Zoo. 5th floor room was large (two rooms) but felt a bit cramped given the sloped attic ceiling and small attic windows.
Very modern decor
Food was OK, silent and comfortable. It is extremely expensive for what was offered. Internet connection and the breakfast were very expensive. I could (and will next time) stay in a much cheaper hotel than Westin and still be satisfied.
the view from the room nothing in particular
Staff where very helpful, reception and bar as you walk in very impressive The bathroom in our room smelt of urin was never cleaned, as a resident did not like having to pay 16 euro a day to park in their car park
- Asked for hot water maker and had used coffee bag was still in it. - Needed to get out of parking lot after 20 min of check out. We were not told about this and had paid extra.
friendly staff, beautiful rooms, very nice view; late check-out at 12h the restaurant is closed on sundays and saturdays; you have to pay extra for the swimming pool
Good size room, bath, views, pleasant common areas gym, per the person running it, was not really a gym, more a pool with four machines lying about near it.
Comfort, style, central location and at the price you negotiated, good value. I've had a better breakfast.
warm welcome, nice room
professional, modern atmosphere. everything was functioning well bed was much too hard. constant noise from facilities next door and above
Clean and comfortable room, however not quite a four star hotel!
Breakfast, site and personnel were good. There was no air conditioning in my room. Outside were maybe 20 °C but inside the room were 28°C. The window was too small for the room and it couldn't really air it.
It was great that they offer free WiFi internet.Breakfast was also great and included to the room rate.Location is perfect. Price was expensive.It wasn't nice that even they had availability,to ask for a extra payment to make a check in before 15:00 o'clock.If they won't had availability i could understood it.
Great room - lots of space. Good location. Friendly staff.
Location only. Everything beside the location
The sunlight in the lobby and breakfast room, the friendly people at the desk, the room itself was good-sized, the fact that the room was not noisy even though it overlooked the train station. Breakfast was good, and I like that it was included in the price of the room. my husband found the bed too soft, but that is probably personal preference. the bathroom/toilet was a bit smelly when we arrived. I don`t think the ventilation worked.
Decor / high ceilings, very nice bathroom, and great service. Great location in city.
Central located hotel, very comfortable, nice bar. A bit crowdy at breakfast
Excellent location and fantastic rooms!!! Our room was very large and had a great view of the city. We felt that the security was a little lacking. We left our key for our room at the front desk and were never asked to verify who we were when we picked it up. Made us feel a little vulnerable. Also didn't like that there were not toiletries in the bathroom - had to ask for items from the front desk that are usually standard and expected.
Excellent buffet breakfast, location: few meters from main train station Wifi didn't work in my room.
I liked the spacious bedroom with excellent views and all the facilities the hotel offered. It seemed to be very efficiently run and offers good value for money. Parking arrangements seemed to be complicated.
Wonderful breakfast and service from the staff. Great location. I'm splitting hairs really but would have been nice to have tea/coffee making facilities in the room.
The room is wide and even equiped with a kitchen. Breakfast was very good. We could eat a wide variety of delicious foods. The hotel is near Leipzig central station.
Clean No decoration, sad. Towells in a poor standing.
Our room was very comfortable, with a nice view on one of the most busy roadcrosses in Leipzig. No noise. The hotel is situated very near the city-center, museums, shops and railway station. Non
Spacious rooms, nicely furnished, only in relation to the rest the bathroom could have been a little more generous.
The room is luxury and I love the big windows in the room. It is near the train station, so it is convenient. It would be better if there is a computer to use
A very good hotel. It's a pity i staied there only one nignt Everything was perfect
The lady staff are very kind. Man can use internet wirelessly and freely in the room. The breakfast is delicious. It is a modern hotel built in a traditional region closely near by the central station of Leipzig. The internet condition is often disturbed.
Nice and comfortable room, very nice stuff in the reception. Good breakfast. Decoration and colours a little bit too 80's.
Very confortable suite, well equipped and easy to reach, quiet (at least my room). Excellent breakfast
the breakfast no
It was great; you definitely won't be disappointed with the room or staff; 3 kids and 2 adults fit easily in family suite with free roll-away.
Large rooms, well suited for families. Supermarket next door.
Nice and clean hotel. Nothing to complain about actually.. The staff was great and it was nice to notice that they were paying attention to environmental issues, like recycling and use of energy. Pizza´s were not that great at the restaurant situated in the lobby of the hotel..
Kitchen The sofa bed was very poor! Very high cost for pets (10€ per night)!
Room is big enough, very clean, comfortable. Staff was really friendly. In the same building there is a super market, very convenient. If we have another plan to visit Leipzig, we definitely repeat this hotel. The location is a bit far from city center. I think it is better to have more tableware prepared, but it was ok for us.
basically everything was excellent or good; in particular the breakfast buffet is outstanding. the location is a bit too far from the center
It was a very comfortable stay. Simple kitchen is useful, the room is wide, and the lodging expense is cheap. Moreover, the correspondence of the reception desk is very good.
Friendly staff! and excellent facilities. The breakfast buffet delicious
The on site Sauna and the free pass to the Sachsentherme were relaxing; and that the hotel is within walking distance to the mall. Additionally, the Ramada was clean and well-maintained. The bedding was slightly overused and uncomfortable.
Nice staff. Far from city centre, although there's public transportation.
That there was still room available during a conference Long walking corridors to get to the room. No staircase (only elevator) to go to first floor.
The room was excellent and the staff were friendly. The food was also very good - both at breakfast and evening meal. At times we wanted our room to be warmer but it was not possible to switch on the heating..
Limited sauna opening hours(only available after 5 PM and unusable with my schedule)
friendly personnel in breakfast restaurant very helpfull receptionist not available / internet too expensive
Very nice Hotel, good Restaurant, good service, excelent Parking and a very quiet area. It is a bit outside the city center but it is worth the stay.
Excellent room, cleaned very well Expensive breakfasts meant eating out each morning
clean No thermos in the room
fairly centrally located for close to the centre of town, friendly & courteous staff
the sauna the breakfast should be included in the price
This was great value for money. They even left us an Easter basket. The hotel is close to tram lines, but is also an easy 15 minutes walk to old town.
city service in restaurant, old facilities and furniture
Beatifully designed, correct and friendly staff, very clean, walking distance to Augustusplatz and city center. Located in a bit of a poor neighbourhood with horrible sidewalks
Quiet and privacy. Garage approachable directly by internal lift. Room with window in block, because placed on top of the mall's glass-roof. The hotel find oneself in a isolated zone though near the city center.
the room was spatial. price should include breakfast and wireless connection just like many other hotels.
The hotel was spotlessly clean and the staff were very helpful. It offered ease of access to the city centre. There were no tea making facilities in our room. Only a small complaint
Easy 10-15 minute walk to the city center. AC. No breakfast alternatives available near the hotel; had to walk to city center. Parking is extra (7.5 Euros). Located in a darker area of town.
room was confortable, big and with nice views they tried to charge us for the breakfast by mistake
The location was ideal and it was friendly and comfortable
All the above. But no tea making facility I recall location. Some hotels stayed at provided bottled water free of charge & tea/coffee. Breakfast rather expensive. Location was just a little far from the city centre for walking-especially at night.
It was close to the centre of Leipzich, but the environment was really quite. Staff was really friendly and helped me with any info i needed about getting somewhere in the city Parking price is too high ... for hotel guests ...
Pentahotel Lepizig is well situated in the calme street near the city centre. It provides a great healthy club for his guests, open 24/7 and free. Design of this hotel is great. The reception staff didn´t speak English very well.
Excellent food, room and swimmingpool. Nothing. Everything was allright.
A 24 hour pool with good gym, sauna and jaccuzi facilities. A very comfortable bed and also a great shower/bath combination. The breakfast is extremely expensive
very clean, close to center and train station breakfast was expensive
location - hotel is close to city center - only 5 minutes walk to many wonderful cafes, shopping houses and nice cultural sights; hotel rooms are designed in modern style and look really cool pool and gym were old and miniature - design still from the DDR times, not at all the modern style as the rest of the hotel; staff at the reception seemed that they do not enjoy their jobs; breakfast for 18 EUR was for us too much, because in the city center you can have really great breakfast for 6-10 EUR per person
The position big room From 8.00h morning renovation work very loud.
Everything, the atmosphere, the use of internet, the beds, the peace and quiet- The fact that breakfast was not included in the price-
swimming pool, spa, room design & comfort, kitchen & chef (breakfast & dinner)
The design of the whole hotel interior was amazing - and the spa area very relaxing. As the fitness area was located below the spa area, it was very humid and hot - and no (working) airconditioning - making the fitness experience not so good.
Loved this hotel! Great lobby, so much space so nicely divided. Nice design throughout, well-appointed rooms, affordable wifi access, super set of toiletries, decent breakfast, nice pool and clean changing area, friendly staff, easy walk to oldtown. Highly recommended!
Friendly personnel, good location for my business purpose Somewhat difficult access due to road works (not the hotel's fault)
Very large room Located at 8kms from downtown leipzig with a nice view on the highway; No air conditionning; very basic hotel and breakfast; The ictures don't reflect the truth
Fancy Trabant in the restaurant area - boy kids really liked it. =)
Ease of getting taxis and the breakfast No air conditioing and in the heatat night , leaving the bedroom window open ment you could hear the sound of the traffic on the nearby motorway in the early hours and the mosquitos pile in to eat you alive !! closing the window and you suffercated you and the mosies still got you !! :-(
friendly stuff, acceptable price, good breakfast, clean small room, location outside the city, too much "art"
Room was comfortable and well-designed. Also very clean. The swimming pool was small, not suitable for serious exercise.
I think they must improve the breakfeast. It was good but not excelent as I would expect for the price. The bread was from the day before which is unaceptable because Germany has one of the best breads in Europe!!! They must put more options available and improve quality indeed!
Everything was wonderful. The staff was very helpful. The rooms were spacious and very comfortable. The hotel is walking distance to the train station (even with luggage - only about a 3 min walk). It's also only a short walk to many of the main attractions (plus all the streetcars go through the Hauptbahnhof). The hotel has free bicycles to borrow! The breakfast is a huge spread of both hot and cold foods, worth the money. It charges for internet, which is getting less common as more hotels bundle it with the room. However, it was a fairly reasonable rate (about 12 Euros/day, you can buy up to several days at a time).
Very relaxed and comfortable feeling. Ideally placed for old city centre shopping and dining ,and easy walking distance to and from the train station Very disappointed that there was no tea/coffee making facilities in the bedroom
Executive Lounge and Service by Staff was first rate Booked a Taxi with reception to Altenburg Airport but taxi took me to Leipzig Halle airport. Had to pay an extra 50 Euro through no fault of my own
Excellent friendly helpful staff No.
The location is great. Walking distance from the main train station and to all the sights. Free internet access in the lobby and also at the Starbuck's across the street. Best place I stayed in Germany. Nothing...Alles Gute.
The staff were really kind, helpful. The room was clean, and very comfortable, especially the big bed, loved it. We're going back next year :D
The crue was very kindest and helpful. The hotel is safe, in the romm was a safe only for myself, I could put into that all of my documents.
The service and the courtesy
Nothing really it was all normal did not have fans in the room
very child friendly, rooms child proofed
nice and quite area with a shopping centre just underneath the hotel. safe in the room could be more modern than just with a normal key.As for the rest i have no complaints what so ever.
big room smell in room
It was good for the work we were there to do none
Courtesy and guesty
Nice and quite hotel in a good district of the city.
Extremely friendly staff as well as good food.
The room was nice. Not geared up for business use...very sloppy attention from bar staff, the brekfast was appaling.
the breackfast was nice the room was very basic for a 4 star hotel
Extended breakfast hours!
cleaning, parking, hotel staff
The breakfast buffet and the sauna and the whirlpool. The parking area.
Yes Very good Ambience
If central location is not an issue (I was with car) - highly recommended in all parameters, including value for money (weekend rate...)
The choice of the hotel was the location near the Kanoepark where our son was competing. The staff were first class and helpful. The only complaint I can think of is lack of tea/coffee making equipment in the room. Nothing. It was so good we stopped 2 extra nights.
We were visiting the white - water canoe park and the hotel is very convenient for that. The air conditioning did not work in our room. When I complained about this to the reception staff, the fault was ignorred, saying that it wasn't that hot anyway. The bottom line is I was uncomfortably hot at night so I didn't sleep well.