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Located in the "cheap hotel district" this is exactly what we were hoping for from our stay! Terrific location (next door to the main train station), clean hotel, nice staff with easy check-in/check-out process, and a breakfast buffet that gives you a little taste of what the food will be like! Enjoyed our stay! Rooms are small which we knew. Also, buffet does get crowded as others have mentioned but would recommend for a fine spread of bread, meat, eggs, and some fruit! Would also recommend bringing your own soap/shampoo.
location Room 331 had a foul smell coming from the bathroom.
The amenities and breakfast buffet
Horrible location, rude staff
This is the perfect hotel for you to use if you are planning on getting to the Copenhagen airport. The Central Train Station is a very short walk from the hotel where you can pick up a train that will deliver you to the airport in three, short stops. The hotel's location is also great if you want to go to Tivoli Garden and enjoy the downtown restaurants or walk around on the pedestrian streets. Overall, the hotel room was very clean and the room was sufficiently large so that you're not crowded. The bed was comfortable and the bathroom was very clean. A small safe was provided for storage of items you don't want out in the open. An early breakfast starting at 6:30AM was provided as part of the room cost which worked well for us before starting on our trip back home. The breakfast had everything you would want, including hot service such as eggs, cold cut meats, bread, yogurt, etc. Well done! I would definitely stay here again on my next visit to Copenhagen. There were only two, small things that I didn't like about the hotel; the lack of soap for the shower and their system of storing bags should you arrive before your room is available. Usually, hotels will provide a hard bar of soap you can take into the shower or else provide a dispenser for a body wash liquid in the shower. In this case, there was no hard soap available and the body wash liquid dispenser was outside of the shower over the sink requiring you to open the curtain and lean out. Not a big deal. Their storage of your bags if you arrive early is a little curious. The front desk will take your name and check on your room's availability. In the meantime, if you want to store your luggage, the hotel will give you a key card that allows you access to a luggage storage room. You retain this key card until you are formally checked in. Once checked in, your room key will also open the luggage storage room. Unfortunately, everyone else who arrives early also gets a key card. Thus any luggage you've placed into the storage room is now open to everyone else who also gets an access card while waiting for their room as well as those who have a room card. I would think that controlling the access to the "luggage room" to only hotel staff would make more sense from a security perspective.
No Air Conditioner!?! At the very least, a hotel needs to have Air Conditioning. There was a fan in the room!!
Hotel was modern, clean and overall it was a nice stay. Quality of the free breakfast was better than most. The hotel is close to the hop-on hop-off boat and bus stop, so if you buy the 48 hour sight seeing tour you can hop on the boat that takes you to several stops around the city... This almost makes up for the hotels fairly poor location... Location is on the outskirts of the city so it's about a 15-20 minute walk into the city... We had a problem with our room keys where they didn't work and we had to get new keys at the front desk... This happened twice... and the second time was after breakfast on the day we were checking out... I had to wait about 10 minutes in a line at the front desk to get new keys...
The staff was very professional and helpful. While the hotel was very nice, you could easily hear noise from the hall and other rooms.
Location was good Noisy hallway Noisy neigjbours sewer smell in room Tiny room Mattrass felt too soft and had a big trough in the middle, like it was very old.
IT WAS A VERY GOOD PRICE AND LOVED THAT IT WAS WALKING DISTANCE TO TIVOLI, THE TRAIN STATION AND HOP ON HOP OFF BUS. STAFF WAS VERY HELPFUL. LOVED THAT THE BUILDING IS OLD BUT VERY WELL KEPT UP. IT RAINED THE FIRST DAY OF OUR STAY ! :-)
Location Not really
All good, location & great staff.
It was tired, dirty, and desperately clinging to some sort of old prestige which has long passed. Good location though. Dirty, fairly abrupt staff, needs redecorating.
The location of this hotel was great. Two blocks from train station and Tivoli Gardens. Yes there was a strip club across the street but neighborhood was fine and safe. Excellent helpful staff and nice breakfast. Can be a little noisy on the street. Get a room facing back. Expensive, but so is everything in Copenhagen. Paid more for a fancy high-rise hotel 20 minutes away but the location made this one much better.
Not luxurious but more than ok- great location , easy access to sites. Across the street from a strip club, towels well worn.
Location was central to sights including Tivoli Gardens, city center & Central Train station. Great breakfast. Room was small and very sterile.
Close to shopping area and Tivoli. Friendly staff. Nice modern hotel. The heating was defect. There was no other room available, so we did get discount.
the staff were very couteous and the breakfast was excellent there was nothing wrong with the hotel but I had not been to cph before and it was in the red light district and drug area maybe people could be made aware of this but I have no complaints about the hotel at all
Location Value for money
Stayed one night in a triple room with wife and kid. Nice furnishings, clean modern bath. Great location, so close to Copenhagen Central rail station and Tivoli Garden. Excellent breakfast included. Location, breakfast, clean rooms.
Very helpful staff and very nice dining room and breakfast options. Also, very close to station and central Copenhagen. My room was a little cold and utilitarian
Urban House is close to all the tourist site and is a short walking distance from the Central Station. The hostel is clean and very modern. Travelers arriving early has no option to check in early. Check in time is 3pm. The hostel has lockers to place your bags if you want to see the city before the 3pm check in. Additionally, breakfast is extra fee.
Location -- everyone thinks it's excellent, it's not particularly great given other options. *Invisible staff? *Lockers downstairs simply didn't work *Shower was broken in my room *Crowded around the hotel *Hot *Smells terrible
The breakfast was included and was slightly above basic. The wifi was good. The location is very convenient to Kobenhavn Central Station, so if you have a late or early train, this is very easy to get to/from. The bed was hard. Otherwise, a nice place for one night.
Good value for money,good location