Kansas City hotels in Northland

Cons: I have zero complaints.

Cons: Vending machines not working, no service stations anywhere near to refuel.

Cons: The outlet in my bathroom didn't work.

Cons: With all the positives, there was one negative that is totally out of the staff's hands. The walls are paper thin. The party next door at 4am... my wife and I became part of the party. We heard everything that was going on. For a business person during the middle of the week, probably no problem. But we stayed a Friday and Saturday and the weekend crowd probably made it worse.

Cons: Nothing

Cons: SOFT BEDS

Cons: Nothing that I can recall.

Cons: checkinprocess was long, toilet in room did not flush as i discovered during the night. Place looked tired and cheap

Cons: Nothing. It was great.

Cons: Not much of a complaint but the bed was a little too soft and the bathroom was small

Cons: I think a nice continental breakfast could be included.

Cons: Attempted to order room service at 9am from our room- the hotel phone was not working so I called via my personal cell and spoke with AJ at the front desk. He said he would send someone to fix the phone but told me there was no room svc on Sundays- which is not true. He then proceeded to hang up on me. My friend and I had to physically go down to the front desk (were still in pj's, mind you) and spoke directly to the manager, who happened to be Aj who previously hung up on me! After he told us the restaurant is "right there" pointing to the restaurant, he finally gave me the phone to call room service. Unbelievable customer service. I've never been treated like that in my life. Especially at a "nice hotel." Aj must have had a change of heart and apologized for his actions 2 hrs later when we checked out and compensated our breakfast but I will never ever pay to stay at a Sheraton again. It was supposed to be a fun girls weekend and this is what we're talking about. I just hope other guests don't have to experience any of this.

Cons: We received a questionnaire in advance of our stay that included room preferences. We requested a high level room with a king size bed. Upon arrival, we received a room on the first floor with two full size beds. We then asked the attendant if our initial request could be met and as it turns out there was a room available that met our needs. She did not express concern for the unmet request or issue an apology. Our room was only cleaned once during our three night stay. We had to requested additional towels because ours were not replenished daily. We were going to have breakfast in bed but the room service line was busy for an hour. We tried the front desk and restaurant as well. All lines were busy.

Cons: Ac didn't get as cool as I would have liked. Would be better if they served free breakfast.

Cons: noisy heater in room

Cons: So the small detail was that there are many Four Points and we wanted the one by the stadium not the one by the airport. Huge difference. No one could help us with this and we wound up paying for two hotels for the weekend. It's pretty isolated so you need a car or taxi to get a good meal away from the airport. The hotel actually drove us to a local restaurant and said they could brng us back, but when we called they said they couldn't do it after all. If you want a place near the airport it's fine. A lot of pilots and stewards were staying there.

Cons: Bed was a tad bit firmer than I prefer

Cons: Room AC wasn't working. When I contacted the front desk they sent maintenance quickly. Tech said AC was working, but couldn't keep up with the heat from the day. Front desk staff said the room would cool off eventually, but the hotel was full and they could not move us to another room. When I went down to the front desk to ask for a manager, they said a supervisor wouldn't be available until Monday (two days later), and that they would not be able to offer any room discount. Surprisingly, they were able to find an empty room for us which did have a working air conditioner. Very disappointed with the lack of customer concern from the front desk staff. Pillows were too soft for my liking. Hotel has a restaurant but for the rate, does not offer a continental breakfast for the guests

Cons: Wall paper falling apart, carpet frayed and dated, overall appearance was not what we have known for Starwood properties. We were disappointed.

Cons: I disliked the fact that my card info was taken for incidentals and my card was charged 60% of the actual overall room payment. I have never noticed that before but it was definitely an extreme negative mark when I saw that on my acct info. Yes I was told it would take 3 to 4 days for it to be placed back onto my account but it was still a big shock.

Cons: The restaurant was terrible. Also the business center is joke. While the computer is nice it is placed five feet from a big screen TV. It gave me a headache to print out my boarding pass.

Cons: Location isn't the best, unless you are looking to be close to the airport

Cons: No hot tub

Cons: Old furniture, poor sound insulation. Breakfast can improve a little bit.

Cons: There was remodeling going on, but nothing that disturbed.

Cons: Wanted to be near the airport but will never stay here again. Pick another one of the nearby hotels.

Cons: The unexpected pet deposit, and unable to leave my pet while I went out to dinner.

Cons: We stayed on the second floor and there was a strange noise all night. It would only last a couple seconds. Never could determine what it was.

Cons: Had to call twice for the shuttle to pick us up at the airport. It took about 45 minutes. Being remodeled so the restaurant looked like a temorary set up with a some square bare tables and an electric food server on the counter. The "bar" was a ledge near the lobby with 2 beer taps and not a soul in site. Places to eat were about 5 miles down the highway.

Cons: There was only one ice room per floor.

Cons: Cleanliness - was filthy under the entertainment furniture. Bottle cap and a bunch of dirt. Did let the front desk know about it.

Cons: They charged me $25 to check in early as I needed to change clothes for my business meeting. They did not mention that had I waited 20 minutes there would be no charge. 'Company policy', the refuge of cowards.

Cons: Some of the facilities were pretty basic (shower was a little old and didn't work incredibly well initially, but once it got going it was fine). The breakfast (included) was also kind of basic.

Cons: Staff, beds, noise, breakfast, smell....all awful.

Cons: The room smelled a little weird, like stale food and cigarettes even though it was a non-smoking room.

Cons: The pool was dirty

Cons: The hotel has smoking rooms and allows pets. I didn't notice a smoke smell, as a person with Asthma I have a sensitive nose to smelling smoke. I did however have a room that had very dirty carpet, like it is not regularly vacuumed, and I'm assuming the odor was probably the carpet covered in pet messes. After some Lysol, we didn't notice it much after that.

Cons: The room was not a five star but could be updated to make it competitive. The patch work on walls was disappointing. Also there was a weird smell from either the carpet or the housekeeping vacuum cleaner. But I travel with air freshener so I remedied that myself. I really would stay again if need be but will still have the same suggestions to bring up the cleaniess.

Cons: Has like only 32 channels, found some1 else's hair in clean towels, towels has yellow and black stains and smells bad. The shower door doesn't close and is held together by to wires, so by the time I was done showering the floor was all wet

Cons: Hotel was worn out, needs updating. There were nail clippings on our floor, crumbs on the chair, clumps of hair on the floor. I would rather the cleaners vacuum the room than spend time folding the towels in a fancy manner. We were too tired to complain after a long drive, and we are not complainers anyway. I asked my wife what she thought about the hotel. She said one word, "Gross." I know it's a value priced hotel & not a top of the line property. The fact that it needs updating is implied in the price. But, "needs cleaning?" just not acceptable...We've stayed in 2 other Sleep Inns recently, value price, decent accommodations, breakfast included and they were clean. I have no problem with staying in a clean older hotel.

Cons: Dripping in shower

Cons: The smell of the room was horrible, the shower was moldy and the shower door was literally bailing wired together for the hinge. The beds were very worn out and the overall noise of the hotel was loud, Needless to say we tried to sleep for about 4 hours and then we got up and hit the road never looking back and definitely never staying there again!

Cons: The room was disgusting. The entire hotel had all different kinds of smells, and not good ones. Found all kinds of different small hairs on the linens and towels. I originally booked the room for 3 nights, I left after the first night and booked a different hotel. I have never had a problem with Days Inn before, but this was one of the worst ones I have ever stayed in.

Cons: Besides the room, the rest of the facility was not clean. Hall way carpet is trashed. The room was okay. No bed bugs and it looked like the sheets were clean

Cons: Had a problem with payment. Paid in cash at desk but they still charged my credit card and it took 2 days for it to get resolved.

Cons: Check in was backed up and took a long time.

Cons: There was mold under the toliet seat in the bathroom and hallways were rather noisy. The staff was ok, but when we checked out in the morning, no one was there. Only the person who sets breakfast out was there and didn't speak very good English.

Cons: This hotel was awful. My room wasn't clean, the shower liked disgusting and the bed had stains on it. Pool was closed by the health department. They tried to overcharge me. Breakfast included a community jar of peanut butter. If I had another option nearby I would have left but it was a quick stay. Avoid if you can.

Cons: The breakfast area was too small for the number of people trying to get breakfast. Everyone had to wait a long time to use the one waffle maker, the floor was sticky, and the orange juice tasted a little sour. Certainly not a 'make or break' issue, though.

Cons: Housekeeping needs to be trained how to clean a room. Hair in the bathtub on our arrival, no working alarm clock, and the chair by the bed felt like you were going to fall thru. The bath towns are like sand paper, so be careful. Continental breakfast was a let down. Overall, we probably wouldnt stay here again. To much money for what you get. Staff was very nice though.

Cons: The whole hotel is in poor repair - from fading and chipped paint and rotten trim on the outside, to worn carpets, musty halls and rooms, and damaged walls in our bedroom. The room we stayed in was damp and musty smelling, and the walls were damaged (sheetrock issues that had been poorly repaired). On top of this, the room wasn't very clean - lots of noticeable dust build up in the corners and on some furniture. The furniture was also chipped, had visible cracks, and was from the 1980's. I wasn't expecting the Ritz or for the styles to even be from this decade, but I did expect everything to be in good repair and acceptable and presentable working condition. If you read other reviews, you'll notice the trend of poor cleaning, musty/moldy smells, and poor repair.

Cons: Staff were not very helpful or friendly, room needed dusting and vacuuming, pet fee charge, had to eat in the breakfast area, extremely minimal breakfast options

Cons: The front desk staff seemed annoyed with business travelers needing fax and tax print ours for record keeping. There was no friendly greeting you definitely knew you were supposed to quietly go to your room and not expect friendly hospitality

Cons: Poor breakfast

Cons: No electricity at the desk. Missing trim on nightstand. Drawers would not stay shut. Stained linens.