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Decently clean, good location, helpful staff, good internet facilities. Lock on room door could have been more substantial.
Lovely room, disabled facilities on the ground floor, very helpful staff both before our arrival and during our stay. Very limited parking available entry via the back door as there were no signs to the front of the hotel from the car park
Good location,friendly and helpful staff. Sheets on single bed were worn out and holed.Room was warm and difficult to ventilate because windows were stuck shut.
The 24hr reception service was very useful as I got in at 4.00am. The signle room was roomy and the shower was one in which you could move around. The breakfast was quite simply awful - served without any regard to what sequence you were eating it in. There was an occassional mechanical noise (quite loud) emanating from just outside the room, which at times was annoying.
Room was lovely and breakfast was good. Breakfast staff were very friendly Receptionist was not overly friendly when we arrived and our breakfast table was really sticky the girl gave it a wipe when I asked for it to be cleaned but I think it was long term stickiness.
Location and very quiet at night No lifts
Exceptional value for money - great location for shops and restaurants in Byers Road. Clean, comfortable and spacious room. Very quiet. Good breakfast selection. Initial welcome by Receptionist was less than welcoming, but later on she could not have been more helpful with advise and information. No complaints.
the excellent staff service here. no.
Very clean and comfortable Although advertised as parking available, I found it very difficult to park my car, as all the surrounding streets were resident permit parking only. There were a few parking metre's but all were taken and at the metre I could only leave my car for 4 hours.
Freshly cooked eggs, hot shower, jammy ring biscuits, friendly (and efficient) staff in the morning at breakfast The evening receptionist was neither the friendliest nor the most helpful!
Staff were friendly and professional.
The location was the only positive. We didn't want to stay there. The service was a disgrace. The room was tiny and didnt look clean. The fact that im getting charged for a room I didnt feel was sanitory enough to stay in.
Not much! There was no where to park and I had to park the car a quarter of mile down the road, the was no lift, the rooms where in a shabby condition and the shared bathroom facilities where disguisting and to it all off we saw a cockroach in the breakfast suite and when we complained the staff were rude to us. Do not stay at this hotel its horrible!!!!
It was lovely,very clean friendly helpfull staff, one night was not enough. would definitely stay again.many thanks.i there was nothing not to like, a very happy stay.
Clean, comfortable, efficient Breakfasts adequate but could be better. (Eg nicer bread, more variety) Would push up the cost I guess.
Price Poor greeting on arrival - house rules read out with no welcome - a bit like going back to school
The room was quite big, It wasn't really clean and the breakfast was a little bit poor...
dirty,damp,smelly rundown hostel,had to book out after 3 nights to find a real hotel.dont know how they get away with it.should be closed down,its a fire hassard to, no night staff its a joke
The breakfast was good. There was no heat in the room. The handles to the heaters had been removed (obviously a budget concern). The blankets had pubic hairs stuck in them. The bed decor looked like it was used in a 70's porno movie.
nohot water in ensuit and either scolding hot or freezing cold in bathroom
Nice area. The ceiling fell down on us in our room in the night!