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Very comfortable beds They ignored my room service card the last 2 nights.
Very Friendly staff everywhere I went. Large, clean, comfortable room. Love the view of the city. Close to food, jazz clubs, and crown center. Would definately recommend for a business trip or with the family. Nice, open bar with food.
The walkways that connect to places to eat ,stores etc. the best about this hotel. And the lobby is nice. Lines to check in and out were long and slow. I suggest you sort lines. I had prepaid and booked and still had to stand in line to check-in for 20 minutes.Had to pay by day for WiFi. So we went to free wifi locations away from hotel. Should not have to pay for that in a hotel that charges per day what this one does. And the charge per day for parking again should at least be one fee per stay. Now for the worst part of our trip. We were put by elevator. And could hear the elevator every trip up and down. All day and night. Did not get a good nights sleep. So if you stay here make sure to ask for room away from elevator locations!
Great location and staff. Rooms were a bit expensive for what they were
Great Location. Easy access to many K.C. attractions. Pool was nice. High price, but little value. Bed was uncomfortable and noisy(creaky, squeaky). Small TV. $16 a day for parking. $10 a day for wifi. No continental breakfast.
I loved this hotel. One of the nicest I've ever stayed at. The staff was friendly and helpful, and the room was fantastic. Great view of downtown too.
We received excellent rate through hotels.com. Location to power and light very close and they have a free shuttle. Charge for parking.
Very close to the Sprint Center.Comfortable beds and clean rooms. I was very satisfied and would stay there again.
Friendliness of the staff. Cleanliness of the rooms. Beds were extremely comfortable. Group of pre-teen boys running up and down the hallway, screaming and banging on doors in the middle of the night. Not really the hotel's.fault, but.certainly put a.damper on things.
Very comfortable, friendly staff, very clean, conveniently located near railway station.
The location and size of the room. That we have been charged for the Gym usage (US$ 5). This is ridiculous.
We had a wonderful time KC is amazing Staff and room were excellent
View of City Comfortable Room Quiet Very nice shops attached, restaurant options. Staff extremely polite and helpful Signage within hotel somewhat confusing. No directions to hotel parking garage Elevator to parking garage was not labeled as such
Great location and room Pillows were flat and hard :(
Location was perfect, walking distance to sprint center, many restaurants and downtown area. The decor and appearance was classy and elegant and view was outstanding. Expensive parking $14 for one night
The Staff were friendly and explained anything I needed information about. I would have liked to have known it was valet parking only from information provided in the description.
Location and cleanliness was great. They do have a shuttle to take you places within 3 miles but it want not operating during my stay because of staffing problems. Staff was courteous and helpful. I did like the restaurant or their menu. It is a lost opportunity. No draft beer. It's a lovely location and with the right menus and bar snacks, this place could be hopping. It was empty on super bowl Sunday; it's a shame.
the breakfast in room was good and nice. Next to elevator in room 1224, kept me awake most of the night.
Staff was nice Nothing
The locations was perfect for our downtown stay. The city was alive with people and I felt it was a safe place to stay. Although the hotel had an attached parking ramp, there were no stalls available for any of the guests who checked in Saturday afternoon. This was a major problem because I had to park three blocks away.
Perfect location for Power and Light District. A bit far away from the city centre; would need a bit of a refurbishment.
Front desk gave us all vouchers for free cover to get into the Power and Light district (worth $10 each) and vouchers for free cover for two of the bars within it. No refrigerator or microwave in room. Expensive parking.
It was very close to point of interest. It also had a great bathroom! The bed and pillows were extremely comfortable. The room was a smaller than I expected.
Spacious king size suite, comfortable bed and pillows, quiet room on first floor, full size breakfast buffet. Security guard patrolling parking lot at night. White comforter had makeup stains along top edge
the location, and the staff loud occupant above me
The beds were dreamy and everything was super clean, I also liked that there support being "green". Staff helpful and caring . Good healthy breakfast. I liked everything:))
Desk Clerk was amazing. very noisy late at night. need to quiet down rowdy teenagers
The hotel was fairly easy to get to and decently close to the activities we were planning on doing in the city. We had no major issues and not having to pay for parking was great! Our room was clean by most people's standards and the staff did their job. The hotel was fairly dated and had a strange smell. The breakfast, while free, was disappointing at best. We didn't go to the pool area so I cannot say much about that. The neighborhood is a little off putting and not a place I would suggest taking a family to. However, it did what we needed it to do which was to give us a place to sleep and get ready before spending our days doing things around the city.
good value location was good but not ideal; i.e we would prefer to be a little closer to Main street.
Beautiful restoration. Excellent service. Surprisingly intimate in the middle of the city. 2 thumbs up!
The staff was very accommodating and attentive to our needs. Every recommendati
The Ambassador was really nice. Our room was great and cool looking, giant king size bed was comfy. They gave you free bottled water (as many as you needed), which was nice. The staff was really great as well. The highlight was the complimentary car service and their afternoon / night driver Bert. He was like a personal tour guide and knew a lot about the city. He also had really great restaurant and bar recommendations. He also got us into the Boulevard Brewing Tour last minute, which was booked out for the next six months. I didn't know this guy until the trip, but he really went out of his way to make my wife and I's KC experience worth while. The bathroom door didn't lock and their was no fan ventilation in the bathroom. The bar downstairs was pricey!
Clean, great staff, close to dining, shopping, and entertainment. even after adjusting the room temp it was still very cold.
The updates to the hotel made it look very modern and clean. The lobby and the rooms had a number of cosmetic improvements that made it appealing. The staff was very helpful in finding the easiest route to get around downtown. The room layout was very cramped. the space was not well designed in the remodel the were describing. Also, the walls in the redo were not sound-proofed. We could hear everyone in the halls and all of the neighboring rooms in addition to the alley below us. It made it really hard to sleep when It sounded like people were talking in the room
The staff was wonderful! The room was modern and had a nice view of the city. The room was small and not extremely relaxing though. The hallway was noisy and there is almost no noise insulation from one room to the next. I didn't feel the luxury for the price of the room. The location is outstanding for having fun downtown Kansas City though, we could walk everywhere we wanted to be! Overall I enjoyed my one night getaway stay at this hotel, it was just that, a bed to crash in when we were done having fun on the town.
Nice place to stay, clean rooms, quiet. Good location, close to the plaza and a good variety of restaurants close bye. Beds were pretty comfortable, the complementary breakfast was good. My only issue with the whole place was the pillows were thick, I am used to a different style of pillow. I have noticed that many hotels implement these style of pillows, so I would not attribute this hotel as having terrible pillows. Just that I am used to my pillow at home.
Large room, great location close to Kauffman Stadium, Power and Light and the Plaza. Free breakfast. Nope.
By no fault of the hotel we managed to completely lock our selves out of our room. Not ask. :( The hotel has a very wonderful man named who did Everything in is power to make sure we finally gained access to our room. Thank you for saving us! If they haven't already started,the units could use some updating. The breakfast aren't what they used to be. Other than that we had a wonderful stay.
Room was dirty. Smoke detector was hanging from ceiling , thermostat was broken, curtains were torn apart. Carpet was badly stained.
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The staff was wonderful, everybody that we encountered was so nice and helpful. There was plenty of parking and it was easy to get to. The beds were very comfortable. About the only thing I didn't care for was the outdated curtains...that's it.
The Receptionist was very nice and room was clean.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
Charming! Quiet and in a nice neighborhood. Breakfast was good with a large selection. very comfortable. like an apartment for the few days! staff very friendly and helpful! Not a huge thing but the pool was tiny. we might have used the pool if it was bigger.
The hotel was close to everything I needed. Easy to find off I-35. Only minutes to plaza and crown center. Great breakfast and friendly staff. I wish it had a hottub. It would have felt nice after a long day of moving daughter to college. Even if it was an outdoor one.
Room was actually a studio apartment. Very clean and easy location and the good hot breakfast. No complains at all Nada!
Nothing. This was the most awful experience I've ever had at a hotel. The people above us were having a party and hotel staff told us there was nothing they could do about it. The only solution she offered was for us to move to a different room at 2:30 am The staff was rude and refused to remedy the situation. The guests having the party harassed us for complaining to management. They pounded on our door at 3:30 a.m. and stomped around their room until 5 a.m. Not what I expect from a Marriott hotel!