Overview

Victoria Regal Hotel Zhejiang
Best Restaurants & Bars

Yan An Road, 89, Hangzhou 1, China
+86 571 5678 9999

RM 255+

Overall guest ratings

8.6/10 Excellent
Based on 5,596 reviews

Review highlights

  • 9.8
  • 8.3
  • 5.0
  • 4.7

Good to know

  • Good accessibility by car
  • Great shopping

Nearby

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    About

    Victoria Regal Hotel puts you within a 15-minute drive of West Lake and offers an airport shuttle (available on request) for CNY 400 per vehicle. Guests can indulge in spa services, and Sixiang Chinese Restauran serves breakfast, lunch, and dinner. A bar/lounge and a health club are other highlights, and rooms at this upscale hotel offer 24-hour room service and LCD TVs.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Terrace/Patio
    • Coffee shop
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Beauty salon
    • Cable or satellite TV
    • Sauna
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.6 Excellent
    Based on 5,596 reviews
    • 9.8 "Terrific location."
      9.7 "Easily accessible by car, said 97%."
      10.0 "100% liked the proximity to shopping."
      9.8 "Near to public transport, according to 98%."
      10.0 "100% liked the proximity to sightseeing."
      9.8 "98% enjoyed the restaurants & bars nearby."
      7.4 "Great parking, according to 74%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% thought parking was inexpensive."
    • 8.3 "Food is delicious."
      10.0 "100% enjoyed the snacks that were offered."
    • 6.6 "Service is ok."
      5.2 "52% said the reception staff was ok."
      6.8 "Only 68% found the staff to be friendly enough."
      6.4 "Only 64% thought the service was professional."
    • 5.5 "Rooms are ok."
      6.5 "Only 65% said rooms were big enough."
      7.0 "70% said rooms were clean."
      6.7 "Beds were acceptable for 67%."
      5.8 "58% thought the bathroom was big enough."
    • 5.0 "Breakfast is mediocre."
    • 4.7 "Vibe wasn't good."
      0.5 "95% criticized the unstylish hotel."
    • 4.0 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
      1.3 "87% complained about the elevator."
    • 2.7 "Disappointing internet connection."
      2.5 "75% said the wifi quality was bad."
    • 1.4 "Disappointing wellness & sports facilities."
      1.4 "86% didn't like the fitness area."
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    Overall rating

    8.8 Excellent
    Based on 895 reviews
    • 9.6 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.3 "Easily accessible by car, said 93%."
      10.0 "100% liked the proximity to sightseeing."
      9.8 "Near to public transport, according to 98%."
    • 8.3 "Food is delicious."
    • 6.5 "Service is ok."
      5.2 "52% said the reception staff was ok."
    • 5.7 "Rooms are ok."
      6.4 "Only 64% said rooms were big enough."
      6.9 "Only 69% said rooms were clean enough."
      5.8 "58% thought the bathroom was big enough."
    • 4.9 "Breakfast is below average."
    • 4.6 "Vibe wasn't good."
      0.6 "94% criticized the unstylish hotel."
    • 3.9 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
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    Overall rating

    8.5 Excellent
    Based on 2,238 reviews
    • 9.8 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.6 "Easily accessible by car, said 96%."
      9.8 "98% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
      9.8 "Near to public transport, according to 98%."
      7.6 "Great parking, according to 76%."
    • 6.2 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
      6.4 "64% thought the cleanliness of the hotel was average."
    • 5.8 "Service is ok."
      6.4 "Only 64% found the staff to be friendly enough."
      6.5 "Only 65% thought the service was professional."
    • 5.2 "Breakfast is mediocre."
    • 5.0 "Rooms are ok."
      4.5 "55% complained about the bathroom."
      0.9 "For 91%, the rooms looked old."
      0.2 "98% thought they were poorly maintained."
      1.5 "85% found problems with the furniture."
    • 3.4 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
      0.1 "99% thought the facilities needed updating."
    • 3.1 "Horrible vibe."
      0.4 "96% criticized the unstylish hotel."
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    Overall rating

    8.7 Excellent
    Based on 2,014 reviews
    • 9.9 "Terrific location."
      9.8 "Easily accessible by car, said 98%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      9.8 "Near to public transport, according to 98%."
      9.8 "98% enjoyed the restaurants & bars nearby."
      7.5 "Great parking, according to 75%."
      10.0 "100% thought it was easy to get to the train station."
    • 8.3 "Food is delicious."
    • 6.5 "Service is ok."
      5.1 "51% said the reception staff was ok."
      5.7 "Only 57% thought the service was professional."
    • 5.6 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
      6.9 "Beds were acceptable for 69%."
    • 5.5 "Breakfast is mediocre."

    Overall rating

    8.8 Excellent
    Based on 447 reviews
    • 9.9 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.7 "Easily accessible by car, said 97%."
      10.0 "100% liked the proximity to sightseeing."
      9.8 "98% enjoyed the restaurants & bars nearby."
    • 6.9 "Service is ok."
    • 5.8 "Rooms are ok."
    • 4.8 "Vibe wasn't good."
      0.4 "96% criticized the unstylish hotel."
    • 4.3 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
    Hotel type
    Lake Hotel
    Guests say this is a nice lake hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Good accessibility by car"
    "Great shopping"
    data provided by TrustYou
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